What Jobs are available for IT in Muntinlupa?

The Vice President - IT is a senior level employee who will be responsible for the support of the business center personnel and technologies that support the infrastructure and productivity 6000+ SYF employees located in the Philippines working from our sites in Manila and Cebu or home in the region.

• Work with Business Leader, Operating Leaders for Manila and Cebu and SYF technology leaders to help achieve business and technology goals and objectives.
• Drive Business IT Goals and Objectives for sites in Manila and Cebu by working closely with the site leader and operating leaders.
• Partner and Collaborate with the Enterprise Technology Leaders to deploy enterprise solutions and drive seamless collaboration and communication.
• Work on projects/programs for the company.
• Work with business teams and relevant IT teams to shape strategies to meet site specific business needs for the various enterprise operations and support functions that are in alignment with SYF Technology standards and overall technology strategy for the sites at Manila and Cebu.
• Work cross functionally with business teams and relevant information technology team members to shape business requirements and initiate projects/programs to fulfill them.
• Develops peer, cross functional and cross business relationships to maximize best practice sharing and team effectiveness
• Maintain up to date knowledge of technology trends and standards and work as a partner to the business to promote their use.
• Identifies new opportunities to drive system improvements and simplification in support of productivity.
• Ensures process rigor and adherence to program methodology standards agile or waterfall.
• Drive compliance with enterprise standards, policies and procedures
• SLA monitoring and performance tracking for in country vendors.
• Drive root cause analysis on shrinkage and partners with enterprise operations operating leaders and technology leaders to ensure consistently high availability of technology infrastructure for the business at respective sites.
• Drive security standards and compliance.
• Operationalize roundtable feedback across all business centers and integrate into business and IT assessment processes for implementation.
• Own communication of roundtable feedback and updates.
• Uphold and adhere to the Information Security policies and guidelines. Ensure that all Information security policies and guidelines are enforced and implemented.  Ensure that all direct reports uphold and adhere to these policies and guidelines. To report all violations and gaps observed and institute corrective actions accordingly.
• Responsible for technology P&L for the sites in Manila and Cebu.
• Liaison for regulatory compliances related to technology and engage support functional leads for PEZA audits.

• Bachelor's/College Degree in Computer Science/IT or Computer/Telecom Engineering with 15 years + of Information Technology experience
• At least 3 years of managing BPO Technology Infrastructure and program management experience in leadership roles with a user base of 4000+ employees working with technology and business stakeholders directly
• Willing to work on night shifts and respond to emergencies 24X7. Core shift US 8:00 am EST to 5:00 pm EST.
• Proven track record of acting as a strategic IT business partner with senior leadership
• Proven track record of Managing EUS Infrastructure, Datacenter infrastructure, Network Infrastructure technology team comprising of vendors and FTE, Contact center technologies and enterprise applications.
• Proven ability to lead and motivate teams in a highly matrix environment
• Demonstrated ability to drive change and work effectively across business boundaries
• Superior decision-making, client relationship, and vendor management skills.
• Superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups.
• Strong understanding of contact center technology trends and providers
• Excellent facilitation/influencing skills at all levels of the organization and demonstrated ability to interact with cross functional/cross cultural teams.
• Experience managing scope and expectations of technology projects including business/technical requirements, budgets, schedules, distributed resources, and dependencies
• Experience in Scaled Agile Framework (SAFe)
• Certified SAFe professional
• Proficient in the use of MS Office product suite, particularly Excel, PowerPoint
• Proven ability to communicate in an effective and timely manner
• Track record of problem solving and ability to thrive in a cross-functional and technology facing environment

• Strong business acumen including a broad understanding of financial services business processes and practices.
• Good decision making and problem-solving skills.
• Self-started and quick learner.
• Strong attention to detail.
• Demonstrated effectiveness in driving change.
• Demonstrated competency with linking business strategy with IT technology initiatives.
• Strong customer focus and ability to manage customer expectations.

