2,942 IT Helpdesk IT Service Desk Start Asap jobs in the Philippines

We are mass hiring for Call Center Agents - Finance Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Qualifications:

• With good communication skills
• At least conversant in the English language
• Computer Literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training

Work Location: In person

LSEG is the world's leading source of intelligent information for businesses and professionals. We deliver information quickly and efficiently, so professionals have knowledge to act. By joining the LSEG Quantitative Product Specialist team, you will be enabling the discovery of new financial relationships and strategies.

The Quant Product Specialist team at LSEG thoroughly understand our clients' quantitative requirements from data to workflow needs. We determine, articulate, construct, and demonstrate the best solution set for our customers We are platform and content authorities who apply deep technical skills to build sophisticated data calculations and workflows tailored to our customer's requirements. We use our interpersonal skills to convey the benefits, insights, functionality and usability of our solutions. Our product knowledge and analytical skills help us meaningfully contribute to growing our proposition internally through partnership with internal groups to fix issues and develop and test new features.

Job Description
:

• Provide direct specialized customer service support to analysts, researchers, and quants at the world's largest and most prominent investment firms, banks and hedge funds
• Assist clients in understanding, extracting and correct usage of LSEG and third party data from a centralized relational database (SSMS, Oracle and Snowflake) for their back-testing models
• Quality check, research, code scripts, and answer client inquiries on content and database functionality, and work with internal and external parties including vendors, content specialists, developers and product managers through to resolution
• Build and foster relationships with existing clients through training, client meetings, implementation support, case management and timely assistance in their financial research project and model development needs
• Improve the customer experience by advocating for and testing new product features and promoting increased product usage into the client's workflow
• Meet with Sales and prospective customers, gather product and integration requirements, demonstrate various aspects of the platform, and assist in the onboarding of new business

Requirements
:

• Bachelor of Arts/Bachelor of Science from a top university in Engineering/Computer Science, Finance, or Mathematics
• Knowledge of, and experience with, analytical tools and databases
• Demonstrate knowledge of databases and Microsoft SQL, Oracle, or Snowflake coding experience.
• Experience with equity market and data content with good understanding of general financial markets
• Experience in quantitative analytics / equity research / equity or credit risk or financial modeling
• Familiarity with statistics and working knowledge with the econometrical packages like SPSS / Minitab / Stata / SAS / Matlab / R
• Ability to collaborate and communicate with technical and non-technical personnel via phone, face-to-face, and in writing
• Ability to give effective presentations and provide ad hoc answers
• Curious mentality with excellent problem solving skills

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership
,
Excellence
and
Change
underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Easy and Fast One-day Hiring Process Earn up to 31k monthly plus more benefits We are looking for a Travel Representative in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply Now

Responsibilities:

• Answer inquiries from clients about travel products and services via phone calls.
• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
• Provide advice and recommendations on travel destinations and activities
• Handle customer complaints and resolve issues related to travel bookings
• Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

• High school diploma or equivalent required
• No prior travel experience necessary—we provide comprehensive training
• Strong communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with travel booking systems and tools is a plus but not required.
• Ability to adapt to changing customer needs and work well independently or as part of a team.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php31,700.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Qualifications:

• With good communication skills
• At least conversant in the English language
• Computer Literate
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply now and receive a quick response within a day

Job Types: Full-time, Permanent

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training
• Pay raise

Work Location: In person

Role Summary

Own day-to-day customer care, inbox management, and community concierge duties across our free and paid groups. You'll proactively learn the brand, anticipate needs, answer member questions, guide users to the right content, and provide light tech support during live webinars. After onboarding, you should run with minimal handholding.

Key Responsibilities

Inbox & Customer Care

● Handle login/access issues, billing/basic account questions, and pre-purchase inquiries ("watched webinar—should I buy?").

● Maintain/update saved replies and FAQs; escalate only when needed.

Community Concierge

● Moderate the free Facebook group and paid member groups.

● Proactively greet new members, triage questions, and direct to relevant lessons/resources.

● Run light retention outreach (e.g., voice notes to inactive members) and flag churn risks.

Live Session Support

● Attend Zoom webinars/workshops; manage chat Q&A, links, and basic tech support.

Membership Ops

● Post announcements, pin updates, organize resources, and ensure content is easy to find.

● Track common issues/feature requests; propose improvements to processes or content.

Process & Reporting

● Maintain macros/response libraries, update SOPs, and provide weekly support metrics. Tools (nice to have; can learn fast)

● New Zenler (courses/memberships) or similar (Kajabi, Teachable, Thinkific)

● Email: Kit (ESP) or comparable

● Community: Facebook Groups

● Comms/Live: Zoom, Google Workspace

Must-Haves

● Excellent written & spoken English; clear, friendly tone (voice notes comfortable).

● High empathy + service mindset; calm under pressure during live events.

