1,290 IT Services jobs in the Philippines

• Supervise the technical team, including scheduling, task delegation, and deployment.
• Act as the technical liaison between operations and service teams to ensure seamless communication.
• Perform 
  asset servicing and repairs
   for both office-based and field-deployed equipment.
• Provide 
  technical support
   to mall operations and other service locations.
• Create clear and accurate 
  technical documentation and reports
  .
• Coordinate with 
  Regional Technical Service Engineers
   to align service standards and execution.
• Support 
  supplier coordination
   for timely delivery and service-related collaboration.

Qualifications:

• Graduate of a technical-related course, preferably in 
  Computer Technology
  , 
  Information Technology
  , 
  Instrumentation Technology
  , or 
  Computer and Electronics Engineering
  .
• Minimum of 
  5 years of relevant experience
   in a technical, engineering, or IT-related field.
• Strong understanding of 
  IoT systems
   and 
  power control technologies
  .
• Proficient in 
  conventional and wave soldering techniques
  .
• Skilled in 
  troubleshooting
   and diagnosing computer and electronic hardware issues.
• Basic knowledge of 
  electrical systems
   and safety practices.
• Proficient in 
  Microsoft Office
   and 
  Google Workspace
   tools.
• Highly 
  organized
  , 
  detail-oriented
  , and capable of working independently or in a team.
• Strong 
  technical writing
   abilities for documentation and reporting.
• Background in 
  computer network management
   and 
  LED system technologies
   is a plus.
• Demonstrates a 
  customer service-oriented mindset
   with strong communication skills.

DUTIES AND RESPONSIBILITIES:

1. Provide support to product development program, sales and marketing requests, plant- initiated trials for the new product development and cost improvement, use alternative materials, shelf- life studies, and or equipment commissioning.

2. Assist in processing of packaging requirements for new and existing products

3. Ensure availability of all TSD reference samples for new raw materials, packaging materials and finished product.

4. Perform other tasks that Head of Technical Services may require.

JOB SPECIFICATIONS:

Experience:

• 0– 2 years' experience as Quality Analyst from food manufacturing company.

Education:

• College graduate of any Science or Technology course (Chemistry, Biology, Pharmacy, Chem Technology, or Food Technology)

Required Skills, Abilities and Knowledge:

• Knowledge in Microsoft Office Suite (Excell, Powerpoint, Word). Good organizational, analytical and problem solving skills. Knowledge of principles and methods of food science, physics, chemistry or biology; production manufacturing processes, quality control and quality assurance practices.

Job Types: Full-time, Permanent

Pay: From Php18,679.53 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Las Piñas: Reliably commute or planning to relocate before starting work (Required)

The Technical Services Specialist is responsible for assisting ConnectWise partners in diagnosing and resolving product issues or questions. This role works in partnership with cross-functional teams to troubleshoot, resolve, and document issue partner issues.

Essential Duties and Responsibilities:

• Provides support to the Technical Support teams, with a high attention to detail
• Researches, analyzes, and documents findings
• May influence others within the Technical Services team through the explanation of facts, policies, and practices
• Communicates to partners or customers regarding their reported issue via email, phone, chat, and remote sessions
• Identifies and escalates situations requiring urgent attention to appropriate teams
• Documents partner interactions, troubleshooting, and results in a clear and concise manner and accurately reports status to appropriate team
• Maintains knowledge of technology innovations and trends
• Performs regular queue review to stay up to date on any issues

Knowledge, Skills, and/or Abilities Required:

• Ability to work independently on projects and processes with general supervision
• Practical knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per partner requirements
• Strong customer service skills
• Strong desire to help our partners and peers
• Excellent written and verbal communication skills
• Strong interpersonal skills and willingness to work alongside multiple cross-functional teams
• Organized and strong attention to detail

Educational/Vocational/Previous Experience Recommendations:

• Bachelor's degree in related field or equivalent business experience
• 2+ years of relevant experience
• Preferred: 1+ years of experience working in a technical-service oriented position

Working Conditions:

• Onsite/Hybrid/Remote depending on location
• 0-10% travel may be required

Field Service Leader

Work Location: Manila, Philippines

1. About KAROFI

Karofi, the number 1 brand in the water purifier industry in Vietnam,
is part of Tecomen Group, established in 2006. Specializing in household products such as water purifiers, hot/cold water dispensers, and air purifiers, Tecomen's flagship brand, Karofi, has become Vietnam's top water purifier brand and operates the largest factory of its kind in Southeast Asia.

