189 IT Analysis jobs in the Philippines

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

The Role

At AMS, talent is our world. Our Insights & Intelligence (I&I) team are experts in data-powered talent services and solutions. Our purpose is simple, to understand our clients' needs and use this understanding, combined knowledge, and expertise to find, process, and analyse complex datasets to inform talent acquisition teams. We value user experience and ensure we're supporting people in making hiring decisions with intelligence they can trust.

The Specialist, Data Analysis will be responsible for delivering comprehensive data insights to help client account teams make informed decisions.

This role is responsible for supporting or independently delivering less complex analysis of internal and external data sets with the goals of enhancing operational performance and predicting trends.

The Specialist, Data Analysis will also deliver ad-hoc reports and projects.

By providing essential analytical and operational support, this role enables delivery of comprehensive insights that help internal teams make informed decisions

Things you will do:

SERVICE INNOVATION / EVOLUTION

• Contributes to and/or delivers aspects of continuous improvement and innovation
• projects.
• Provides suggestions about opportunities for data analysis.

OPERATIONS

• Internal and external data analysis - performs descriptive, diagnostic and predictive data analysis to understand past performance, current trends, and future possibilities using internal client operational data, AMS aggregate data, and external market data.
• Trend interpretation and analysis - interprets trends and compiles and forecasts using client operational data to make predictions about activity levels or volumes and hiring conditions.

CLIENT / STAKEHOLDERS

• Agrees requirements with stakeholders and provides regular status updates.
• Communicates clearly and in a timely way with stakeholders.

You'll need to demonstrate:

• Experience in performing simple to moderately complex data analysis, including
• descriptive, diagnostic and predictive analytics
• Proven track record of delivering data insights that have directly improved operational performance or contributed to informed decision-making in a business or consulting environment.
• Intermediate experience with data visualization tools (e.g., Power BI, Tableau) and
• proficiency in Excel (ability to troubleshoot DAX formulas; can create and transform
• datasets using the Power Query).
• Strong business acumen and ability to present data-driven narratives that align with
• business objectives.
• Collaborative mindset with excellent communication and ability to translate research findings into impactful insights for diverse audiences.

Why AMS?

At AMS, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

*Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.

Hit the
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About The Team
Shopee Video is a short-form video feature for users to watch videos and create videos for entertainment consumption and driving sales. The Shopee Video Project team is a cross-department and cross-functional project team, with core members coming from the Marketing and BD departments.

The Shopee Video Marketing Team Is Responsible For

• Planning and executing all user-facing Video initiatives, including but not limited to communications, marketing BAU and campaign programs.
• Performance tracking, data analysis, incentive design, and budgeting
• Collaborate with the Regional and Local Products teams to ensure key features are in place to drive the Video project objectives.

Job Description

• Support the Video team with daily data requests, including but not limited to: extract raw data from internal databases, check and clean data to ensure accuracy and completeness, generate meaningful and actionable insights from data, and present data in executive-ready tables and slides.
• Contribute to brainstorming sessions to formulate hypotheses to help build strong data narratives and compelling reports
• Contribute proactively to optimize current processes, tools and reports to drive efficiency and scale

Requirements

• Bachelor's degree in Business Administration, Economics, Finance, Computer Science, Information Technology, or related quantitative field
• With a minimum of one (1) year of relevant work experience in data analysis
• With advanced Microsoft Excel and SQL skills (Python is a plus)
• Detail-oriented and has proven project management skills.
• Self-starter and a team player who enjoys a fast-paced environment.
• Excellent verbal and written communication skills in English.
• Ability to work under pressure.

Position:
Director - Data Analysis

Location:
Alabang, Muntinlupa City

Schedule:
Night Shift

Work Set-up:
Hybrid

Employment Type:
Full Time and Direct Hire

About the Role:

As the Director for Data Analysis, you are responsible for validating enterprise-wide analytical tools to ensure quality, manage risks, and support effective business decision-making.
Python programming skills to support testing, automation, and prototyping of analytical solutions.

• Develop and refine a framework for validating analytical tools across the organization.
• Plan, manage, and execute validation projects independently.
• Assess the methodologies, risks, and applications of analytical tools used across business processes.
• Provide clear communication of findings through validation reports, presentations, and stakeholder discussions.
• Collaborate with colleagues and leverage training to design innovative business solutions using coding and analytics.
• Mentor and coach junior staff for analytical problem-solving.

Job Qualification

• Bachelor's degree in Finance, Economics, Statistics, Computer Science, Mathematics, Engineering, or a related field (Master's degree preferred).
• Strong Python programming skills for automation, testing, and prototyping
• Solid understanding of analytical tools, quantitative models, and risk assessment frameworks.
• Excellent communication skills with experience preparing reports, presentations, and technical documentation for both technical and non-technical audiences.
• Strong problem-solving and critical thinking abilities, with a track record of driving process improvements and implementing best practices.