● Strong tech savvy and problem-solving; learns new platforms quickly.

● Proven experience supporting digital memberships/courses.

● Proactive, self-directed, organized; low handholding after onboarding.

Nice-to-Haves

● Experience in pet/dog training communities.

● Retention and churn-prevention workflows.

● Light reporting/CS ops (e.g., tagging, reason codes, weekly insights).

Success Metrics (first 90 days)

● First-response time & resolution time within targets.

● ≥90% customer satisfaction on support interactions.

● Reduced repetitive tickets via improved macros/FAQ.

● Positive community sentiment; questions routed to correct content quickly.

● Reliable coverage during live sessions with smooth chat/Q&A.

We are looking for a dedicated Call Center Agents - Travel Account as prior in our Metro Manila sites

Easy and Fast One-day Hiring Process Earn up to 26k monthly plus more benefits This is for urgent hiring, don't miss this opportunity and if you have these skills, this might be your sign to apply here at Sapient and BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Responsibilities:

• Answer incoming customer calls and inquiries from clients about travel products and services.
• Resolve customer complaints and escalate issues as needed.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.

Qualifications:

• At least a High school graduate
• No prior travel experience necessary—we provide comprehensive training
• Good communication and interpersonal skills
• At least conversant in the English language with confidence
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

What we Offer:

• Fix weekends off
• Pioneer, Non-voice, and Easy Accounts Available
• Day Shift, Night Shift, and Shifting Schedules

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php23, Php26,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Schedule (7 PM- 4 AM)| Fulltime | Iloilo (Onsite Setup)

About the Role

We are looking for a Customer Support & Operations Associate to join our growing Iloilo team. This role is non-sales and non-commission, focused on providing excellent support to our international partners/clients.

You will help manage partners requests, coordinate with contractors, update data, and ensure smooth operations. The work requires accuracy, adaptability, and strong communication skills.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

• Assist

clients

by interpreting and validating their service requests.
- Coordinate with contractors and partners to address client needs.
- Maintain and update client/service data accurately in internal systems.
- Monitor open jobs and follow up to ensure timely completion.
- Communicate clearly and professionally with clients and team members.
- Contribute to process improvements and suggest solutions to recurring issues.

What were looking for

• At least 1–2 years of experience in customer service, operations support, or data coordination preferred.
• Fresh graduates with excellent communication and organizational skills are welcome to apply.
• Strong written and spoken English, with the ability to interact confidently with international clients.
• Detail-oriented, accurate, and able to work in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel); familiarity with CRM or ticketing tools is an advantage.
• Willing to work
  full onsite, night shift

(Iloilo office).

Onsite (Iloilo Office): Bldg. 2, 2nd Floor of Nelly Garden, Jaro, Iloilo City

About Swim it Right:

Swim it Right is a leading swim school based in Singapore dedicated to providing high-quality swimming lessons. We are expanding our team and seeking motivated and customer-focused individual to join our team as a Customer Support Representative. This is a fully remote position, and we are specifically looking for candidates based in the Philippines to support our operations in Singapore.

Job Title: Customer Support

Reports To: Operations Supervisor

Employment Type: Full-Time

About the Role

We're looking for a dedicated and customer-focused individual to join our team As Customer Support, you'll be the first point of contact for parents and students—helping with inquiries, managing enrollments, coordinating class arrangements, and ensuring smooth communication between parents, coaches, and our operations team.

If you enjoy working in a fast-paced environment, have great communication skills, and love providing excellent service, we'd love to meet you

Key Responsibilities

• Respond to new customer inquiries and assist with enrollments.
• Manage class schedules, rescheduling, and replacement class bookings.
• Handle customer communication via WhatsApp, email, and phone calls.
• Send class reminders, follow-ups, and announcements to parents.
• Coordinate with coaches and parents on class changes or special requests.
• Keep accurate records in the Udio system.
• Ensure replacement classes are arranged and confirmed within 2–3 days.
• Support billing processes: confirm payments and respond to billing inquiries.
• Record unresolved issues in for proper tracking.

Qualifications

• Strong communication and interpersonal skills.
• Organized, reliable, and detail-oriented.
• Ability to multitask and thrive under pressure.
• Customer-focused with a problem-solving mindset.
• Familiarity with WhatsApp, email, and platforms like Udio or is an advantage.
• Prior experience in customer service, education, or admin support is preferred.

What We're Looking For

• Professional yet approachable attitude.
• A team player who collaborates well with others.
• Flexible and adaptable as processes evolve.
• Basic proficiency in Chinese is a plus.

Job Type: Full-time

Pay: Php26, Php29,000.00 per month

Benefits:

• Paid training
• Pay raise
• Work from home

Experience:

• Scheduling: 2 years (Required)
• Customer service: 3 years (Required)

Language:

• Chinese (Preferred)

Work Location: In person