2,290 Key Account Management jobs in the Philippines

Location:

Philippines

Department: Sales, Business Development & Strategy

Location: Philippines

Job Description

The role

As a Key Account Manager (KAM), you will be responsible for driving the growth and success of your assigned seller portfolio. You will develop and maintain strong relationships with accounts, acting as a trusted partner to build and boost their business on the Lazada platform. This role requires you to combine operational excellence with a strategic mindset, leveraging industry insights, sales analysis, and business planning to optimize seller performance and drive measurable growth.

Key Tasks & Responsibilities

• Account Management: Own the overall business performance and be the main point of contact of your assigned sellers. Ensure growth in sales, orders, and buyers by managing and developing key accounts through targeted strategies and initiatives. Help sellers meet objectives while taking into consideration the platform's priorities.
• Sales & Marketing: Drive assortment expansion, adoption of key mechanics, tools, and solutions, and joint business planning with sellers. Develop and implement tailored marketing and sales strategies to boost visibility and performance on the platform.
• Operational Excellence: Collaborate with internal teams (e.g., platform operations, campaigns, logistics, finance) to meet growth objectives such as DAU, conversion rate, and on-time shipping performance. Ensure smooth operational processes and timely fulfillment.
• Strategic Leadership: Lead negotiations, manage relationships, and facilitate the execution of campaigns and tools that engage sellers. Take ownership of category performance and stay on top of emerging trends, using industry knowledge and insights to advise sellers on how to optimize their business.
• Analytics & Reporting: Utilize data and analytics to identify trends, opportunities, and areas of improvement. Provide actionable insights to sellers to optimize their performance on the platform

Job Requirements

Qualifications & Skills

• At minimum, a Bachelor's Degree. Prior experience in e-commerce, sales, account management, retail (online or offline) and/or business development is an advantage.
• Strong understanding or relevant experience to the industry/category is preferred, with the ability to use market knowledge and industry insights to drive strategy and decision-making.
• Has a track record of delivering results, successful negotiations, problem solving, as well as effective relationship and stakeholder management.
• Open to change and resilient, adaptable and can navigate changing account ownership assignments and business priorities.
• Highly analytical with strong business acumen; able to assess performance data and apply insights to improve outcomes.
• Entrepreneurial, acting as the owner of the business. Self-driven and motivated to drive impact and create value.
• Has a growth and learning mindset, with strong communication skills (both verbal and written). Proficiency in Mandarin is a plus.

Company Description

Valor Health Pharma, Inc., established in 2015, combines top management from Thailand with experienced local managers in the Philippine medical device industry. The company strategically focuses on products with unique selling propositions and aims to be a leading importer and distributor of medical devices and healtrhcare technologies. Currently, Valor Health Pharma Inc is partnered with the global leading medical device and healthtech manufacturers, and is the exclusive distributor of FibroScan and other technologies in the Philippines. FibroScan is the global standard, and non-invasive test that quantifies liver and spleen stiffness and liver steatosis for liver health assessment.

Role Description

This is a full-time hybrid role for a Key Account Management Specialist. The Key Account Management Specialist will be responsible for managing key accounts, providing excellent customer service, and developing long-term relationships with clients. Day-to-day tasks include analyzing account data, developing key account strategies, and ensuring customer satisfaction.

Qualifications

• Proficiency in Key Account Management and Key Account Development
• Strong Analytical Skills for data-driven decision-making
• Outstanding Customer Service abilities
• Excellent communication and relationship-building skills
• Ability to work both independently and in a team
• Bachelor's degree in Business, Marketing, or a related field
• Experience in the pharmaceutical or medical device industry is a plus

Overview
POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)

Provide assistance to Asst. Managers , Key Account management - PH for weekly and monthly regional data reports on events and promotions, members' feedbacks, update of events calendar, post-event evaluation, inter-department coordination critical to sales promotions and events.

• Provide customer service support duties for distributors in the assigned region pertaining to events and promotions:

• Prepare event and promotion flyers for information dissemination in the assigned area via SMS, email, phone calls.

• Support local and regional events and have full knowledge of sales promotions and events qualifications for each marketing plan category.
• Assist in set up for events and trainings for members – venue, registration, AV requirements, presentations.