Alabang , Philippines, Muntinlupa City, National Capital Region (Manila)

Pr. Analyst, Data Analysis

*Summary: *

• As a Pr. Data Analyst, this role will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. This role offers a unique opportunity to apply data-driven solutions in a fast-paced, risk-focused environment. The role will develop dynamic reporting, advanced analytics, and automation to provide real-time risk management and drive efficiency. This role will have the opportunity to lead multiple projects, drive strategic initiatives, and leverage cutting-edge technologies and innovative data practices to strengthen risk management strategies:

*General Responsibilities *
:***

• Innovation

• Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms

• Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers

• Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives

• Business Intelligence

• Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization

• Drive analysis that provides meaningful insights on business strategies

• Data Management

• Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions

• Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance
• Build and execute tools to monitor and report on data quality

*Basic Qualifications: *

• Educational Background: Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field)

• Professional Experience:

• At least 5 years of experience performing data analytics

• At least 3 years of experience working with at least one scripting language
• At least 3 years of experience utilizing a business intelligence visualization tool

• At least 3 years of experience in querying, analyzing and working with data languages and platforms

• Skills Required:

• Scripting experience in (Python, R, Spark, and SQL)

• Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data)
• Experience utilizing and developing within AWS services
• Willing to work in a night shift schedule
• Willing to work in a hybrid schedule
• Willing to work in Alabang

*Preferred Qualifications: *

• Master's Degree in a Science, Technology, Engineering, Mathematics discipline
• At least 4 years of experience coding in Python, R, Spark, or SQL
• At least 4 years of experience working within process management and improvement methodologies – Agile, Lean, Six Sigma, etc.
• At least 2 years of experience leading multiple projects
• At least 2 years of experience utilizing and developing within AWS services
• At least 2 years of experience delivering Data Governance and Data Quality Management concepts and practices within the financial services industry

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

DEADLINE FOR APPLICATIONS

28 September :59-GMT+08:00 Philippine Standard Time (Manila)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world's largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website:

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

The Vulnerability Analysis and Mapping (VAM) Officer will play a key role in supporting WFP Philippines' evidence-based programming under its evolving Country Strategic Plan (CSP 2024–

In alignment with national development priorities and the UN Sustainable Development Cooperation Framework, the VAM Officer will lead and coordinate research, assessments, and monitoring and evaluation activities to track progress and measure the impact of WFP's interventions.

Working under the direct supervision of the Deputy Country Director, the VAM Officer will oversee the Research, Assessment & Monitoring (RAM) team, which includes functions such as VAM, Monitoring & Evaluation (M&E), Community Feedback Mechanism (CFM), and corporate reporting systems (COMET, SCOPE). The role requires strong technical expertise in food security, nutrition, resilience, climate change, and emergency response, utilizing both traditional and innovative approaches.

This position is critical to strengthening WFP's capacity to generate high-quality evidence, inform strategic decision-making, support operational planning, and contribute to national and global SDG targets—particularly SDG 2 (Zero Hunger) and SDG 17 (Partnerships).

The Vulnerability Analysis and Mapping (VAM) Officer, serving as Head of Research, Assessment, and Monitoring (RAM), will report directly to the Deputy Country Director, with overall guidance from the Representative and Country Director, and will collaborate closely with other functional unit heads.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES: (not all-inclusive, within delegated authority):

Within the assigned unit and delegated authority, the VAM Officer (Head of RAM) will be accountable and responsible for the following duties:

Food Security and Nutrition Research

• Provide economic intelligence to the management and for various programmes and projects.
• Provide leadership to WFP's research, assessment and monitoring direction in the Pacific, including setting strategic and technical requirements in further developing a food security monitoring system in support of data-driven decision-making with a focus on country capacity strengthening.
• Lead a team of national staff to develop, update, and oversee analysis and operational plans to ensure knowledge products meet requirements with a focus on localization of key technical capacities and institutions.
• Work together with existing and new regional and global partners to integrate hazard and/or climate analysis into vulnerability analysis and mapping, ensuring plans focus on risk-informed approaches to inform the national and local governments' decision- making and WFP Country Office advocacy, policy and programmes.
• Provide technical advice and support to WFP and its partners on matters pertaining to food security and nutrition strategies, policies, programmes, and facilitate the timely and productive use of related outputs in a manner that complies with WFP standards and processes and considers gender and inclusion.
• Lead/manage the development of a research agenda for the Country Office in collaboration with proramme units.
• Contribute to the development of systems and tools for the monitoring and assessment of food assistance needs in line with innovative methodologies and best practice.
• Manage and/or conduct food security, nutrition, markets and resilience analysis and prepare timely reports on food assessment needs in line with wider WFP policies, processes and guidance to enable effective decision-making on the development of country strategy, policies and programmes.
• Keep up to date with and advise on food assistance developments and issues and the potential impact upon WFP activities to enable timely and appropriate programme evolution and intervention.
• Contribute to the development of programme activities, providing technical analysis, interpretation and recommendations to facilitate the capacity strengthening of national governments, systems and institutions to meet food security needs in a way that is inclusive and promotes gender equality.
• Provide support to relevant partners that are focusing on food security and nutrition to enable sharing of experience, lessons learned and best practice.
• Act in an assigned emergency response capacity as required to meet emergency food assistance needs.

