609 Key Customer jobs in the Philippines

• Responsible for managing and growing the sales of the company's products through strategic partnerships with key retail accounts.
• Developing and executing sales strategies, ensuring excellent customer service, and achieving sales targets.
• Build and maintain strong relationships with key retail accounts.
• Conduct regular account reviews and business planning sessions with customers.
• Develop and execute sales strategies tailored to the off-trade market.
• Monitor and analyze sales performance and market trends to identify opportunities for growth.
• Negotiate contracts, pricing, and promotional activities with key accounts.
• Ensure high levels of customer satisfaction by addressing client needs and resolving issues promptly.
• Provide training and support to customers on product knowledge and merchandising strategies.
• Conduct market research to stay informed about competitors and industry trends.
• Prepare regular reports on sales performance, market conditions, and key account activities.
• Work closely with marketing, supply chain, and finance departments to ensure product availability and effective promotions.
• Plan and implement promotional activities and merchandising strategies to drive sales.
• Ensure products are well-presented and positioned in stores to maximize visibility and sales.
• A strong understanding of the company's products and the off-trade market is essential.

SKILLS AND REQUIREMENTS:

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• Proven experience in sales or account management, preferably within the FMCG (Fast-Moving Consumer Goods), beverage industry or gourmet sector.
• Strong sales and negotiation skills.
• Ability to analyze sales data and market trends.
• With experience in successful implementation of promotional activities.

Job Type: Full-time

Pay: Php20, Php40,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid training
• Pay raise
• Staff meals provided

Work Location: In person

. Relationship Management: Serve as the primary point of contact for a portfolio of merchant partners. Build and maintain strong, long-lasting relationships by understanding their business needs and challenges.

1. Business Growth: Work with partners to identify and implement strategies that increase their sales, improve their operational efficiency, and enhance their customer satisfaction on our platform.

2. Performance Analysis: Analyze data to track the performance of your accounts. Use these insights to create and present business reviews, sharing actionable recommendations with partners.

3. Operational Excellence: Collaborate with internal teams, including marketing, operations, and product, to ensure a seamless experience for your partners. Help resolve any issues or escalations quickly and effectively.

4. Market Intelligence: Stay on top of industry trends, competitor activities, and new product offerings. Use this knowledge to advise partners and inform our internal strategy.

What We're Looking For

1. Experience: Experience in account management, sales, or a similar client-facing role, preferably within the tech, food & beverage, or e-commerce industries.
2. Data Analysis: Comfortable using data to drive decisions. You should be able to interpret performance metrics and translate them into clear, actionable insights. Use data to create business reviews, demonstrate the value your company provides, and identify opportunities for growth within the account.
3. Communication Skills: Excellent verbal and written communication skills with the ability to build rapport and influence stakeholders at all levels.
4. Problem-Solver: A proactive and resourceful individual who thrives on finding solutions to complex problems.
5. Experience with Customer Relationship Management (CRM) platforms like Salesforce.

Job Type: Full-time

Pay: From Php22,000.00 per month

Work Location: In person

Location:

Philippines

Department: Sales, Business Development & Strategy

Location: Philippines

Job Description

The role

As a Key Account Manager (KAM), you will be responsible for driving the growth and success of your assigned seller portfolio. You will develop and maintain strong relationships with accounts, acting as a trusted partner to build and boost their business on the Lazada platform. This role requires you to combine operational excellence with a strategic mindset, leveraging industry insights, sales analysis, and business planning to optimize seller performance and drive measurable growth.

Key Tasks & Responsibilities

• Account Management: Own the overall business performance and be the main point of contact of your assigned sellers. Ensure growth in sales, orders, and buyers by managing and developing key accounts through targeted strategies and initiatives. Help sellers meet objectives while taking into consideration the platform's priorities.
• Sales & Marketing: Drive assortment expansion, adoption of key mechanics, tools, and solutions, and joint business planning with sellers. Develop and implement tailored marketing and sales strategies to boost visibility and performance on the platform.
• Operational Excellence: Collaborate with internal teams (e.g., platform operations, campaigns, logistics, finance) to meet growth objectives such as DAU, conversion rate, and on-time shipping performance. Ensure smooth operational processes and timely fulfillment.
• Strategic Leadership: Lead negotiations, manage relationships, and facilitate the execution of campaigns and tools that engage sellers. Take ownership of category performance and stay on top of emerging trends, using industry knowledge and insights to advise sellers on how to optimize their business.
• Analytics & Reporting: Utilize data and analytics to identify trends, opportunities, and areas of improvement. Provide actionable insights to sellers to optimize their performance on the platform

Job Requirements

Qualifications & Skills

• At minimum, a Bachelor's Degree. Prior experience in e-commerce, sales, account management, retail (online or offline) and/or business development is an advantage.
• Strong understanding or relevant experience to the industry/category is preferred, with the ability to use market knowledge and industry insights to drive strategy and decision-making.
• Has a track record of delivering results, successful negotiations, problem solving, as well as effective relationship and stakeholder management.
• Open to change and resilient, adaptable and can navigate changing account ownership assignments and business priorities.
• Highly analytical with strong business acumen; able to assess performance data and apply insights to improve outcomes.
• Entrepreneurial, acting as the owner of the business. Self-driven and motivated to drive impact and create value.
• Has a growth and learning mindset, with strong communication skills (both verbal and written). Proficiency in Mandarin is a plus.

