1,214 Job Training jobs in the Philippines

The
SM Management Training Program
is looking for young and dynamic individuals who will go through a comprehensive learning program committed to cultivate and develop future leaders of SM Supermalls. Throughout the program, Management Trainees will rotate and learn critical functions of Mall Operations and Leasing Operations through blended learning activities (i.e. classroom training, on-the-job training, and mentoring) while being mentored by seasoned leaders of SM Supermalls.

Key Responsibilities:

• Participate in rotational assignments across the critical functions and divisions of the company.
• Engage in learning activities to develop your leadership, problem-solving, and decision-making skills.
• Collaborate with cross-functional divisions to come up with fresh & innovative ideas to elevate malling and customer service experience to help drive revenue growth.
• Ensure that there is a positive relationship with mall tenants by immediately addressing their concerns & compliance with mall policies.
• Identify opportunities for operational enhancement, cost savings, and revenue generation.

Qualifications:

• Graduate of any 4-year degree course.
• Strong leadership potential demonstrated from previous work experience or recent projects
• Excellent communication skills with the ability to work with diverse teams.
• Strong business acumen with a positive attitude, self-motivation, and willingness to learn in a fast-paced work environment.

The
SM Management Training Program (Manager Track)
is looking for young and dynamic individuals who will go through a comprehensive learning program committed to cultivate and develop future leaders of SM Supermalls. Throughout the program, Management Trainees will rotate and learn critical functions of Mall Operations and Leasing Operations through blended learning activities (i.e. classroom training, on-the-job training, and mentoring) while being mentored by seasoned leaders of SM Supermalls.

Key Responsibilities:

• Participate in rotational assignments across the critical functions and divisions of the company.
• Engage in learning activities to develop your leadership, problem-solving, and decision-making skills.
• Collaborate with cross-functional divisions to come up with fresh & innovative ideas to elevate malling and customer service experience to help drive revenue growth.
• Ensure that there is a positive relationship with mall tenants by immediately addressing their concerns & compliance with mall policies.
• Identify opportunities for operational enhancement, cost savings, and revenue generation.

Qualifications:

• Graduate of any 4-year degree course.
• At least 5 years of experience in Customer Service, Retail Management, Operations Management, Leasing, and Sales.
• Strong leadership potential demonstrated from previous work experience or recent projects
• Excellent communication skills with the ability to work with diverse teams.
• Strong business acumen with a positive attitude, self-motivation, and willingness to learn in a fast-paced work environment.

Job Description: In this role, you'll make an impact in the following ways:

• Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services.
• Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy.
• Manage allocation of people and financial resources for Learning and Development and be able to adapt to other tasks such as coaching, mentoring, compliance auditing
• Own and evolve the learning roadmap for new hires and leaders, continuously building and adding learning paths.
• Leverage a deep understanding of the various services in Global Custody, to create specialized and optimized learning paths.
• Design and implement certification and implementation programs for New Hire specialists and New Hire Leadership onboarding.
• Understand the bigger picture on how effective learning impacts the overall competency and readiness of employees to set them up for success and creating positive ripple effect to the organizational goals and visions.
• Align company priorities and strategies to employee metrics and goals, evaluate employee performance and progress, and strive to recognize, encourage, and improve team performance to support organizational business targets, supporting inclusive work environments.
• Powerful communication skills to articulate clearly and confidently on complex processes in a way that would be easily understood.
• Ability to directly address conflicts and escalate issues where appropriate, including managing difficult conversations with team members.
• Strong conceptual and planning skills, time management skills, and the ability to handle multiple projects simultaneously.
• Identify training opportunities through constant TNA Training Needs Analysis to formulate and facilitate training programs, mock call scenarios, best practices, one pager process flows, refreshers, to enhance product knowledge and customer service skills
• Develop and execute sound action plans that will result to outstanding results in key performance measures.
• Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery.
• Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations.
• Participate in training sessions and professional development activities to enhance knowledge and skills relevant to wealth management, financial planning, and client service.

Qualifications: To be successful in this role, we're seeking the following:

• At least 3 years experience in instructional designing, training delivery with specialization in banking operations
• Proven leadership qualities, including effective communication, conflict resolution, and decision-making skills.
• At least 5 years of inbound client service experience from global banking operations required
• Advanced level in developing and executing training programs
• Strong interpersonal skills with developing frontline specialists through effective coaching techniques
• Deep understanding of TNA Training Needs Analysis to formulate and facilitate training programs, mock call scenarios, best practices, one pager process flows, refreshers, to enhance product knowledge and customer service skills
• At least 2 years of college degree BS / BA (72 units)
• Willing to work 100% onsite at Pasay, Alabang, and/or Cebu
• Willing to travel as needed by the business
• Willing to work night shift (North America Hours) and shifting schedule as needed by the business

Desired additional qualifications:

• Brokerage operations experience, Accounting / Finance / Economics / Investment Banking / Capital Markets, or relevant experience
• Active FINRA Series 6 / Series 7 / Series 99 as an added advantage for the role
• PMP / Project Management Equivalent / Lean Six Sigma Methodology / Data Storytelling / Coaching Methodologies
• Advanced to Expert proficiency in Microsoft Office including MS Excel, MS Word, MS PowerPoint, Power BI, and relevant digital tools
• Presentation skills, with deep understanding and expertise of the story behind the numbers
• May be required to be registered, certified, or licensed in a specialty area.