• Coordinate the local and regional events with managers, supervisors and other staff.

• Address distributors' questions and provide related information regarding promotions and events in a professional and timely manner.

SUPERVISORY RESPONSIBILITIES:

N/A

ORGANIZATIONAL RELATIONSHIPS

Interacts with all levels throughout organization; distributors; internal and external customers.

DETAILED RESPONSIBILITIES/DUTIES: List the expectations for each job responsibility including quality and quantity standards to which the incumbent is required to perform and receive a rating for during the Performance Appraisal.

• Clearly understands departmental policies, procedures, and practices and operate within the daily workflow of the Sales Department. Perform his/her role as Sales Staff and has the knowledge to make sound decisions with the guidance of the Regional Sales Asst. Manager.
• Ability to meet deadlines and work under pressure. Effectively communicate requirements and concerns to Regional Sales Asst. Manager. Forward monthly major events/promotion report to Regional Sales Asst. Manager on a weekly and monthly basis.
• Maintain positive image /professionalism during events and in the office, provide best customer service to Distributors.
• Ability to take on new tasks with enthusiasm and energy.
• Understand the needs of internal and external customers, exert effort to be responsive in meeting the demands of the job and in building customer satisfaction.
• Demonstrate excellent written and verbal communication skills.
• Excellent computer skills in Microsoft Office (Word, Excel and E-mail) & DMI. Ability to create reports and monitors the daily, weekly and monthly workflow in the assigned region and in the sales department.

Qualifications
NA

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Key Responsibilities:

· Identify and target potential clients and key accounts in semiconductor industries.

· Develop and execute sales strategies to achieve revenue targets and expand market share.

· Build and maintain strong relationships with new and existing clients, providing exceptional customer service and support.

· Conduct regular client meetings, presentations, and negotiations to close deals and generate business.

· Collaborate with the engineering and product teams to understand customer needs and propose tailored semiconductor solutions.

· Develop and implement marketing campaigns and strategies to promote semiconductor products and services to target audiences.

· Coordinate and participate in industry trade shows, conferences, and other networking events to raise brand awareness and generate leads.

· Work closely with product development and R&D teams to align product offerings with market demand and customer expectations.

· Drive project management to ensure that all products are delivered on-time, within scope and within budget

· Develop comprehensive project plans to be shared with clients as well as other staff members

· Define project scope, objectives and manage resource planning

· Develop a detailed project plan to monitor and track progress

· Perform risk management to minimize potential risks

Required/Preferred Qualifications:

· Both experienced professionals and fresh graduates/new industry joiners are encouraged to apply

· Strong understanding of semiconductor products, technologies, and the overall semiconductor manufacturing process.

· Proven track record of meeting or exceeding sales targets and building successful client relationships

· Experience with B2B sales and marketing, including lead generation, account management, and strategic planning.

· Excellent communication, negotiation, and presentation skills.

· Proficient in Microsoft Office Suite, CRM tools, and digital marketing platforms.

· Ability to work independently and as part of a collaborative team.

· Project Management Professional (PMP) / PRINCE II certification is a plus

· Experience with project management software tools

· Willingness to travel as needed for client meetings, trade shows, and conferences.

FICO (NYSE: FICO)
is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential

The Opportunity

"Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions you're selling reflect cutting-edge, market leading technologies? With more than 65 years of stable growth, FICO's world-class analytic solutions support smarter fraud, risk and customer management decisions for thousands of businesses worldwide. As a highly valued member of the Client Sales team, you will leverage your knowledge, exceptional relationship skills and proven consultative-selling abilities to achieve success."
- Hiring Manager

What You'll Contribute

• Build relationships with senior client stakeholders to gain insights into their most urgent business problems while articulating FICO's capabilities.
• Research and shape potential solution opportunities through collaborative engagement with internal sales, product, delivery and marketing experts to formulate and effectively position solution proposals.
• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
• Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
• Ensure your clients are delighted with solutions purchased and FICO's quality of service, to create win-win relationships that are long-term, expanding and profitable.
• Collaborate with Product Development, Product Marketing, Pre-Sales and Delivery to shape the future direction of our solution road-maps based upon market needs.
• Manage your sales to quarterly and annual targets, with significant earnings upside when you exceed your targets.

