616 IT Program jobs in the Philippines
Information Technology Program Manager
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OBJECTIVES OF THIS ROLE
The primary objective of an
IT Program Manager
is to strategically coordinate and oversee a collection of interrelated IT projects (a "program") to achieve a defined, overarching business objective and realize organizational benefits that would not be possible through managing the projects individually; this involves ensuring all projects are aligned with the organization's strategic goals, managing cross-project/subproject dependencies, providing high-level governance, optimizing shared resources, and actively realizing the expected financial or operational value for executive stakeholders
KEY RESPONSIBILITIES
Leadership and Governance:
- Strategic Alignment: Define and champion the overall program vision, scope, and objectives, ensuring they are directly aligned with the organization's overarching IT and business strategy (e.g., a Digital Transformation roadmap, Carve-out Activities).
- Program Governance: Establish the framework, policies, and standards for the entire program, including centralized decision-making processes, review gates, and reporting structures.
- Interdependency Management: Identify, track, and manage complex dependencies and potential conflicts between the various projects within the program to ensure they integrate seamlessly to deliver the final product or capability.
Financial Management:
- Financial Control: Develop, own, and manage the overall program budget across all underlying projects, tracking costs, forecasts, and expenditures to ensure the program remains financially viable.
Stakeholder and Risk Management:
- Executive Stakeholder Management: Serve as the primary point of contact for executive sponsors and senior leadership, providing high-level status reporting, managing expectations, and securing ongoing buy-in and funding.
- Program-Level Risk Management: Proactively identify, analyze, and mitigate risks and issues that threaten the entire program's success, which often involves resolving complex cross-project issues that project managers cannot resolve.
- Interdependency Management: Identify, manage, and resolve conflicts, overlaps, and dependencies between the various projects within the program to ensure coordinated delivery.
- Communication: Oversee a comprehensive communication plan, tailoring messages about program health, decisions, and impacts to various audiences, from project teams to the Executive stakeholders. Manage communications for the full lifecycle, from strategic intent to user readiness and cutover schedules, ensuring executive, project, and operational teams are informed and aligned.
Oversight and Resource Coordination
- Resource Optimization: Manage and optimize the allocation of shared resources (personnel, capital, infrastructure) across all projects in the program to maximize efficiency and prioritize high-value work.
- Oversight of Project Managers: Provide direction, coaching, and mentorship to the individual Project Managers who are responsible for the day-to-day execution of the underlying projects.
- Change Management: Manage organizational change impacts caused by the program, ensuring the business is prepared to adopt the new IT capabilities and realize the benefits.
Readiness and Adoption
- Service Acceptance: Establish and enforce the Service Acceptance Criteria (SAC) for all program deliverables. Must formally accept products/services into the operational environment only when all criteria are met.
- Operational Readiness Assurance: Ensure the receiving operational environment is ready, covering the "4 Ps": People (trained), Processes (updated), Products/Technology (stable/supported), and Partners (vendor contracts/SLAs finalized).
- Knowledge Management/Transfer: Mandate and confirm the capture, verification, and transfer of all critical support knowledge, including configuration management information, support models, and knowledge base articles.
Qualifications and Experience:
- Bachelor's degree in computer science, Information Technology, Business Administration (with Tech focus), Engineering or relevant field; a master's degree such as MBA or a Master's in a technical field is preferred
- A total experience of 10+ years of progressive experience in IT;
- Minimum of 7 years experience in project management managing multiple, large, complex projects simultaneously focused on technology-related projects
- Certification/s related to Project Management is highly valued: PgMP, PMP, MSP, CSM, SAFe, ITIL
- Deep expertise in scaling project management across a portfolio: Agile/Scrum, Waterfall, Hybrid, Lean. Must understand how to apply and tailor these at a program level
- Ability to connect technology programs to overall business strategy (Vision-to-Execution).
- Strong working knowledge of the specific technologies involved (e.g., Cloud, Infrastructure, Cybersecurity, Software Development Lifecycle-SDLC).
- Establishing program governance structures, defining KPIs/metrics, and producing transparent, concise status reports for executive stakeholders.