Job Description: This position is responsible in ensuring that the staffing requirements are met and that the highest quality of applicants is maintained for EHA NCLEX scholars. Responsibilities include working with various clients/projects to assess their USRN hiring needs; conducting final interviews over the telephone as well as in person; attending various job fairs and visiting college campuses to recruit for the various clients/projects; reviewing applications and resumes and forwarding them in a timely manner to respective clients/projects; and determining recruiting strategies within budget.

It is also expected that the employee is responsible for identifying successful candidate sourcing techniques; sourcing quality candidates that meet the hiring managers' needs and ensuring the recruiting process is completed in a timely and effective manner while guaranteeing compliance with company policy and local labor regulations.

Responsibilities: Essential Functions

• Process Related Tasks

• Collaborates with management to help them identify job requirements, fill their recruitment needs and ensure they are apprised of progress towards securing the requested personnel.

• Prepare hiring forecast to project employment needs
• Plans and evaluates the sourcing methods used to recruit quality candidates. Sourcing methods include traditional as well as nontraditional methods, with an emphasis toward identifying new sources of ad placement in relation to current needs.
• Post internal and external job openings.
• Utilize various sourcing methods to attract quality candidates, including newspapers, web sites, trade journals, and other publications.
• May attend recruitment fairs and conduct on and off-site interviews.
• Interacts with search firms and employment agencies for higher level and/or more specialized candidate needs.
• Receive, screen, and file incoming resumes for NCLEX scholars position
• Conduct telephone interviews with prospective applicants.

• Provide final screening interview notes for exempt and non-exempt candidates as endorsed by Recruitment Officers

• Reports Related Tasks

• Manages the applicants tracking database, ensuring that it is up-to-date and accurate.

• Coordinate with Recruitment team in determining cost per hire monthly
• Tracks applicable job requisitions, ensuring a job requisition exists for all available open positions.
• Maintains hiring statistics specifying the various sourcing techniques through candidates are obtained.
• Provides weekly status report giving detailed information on the employment activity.
• Create and update local recruiting reports.
• Keep detailed records of employment advertisements and ensure accurate information for advertisements.

• Analyzes and reports on employment statistics, including cost per hire, source of hire, and diversity recruiting initiatives.
  Reports on recruiting activities to management, identifying problem areas and potential solutions.

• Back Office Tasks

• Maintains contact with applicant sourcing agencies.

• Work with internal HRIS systems.
• Oversees completion of Pre-Employment requirements in collaboration with Training Admin such as PEME, BDO applications etc.
• Completes all necessary documentation to avoid potential serious discrimination complaint consequences.
  Follows up with BGC completion of each new hire

Other tasks as assigned from time to time

Qualifications: Good organizational skills, excellent in time management, Good communication skills

Job Description: The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and content development, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness of trainings.

Responsibilities: The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and content development, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness of trainings.

Qualifications: The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and content development, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness of trainings.

Job Description

In this role, you'll make an impact in the following ways:

• Build a scalable, world-class learning and education program for Capital Markets - Transfer Agency and Treasury Services.
• Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy.
• Manage allocation of people and financial resources for Learning and Development and be able to adapt to other tasks such as coaching, mentoring, compliance auditing
• Own and evolve the learning roadmap for new hires and leaders, continuously building and adding learning paths.
• Leverage a deep understanding of the various services in Global Custody, to create specialized and optimized learning paths.
• Design and implement certification and implementation programs for New Hire specialists and New Hire Leadership onboarding.
• Understand the bigger picture on how effective learning impacts the overall competency and readiness of employees to set them up for success and creating positive ripple effect to the organizational goals and visions.
• Align company priorities and strategies to employee metrics and goals, evaluate employee performance and progress, and strive to recognize, encourage, and improve team performance to support organizational business targets, supporting inclusive work environments.
• Powerful communication skills to articulate clearly and confidently on complex processes in a way that would be easily understood.
• Ability to directly address conflicts and escalate issues where appropriate, including managing difficult conversations with team members.
• Strong conceptual and planning skills, time management skills, and the ability to handle multiple projects simultaneously.
• Identify training opportunities through constant TNA Training Needs Analysis to formulate and facilitate training programs, mock call scenarios, best practices, one pager process flows, refreshers, to enhance product knowledge and customer service skills
• Develop and execute sound action plans that will result to outstanding results in key performance measures.
• Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery.
• Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations.
• Participate in training sessions and professional development activities to enhance knowledge and skills relevant to wealth management, financial planning, and client service.