Karofi exports to over 50 countries,
with a 36,000 m² facility that produces over 2 million water purifiers and 30 million filters annually. Leveraging advanced technologies like AiOTec and Voice Call, Tecomen reaches more than 10,000 sales points nationwide.

Aiming to rank among the top three global leaders in water and air solutions by 2040
, Tecomen plans to expand R&D into air care and kitchen appliances, launch a larger factory by 2025, and grow Karofi's presence in over 20 countries. The company is committed to collaborating with experts to drive innovation and enhance customer experiences.

Website:

2. Job Description

We are seeking a
Field Service Team Leader
to lead and manage our team of service technicians responsible for the installation, repair, and maintenance of our products at customer sites. The role ensures high-quality service delivery, customer satisfaction, and compliance with company standards.

• Supervise and coordinate daily activities of field service technicians, including installation, repair, and preventive maintenance.
• Provide technical guidance and on-the-job training to ensure service quality and safety compliance.
• Plan and allocate service schedules, monitor progress, and ensure timely completion of tasks.
• Handle escalated customer issues, ensuring professional resolution and customer satisfaction.
• Monitor spare parts usage and support inventory control for service operations.
• Prepare and submit regular service reports to management.
• Ensure adherence to after-sales service policies and standard operating procedures.

3. Requirements

• Bachelor's degree or Diploma in Engineering, Electrical/Mechanical Technology, or related field.
• At least
  3–5 years of experience
  in field service or technical service, with at least 1–2 years in a supervisory/lead role.
• Strong knowledge of installation, repair, and maintenance of home appliances or related machinery.
• Good leadership, problem-solving, and communication skills.
• Ability to work under pressure and manage multiple service requests.
• Willingness to travel to customer sites when required.

4. Why Join Karofi

• Join the
#1 Water Purifier Brand in Vietnam
, with a proven track record of successfully
exporting products to over 50 countries worldwide
.

•Competitive and flexible income, including a base salary, commission, and bonus.

• Ensuring employee benefits and compliance with the regulations of the country where the employee works.

• The Group operates systematically with R&D, manufacturing, and technical services

• Work alongside a high-quality global team with a shared aspiration to promote the sustainable development of the Karofi brand.

5. Contact for application:

•
Le Thuy Linh – (Ms. Daisy.)

• Talent Acquisition– Karofi Holding.

• Tel/WA/Zalo/Viber: | E-mail: 

• Web:

We appreciate your interest in this opportunity. Given the high volume of applications, we will only be able to contact shortlisted candidates. We value your understanding and patience in this process. Thank you for your interest and cooperate.

Job Purposes:

The Technical & Engineering Team Lead develops and manages a team within the Technical & Engineering Department in support of Sales and Marketing strategies, and ensures compliance with statutory Health, Safety, Security, and Environment (HSSE) standards covering the installation and operation of Isla LPG including handling, piping, and storage equipment at customer premises and LPG Plants.

To provide technical, engineering, as well as HSSE support to LPG direct customers, distributors, and indirect customers as well as government programs for the LPG industry.