What We're Seeking

• Proven experience in building relationships with senior clients combining your understanding of the client's industry and shared business challenges along with your knowledge of FICO's solutions.
• Demonstrated success structuring and selling complex, enterprise solutions to large financial services/banking clients.
• Experience in a consulting environment will be viewed favourably.
• A collaborative style with experience engaging a diverse group of internal colleagues to articulate a truly compelling client value proposition.
• Ability to travel 25-50%.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — More than 90% of US credit decisions involve the FICO Score.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy

About Us
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

About The Role
Intrepid, a leading eCommerce enabler in Southeast Asia, is looking for an experienced Social Commerce Key Account Management Team Lead to oversee our livestreaming operations and drive impactful results for our clients. This role is critical to ensuring seamless execution of livestream campaigns, fostering audience engagement, and driving sales performance across platforms like TikTok, Shopee Live, and Lazada Live.

Your Responsibilities will include:

Livestream Strategy and Planning

• Develop and execute livestream strategies to maximize audience engagement and sales conversion.
• Collaborate with Key Account Managers and clients to align livestream objectives with brand goals.
• Identify target audiences and craft content strategies tailored to client products and campaigns.

Operational Management

• Plan and manage livestream schedules, ensuring alignment with peak shopping events (e.g., Double Digit Days, Payday Sales).
• Supervise livestream sessions, providing real-time troubleshooting and ensuring high-quality execution.
• Coordinate with livestream leads to manage hosts, moderators, and production teams to ensure seamless operations.

Team Leadership

• Supervise social key account management team to manage and train a team of hosts, moderators, and support staff to deliver exceptional live commerce experiences.
• Set performance KPIs for the team, monitor progress, and provide constructive feedback.
• Build a pipeline of talent for livestream hosts and ensure effective recruitment and retention.

Performance Monitoring and Reporting

• Track livestream performance metrics (e.g., Enter Room Rate, engagement rate, GMV) and provide actionable insights for improvement.
• Create detailed performance reports for internal stakeholders and clients, highlighting successes and opportunities.
• Analyze competitor strategies and industry trends to refine and enhance live commerce tactics.

Cross-Functional Collaboration

• Work closely with the Performance Marketing, Content, and Operations teams to integrate livestream campaigns with broader eCommerce strategies.
• Coordinate with the operations team to ensure real-time updates on inventory and fulfillment during livestreams.
• Liaise with platform representatives (e.g., TikTok, Shopee, Lazada) to stay updated on new features and guidelines.

Who do we look for - The Ideal Profile:

• Education: Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
• Experience: At least 3-5 years in live commerce, eCommerce, or digital marketing, with proven success in managing livestream campaigns.
• Strong familiarity with TikTok Shop, Shopee Live, and Lazada Live platforms.
• Demonstrated ability to lead teams and manage high-pressure, fast-paced operations.
• Analytical mindset with experience in using data to drive decisions and improve performance.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Proficiency in livestream technology, tools, and analytics platforms.
• Strong organizational and multitasking abilities, with attention to detail.
• Creative problem-solving skills to address real-time challenges during livestreams.
• Passion for eCommerce and staying updated on the latest industry trends.

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

WORK WITH US

You will be immersed in a culture of high performance and ensure your learning curve is always accelerated and thus be cut above your peers Projects assigned to you will have a significant impact on our national government initiatives. We only select those with high potential and the best talent.

JOB SUMMARY

We are seeking a dynamic and results-driven business development professional to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth while maintaining efforts to monitor the performance of the assigned business/ product lines and ensuring compliance with agreed Timelines.

JOB RESPONSIBILITIES

• Maintains rapport with external stakeholders.
• Initiates to assess and offer available business/ product solutions and secure potential tie-up, to resolve bottlenecks or possible pain points.
• Collaborates with different internal teams to ensure progress of the requirement.
• Updates the business/ product lines tracker and monitors compliance of the team to agreed schedules and standards.
• Monitors the performance and ensures the quality of service delivery.
• Processes daily and weekly reports on service delivery fulfillment.
• Ensures movement of the products (applications, web features, systems, etc.)

