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We are seeking a Technical Support Professional – AMS responsible for the assessment, planning, implementation, and ongoing support of Application Management Services (AMS). The role includes evaluating the current application environment, developing tailored AMS solutions, and ensuring continuous optimization and management of business-critical applications.

• Assessment of the organization's application environment, including analysis of current applications, technology infrastructure, and alignment with business goals.
• Planning and implementation of AMS solutions based on the assessment, including deployment of technologies, system integrations, and custom process development.
• Ongoing management and optimization of supported applications to ensure operational efficiency and alignment with organizational needs.

• Application support experience

• Experience in assessment of application environments
• Planning and implementation of AMS solutions
• Application optimization and lifecycle management

We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems.

The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts efficiently.

Key Responsibilities:

• Handle inbound and outbound calls to assist customers with technical issues and product inquiries.
• Conduct live product demonstrations to showcase features and functionality.
• Provide tech support and troubleshooting assistance with a focus on excellent customer service.
• Utilize CRM systems to manage customer interactions and maintain accurate records.
• Manage multiple client engagements, offering tailored solutions and support.
• Maintain clear and concise documentation of interactions and resolutions.
• Work collaboratively with internal teams to escalate complex issues when necessary.

Qualifications:

• Proven experience in technical support, customer service, or a related field.
• Strong ability to conduct product demonstrations and explain technical concepts in an accessible way.
• Prior experience in a startup or fast-paced environment is highly preferred.
• Excellent verbal communication skills and phone etiquette.
• Ability to multitask and prioritize effectively across multiple client accounts.
• Experience with CRM systems and support ticketing tools.
• Self-motivated, proactive, and adaptable in a remote work setting.

Position Details:

• Shared resource: Supporting up to 4 clients.
• Remote role: Requires a 100mbps (download & upload speed) internet connection and a professional work setup.

If you're a proactive, tech-savvy professional with a passion for customer support and the ability to handle multiple accounts, we'd love to hear from you

SPECIFIC RESPONSIBILITIES

Sales penetration and area saturation in Batangas City to cover these areas

Achieve sales productivity: Customer visits, New and reactivated customers, increase product lines, product demonstrations and training, introduction of new products, and conduct customer business reviews.

Provide product demonstrations, promotions, and presentations to the clients.

Uses all marketing tools to their full potential & proper usage.

Deal with customers' complaints.

Ensure to achievement plan by increasing productivity, orders per day, product lines, new and reactivated customers, introduction of new products, collection, and remittances

Attend company activities, programs, events, and meetings in the head office

Engage in all actual and online product trainings and learnings.

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Field Sales: 1 year (Preferred)

Language:

• Batangueno (Preferred)

Location:

• Batangas City (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: Remote

Build your career with us

We are looking for hardworking and passionate Marketing Professionals who can be part of our team.

Career Growth Opportunities

Fun & Exciting Culture

Above-industry Compensation

Fresh Graduates are welcome to apply

Job Type: Full-time

Pay: From Php50,000.00 per month

Benefits:

• Company car
• Company events
• Employee discount
• Flexible schedule
• Flextime
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee
• Transportation service provided

Work Location: In person

Summary: In this role, you'll work within Quote to Cash Team, where we provide sales support to our clients. Enabling IBM and IBMers to win by providing valuable end-to-end sales support and cash collection, innovating and simplifying how we do work to deliver with speed and quality, and constantly improving our skills to adapt to the needs of the future.

Duties and Responsibilities:

• Will perform transactional tasks depending on the requirement of the accounts
• Will analyze and understand contractual obligations and billing requirements for accounts supported
• Required to manage multiple contracts/billings and to prioritize workload based on complexity, urgency, and business impact
• Liaises with different Q2C and aligned functions (i.e. Techline, Finance, Project Mgrs, Delivery) to complete deliverables
• Update/create process documents and training materials
• Perform deep dive analysis for every escalation and completes action plans
• Ensures that all transactions handled are in compliance of Brand and the account's business controls and audit guidelines which includes maintenance of order and deal artefacts as well as correspondences
• Support CAS and audit requirements as needed
• Serve as back up resource for other fulfillment activities as required.
• Create Root Cause Analysis (RCA) for any service delivery upset or misses
• Identify work process improvements and issue prevention activities.
• Perform other tasks as required
• Ability to manage and meet multiple deadlines on various concurrent projects with minimal management oversight
• Ability to develop creative solutions to new problems
• Ability to develop effective relationships with stakeholders at all levels, including those in remote locations and out of country

Requirements:

• Strong Microsoft Office skills
• Has SQL knowledge and can create queries
• Quick learner and can work with minimal supervison
• Can navigate tools and follow instructions carefully
• Excellent in Client Relationship Management
• Highly organized and excellent in time management
• Must be able speaking Korean fluently
• Must be amenable to work in a hybrid set-up

Job Summary

• Male or female, with pleasing personality
• Graduate of any 4-year course
• Previous experience in an automotive industry is an advantage
• Good communication skills
• Must be customer-service oriented
• Adaptable, Flexible and willing to do field work
• Open-minded, creative, energetic, results driven and has good work ethic
• Fresh graduates are also encouraged to apply
• Driving skills (with valid driver's license) is an advantage.

Job Type: Full-time

Pay: Php13,867.50 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Life insurance
• Paid training
• Promotion to permanent employee

Work Location: In person

URGENT HIRING DIRECT HIRE

We are is looking for 15 Professional Cleaner Personnel. Above Minimum Salary Package plus Incentives and Bonuses

Job Qualifications:

• Male or Female
• At least High School Graduate
• With at least 1 year housekeeping/Janitorial experience, or anything related to housekeeping.
• Longer experience in Housekeeping may be considered in Team Lead Position
• NC2 or MICAH holder is an advantage
• Trustworthy, Reliable and Dedicated
• Can start ASAP

For interested applicants, pls DM us your Bio Data or Resume. Thanks

Job Types: Full-time, Part-time

Pay: Php650.00 per day

Benefits:

• Company Christmas gift
• Opportunities for promotion
• Promotion to permanent employee
• Transportation service provided

Education:

• Senior High School (Preferred)

Experience:

• Housekeeper: 1 year (Preferred)

Work Location: In person

JOB QUALIFICATION

• Candidate must possess at least a Bachelor's/ College Degree in any field
• Preferably with less than 1-year experience specialized in Sales.
• Fresh graduates are welcome to apply.
• Proficient in communication skills, both oral and written.
• Has the ability and desire to sell.
• Must be willing to work in Bonifacio Global City, Taguig.

Job Type: Full-time

Pay: Php10, Php18,070.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Paid training

Language:

• English (Preferred)

Work Location: In person