Grade/Level: 12

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for
IT for VP
who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Details:

Role
:
IT for VP

Skills
: This role oversees enterprise-wide IT initiatives across corporate and property levels, ensuring that technology drives business value, enhances guest experience, and safeguards operations.

Shift schedule:
Regular. Flexibility is expected.

Experience:
20+ years into IT years of experience

Location: Alabang, Muntinlupa City, NCR

Setup –
100% work on site.

• The Vice President for IT provides strategic leadership in aligning technology with the organization's overall business strategy.
• This role oversees enterprise-wide IT initiatives across corporate and property levels, ensuring that technology drives business value, enhances guest experience, and safeguards operations.
• The VP champions innovation, digital transformation, enterprise systems management, and emerging technologies, while ensuring IT governance, compliance, and operational excellence.

Benefits package include:

• Medical, Insurance, and Health Plan benefits:

if you are interested and align, please share the application

CONSULTANT DETAILS –

Preeti Gupta | Talent Acquisition Senior Specialist

Reg No : R

Avensys Consulting Pte Ltd

EA Licence 12C5759

JOB_POSTING

Job Description
Job Description Summary:
The Vice President - IT is a senior level employee who will be responsible for the support of the business center personnel and technologies that support the infrastructure and productivity 6000+ SYF employees located in the Philippines working from our sites in Manila and Cebu or home in the region.

Essential Responsibilities

• Work with Business Leader, Operating Leaders for Manila and Cebu and SYF technology leaders to help achieve business and technology goals and objectives.
• Drive Business IT Goals and Objectives for sites in Manila and Cebu by working closely with the site leader and operating leaders.
• Partner and Collaborate with the Enterprise Technology Leaders to deploy enterprise solutions and drive seamless collaboration and communication.
• Work on projects/programs for the company.
• Work with business teams and relevant IT teams to shape strategies to meet site specific business needs for the various enterprise operations and support functions that are in alignment with SYF Technology standards and overall technology strategy for the sites at Manila and Cebu.
• Work cross functionally with business teams and relevant information technology team members to shape business requirements and initiate projects/programs to fulfill them.
• Develops peer, cross functional and cross business relationships to maximize best practice sharing and team effectiveness
• Maintain up to date knowledge of technology trends and standards and work as a partner to the business to promote their use.
• Identifies new opportunities to drive system improvements and simplification in support of productivity.
• Ensures process rigor and adherence to program methodology standards agile or waterfall.
• Drive compliance with enterprise standards, policies and procedures
• SLA monitoring and performance tracking for in country vendors.
• Drive root cause analysis on shrinkage and partners with enterprise operations operating leaders and technology leaders to ensure consistently high availability of technology infrastructure for the business at respective sites.
• Drive security standards and compliance.
• Operationalize roundtable feedback across all business centers and integrate into business and IT assessment processes for implementation.
• Own communication of roundtable feedback and updates.
• Uphold and adhere to the Information Security policies and guidelines. Ensure that all Information security policies and guidelines are enforced and implemented. Ensure that all direct reports uphold and adhere to these policies and guidelines. To report all violations and gaps observed and institute corrective actions accordingly.
• Responsible for technology P&L for the sites in Manila and Cebu.
• Liaison for regulatory compliances related to technology and engage support functional leads for PEZA audits.