Company Description

H&CO. International Logistics Corporation is committed to providing unparalleled freight management experience with top quality service. The company focuses on providing highly engineered warehouse systems and synchronous logistics solutions through a culture of service excellence and operational perfection. We prioritize employee safety, customer satisfaction, and continuous improvement.

Role Description

This is a full-time on-site role as a Key Account Manager located in Pasay. The Key Account Manager will be responsible for managing key client relationships, developing business plans, providing exceptional customer service, and overseeing key accounts to ensure customer satisfaction and retention.

Qualifications

• Analytical Skills and Business Planning
• Account Management and Key Accounts
• Strong customer service focus
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Experience in logistics or supply chain industry is a plus
• Bachelor's degree in Business Administration, Logistics, or related field

Job Summary:

• The Account Manager is responsible for retention, acquisition, and development of accounts. Maintains
• business relationships with current and prospective customers in the assigned territory or market
• segment to generate new business.
• Ensure the sale of products and services to corporate customers. Manage the accounts handled and
• potential client relationships. Ensure that sales target are achieved on a monthly, quarterly and annual
• basis.
• Accountable in selling and achieving sales targets for assigned product, business development, and monitoring of AR.

Job Qualifications:

• Graduate of Marketing, Information Technology, Engineering, or any related course.
• Ability to translate customer's business needs into technical needs and vice versa.
• With good presentation skills, articulate and strong customer service orientation.
• With at least 2 years of experience in corporate sales setting.

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our appliance and hardware customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.

Responsibilities

• Operate as the primary point of contact for key account stakeholders.
• Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners.
• Prepare and guarantee monthly, quarterly and annual sales forecasts.

Qualifications

• 3+ years' of relevant work experience
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills

Company: Lakeshore Merchants Corporation

Office Address: 820 Romualdez St. Ermita Manila

Areas to Handle: Greater Manila Area

BENEFITS:

• 20-day cash-convertible leave credits
• Incentives and allowances will be provided
• HMO and Accident insurance coverage

QUALIFICATIONS:

• Bachelor's Degree or Diploma in Marketing or any relevant courses.
• Must have a minimum of 2 years of experience in the food service industry.
• Amenable to work in Greater Manila Area
• Willingness to travel to client sites
• Ability to drive a 4-wheel vehicle with valid driver's license

Key Responsibilities:

• Business Establishment
• Conduct market research and competitor analysis
• Identify strategic partnerships and local opportunities
• Support in setting up physical or operational presence (if new territory)
• Client Acquisition
• Develop and implement client acquisition strategies
• Reach out to potential clients through calls, visits, and networking
• Prepare and deliver sales pitches and proposals
• Client Retention
• Regularly check in with existing clients to ensure satisfaction
• Provide after-sales support and resolve concerns quickly
• Upsell or cross-sell services where applicable
• Reporting and Planning
• Maintain accurate records of leads, clients, and activities
• Provide weekly updates and reports on progress
• Meet sales targets and KPIs
• Relationship Management
• Build long-term relationships with key accounts
• Attend events and represent the company in local activities

Qualifications:

• Bachelor's degree in Business, Marketing, or related field
• At least 2 years of experience in sales, account management, or business development
• Strong interpersonal and communication skills

Job Type: Full-time

Job Type: Full-time

Pay: Php40, Php60,000.00 per month

Benefits:

• Company events
• Health insurance
• Paid training

Work Location: In person

Location:

Philippines

Department: Commercial

Location: Philippines

Job Description

Key Tasks & Responsibilities

Commercial strategist

• Develop, monitor and manage an assigned portfolio of brands and merchants on the Lazada platform
• Formulate a sound commercial portfolio strategy, including range and pricing, and ensure key accounts to hit their sales targets
• Evaluate performance on a daily, weekly and month basis to further optimize product, pricing and promotion decisions, as well as marketing spend

Relationship manager

• Establish strong relationships with Lazada's partners, and support their activities on our platform
• Support Lazada's partners in their store launches, sales campaigns and brand events
• Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensure changes in our business create win-win scenarios for Lazada and our sellers
• Pitch promotional tools for the platform that will help sellers increase customer traffic and sales

Skilled consultant

• Curate comprehensive trend knowledge and industry insights to drive category success
• Develop channel marketing and promotions plans
• Coach sellers in maximising yield from our platform, and internal teams on optimal seller support

Job Requirements

Qualifications & Skills

• Bachelor's degree in Business, Economics, Finance, Supply Chain, Engineering or a related field
• With 3-5 year working experience (e-commerce working experience would be an advantage
• Strong business acumen, and proven talent and stakeholder management skills
• Self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment
• Excellent oral and written communication, presentation and negotiation skills
• Excellent planning and organizational skills
• Strong track record of high-level negotiations and successful internal and external relationship management
• Good computer literacy
• Local role: Occasional travel may be required