22 Jollibee Foods Corporation jobs in the Philippines
Food Safety Auditor (Food Service/Catering/Hotel Industries)
Posted 24 days ago
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Job Description
Work Location: Makati (Full Onsite)
Work Setup: Monday to Friday (8am-5pm)
Role Overview:
The Food Auditor is responsible for conducting third-party audits and delivering food safety training programs to ensure client compliance with relevant standards and regulations. This role involves performing full audit cycles, preparing documentation, and engaging with clients, primarily within the food production, catering, or hospitality sectors.
Qualifications:
- Holds a bachelors degree in Food Technology, Chemistry, or a closely related discipline in food or biosciences.
- Minimum of 4 years of full-time experience in a food chain-related industry , including at least 2 years in quality assurance or food safety roles in food production, retail, inspection, or manufacturing.
- At least 2 years of experience in food service , catering , or hotel operations .
- Having Professional License is an advantage.
- Completion of an IRCA/JRCA Certified Lead Auditor Course is a plus.
- Must have work experience in industries such as food service , catering , or hospitality .
- Proficient English language , both written and verbal communications.
Job Description
- Responsible for conducting and completing third-party audit cycles and delivering designated training programs, particularly in the area of Food Safety.
- Executes the full audit cycle, acting either as an audit team member or team leader, in line with applicable standards and regulatory requirements.
- Performs a comprehensive desk review of the clients management system prior to audits.
- Prepares an audit checklist and itinerary to serve as a reference during on-site audits.
- Carries out on-site audits in accordance with defined procedures and protocols.
- Finalizes and submits the complete audit package following each engagement.
- Handles client inquiries regarding the standards and systems for which the auditor is qualified.
- Customizes training materials when required and conducts training programs as assigned by the department.
- Provides coaching and constructive feedback to auditors who are undergoing training or are under supervision.
- Takes on other related tasks that support departmental goals or contribute to personal or professional development, as directed by a supervisor.
- Completes audit reports and keeps client documentation updated, including forms such as kick sheets.
- Maintains the highest standards of professional conduct and ethics, aligned with the organizations Code of Integrity.
Quality, Health, Safety, Environment, and Energy (QHSEE) Responsibilities
- Demonstrates a strong commitment to QHSEE policies, procedures, and work guidelines by actively engaging in meetings, training, and company initiatives.
- Responds promptly and appropriately to emergency situations, supporting team members in ensuring preparedness for workplace emergencies.
- Ensures safe disposal of waste in compliance with regulatory and environmental management requirements.
- Reports all incidents, near misses, and hazards in accordance with the organizations incident management procedures.
- Uses all tools and equipmentincluding safety gearcorrectly and responsibly, and reports any loss or damage to immediate supervisors.
- Keeps the work environment organized and compliant with the companys 5S program.
- Maintains awareness of workplace hazards and environmental risks, and suggests corrective actions to supervisors or QHSEE coordinators.
- Participates in risk assessments and incident investigations as required by management.
- Supports the effective implementation of the QHSEE Management System.
- Understands and respects the consequences of non-compliance with internal policies, procedures, and legal obligations.
Get Hired Immediately - Food Service Account - Good for Newbies
Posted today
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Job Description
NO WORK-FROM-HOME! NO VIRTUAL INTERVIEW! br>Job Summary:
Join as a Call Center Agent and be the first point of contact for customers. Handle inquiries, resolve issues, and provide excellent service to ensure a positive experience.
Qualifications:
• High school diploma (college preferred). < r>• xcellent verbal and written communication skills. < r>• W th or without BPO experience < r>• A ility to handle high call volumes in a fast-paced setting. < r>• C stomer service experience is a plus (training provided). < r>• W lling to work shifts, including evenings, weekends, and holidays. < r>Benefits:
• C mpetitive salary + performance incentives < r>• H alth & dental insurance < r>• P id time off (vacation & sick leave) < r>• C reer growth & professional development < r>• E ployee wellness programs & product discounts < r>• I clusive and dynamic work environment < r>Apply Now!
If you're passionate about helping people and thrive in a fast-paced setting, join us today and be part of an exceptional customer service team!"
Restaurant Manager
Posted 2 days ago
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Job Description
- We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations and ensure an outstanding dining experience for our guests. If you have a passion for the restaurant industry, strong leadership skills, and a commitment to delivering top-notch service, we want to hear from you. br>
DUTIES AND RESPONSIBILITIES
- Oversee day-to-day restaurant operations, ensuring quality service and guest satisfaction.
- Manage and lead the front-of-house and back-of-house teams, providing guidance and support.
- Create and maintain a welcoming and organized dining environment.
- Develop and implement service standards and training programs for staff.
- Monitor inventory, control costs, and manage ordering and supplier relationships.
- Address guest inquiries and concerns, ensuring exceptional customer service.
- Collaborate with the culinary team to ensure the quality of food and presentation.
- Ensure compliance with health and safety regulations.
QUALIFICATIONS:
- Candidate must possess at least bachelor's degree/ Food and Service/ Hospitality Management or equivalent
- Must have at least 1 year of working experience as Restaurant Manager in an upscale restaurant environment.
