2,762 IT Operator jobs in the Philippines
Help Desk Operator
Posted today
Job Viewed
Job Description
Help Desk Operator - Cebu
Job ID
Posted
23-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cebu City - Cebu - Philippines
About the Role:
As a CBRE Help Desk Associate, you will be responsible for delivering exceptional customer service while recording detailed and accurate information from a high volume of inbound and outbound calls and emails. .
This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. .
What You'll Do:
- Act as a primary contact for customers and staff. Troubleshoot and resolve problems of complexity.
- Maintain accurate records of interactions with customers and recurring problems.
- Ensure an efficient service by identifying needs, process improvements, opportunities, and weaknesses within the department and team.
- Promote, develop, and maintain strong relationships between departments and with customers.
- Coach and mentor helpdesk team members.
- Identify training needs to ensure the staff is educated to achieve business needs.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What You'll Need:
- High School Diploma or GED with 3-4 years of job-related experience.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Advanced organizational skills with an inquisitive mindset.
- Ability to evaluate and communicate unusual and complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
Help Desk Operator
Posted today
Job Viewed
Job Description
Job ID
Posted
03-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Cagayan de Oro - Misamis Oriental - Philippines
Job Summary
The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.
Essential Duties And Responsibilities
Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.
Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction.
Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.
Contacts customer for additional information and communicating the steps in the work order process.
Runs, reviews, and distributes various customer service reports as necessary.
May generate and dispatch service request work orders for completion by vendors.
May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures.
Provides informal assistance such as technical guidance and/or training to co-workers.
Other duties may be assigned.
Supervisory Responsibilities
None
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And EXPERIENCE
High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.
CERTIFICATES and/or LICENSES
None
Communication Skills
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
FINANCIAL KNOWLEDGE
Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS And ABILITIES
Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
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Help Desk Operator
Posted today
Job Viewed
Job Description
JOB SUMMARY
The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.
Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction.
Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.
Contacts customer for additional information and communicating the steps in the work order process.
Runs, reviews, and distributes various customer service reports as necessary.
May generate and dispatch service request work orders for completion by vendors.
May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures.
Provides informal assistance such as technical guidance and/or training to co-workers.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
FINANCIAL KNOWLEDGE
Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Help Desk Operator
Posted today
Job Viewed
Job Description
Help Desk Operator
Job ID
Posted
03-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Cagayan de Oro - Misamis Oriental - Philippines
JOB SUMMARY
The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides customer service by answering incoming service requests, via phone, chat, email & online requests from all business units on facility-related issues.
Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.
Responds to customer inquires and concerns. Follows up with customers to ensure customer satisfaction.
Updates Computer Maintenance Management System (CMMS), customer service database, and spreadsheets as needed with updated service information.
Contacts customer for additional information and communicating the steps in the work order process.
Runs, reviews, and distributes various customer service reports as necessary.
May generate and dispatch service request work orders for completion by vendors.
May assist with the training of new hires and temporary employees on CMMS (Computer Maintenance Management System), customer service database, email, Live Chat and Call Center procedures.
Provides informal assistance such as technical guidance and/or training to co-workers.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.
CERTIFICATES and/or LICENSES
None
COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
FINANCIAL KNOWLEDGE
Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Help Desk Operator
Posted 4 days ago
Job Viewed
Job Description
A Help Desk Operator will provide fast and effective support to GPO personnel. A Help Desk
Operator will be required to respond to queries over the phone, assess and diagnose computer
hardware and software problems, and implement effective solutions. The Help Desk Operator
will also be required to perform basic computer maintenance.
A Help Desk Operator should have advanced knowledge of computer software and hardware
systems, excellent diagnostic skills, and high-level communication skills. A skilled Help Desk
Operator provides fast and effective support over the phone and in person.
Help Desk Operator Responsibilities:
Responding to GPO support queries.
Providing support over the phone, or via remote access.
iagnosing issues with computer software.
unning software diagnostic tools.
alking to GPO personnel through basic problem-solving processes.
ollowing up with GPO personnel.
ompleting support tickets.
Help Desk Operator - Cebu
Posted 12 days ago
Job Viewed
Job Description
Job ID
Posted
23-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cebu City - Cebu - Philippines
**About the Role:**
As a CBRE Help Desk Associate, you will be responsible for delivering exceptional customer service while recording detailed and accurate information from a high volume of inbound and outbound calls and emails. .
This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. .
**What You'll Do:**
+ Act as a primary contact for customers and staff. Troubleshoot and resolve problems of complexity.
