270 IT Departments jobs in the Philippines
Technical Support
Posted 27 days ago
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Job Description
TECHNICAL SUPPORT br>
Salary: up to 80,000
Location: Mandaluyong
Set up: Hybrid (2 days a week onsite)
Schedule: 8AM - 5PM (M-F)
QUALIFICATIONS:
A minimum of 3-5 years’ proficiency and actual experience in Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups < r>Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Bachelor Graduate
Technical Support
Posted today
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Job Description
**Work Location**:ACC Tower, Cebu City, Cebu
**Work Set-up**:Work-from-Office (On-site)
**Work Shift**:Day, Mid, or Night Shift
**Qualifications**:
- Willing to rotate (24/7 or 24/5 coverage), through shift work.
- LAN Knowledge
- Help Desk Experience (is a plus)
- Verbal and Written Communication (6 out of 10)
- Operating Systems (Unix-like, Microsoft, MAC etc.)
- Phone Skills (VOIP)
- Customer Service
- Quality Focus
- PC Proficiency
- System Administration (is a plus)
- UNIX System Administration (is a plus)
Job Responsibilities
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps
- Improves client references by writing and maintaining documentation
- Participates in the development of client training programs by identifying learning issues; recommending instructional language
- Accommodates client disabilities by recommending devices and techniques
- Improves system performance by identifying problems; recommending changes
- Updates job knowledge by participating in educational opportunities; maintaining personal networks
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Updating self-help documents so customers/employees can try to fix problems themselves
- Testing and fixing faulty equipment
- Deployment, management, relocation and support of PCs, peripherals, and mobile devices
Pay: Php17,000.00 - Php18,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you work on a shifting, 24/5, or 24/7 schedule?
**Experience**:
- Technical Support: 1 year (preferred)
- LAN: 1 year (preferred)
- VoIP: 1 year (preferred)
- System Admin: 1 year (preferred)
- UNIX: 1 year (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Technical Support
Posted today
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Job Description
Perform Preventive Maintenance tasks such as schedule formatting of PC and laptop, re-cabling and fixing of network cable in front office and admin.
Updating of inhouse movie ,commercial and music in all branches.
Identify computer problems and advising on the solution.
Analyzing call logs so you can spot common trends and underlying problems Onsite support if the problem requires hands on troubleshooting.
Testing and fixing faulty equipment Deployment and installation of IT related unit and devices.
Checking and programming of in-house energy conservation device. CCTV Support Remote through phone and online support if necessary.
An ability to assess each customer/employee's IT knowledge levels Good analytical and problem solving skills Good accurate records keeping.
Basic knowledge in SQL.
Reports to immediate superior all works directly assigned by the locale before undertaking the assigned tasks.
Conduct branch visits per schedule and as advised by the immediate superior.
Coordinate to the immediate superior his daily whereabouts every morning and reports significant event before end of shift Prepare Job Order Report from the previous assigned tasks Daily whereabouts are coordinated to immediate superior.
Abides by rules and regulations as stipulated in the code of conduct.
Perform other related functions that may be assigned by the immediate superior from time to time.
Other assignments are accomplished as per understanding and acceptance.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cubao Quezon City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Technical Support: 1 year (preferred)
**Language**:
- English (preferred)
Technical Support
Posted today
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Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Pasay City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (required)
Technical Support
Posted today
Job Viewed
Job Description
**WORK ON-SITE**
Site: BGC Taguig Philippines
No Assessment. Only Initial and Final Interview.
PERKS:
- HMO up to 400,000 Medical HMO Insurance effective on Day 1
- 10,000 worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000 including 3 dependents)
SALARY:
**Up to 31,000**
MINIMUM QUALIFICATIONS:
- College Graduate of any course with at least 1 year BPO experience
- College Undergraduate with at least 2years BPO experience
urgenthiring #hiring #callcenter #hiringph #csrjobs #technicalsupport
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Company Christmas gift
- Discounted lunch
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment.
Application Question(s):
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service in BPO: 1 year (preferred)
Technical Support
Posted today
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Job Description
**JOB DESCRIPTION**:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
**JOB RESPONSIBILITIES**:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
**JOB REQUIREMENTS**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
**Skills**:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
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Technical Support
Posted today
Job Viewed
Job Description
Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a timely and accurate fashion, and provide end-user assistance where required.
Provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to 2nd level or 3rd level in accordance to Service Desk processes.
Manage service request, software installation, new computer setups, upgrades, etc.
Performs general preventive maintenance tasks on PC, laptops, printers and any other authorized peripheral equipment.
**Qualifications**:
- Must be graduate of Bachelor's Degree or Vocational in any IT Related Course
- **Must be willing to work in Ormoc City**:
- Flexible in working schedule
- Open for Project Based Employment good for 1 year RENEWABLE Contract
- Must have at least 1yr experience as Desktop Support (hands on)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ormoc City, Leyte: Reliably commute or planning to relocate before starting work (required)
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IT Technical Support
Posted today
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Job Description
br>Troubleshoot and resolve IT-related problems via phone, email, or in-person.
Install and configure computer systems and software applications.
Maintain and update IT documentation and inventory.
Assist in training users on new technologies and software.
IT Technical Support
Posted 1 day ago
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Job Description
br>- At least 1 year of experience in Hardware and Software troubleshooting
- Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting
- Knowledge of IOS and Android OS
Requirements:
- College graduates or Fresh graduates are welcome to apply
- Willing to be trained
Location:
Near UNIQLO SM CITY La Union
IT Technical Support
Posted 1 day ago
Job Viewed
Job Description
br>- At least 1 year of experience in Hardware and Software troubleshooting
- Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting
- Knowledge of IOS and Android OS
Requirements:
- College graduates or Fresh graduates are welcome to apply
- Willing to be trained
Location:
Near UNIQLO SM CITY Pampanga