- Advanced skills in identifying program-level risks (beyond single-project risks), assessing their impact, and implementing comprehensive mitigation strategies.
- Exceptional written and verbal communication
Information Technology
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Key Responsibilities:
- Provide technical support for hardware, software, and network issues.
- Install, configure, and maintain computers, printers, and other devices.
- Monitor system performance and troubleshoot system errors and outages.
- Manage user accounts, permissions, and access rights.
- Maintain inventory of IT equipment and software licenses as well as preventive maintenance.
- Implement and support data backup and recovery procedures.
- Assist with IT projects such as upgrades, migrations, and new deployments.
- Ensure security protocols are followed and assist in cybersecurity initiatives.
- Document technical issues and solutions for knowledge sharing.
Requirements:
- Bachelor's degree in information technology.
- Proven experience in IT support or a similar technical role.
- Strong knowledge of Windows and/or macOS operating systems.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Experience with Microsoft Office 365, Active Directory, and cloud services.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple tasks.
- Experience with cybersecurity tools and protocols.
Job Types: Full-time, Permanent
Benefits:
- Staff meals provided
Work Location: In person
information technology
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Job description
As A Technical Support Helpdesk supplies quality, professional software support that results in a high degree of client satisfaction. This includes assessing, documenting, and resolving basic client issues within an inbound contact center. Responds to routine inquiries of a technical or functional nature. Typically supports platform and product issues. Handles problem resolutions that may require follow-up and/or escalation to a higher level of ability.
Information Technology
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Our Company's mission is to ensure customer growth, quality sales and technical support in the telecommunications industry. We partner with the best service providers in the field and provide industry standard services.
As a partner, Prime Fiber Solutions Inc. is committed to support Converge ICT Solutions Inc. meet the country's growing demand for Fiber Internet Connection.
We will be working on the common goal of serving the unserved and underserved communities in Bukidnon and will ensure that the best internet service will be brought to everyone's home.
Currently, we are in need of a INFORMATION TECHNOLOGY (IT) professional with the following qualifications:
- Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.
- At least 1-2 years experience in the field is an advantage.
- Strong knowledge of networking protocols, telecommunications systems, and IT infrastructure.
- Proficiency in troubleshooting hardware, software, and connectivity issues.
Information Technology
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LeTS Shared Services Inc is looking for IT Inside Sales Reps for a Content Delivery Network CDN) and IT Security Company. The role is for Bilingual, Malay and English Speaking Sales Reps to sell to Malaysia.
We are looking for aggressive and tenacious IT Sales Representatives responsible for identifying and qualifying prospects as well as closing business in a B2B type of sales engagement. This is a completely work from home position, full time for three (3) months to a year.
I PRIMARY DUTIES & RESPONSIBILITIES:
· Finding potential clients through various channels.
· Understanding customer needs and identifying potential sales opportunities through lead qualification.
· Answering potential customers questions and sending information.
· Engaging clients through phone, email, and video calls to gauge their timelines, year ends and budget seasons.
· Following up on timelines and customer requirements.
· Demonstrating products or services effectively.
· Staying informed about competing products
· Upselling products and services
· Negotiating and securing deals to meet or surpass sales goals.
· Keeping precise records of sales activities and client interactions within CRM systems.
II JOB REQUIREMENTS:
Academic Qualification: Bachelor's Degree in Information Technology or Computer Engineering
Work Experience:
· Minimum 2 year experience in an outbound sales center or related position.
· Must have prospected leads in network hardware and software and /or cybersecurity products in an inside sales capacity.
· Basic understanding of the network.
· Basic understanding of Cybersecurity foundational practices.
· Must have used CRM tools like SalesForce, HubSpot, Pipedrive or Zoho.
· Must have been able to close net new IT sales in the past.
· Excellent Phone and cold calling skills.
· Must have Presentation Skills (English).
· Must be willing to work long hours
Please send your resume to
Information Technology
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Company Description
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Role Description
This is a full-time on-site role for an Information Technology professional at Dynamic Outsource Solutions, Inc. The role will involve tasks such as network administration, troubleshooting, network security, and providing customer service. The position is located in General Trias.