Responsibilities:

• Ensure that all Isla LPG piping, storage, and handling facilities are designed, installed, and operated in compliance with statutory and HSSE standards.
• Keep abreast of new technology and standards on LPG equipment to improve level of safety of LPG facilities, as well as services to customers.
• Participate in government Technical Working Group meetings in developing standards and guidelines for LPG.
• Conduct and provide LPGIA trainings for Technician Certification.
• Assist the Technical and Engineering manager in the planning, preparation, and control of annual CAPEX and OPEX budgets in support of marketing strategies.
• Act as manager of projects and maintenance contracts for assigned Isla LPG piping, storage, and handling facilities.
• Ensure such projects and contracts under are prepared and implemented in compliance with standards and statutory financial control requirements.
• Monitor payments and other contractual obligation and ensure compliance with company payment policies.
• Ensure that the HSSE risks associated with the design, installation, and operation of LPG piping, storage, and handling facilities are managed to as low a reasonably practicable through an effective HSSE management system (MS) for contractors that is link to the company's overall HSSE MS.
• Help prepare and implement HSSE program for the Technical & Engineering Team covering the design, installation, and operation of LPG piping, storage, and handling facilities.
• Lead and coach direct report Technical Service Engineers and manage their competency development.
• Coordinate with the LPG distribution group in ensuring safe and reliable deliveries to LPG installations at customer premises and Filling Plants.
• Provide feedback and assistance to the Sales Team in identifying and developing new LPG applications and technologies to capture emerging demand for long-term growth and profitability.
• Ensure that the maintenance and operation of assigned Isla LPG piping, storage, and handling facilities are consistent with Customer Value Propositions (CVPs) and other business strategies.
• Act as technical adviser to direct report technical service engineers.
• Along with the direct report technical service engineers:
• Design LPG installation and piping systems for commercial and industrial customers.
• Prepare detailed cost estimates of LPG projects and conduct tender for projects in accordance to company regulations.
• Supervise construction of LPG installations and piping system and ensure compliance with statutory and Isla HSSE requirements.
• Ensure projects are implemented cost effectively and within schedule.
• Conduct safety audits on LPG installations and filling plants and initiate corrective action.
• Conduct periodic risk management appraisals for contractors.
• Implement maintenance program for Isla LPG handling, piping, and storage equipment at customer premises.
• Monitor and maintain optimum inventory of LPG tanks and equipment.
• Coordinate with Contracts and Procurement (CP) and suppliers on sourcing of LPG equipment.
• Ensure optimum utilization of LPG assets and resources.
• Respond promptly to emergency calls and customer complaints.
• Organize and conduct safety training for customers and contractors.
• Prepare and implement safety program for own area of responsibility.
• Assess HSSE performance of projects.

Qualifications:

• Licensed Mechanical Engineer
• at least 5 years experience as a Technical Services Engineer
• With proven track record in LPG Technology and Engineering.
• Very good understanding of LPG business
• Strong HSSE background

John Clements Recruitment, Inc. is hiring a Full time Technical Services Engineer role in Makati, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning
• Tuesday: Morning
• Wednesday: Morning
• Thursday: Morning
• Friday: Morning
• More than 4 years of relevant work experience required for this role
• Expected salary: ₱35,000 - ₱50,000 per month

Service Engineer for High Voltage Swithgear for Plant division

Provide Professional and Technical Support to customers and partners (e.g., local service companies such as San Miguel and Japanese clients (ICHIJO, Murata, Yokohama Rubber, and Fuji Electric related industry) on High Voltage Switchgears.

Provide professional and technical support/ training to customers and service partners' technical site analysis to resolve customer issues.

Perform field service duties on high-voltage switchgear.

Perform startup/ commissioning, preventive maintenance, a nd corrective/ unscheduled maintenance on high-voltage switchgear

Coordinate the site work formation and prepare test equipment with communicating partners.

Ensure to take immediate service/troubleshooting to the Customer's site during emergencies or unforeseen issues or situations.

Making accurate site work report/s.

Document control and timely submission of documents.

Participate proactively in team efforts to achieve departmental and company goals.

Collaborate with other team members to share and increase the level of service excellence.

Ensure proper monitoring and documentation of assigned tasks.

Ensure compliance with safety policies, practices, and procedures.

Performs other duties as assigned.

The company's core and main business is its Plant Division.

This time, they are hiring a Service Engineer for the Plant Division, so candidates with experience working with high-voltage switchgear for plant use will be well-suited and can thrive in this role.

