1,718 IT Support Technician jobs in the Philippines

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Desktop Support Technician working onsite in Pasay City or Quezon City Philippines, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the Philippines says it all

What You'll Do
Looking for an opportunity to grow your career within IT? This position provides technical end-user support to desktop systems, workstation setup and configuration, and routine tasks such as software/hardware upgrades. Resolves reported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. This position requires excellent customer interaction skills both verbally and orally.

You'll report to the Supervisor, Desktop Support.

During a Typical Day, You'll

• Install, configure, maintain, trouble-shoot PC hardware and software and provide user level technical support on applications and off the shelf Microsoft products.
• Follow stepped procedures for a variety of repetitive upgrade situations.
• Perform administrative functions and inventory control as required.
• Monitor trouble tickets system and respond to all trouble reports within established goals.
• Keep the Desktop Support Senior Technician informed of all changes, hardware and software failures, and operational issues.
• Understand and enforce policies and follow all safety rules and regulations.
• Complete assigned work orders by due date within established goals.

What You Bring To The Role

• Graduate of Two-year diploma or Associates degree in Computer Science, Information Technology or Engineering courses.
• Experience in PC hardware and software setup, installation, configuration, troubleshooting, and maintenance, or relevant technical degree from an accredited college, university or technical certification.
• Strong understanding of various Windows operating systems and basic TCP/IP network trouble-shooting skills are required.
• Strong customer focus and positive attitude will be necessary for success.
• Must be able to work well unsupervised and as part of a cohesive team.
• Has the desire to gain knowledge, experience, and certification in the operating systems and technologies currently used.
• Ability to adapt to an ever-changing fast paced environment and work rotating shifts including nights and weekends.
• Good communication, interpersonal and problem-solving skills, customer-friendly attitude and the ability to work in a team environment.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location
PH-National Capital-Pasay City, Metro Manila

Other Locations
PH-National Capital-Quezon City, Metro Manila

We are looking for a Desktop Support Technician to join our team. This is a challenging role that can positively impact many people across the world This role will be immensely satisfying and meaningful to the right candidate and we can't wait to find you

YOU WILL:

• Assist the Helpdesk Support team with Desktop Support tasks such as deployment of endpoints, keyboard, mouse, monitors and telephony equipment
• Assist the business and operational/support staff with helpdesk related items
• Support IT Department tasks when required
• Assist with team/ operational training on various applications.
• Monitor daily operations and enhance processes to maximize technology efficiency.
• Knowledge of telephony hardware and software
• Other duties may be assigned

ABOUT YOU:

• Previous work experience as an IT/Desktop support preferred.
• You have successfully completed at least 2 years in College. Preferably those who completed courses in Information Technology
• You demonstrate teamwork, open communication and the ability to give and receive constructive feedback.
• You demonstrate job knowledge through understanding of the fundamental skills and procedures.
• You are never satisfied and demonstrate a winning attitude striving for success and productivity
• You take initiative to share or apply best practices in order to improve personal performance and customer experience.
• You are fun and energetic and are engaged at all levels

WHY WORK WITH US:

• We offer a competitive salary for your work experience
• Life Insurance and Health Benefits available
• Ongoing training / personal development
• Amazing work culture where you can learn and grow

WHERE ARE WE

We have offices across the Globe – Canada, Philippines, Costa Rica, UK, US, Trinidad & Tobago, and India – please visit our website for additional information

CHECK US OUT FOR YOURSELF

Twitter & Instagram: bgocareers

Facebook: BillGoslingOutsourcingPH

Website –

Apply now and wait for our recruiters to contact you or you may contact us at BILL)

QUALIFICATIONS:

• Graduate of BS Information Technology
• Fresh graduates are welcome to apply but with experience is an advantage
• With knowledge in computer hardware servicing/software /network
• Good in verbal communication and interpersonal skills
• Can drive 2 and 4 wheels
• Willing to start immediately in FCI - Limay, Bataan Sales Office

RESPONSIBILITIES:

• Installation of computer hardware
• Develop and maintain local networks
• Troubleshoot to identify and resolve problems in a timely manner
• Travel to a client's location to assist in IT service installation, repair and general support

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Health insurance
• On-site parking
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

The Support Technician is responsible for handling support requests over the phone from our customers, both internal and external. Other responsibilities include walking customers through troubleshooting steps in order to resolve their problem, assisting customers with achieving their software goals, whether user error or system issue, communicating with managers and other team members to disseminate information on fixes for common issues to expand knowledge base.