Mandatory Qualifications/Requirements

• Bachelor's/College Degree in Computer Science/IT or Computer/Telecom Engineering with 15 years + of Information Technology experience
• At least 3 years of managing BPO Technology Infrastructure and program management experience in leadership roles with a user base of 4000+ employees working with technology and business stakeholders directly
• Willing to work on night shifts and respond to emergencies 24X7. Core shift US 8:00 am EST to 5:00 pm EST.
• Proven track record of acting as a strategic IT business partner with senior leadership
• Proven track record of Managing EUS Infrastructure, Datacenter infrastructure, Network Infrastructure technology team comprising of vendors and FTE, Contact center technologies and enterprise applications.
• Proven ability to lead and motivate teams in a highly matrix environment
• Demonstrated ability to drive change and work effectively across business boundaries
• Superior decision-making, client relationship, and vendor management skills.
• Superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups.
• Strong understanding of contact center technology trends and providers
• Excellent facilitation/influencing skills at all levels of the organization and demonstrated ability to interact with cross functional/cross cultural teams.
• Experience managing scope and expectations of technology projects including business/technical requirements, budgets, schedules, distributed resources, and dependencies
• Experience in Scaled Agile Framework (SAFe)
• Certified SAFe professional
• Proficient in the use of MS Office product suite, particularly Excel, PowerPoint
• Proven ability to communicate in an effective and timely manner
• Track record of problem solving and ability to thrive in a cross-functional and technology facing environment
• Not on active CAP (Formal/Final Formal)
• Must be in current role for at least 24 months

Desired Characteristics

• Strong business acumen including a broad understanding of financial services business processes and practices.
• Good decision making and problem-solving skills.
• Self-started and quick learner.
• Strong attention to detail.
• Demonstrated effectiveness in driving change.
• Demonstrated competency with linking business strategy with IT technology initiatives.
• Strong customer focus and ability to manage customer expectations.

Job Family Group
Information Technology

Position: IT Service Desk Analyst

Location: Alabang, Muntinlupa City Philippines

Work from office

Essential Duties and Responsibilities:

• 1+ years of IT experience with Help Desk Support.

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

• Respond to queries/tickets on time either in person or over the phone or via tickets.

• Write training manuals.

• Maintain the daily performance of computer systems.

• Respond to email messages for users seeking help.

• Ask questions to determine the nature of the problem.

• Walk the customer through the problem-solving process.

• Install, modify, and repair computer hardware and software.

• Run diagnostic programs to resolve problems.

• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

• Install computer peripherals for users.

• Follow up with customers to ensure issue has been resolved.

• Run reports to determine malfunctions that continue to occur

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Position:
Vice President Information Technology (IT)

Work Schedule:
Core Shift 8:00 AM to 5:00 PM EST (Night Shift PH Time)

Location:
Manila or Cebu (with hybrid and remote engagement)

About the Role:
We are seeking a highly experienced and strategic
Vice President IT
to lead and support technology operations across business centers in Manila and Cebu. This role oversees IT infrastructure, productivity tools, and technology-driven initiatives supporting over 6,000 employees in the Philippines. You will serve as a trusted business partner to site leaders and global technology teams, ensuring seamless IT operations, regulatory compliance, and alignment with enterprise strategies.

Key Responsibilities:

• Partner with site and enterprise technology leaders to achieve business and IT objectives.
• Lead IT strategy for Manila and Cebu sites, ensuring alignment with overall enterprise technology direction.
• Collaborate with business and operations leaders to shape technology solutions that meet site-specific needs.
• Oversee implementation of enterprise solutions, system upgrades, and infrastructure improvements.
• Drive vendor performance, SLA monitoring, and root cause analysis for infrastructure incidents.
• Ensure security compliance and regulatory readiness, including PEZA audits.
• Manage technology P&L for both sites and support cost optimization efforts.
• Foster continuous improvement through automation, simplification, and adoption of new technologies.
• Lead and motivate cross-functional IT teams, ensuring adherence to agile or waterfall methodologies.
• Communicate effectively with stakeholders, providing updates on IT initiatives, feedback integration, and technology performance.

Mandatory Qualifications:

• Bachelor's degree in Computer Science, IT, or Engineering.
• 15+ years of IT experience, with at least 3 years in leadership roles managing BPO technology infrastructure for 4,000+ users.
• Proven track record of managing EUS infrastructure, datacenter/network infrastructure, contact center technologies, and enterprise applications.
• Experience in program management, vendor management, and technology budgeting.
• Strong understanding of contact center technology trends and service providers.
• Experience with Scaled Agile Framework (SAFe) and certified SAFe professional.
• Ability to work night shifts and respond to 24/7 escalations when needed.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Skills:

• Strong business acumen with an understanding of financial services processes.
• Demonstrated ability to drive change and deliver large-scale technology initiatives.
• Superior decision-making, problem-solving, and facilitation skills across cross-cultural teams.
• Hands-on experience linking business strategy to IT solutions for measurable business impact.

