724 Key Customer jobs in the Philippines

• Responsible for managing and growing the sales of the company's products through strategic partnerships with key retail accounts.
• Developing and executing sales strategies, ensuring excellent customer service, and achieving sales targets.
• Build and maintain strong relationships with key retail accounts.
• Conduct regular account reviews and business planning sessions with customers.
• Develop and execute sales strategies tailored to the off-trade market.
• Monitor and analyze sales performance and market trends to identify opportunities for growth.
• Negotiate contracts, pricing, and promotional activities with key accounts.
• Ensure high levels of customer satisfaction by addressing client needs and resolving issues promptly.
• Provide training and support to customers on product knowledge and merchandising strategies.
• Conduct market research to stay informed about competitors and industry trends.
• Prepare regular reports on sales performance, market conditions, and key account activities.
• Work closely with marketing, supply chain, and finance departments to ensure product availability and effective promotions.
• Plan and implement promotional activities and merchandising strategies to drive sales.
• Ensure products are well-presented and positioned in stores to maximize visibility and sales.
• A strong understanding of the company's products and the off-trade market is essential.

SKILLS AND REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• Proven experience in sales or account management, preferably within the FMCG (Fast-Moving Consumer Goods), beverage industry or gourmet sector.
• Strong sales and negotiation skills.
• Ability to analyze sales data and market trends.
• With experience in successful implementation of promotional activities.

Job Type: Full-time

Pay: Php20, Php40,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training
• Pay raise
• Staff meals provided

Work Location: In person

• Manage and nurture relationships with key clients to ensure satisfaction and loyalty.
• Identify growth opportunities within existing accounts and upsell/cross-sell solutions.
• Develop a deep understanding of client needs and business goals.
• Coordinate with internal teams to deliver tailored solutions and excellent service.
• Monitor account performance and prepare regular sales and progress reports.
• Negotiate contracts, renewals, and agreements to achieve mutual business objectives.
• Resolve client issues promptly and maintain strong client communication.

• Bachelor's degree in Business, Marketing, or related field.
• 1–4 years of experience in account management or sales (key account experience preferred).
• Excellent relationship management, negotiation, and communication skills.
• Strong analytical and problem-solving abilities.
• Proven record of meeting or exceeding sales targets.
• Proficient in MS Office Suite.

We are seeking a Key Account Executive/Manager to oversee and nurture relationships with major clients. The role involves driving sales growth, ensuring client satisfaction, and providing customized solutions to meet business needs.

Responsibilities:

• Manage and grow relationships with key client accounts
• Develop strategies to achieve sales targets and revenue growth
• Act as the main point of contact for assigned accounts
• Identify client needs and propose appropriate solutions
• Monitor account performance and prepare regular reports
• Collaborate with internal teams to ensure timely delivery of services/products
• Negotiate contracts and agreements to maximize profits while ensuring client satisfaction

Qualifications:

• Bachelor's degree in Business, Marketing, or related field
• Proven experience as a Key Account Executive/Manager or similar role
• Strong communication, negotiation, and relationship-building skills
• Ability to analyze data and generate insights for client growth
• Goal-oriented, proactive, and customer-focused

Location:

Philippines

Department: Sales, Business Development & Strategy

Location: Philippines

Job Description

The role

As a Key Account Manager (KAM), you will be responsible for driving the growth and success of your assigned seller portfolio. You will develop and maintain strong relationships with accounts, acting as a trusted partner to build and boost their business on the Lazada platform. This role requires you to combine operational excellence with a strategic mindset, leveraging industry insights, sales analysis, and business planning to optimize seller performance and drive measurable growth.

Key Tasks & Responsibilities

• Account Management: Own the overall business performance and be the main point of contact of your assigned sellers. Ensure growth in sales, orders, and buyers by managing and developing key accounts through targeted strategies and initiatives. Help sellers meet objectives while taking into consideration the platform's priorities.
• Sales & Marketing: Drive assortment expansion, adoption of key mechanics, tools, and solutions, and joint business planning with sellers. Develop and implement tailored marketing and sales strategies to boost visibility and performance on the platform.
• Operational Excellence: Collaborate with internal teams (e.g., platform operations, campaigns, logistics, finance) to meet growth objectives such as DAU, conversion rate, and on-time shipping performance. Ensure smooth operational processes and timely fulfillment.
• Strategic Leadership: Lead negotiations, manage relationships, and facilitate the execution of campaigns and tools that engage sellers. Take ownership of category performance and stay on top of emerging trends, using industry knowledge and insights to advise sellers on how to optimize their business.
• Analytics & Reporting: Utilize data and analytics to identify trends, opportunities, and areas of improvement. Provide actionable insights to sellers to optimize their performance on the platform

Job Requirements

Qualifications & Skills

• At minimum, a Bachelor's Degree. Prior experience in e-commerce, sales, account management, retail (online or offline) and/or business development is an advantage.
• Strong understanding or relevant experience to the industry/category is preferred, with the ability to use market knowledge and industry insights to drive strategy and decision-making.
• Has a track record of delivering results, successful negotiations, problem solving, as well as effective relationship and stakeholder management.
• Open to change and resilient, adaptable and can navigate changing account ownership assignments and business priorities.
• Highly analytical with strong business acumen; able to assess performance data and apply insights to improve outcomes.
• Entrepreneurial, acting as the owner of the business. Self-driven and motivated to drive impact and create value.
• Has a growth and learning mindset, with strong communication skills (both verbal and written). Proficiency in Mandarin is a plus.