Qualifications
- Network Administration and Troubleshooting skills
- Information Technology and Network Security skills
- Customer Service skills
- Excellent problem-solving abilities
- Strong communication skills
- Relevant certifications (e.g., CompTIA, Cisco) are a plus
- Bachelor's degree in Computer Science, Information Technology, or related field
information technology
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Information Technology
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- Graduate of Bachelor of Science in Information Technology, Computer Science or any related courses
- Preferably with three (3) years relevant experience in IT. Additional experience in Total Quality Management (TQM) is an advantage
- Preferably with training on Information Technology or Computer Science
- Proficient in MS Office Applications
- Skillful in Information Technology
- Proficient in programming language
- Adept with current IT network infrastructure
- With knowledge in Accounting Software
- Good verbal and written communication skills
- Accurate, dependable and dedicated to completing tasks on time
- Trainable and committed to self-improvement
Job Types: Full-time, Permanent
Pay: Php22, Php25,000.00 per month
Work Location: In person
Information Technology
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We're looking for Interns to join our IT & Security Group that supports all business operations of the company. You will be trained on supporting these different business units and more importantly, learn and grow on the cool technologies that we are using in our technical stack, from IT to Cloud technologies.
About The Job
As an IT intern/associate, you must work with the IT team to address incidents and requests fulfillment in production and test environments. There will be a Team Leader and Senior Engineers who will provide guidance, motivation, and support throughout your internship.
Therefore, As An IT Intern/associate, You Are Expected To
- Resolve technical issues related to devices, connectivity, and applications/tools.
- Maintain company assets, such as laptops, computers, and peripherals
- Maintain and upgrade existing hardware devices
- Setup and configure laptops and network devices and perform network cabling task
- Attend/take courses for technical and mindset growth and excel on the all assessments given
About You
- Fresh Graduate of any IT or Engineering related courses (BS IT, CS, Computer Engineering, ECE)
- Excellent communication skills.
- Proficient in writing technical documentations.
- A knack for learning new technologies and innovations.
- Experience in any of the following would be advantageous:
- PC Troubleshooting
- Operating Systems - Linux and MacOS
- Networking Basics like Cisco, UBNT, or PFSense
- Programming in any of these languages - Shell, Python, HCL
- Networking, and cloud technologies such as AWS, GCP, and Azure
- Open to working with the IT Team in implementing service improvement, service migration, automation, and research works.
- Willing to work on-site 5 days a week and on a shifting schedule.
Apply for the job
Do you want to join our team as our new Information Technology & Security Associate? Then we'd love to hear about you
Information Technology
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Duties and Responsibilities:
Provide technical assistance to the Chairman with regard to computer systems, hardware, software, mobile devices, and communication platforms.
Ensure proper setup, operation, and maintenance of I.T. equipment required by the Chairman for daily functions, meetings, and official engagements.
Manage, secure, and maintain digital files, reports, presentations, and other electronic documents of the Chairman.
Coordinate with the I.T. Department for troubleshooting, updates, installations, and preventive maintenance of systems and equipment.
Assist in the preparation and facilitation of presentations, video conferences, and other technology-enabled activities.
Research, recommend, and implement technology solutions that may enhance the productivity and efficiency of the Chairman.
Maintain strict confidentiality and ensure the security of all information and data entrusted to or accessed by the Chairman.
Qualifications and Competencies:
- Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or any related field.
- At least 2–3 years of experience in providing I.T. support, preferably in an executive-level or corporate environment.
- Proficiency in computer hardware/software troubleshooting, networking, system security, and office productivity tools.
- Strong communication, problem-solving, and organizational skills; ability to work under pressure and maintain confidentiality at all times.
- High level of professionalism, trustworthiness, and flexibility to attend to urgent technical needs of the Chairman, including after-office hours if necessary.
Job Type: Full-time
Pay: Php20, Php25,000.00 per month
Benefits:
- Free parking
- On-site parking
Work Location: In person