RESPONSIBILITIES:

• Provide Excellent Customer service to both external and internal customers
• Maintain ability to work a flexible schedule, including weekends and Holidays
• Interact with store employees and managers over the phone to resolve any reported issues
• Provide support to service technicians and work cooperatively to resolve problems
• Continually expand the type of issues you are able to resolve unassisted
• Respond to calls in a timely manner in accordance with SLA's
• Provide service, support, installation, and training to our customers
• Additional duties and responsibilities as needed

QUALIFICATIONS:

EDUCATION

• Bachelor's Degree (preferred, but not required)

EXPERIENCE

• A minimum of one year of experience in customer service (Required)
• At least one year customer support in a call center environment (Required)
• Familiarity with Networking (Preferred)
• Familiarity with POS systems (Preferred)

LICENSES; CERTIFICATIONS

• A+, Network+, Security+ Certification(s) (Preferred, but not required)

SKILLS & KNOWLEDGE

• Basic computer skills (Required)
• Excellent oral and written communication (Required)
• Ability to think, learn, and solve problems quickly (Required)
• Understand wireless devices and Sonic Wall devices (Preferred)
• Capable of Multi-tasking (required)
• Detail oriented (required)
• Organizational skills (required)
• Able to work independently with limited supervision and as part of a team (required)

Why Join CoDev?

• Medical and Life Insurance package on the 2nd month plus 2 dependents
• Company provided equipment + Monthly utility stipend of Php 1,500
• A regularization increase on the 6th month
• Annual salary increase based on performance
• Tax-Free allowances incorporated in pay
• Salary loans with 0% interest, payable in 2 months
• Opportunity for self-improvements like access to online training sites such as Udemy, Pluralsight, and other resources

Overview:

The Support Technician is responsible for handling support requests over the phone from our customers, both internal and external. Other responsibilities include walking customers through troubleshooting steps in order to resolve their problem, assisting customers with achieving their software goals, whether user error or system issue, communicating with managers and other team members to disseminate information on fixes for common issues to expand knowledge base.

Responsibilities:

• Provide Excellent Customer service to both external and internal customers
• Maintain ability to work a flexible schedule, including weekends and Holidays
• Interact with store employees and managers over the phone to resolve any reported issues
• Provide support to service technicians and work cooperatively to resolve problems
• Continually expand the type of issues you are able to resolve unassisted
• Respond to calls in a timely manner in accordance with SLA's
• Provide service, support, installation, and training to our customers
• Additional duties and responsibilities as needed

Qualifications:

EDUCATION

• Bachelor's Degree (preferred, but not required)

EXPERIENCE

• A minimum of one year of experience in customer service (Required)
• At least one year customer support in a call center environment (Required)
• Familiarity with Networking (Preferred)
• Familiarity with POS systems (Preferred)

LICENSES; CERTIFICATIONS

• A+, Network+, Security+ Certification(s) (Preferred, but not required)

SKILLS & KNOWLEDGE

• Basic computer skills (Required)
• Excellent oral and written communication (Required)
• Ability to think, learn, and solve problems quickly (Required)
• Understand wireless devices and Sonic Wall devices (Preferred)
• Capable of Multi-tasking (required)
• Detail oriented (required)
• Organizational skills (required)
• Able to work independently with limited supervision and as part of a team (required)

• At least Associate graduate

• With or without experience as Technician

• Familiarity with 7 QC Tools is an advantage

• With strong sense of responsibility

• Computer literate

Job Type: Full-time

Language:

• English (Preferred)

Work Location: In person

• At least Associate graduate

• With or without experience as Technician

• Familiarity with 7 QC Tools is an advantage

• With strong sense of responsibility

• Computer literate

Please send your resume directly to or

**MUST live relatively close to Sta. Rosa, Laguna**

We are looking for someone who enjoys helping people and solving IT problems. This role provides remote troubleshooting and phone support for software, hardware, and network issues, while also assisting with deployments and diagnostics. You'll help test applications, support users with their desktop and business systems, and play a part in maintaining stable and reliable server and network environments.