Electrical engineer preferred

Possesses strong technical knowledge of high-voltage Switchgear.

Document Control skill is preferred.

Highly motivated, dynamic, self-driven, and a fast learner.

Can work with minimal supervision.

Excellent interpersonal and communication skills.

Background in power distribution, plant-related, or heavy electrical (power systems) industries is highly preferred (Electronics and low-voltage experience are NOT preferred)

Experience with switchgears and transformers

At least 2 years of relevant experience

Having a valid driver's license is preferred

Benefits:

5,000 PHP transportation

Rice allowance 2000 PHP

Life and Accident

HMO (Employee + 2 dependents following hierarchy)

Vacation leave credits of 15 days upon regularization with an additional 1 day per year of service, but up to a maximum of 18 days.

Unused VL is not convertible to cash but can be carried over to the succeeding year for use until the end of June. All unused VL shall be forfeited every July 1st.

Sick leave credits of 15 days upon 1 year of service.

Unused SL is not convertible to cash and is forfeited at the end of the calendar year.

Variable bonus subject to company and individual performance.

Employee must be a regular employee by March 31st to be entitled to a variable bonus.

Business travel and related expenses (e.g., mileage, toll, parking, and entertainment) are reimbursable under applicable Company policies.

Company Trip (Japan last year)

Marriage Leave – 3 days

Work schedule: Monday to Friday 9:00 - 18:00

Interview process: 1. online, 2. F2F

Job Description

The Technical Services Manager leads the Technical Service and Development team, responsible for overseeing the design, implementation, and enhancement of technical service programs, customer support systems, and product development. This role is crucial to ensuring that our motorcycles maintain superior quality, performance, and reliability, and that our customers receive world-class service and technical assistance.

Qualifications:

Education

• Graduate of any 4-year course
• A degree in Mechanical Engineering or Business Management is an advantage (any relevant engineering degree)

Experience **

• 7+ years of experience in motorcycle service, product development, or technical operations.
• At least 3 years in a leadership or managerial role.

Training **

• Any leadership training experience is an advantage

Certifications and Licenses **

• Preferably with Certificates on (Lean Management, Six Sigma)
• For Vocation Course Motorcycle / Small Engine Servicing NC II or Automotive Servicing NC II certificate from TESDA

Others **

• Strong technical knowledge of motorcycle systems, including engines, electrical systems, suspension, and braking.
• Proven experience in managing technical service teams and improving after-sales service processes.
• Deep understanding of motorcycle product development cycles and lifecycle management.
• Ability to analyze data (warranty claims, failure reports, customer feedback) to inform product and service decisions.
• Excellent project management skills, with the ability to manage multiple initiatives simultaneously.
• Familiarity with industry standards, regulations, and quality assurance processes.
• Strong written and verbal communication

How to Apply

For interested applicants, kindly send your resume to:

Skygo Marketing Corporation

Blk 2 Lots 1A & 2 Cebu Light Industrial Park, SEZ Basak, Lapu-Lapu City, Cebu

Or email to:

Job Type: Full-time

Experience:

• motorcycle service: 5 years (Required)
• Leadership: 3 years (Required)

Work Location: In person

The role of the Technical Services Lead is to manage the Technical Services activities and lead the engineers to ensure that all of the team's targets are met. This includes coordination with the Arsenals and Business teams to ensure proper deployment of necessary manpower and support, and completion of projects with accuracy and efficiency. This role includes provision of guidance and expertise to the team on both Project Management and Technical fronts.

Roles & Responsibilities
Lead the following activities and ensure that all arsenals' pre-sales needs are being met, that projects are being implemented on time with the agreed quality and costs, and that all projects and installations are being properly operated and maintained.