Qualifications

To be successful in this role, we're seeking the following:

• At least 3 years experience in instructional designing, training delivery with specialization in banking operations
• Proven leadership qualities, including effective communication, conflict resolution, and decision-making skills.
• At least 5 years of inbound client service experience from global banking operations required
• Advanced level in developing and executing training programs
• Strong interpersonal skills with developing frontline specialists through effective coaching techniques
• Deep understanding of TNA Training Needs Analysis to formulate and facilitate training programs, mock call scenarios, best practices, one pager process flows, refreshers, to enhance product knowledge and customer service skills
• At least 2 years of college degree BS / BA (72 units)
• Willing to work 100% onsite at Pasay, Alabang, and/or Cebu
• Willing to travel as needed by the business
• Willing to work night shift (North America Hours) and shifting schedule as needed by the business

Desired additional qualifications:

• Brokerage operations experience, Accounting / Finance / Economics / Investment Banking / Capital Markets, or relevant experience
• Active FINRA Series 6 / Series 7 / Series 99 as an added advantage for the role
• PMP / Project Management Equivalent / Lean Six Sigma Methodology / Data Storytelling / Coaching Methodologies
• Advanced to Expert proficiency in Microsoft Office including MS Excel, MS Word, MS PowerPoint, Power BI, and relevant digital tools
• Presentation skills, with deep understanding and expertise of the story behind the numbers
• May be required to be registered, certified, or licensed in a specialty area.

About Us

EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

The role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and content development, module designing, evaluating training feedback, and providing recommendations to further enhance the effectiveness of trainings.

In this role, you'll make an impact in the following ways:

• Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services.
• Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy.
• Manage allocation of people and financial resources for Learning and Development and be able to adapt to other tasks such as coaching, mentoring, compliance auditing
• Own and evolve the learning roadmap for new hires and leaders, continuously building and adding learning paths.
• Leverage a deep understanding of the various services in Global Custody, to create specialized and optimized learning paths.
• Design and implement certification and implementation programs for New Hire specialists and New Hire Leadership onboarding.
• Understand the bigger picture on how effective learning impacts the overall competency and readiness of employees to set them up for success and creating positive ripple effect to the organizational goals and visions.
• Align company priorities and strategies to employee metrics and goals, evaluate employee performance and progress, and strive to recognize, encourage, and improve team performance to support organizational business targets, supporting inclusive work environments.
• Powerful communication skills to articulate clearly and confidently on complex processes in a way that would be easily understood.
• Ability to directly address conflicts and escalate issues where appropriate, including managing difficult conversations with team members.
• Strong conceptual and planning skills, time management skills, and the ability to handle multiple projects simultaneously.
• Identify training opportunities through constant TNA Training Needs Analysis to formulate and facilitate training programs, mock call scenarios, best practices, one pager process flows, refreshers, to enhance product knowledge and customer service skills
• Develop and execute sound action plans that will result to outstanding results in key performance measures.
• Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery.
• Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations.
• Participate in training sessions and professional development activities to enhance knowledge and skills relevant to wealth management, financial planning, and client service.

DUTIES AND RESPONSIBILITIES:

• Assist in determining employees' training needs using surveys, interviews, job observations, and other methods.
• Assist in designing appropriate training programs for employees
• Prepare the appropriate training handbook/handouts to support and facilitate learning
• Facilitates training programs such as but not limited to, employee orientation/onboarding, leadership training, train the trainers, presentation skills etc.
• Coordinates or performs administrative functions necessary to delivery training programs
• Evaluates effectiveness of training programs through survey forms, interview and use the relevant date to recommend changes in the program as necessary
• Ensures that the training modules are relevant and up-to-date
• Maintains knowledge in the latest trends and tools in training and development
• Provides support in the annual training plan and reporting the implementation of the plans
• Provide training schedule to newly hired employees and coordinates with the department heads
• Researches, process and implements creative employee engagement programs
• Facilitate tasks related to planned employee engagement programs ang activities

JOB SPECIFICATIONS:

• Preferably, a graduate of Psychology, Behavioral Science or other related course
• With at least two (2) years experience in the same capacity
• Has excellent communication, presentation and facilitation skills
• Must have knowledge of learning evaluation models, and various training delivery methods/platforms
• Proficient in the use of MS Word, MS Excel and Powerpoint for the creation of visually engaging training materials and reports
• Can handle multiple projects and meet deadlines
• Has good interpersonal skills and has the ability to develop strong relationships across the organization

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person