JOB QUALIFICATIONS

• Graduate of any business course.
• Minimum of 2 years of related experience in facilitating business/ product solutions.
• Excellent communication skills and social skills.
• Account management skills.
• Knowledge of basic service delivery principles.
• Skills in managing assigned business/ product solutions.

.
OTHERS:

Work location: East Ave., Diliman, Quezon City

Work schedule and set-up: Monday to Friday, 8 AM to 6PM; Onsite

Contract period: 1 year fixed term

We're seeking a dynamic Business Development & Property Management Assistant to support our growing property management company. This role combines business development with collections oversight, perfect for someone who thrives in sales-driven environments and wants to make a real impact in real estate.

Key Responsibilities:

Business Development & Acquisitions

• Identify property owners interested in management services or selling their properties
• Initiate contact through digital platforms, social media, and targeted outreach campaigns
• Manage the complete sales process from initial contact to contract signing
• Build and maintain relationships with potential investors and business partners
• Use CRM tools to track leads, manage pipelines, and monitor deal progress
• Research and join relevant property management groups and networks
• Create professional outreach materials and proposals

Collections & Financial Oversight

• Ensure timely payments from tenants and property owners
• Monitor outstanding accounts and report irregularities
• Follow up on overdue payments through calls and emails
• Coordinate with finance team to improve collection processes
• Maintain accurate payment records and documentation

Requirements:

• Previous experience in sales or business development
• Strong communication skills with ability to build rapport quickly
• Self-motivated with proven ability to work independently
• Experience with CRM systems and lead management
• Knowledge of real estate or property management (preferred)
• Excellent organizational and time management skills

Working Conditions:

• Monday-Friday, 10 AM - 7 PM EDT
• Flexible approach with occasional weekend availability for urgent matters
• Remote position with growth opportunities

Why Join Us?

• Be part of a growing real estate company with expansion plans
• Develop expertise in both sales and property management
• Work with a supportive team that values initiative and results
• Opportunity for professional growth as the company scales

We are seeking a results-driven Lead Generation Specialist to accelerate our growth in the Canadian market for SAP SuccessFactors. The ideal candidate is a proactive professional skilled at sourcing, engaging, and qualifying leads across diverse industries, using both established and modern techniques. Your expertise in CRM platforms and data analytics will be pivotal in driving our outreach and refining our pipeline.

Key Responsibilities

·   
Comprehensive Lead Generation
: Plan and execute targeted lead generation campaigns to increase our brand presence and pipeline for SAP SuccessFactors across Canada.

·   
Prospecting & Outreach:
 Identify, research, and engage qualified prospects using a mix of channels including LinkedIn, email, telemarketing, and innovative AI-powered outreach tools.

·   
Multi-Industry Engagement:
 Build and nurture relationships with decision-makers and influencers in varied sectors, tailoring messaging to address unique pain points and opportunities.

·   
CRM & Analytics:
 Leverage CRM tools such as Salesforce or HubSpot to manage leads, track engagement, and provide actionable insights to the team. Analyze campaign performance and optimize outreach strategies based on data-driven findings.

·   
Collaboration:
 Work closely with sales and marketing teams to align lead generation efforts with broader go-to-market strategies and ensure smooth handoff of qualified leads.

·   
Market Intelligence:
 Stay updated on industry trends, competitor activity, and the evolving HR technology landscape to refine targeting and messaging.

Qualifications

·   Minimum 3 years of proven experience in lead generation or business development, ideally within the Canadian B2B market.

·   Demonstrated ability to research, identify, and engage qualified leads through a blend of traditional and digital channels.

·   
Strong proficiency in CRM
platforms such as Salesforce or HubSpot, with a track record of delivering clear, actionable analytics.

·   Experience with innovative outreach tactics, including AI or automation-driven lead generation tools.

·   Excellent communication, interpersonal, and organizational skills.

·   
Familiarity with SAP SuccessFactors or similar HR technology solutions is highly desirable.

·   Self-motivated, results-oriented, and adaptable to a fast-paced environment.