If you're a team player who adapts quickly, takes ownership, and enjoys continuous learning, this role could be a great fit.

• Permanent Work from Home
• Guaranteed Pay Increase upon regularization and yearly increase
• Work-from-Home Equipment Provided
• Full-time position (Tuesday - Saturday, 12:00 am to 9:00 am)
• HMO, Vacation & Sick Leave after 1 year

Job Tasks and Responsibilities:

Technical Support & Troubleshooting

• Serve as the first point of contact for end users, providing timely support for software, hardware, telecom devices, and network access issues.
• Troubleshoot and resolve common problems such as system availability, logins, and password issues, escalating complex cases to Systems Analysts when required.
• Ensure all support requests are properly documented, tracked, and closed to the user's satisfaction.

System Setup, Maintenance & Upgrades

• Assist with the installation, configuration, and relocation of desktop computers, peripherals, and telecom devices.
• Maintain and update operating systems, utilities, and business applications.
• Perform patch management, upgrades, migrations, and general troubleshooting across servers, networks, and business systems.

Coordination & Continuous Improvement

• Coordinate Support Desk coverage and schedules with team members to ensure continuous service.
• Work closely with Systems Analysts to identify recurring issues, enhance support processes, and improve user experience.
• Develop and maintain documentation for IT systems and stay updated on emerging hardware/software technologies, assisting with testing and evaluation.

Qualifications:

• Associate's degree in Computer Science or related field (Bachelor's preferred)
• At least 2 years' experience in IT technical support
• Strong knowledge of Windows Server, Windows desktop OS, networking, Citrix/Terminal Server environments, and local/network printing
• CompTIA, Microsoft, VMware, Citrix, or Cisco certifications (required)
• Strong troubleshooting and customer service skills
• Proficient in Microsoft Office Suite and general PC navigation
• Excellent communication skills, detail-oriented, and a team player

The Business Service Group (BSG) plays a vital role in providing essential back-office support to our sister companies situated in the picturesque landscapes of Hawaii , USA. We are not a BPO, we are a closely-knit family of enterprises, encompassing an accounting firm, insurance, photography services, property management, logistics, IT support, and Restaurant Supply, all operating under a unified ownership umbrella. We also support family-affiliated companies based in California in the Personal Care Products industry.

We are seeking a new team member to join our sister company, Pacxa, a leading technology provider and systems integrator based in Hawaii. The company delivers customized IT solutions that help nearly 400 businesses, government agencies, and nonprofits across the state maximize opportunities and drive innovation.

Why Join Us?

We have a great team, we hire smart and talented people and we reward people who work hard, learn quickly, apply their knowledge, and produce professional, accurate work.

• Provide System Support to Gaming Slot Systems, Management Systems and Operation Supports by monitoring, performing system maintenance on the accounting and troubleshooting enhancement tools available

• Manage and resolve irregular system events

• To respond to customer inquiries and provide feedback on system issues

• Provide support to end users in their daily operations

• Identify and resolve operational problems and carry out the necessary repairs and adjustment to minimize downtime and prevent future problems

• Install, configure and setup LAN/WAN/VPN network access for the services access

• Capable of preparing simple documentation

• Adhere Technician Standard Operating Procedure

• Technical knowledge is at intermediate level, however, it is expected to progress through the job experiences

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance
• Life insurance

Ability to commute/relocate:

• Bulacan: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Information technology: 1 year (Preferred)

Language:

• english (Preferred)

Work Location: In person