+ Maintain accurate records of interactions with customers and recurring problems.
+ Ensure an efficient service by identifying needs, process improvements, opportunities, and weaknesses within the department and team.
+ Promote, develop, and maintain strong relationships between departments and with customers.
+ Coach and mentor helpdesk team members.
+ Identify training needs to ensure the staff is educated to achieve business needs.
+ Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
+ Impact own team and other teams whose work activities are closely related.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
+ High School Diploma or GED with 3-4 years of job-related experience.
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
+ Advanced organizational skills with an inquisitive mindset.
+ Ability to evaluate and communicate unusual and complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Operator
Posted today
Job Viewed
Job Description
About the role
As a Machine Operator at SHOWCASE DISPLAY CONCEPTS, INC.', you will play a vital role in the manufacturing and production process. This full-time position is based in Ma-a Davao City and involves operating various machines and equipment to assemble and produce high-quality display products and solutions.
What you'll be doing
- Operate a range of machines and equipment to fabricate, assemble and finish display products and solutions
- Ensure consistent quality and efficiency in the manufacturing process by closely monitoring machine performance and product output
- Perform routine maintenance and minor repairs on machines to keep them running smoothly
- Work collaboratively with the production team to meet daily and weekly targets
- Adhere to all health, safety and environmental policies and procedures
- Provide feedback and suggestions to improve manufacturing processes and productivity
What we're looking for
- Previous experience as a Machine Operator or in a similar manufacturing role
- Strong mechanical aptitude and ability to operate a variety of machines and equipment
- Attention to detail and commitment to producing high-quality work
- Good problem-solving and troubleshooting skills
- Ability to work well in a team environment and follow instructions
- Familiarity with health and safety protocols in a manufacturing setting
What we offer
At SHOWCASE DISPLAY CONCEPTS, INC.', we are committed to providing our employees with a supportive and enriching work environment.
About us
SHOWCASE DISPLAY CONCEPTS, INC.' is a leading manufacturer of high-quality display solutions for a wide range of industries. With over 10 years of experience, we are known for our innovative products, exceptional customer service and commitment to sustainable manufacturing practices. Our talented team of professionals is dedicated to delivering excellence in everything we do.
Apply now to join our dynamic team as a Machine Operator and be part of our continued success.
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Operator
Posted today
Job Viewed
Job Description
Operations:
- Daily check sunction pressure, oil level, thawing time and ice thickness.
- Maintain weekly drain freezing tank, cleaning the entire machine.
- Check ammonia leak, cleaning water filter.
- Montly drain of path separator clenaing tube maker, cooling tower and sprinkles.
- Lubricate comp. motor bearing and check all motor pump.
- Every six (6) months chemical cleaning condenser and check belt condition.
- Monitor the harvest of machine.
- Input to the monitoring sheet and operator logbook.
Other Task:
- Make sure that all bagger will do their job
- Assist the dealer and retail.
- Monitor and maintain the cleanliness at the plant.
Job Type: Full-time
Benefits:
- Health insurance
- Life insurance
Work Location: In person
Operator
Posted 4 days ago
Job Viewed
Job Description
Safely and efficiently operate various types of machinery, including roll forming machines, coating rollers, and rewinders, to produce colored roofing sheets according to specifications.
Product Quality:
Continuously monitor machine operations and finished products to ensure they meet quality standards, performing tests and inspections to detect flaws or inconsistencies.
Machine Maintenance & Adjustments:
Perform routine maintenance, cleaning, and minor adjustments to machinery to maintain optimal performance and productivity.
Material Handling:
Supply the machines with raw materials and parts, ensuring a steady workflow, and manage the handling of scrap material.
Problem-Solving:
Troubleshoot and resolve any issues or malfunctions that occur during the production process, coordinating repairs when necessary.
Record Keeping:
Create and maintain accurate logs and activity reports, including tracking approved and defective units, as well as material usage.
Safety & Compliance:
Strictly adhere to all health, safety, and workplace regulations, including the proper use of personal protective equipment (PPE).
Teamwork & Communication:
Collaborate effectively with other team members and supervisors to ensure smooth workflow and high productivity levels.
Help Desk
Posted today
Job Viewed
Job Description
We Are Hiring: Customer Care Support
Qualifications:
- Willing to work on a graveyard shift
- Fixed weekend off
- With or without experience
- Bachelor's degree holder (any course)
- Willing to be assigned at BGC, Taguig
Job Type: Full-time
Pay: Php695.00 per day
Benefits:
- Life insurance
Work Location: In person