Pre-sales Activities

• Customer meetings and site inspection
• Project costing

Implementation Activities

• Contractors engagement
• Project implementation management

Operations and Maintenance Activities

• Operations Monitoring
• Maintenance management

People Management Activities

• Project Management Guidance
• Technical Guidance (electrical, structural)

Minimum Qualifications
Minimum Requirements

• Licensed Civil Engineer or Electrical Engineer
• At least 8-10 years working experience in the related field, preferably with knowledge of the energy/power industry
• Experienced at Project Management
• Experienced at managing 2 or more team members
• Willing to do actual site inspection and works

Key Competencies & Skills

• Excellent Project Management Skills
• Excellent Technical Skills (Structural/Civil Engineering, Electrical Engineering)
• Excellent People Management / Leadership skills
• Excellent Stakeholder Management skills
• Good business acumen
• Good communication skills
• Knowledgeable in MS Office, MS Project, and AutoCad

Job Purposes:

The Technical & Engineering Team Lead develops and manages a team within the Technical & Engineering Department in support of Sales and Marketing strategies, and ensures compliance with statutory Health, Safety, Security, and Environment (HSSE) standards covering the installation and operation of Isla LPG including handling, piping, and storage equipment at customer premises and LPG Plants.

To provide technical, engineering, as well as HSSE support to LPG direct customers, distributors, and indirect customers as well as government programs for the LPG industry.

Responsibilities:

• Ensure that all Isla LPG piping, storage, and handling facilities are designed, installed, and operated in compliance with statutory and HSSE standards.
• Keep abreast of new technology and standards on LPG equipment to improve level of safety of LPG facilities, as well as services to customers.
• Participate in government Technical Working Group meetings in developing standards and guidelines for LPG.
• Conduct and provide LPGIA trainings for Technician Certification.
• Assist the Technical and Engineering manager in the planning, preparation, and control of annual CAPEX and OPEX budgets in support of marketing strategies.
• Act as manager of projects and maintenance contracts for assigned Isla LPG piping, storage, and handling facilities.
• Ensure such projects and contracts under are prepared and implemented in compliance with standards and statutory financial control requirements.
• Monitor payments and other contractual obligation and ensure compliance with company payment policies.
• Ensure that the HSSE risks associated with the design, installation, and operation of LPG piping, storage, and handling facilities are managed to as low a reasonably practicable through an effective HSSE management system (MS) for contractors that is link to the company's overall HSSE MS.
• Help prepare and implement HSSE program for the Technical & Engineering Team covering the design, installation, and operation of LPG piping, storage, and handling facilities.
• Lead and coach direct report Technical Service Engineers and manage their competency development.
• Coordinate with the LPG distribution group in ensuring safe and reliable deliveries to LPG installations at customer premises and Filling Plants.
• Provide feedback and assistance to the Sales Team in identifying and developing new LPG applications and technologies to capture emerging demand for long-term growth and profitability.
• Ensure that the maintenance and operation of assigned Isla LPG piping, storage, and handling facilities are consistent with Customer Value Propositions (CVPs) and other business strategies.
• Act as technical adviser to direct report technical service engineers.
• Along with the direct report technical service engineers:
• Design LPG installation and piping systems for commercial and industrial customers.
• Prepare detailed cost estimates of LPG projects and conduct tender for projects in accordance to company regulations.
• Supervise construction of LPG installations and piping system and ensure compliance with statutory and Isla HSSE requirements.
• Ensure projects are implemented cost effectively and within schedule.
• Conduct safety audits on LPG installations and filling plants and initiate corrective action.
• Conduct periodic risk management appraisals for contractors.
• Implement maintenance program for Isla LPG handling, piping, and storage equipment at customer premises.
• Monitor and maintain optimum inventory of LPG tanks and equipment.
• Coordinate with Contracts and Procurement (CP) and suppliers on sourcing of LPG equipment.
• Ensure optimum utilization of LPG assets and resources.
• Respond promptly to emergency calls and customer complaints.
• Organize and conduct safety training for customers and contractors.
• Prepare and implement safety program for own area of responsibility.
• Assess HSSE performance of projects.

Qualifications:

• Licensed Mechanical Engineer
• at least 5 years experience as a Technical Services Engineer
• With proven track record in LPG Technology and Engineering.
• Very good understanding of LPG business
• Strong HSSE background