Why Join Us:
This is a high-impact leadership role where you will shape the technology strategy for thousands of employees, partner with global stakeholders, and lead initiatives that directly improve business performance and employee productivity. You will have visibility at the senior leadership level and the opportunity to influence enterprise-wide IT decisions.

The Associate Vice President (AVP) of Information Technology is a strategic leadership role responsible for overseeing the planning, development, and execution of IT initiatives that align with the organization's business objectives. The AVP will lead cross-functional teams, manage enterprise systems, ensure cybersecurity compliance, and drive innovation through technology. This role requires a visionary leader with strong technical expertise, business acumen, and the ability to foster collaboration across departments.

• Strategic Leadership
• Technology Operations
• Cybersecurity & Compliance
• Team Management
• Project & Program Management

• Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred).
• 10+ years of progressive experience in IT leadership roles.
• Proven experience in managing large-scale IT operations and digital transformation.
• Strong understanding of enterprise architecture, cloud technologies, cybersecurity, and data governance.
• Excellent leadership, communication, and stakeholder management skills.
• Certifications such as PMP, CISSP, ITIL, or equivalent are a plus.

• Strategic thinker with a hands-on approach.
• Ability to influence and drive change across diverse teams.
• Strong analytical and problem-solving skills.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for IT VP who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Title: VP of Information Technology

Work Mode: 100% onsite

Location:  Alabang, Muntinlupa City, NCR

The Vice President for IT provides strategic leadership in aligning technology with the organization's overall business strategy.

This role oversees enterprise-wide IT initiatives across corporate and property levels, ensuring that technology drives business value, enhances guest experience, and safeguards operations.

The VP champions innovation, digital transformation, enterprise systems management, and emerging technologies, while ensuring IT governance, compliance, and operational excellence.

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to - Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for
IT VP
who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Title: VP of Information Technology

Work Mode: 100% onsite

Location: Alabang, Muntinlupa City, NCR

Position Summary:

This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations.

Scopes and Responsibilities:

Strategic Leadership

• Align IT with business goals and ensure that technology initiatives support overall business strategy
• Lead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analytics
• Be the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology

IT Governance and Compliance

• Develop and set IT polices, data security protocols, and SOPs across hotels and corporate office
• Ensure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSS

Infrastructure and Systems Oversight

• Oversee the selection, deployment, maintenance of hotel systems
• Ensure high availability of internal network and internet access
• Cybersecurity oversight

Vendor and Partner Management

• Evaluate and recommend vendors for hardware, software, and services
• Negotiate and enforce service level agreements with service providers

Financial Planning

• Plan and control the IT budget across the hotels and corporate office
• Implement cost effective technologies

Data and Analytics

• Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligence
• Enable seamless data flow and integration across systems

Leadership and Team Building

• Build and lead IT teams at corporate and property levels
• Responsible for talent development, upskill team on new technologies

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to
-
Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

MARKETING INTERNS

Join a growing and evolving eCommerce company

We are looking for 5 student interns who are Computer Science, Marketing Influencer Focused Majors, Marketing Analytics degree or other similar studies

What You Will Be Responsible For

• Work directly with the Marketing Team
• Perform other duties as assigned

What We'd Like You To Have

• Bachelor's degree in Marketing Majors, Analytics Majors or other similar studies
• Strong research and analytical skills, with attention to detail and data accuracy.
• Familiarity with social media platforms (e.g., Instagram, TikTok, YouTube) and an understanding of influencer trends.

What You'll Gain

• Hands-on experience in influencer marketing and customer data analysis.

• Exposure to marketing strategy development and campaign execution.

• Opportunities to collaborate with a dynamic and creative team.

• A chance to make a direct impact on brand growth and visibility