. Relationship Management: Serve as the primary point of contact for a portfolio of merchant partners. Build and maintain strong, long-lasting relationships by understanding their business needs and challenges.

1. Business Growth: Work with partners to identify and implement strategies that increase their sales, improve their operational efficiency, and enhance their customer satisfaction on our platform.

2. Performance Analysis: Analyze data to track the performance of your accounts. Use these insights to create and present business reviews, sharing actionable recommendations with partners.

3. Operational Excellence: Collaborate with internal teams, including marketing, operations, and product, to ensure a seamless experience for your partners. Help resolve any issues or escalations quickly and effectively.

4. Market Intelligence: Stay on top of industry trends, competitor activities, and new product offerings. Use this knowledge to advise partners and inform our internal strategy.

What We're Looking For

1. Experience: Experience in account management, sales, or a similar client-facing role, preferably within the tech, food & beverage, or e-commerce industries.
2. Data Analysis: Comfortable using data to drive decisions. You should be able to interpret performance metrics and translate them into clear, actionable insights. Use data to create business reviews, demonstrate the value your company provides, and identify opportunities for growth within the account.
3. Communication Skills: Excellent verbal and written communication skills with the ability to build rapport and influence stakeholders at all levels.
4. Problem-Solver: A proactive and resourceful individual who thrives on finding solutions to complex problems.
5. Experience with Customer Relationship Management (CRM) platforms like Salesforce.

Job Type: Full-time

Pay: From Php22,000.00 per month

Work Location: In person

• Works with KAM and coordinates with Project Engrs/PIC's, and Coordinators to ensure timely delivery of projects, project specifications, installation procedures, installation requirements , focal contact , completion reports and pictures and other matters related.
• ·Provide real time updates per project
• Submits weekly sales reports and project updates
• Coordinates with Design and Mock –up department regarding client requirements as directed by KAM
• Prepare project timelines
• Attend to regular client meetings to discuss their sales & project requirements

Job Types: Full-time, Permanent

Pay: Php19, Php25,000.00 per month

Benefits:

• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Transportation service provided

Ability to commute/relocate:

• Marikina: Reliably commute or planning to relocate before starting work (Required)

Education:

• Senior High School (Preferred)

Experience:

• Account Specialist: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

RESPONSIBILITIES:

• Responsible for handling the assigned key accounts of the company by establishing strong customer relationships.
• Create and develop sales strategies to enhance business growth and achieve monthly or annual sales quotas.
• Sustain and develop assigned multi-chain accounts of sales, market shares, and profits.
• REQUIREMENTS:
• College graduate of any four-year course.
• Hardworking and trainable.
• Good oral and written communication skills.

PERKS and BENEFITS:

• Monthly Commissions
• Quarterly Incentives
• Transportation Allowance
• Communications Allowance
• Paid Training
• Paid Leaves, including Birthday Leave
• Communication Allowance
• Health Card
• Life Insurance
• Free parking
• Employee Discount

The role is responsible for the overall coordiantion between external custoemrs (key accoutns) and internal units, ensuring that the service engagement is executed as planned and agreed, both commercially and operationally, with the objective of not just sustaining the existing service agreement but expanding thebusiness to grow the share of the customers' logistics spend. The role holder is the lead point of contact for the assigned customers/key accounts.

Qualifications:

• College Graduate of any business or technical course preferrably in Supply Chain or Industrial Engineering
• With relevant work experience

Job Type: Full-time

Benefits:

• Health insurance

Ability to commute/relocate:

• Taguig City: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Summary

Spacey Design Manila is hiring an Account Manager to oversee client relationships, drive sales, and ensure seamless project execution. The Account Manager will serve as the primary point of contact for clients, ensuring their needs are met with excellence and professionalism.

Key Responsibilities:

• Client Relationship Management – Build and maintain strong, long-term client relationships by understanding client requirements, goals, and expectations.
• Sales & Project Coordination – Prepare proposals, quotations, and presentations; collaborate with internal teams (design, production, installation) to ensure smooth project execution; coordinate timelines, deliverables, and budgets; and monitor milestones for on-time, within-budget delivery.
• After-Sales Support & Account Growth – Provide post-project support, gather feedback, resolve issues, identify opportunities for repeat business, upselling, and cross-selling, and maintain accurate sales and client records.
• Market & Industry Awareness – Stay updated on industry trends, competitor activities, and design innovations while contributing to service improvements and enhancing client experience.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Accounting: 1 year (Required)

Work Location: In person