- Excellent communication skills; must be fluent in English
- Strong organizational skills
- Highly organized and detailed oriented
- Has the ability to work in fast-paced environment
- Preferably with knowledge in handling restaurants reports
Restaurant Manager
Posted 13 days ago
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Job Description
We are looking for a results-driven and hands-on Restaurant Manager to lead daily operations, ensure excellent customer service, and drive overall store performance. The ideal candidate is experienced in restaurant management, passionate about food and service, and capable of motivating a team to deliver consistent quality. br>
Key Responsibilities:
1. Oversee day-to-day operations of the restaurant (dining and kitchen)
2. Lead and train staff to deliver excellent service and maintain cleanliness standards
3. Monitor food quality, safety, and presentation
4. Manage staff schedules, attendance, and performance
5. Handle inventory, supplies, and order management
6. Ensure compliance with health, safety, and company policies
7. Address customer concerns and ensure high satisfaction
8. Coordinate with HR and Operations for hiring, training, and disciplinary actions
9. Achieve sales targets, cost control, and profitability goals
10. Submit reports on sales, staff, and store performance
Qualifications:
1. Graduate of Hotel & Restaurant Management, Business Admin, or related course
2. At least 2 years of experience in a supervisory or managerial role in F&B
3. Strong leadership, problem-solving, and decision-making skills
4. Excellent communication and people management abilities
5. Knowledge in inventory and POS systems is a plus
6. Willing to work on shifting schedule, weekends, and holidays
7. Can work under pressure and handle fast-paced environment
Restaurant Manager
Posted 17 days ago
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Job Description
br>Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it < r>Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Requirements and skills
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and Peach Works
Strong leadership, motivational and people skills.
Restaurant Manager
Posted 17 days ago
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Job Description
• nsure compliance with health and safety regulations, sanitation standards, and food handling practices. br>• M nitor sales performance, revenue trends, and expenses to achieve budgetary targets and maximize profitability. < r>• H re, train, and supervise staff to ensure high levels of customer service, productivity, and professionalism. < r>• S hedule and manage employee shifts, breaks, and time-off requests to maintain optimal staffing levels. < r>• P ovide ongoing coaching, feedback, and performance evaluations to support staff development and motivation. < r>• A dress customer inquiries, concerns, and complaints promptly and effectively to resolve issues and maintain customer satisfaction. < r>• I plement strategies to attract new customers and retain existing ones through promotions, events, and loyalty programs. < r>• A alyze financial reports and key performance indicators to identify opportunities for improvement and cost-saving measures. < r>• D velop and implement processes and procedures to streamline workflows and improve operational efficiency. < r>• F ster a positive work environment and culture that promotes teamwork, collaboration, and continuous improvement. < r>• C nduct regular inspections of the premises, equipment, and facilities to maintain cleanliness, hygiene, and safety standards. < r>
Benefit: FREE MEAL (shift/duty schedule)
Location: Quezon City
Restaurant Manager
Posted 21 days ago
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Job Description
Key Responsibilities br>
Operational Oversight: Manage all aspects of restaurant operations, including staffing, inventory management, and compliance with health and safety regulations.
Staff Management: Hire, train, and supervise restaurant staff, ensuring they adhere to company policies and provide excellent customer service.
Customer Experience: Create a welcoming atmosphere for guests, addressing any issues that arise to maintain high customer satisfaction.
Financial Management: Monitor budgets, manage costs, and implement strategies to increase profitability while maintaining quality standards.
Marketing and Promotion: Develop and execute marketing strategies to attract customers and enhance the restaurant's visibility in the community.
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Restaurant Manager
Posted 22 days ago
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Job Description
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure efficiency, profitability, and a high level of customer satisfaction. This role involves managing staff, coordinating service operations, handling customer concerns, ensuring compliance with health and safety regulations, and driving business growth through excellent service and effective cost control. br>
Key Responsibilities:
Supervise daily front-of-house and back-of-house operations
Manage staff scheduling, training, and performance evaluations
Ensure excellent customer service and address guest feedback effectively
Monitor food quality, hygiene, and safety standards
Control inventory, food costs, labor costs, and waste
Maintain relationships with suppliers and vendors
Enforce compliance with health, safety, and sanitation regulations
Implement marketing and promotional initiatives in coordination with upper management
Prepare reports on sales, labor, and operational performance
Lead by example in creating a positive and productive work environment
Qualifications:
Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred but not always required) < r>Proven experience as a Restaurant Manager or similar supervisory role in the food service industry
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and customer service abilities
Solid understanding of restaurant operations, including POS systems, food safety standards, and labor management
Ability to manage stress in a fast-paced environment
Flexibility to work evenings, weekends, and holidays as needed
Certification in food safety or health regulations is an advantage
Restaurant Manager
Posted 22 days ago
Job Viewed
Job Description
The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure efficiency, profitability, and a high level of customer satisfaction. This role involves managing staff, coordinating service operations, handling customer concerns, ensuring compliance with health and safety regulations, and driving business growth through excellent service and effective cost control. br>
Key Responsibilities:
Supervise daily front-of-house and back-of-house operations
Manage staff scheduling, training, and performance evaluations
Ensure excellent customer service and address guest feedback effectively
Monitor food quality, hygiene, and safety standards
Control inventory, food costs, labor costs, and waste
Maintain relationships with suppliers and vendors
Enforce compliance with health, safety, and sanitation regulations
Implement marketing and promotional initiatives in coordination with upper management
Prepare reports on sales, labor, and operational performance
Lead by example in creating a positive and productive work environment
Qualifications:
Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred but not always required) < r>Proven experience as a Restaurant Manager or similar supervisory role in the food service industry
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and customer service abilities
Solid understanding of restaurant operations, including POS systems, food safety standards, and labor management
Ability to manage stress in a fast-paced environment
Flexibility to work evenings, weekends, and holidays as needed
Certification in food safety or health regulations is an advantage
Restaurant Manager
Posted 25 days ago
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Job Description
Preferably at least 6 months of experience. br> Able to work in a fast-paced environment
Strong attention to detail and accuracy
Strong interpersonal and communication skills to interact with Staffs and Customers
Proven ability to handle customer inquiries, resolve complaints, and ensure a positive dining experience.
Understanding of food safety regulations and procedures.
Familiarity with point-of-sale (POS) systems and other restaurant management software
LOCATION:
- SM SUCAT
- SM MASINAG