Monitoring and evaluation of Programme activities

• Lead the development and manage implementation of M&E and Community Feedback Mechanism Strategies for the Country Office in line with corporate requirements and relevant to the country context;
• Ensure that the Country Office has updated M&E documents in response to changes/needs in the programme, including project log frames, M&E budgets, relevant SOPs, M&E plan matrices and reporting flow charts.
• Advise and support Head of Programme (HoP) and Activity/Thematic focal points on evidence-baseddecision-makingforprogrammedesignandimplementation, notably through linking monitoring, review and evaluations findings to the TOC and make them accessible, developing innovative, user-friendly and informative products;
• Lead/manage the development and implementation of data collection arrangement including adequate human resources in field offices and potential outsourcing of third-party monitoring partner;
• Ensure that process and post distribution monitoring reports for Typhoon Odette response and CO activities are regularly shared with HoP and activity managers.
• In coordination with HoP, RBB and HQ focal points, support in building M&E processes for measuring capacity strengthening of government in the areas of social cohesion, nutrition, climate change, emergency preparedness and response, social protection, and resilience building and establish a tracking system to follow the progress and document on capacity building for the government;
• Support relevant staff in streamlining gender and protection related indicators and gender analysis within each of the activity's M&E framework, processes and tools.
• Support supply chain and programme teams during emergency preparedness, emergency needs assessments and operational planning

Reviews, evaluations and planning

• In coordination with HoP, manage the CO's evaluation portfolio, providing oversight and ensuring high profession standards in line with WFP Evaluation Policy and Decentralized Evaluation Quality Assurance System (DEQAS);
• Support WFP Management in addressing recommendations from monitoring, reviews and evaluations to ensure that follow-up actions are taken as required;

• Contribute to and support centralized evaluations, joint UNDSCF evaluations and donor-led evaluations in country;

• Lead the process of conducting any external or internal evaluation from inception to completion. This includes identifying an entity for an independent evaluation, facilitating secondary data review and primary data collection based on the scope of evaluation and methodologies agreed, disseminating the findings and facilitating their use in in future CO decision-making.

• Contribute to/support the preparation of the Annual Country Reports in coordination with programme and IM teams.
• Contribute to donor and adhoc reporting and proposals through data analysis and visualization of findings
• In coordination with CD and DCD, lead the technical process for designing the new CSP.

External Cooperation and coordination

• Represent WFP and ensure WFP input into UNSDCF processes;
• Represent WFP at national/inter-agency meetings, including the SEPF M&E technical working group (i.e., UNM&E Group),to contribute to technical discussions, exchange knowledge and best practices, identify opportunities for potential collaboration and for strengthening national M&E capacity and develop strategic partnerships.

Capacity building

• Regularly assess internal and Government partner VAM-related and M&E capacities and ensure adequate training is provided to build capacity by designing client- oriented training programs for different audiences.
• Build capacity of CO, partners and national government to conduct analysis on food security, nutrition, markets, resilience, gender, and related topics to effectively inform policies and programmes.

Team/staff management

• Provide strategic leadership, supervision, coaching and guidance to VAM & M&E focal points and individual team members;
• Develop annual workplan and budget for VAM and M&E, and follow through the implementation
• Manage the recruitment and supervise external evaluation consultants hired for the implementation of surveys, assessments and reviews
• Manage staff performance providing regular feedback and through the PACE process

QUALIFICATIONS AND EXPERIENCE:

Education: Advanced University degree in Economics, Statistics, International Affairs, Sociology, Development Studies or any other relevant field.

Experience: A minimum of three (3) years of relevant professional experience with a Master's degree, or five (5) years with a Bachelor's degree, preferably in the field of international development or humanitarian work. They must have demonstrated experience in leading and managing monitoring and evaluation activities, either within a project setting or in a country office context. Additionally, familiarity with IT solutions and digital tools for data collection, analysis, and reporting is essential.

Knowledge and Skills:

• Trained in evaluation management; specific training in Corporate EvalPro will be considered an advantage;
• Working knowledge of the evidence value chain approach and application across diverse portfolio
• Practical knowledge on how monitoring data is collected, compiled, analyzed and presented for management decisions, programme adjustment and donor reporting;
• Has led surveys, assessments and monitoring surveys in countries, including the design, data collection and analysis;
• Experience in managing remote surveys, including preparation of data collection tools, managing third party monitoring partner, and data quality control;
• Knowledge of diverse humanitarian assistance and developmentpractices;
• Analysis of bothqualitative and quantitative data and effective visual presentation of results;
• Knowledge of facilitation techniques, preparation of training materials, delivery of trainingand capacity development of partners and external stakeholders.
• Knowledge and experience on GIS and remote sensing preferred but not essential

Language: Excellent spoken and written communication skills in English is required. Fluency in the local language of the region.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at

in case you face any challenges with submitting your application
- Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Responsible for identifying opportunities to optimize cost efficiency and enhance product value without compromising quality.

Job responsibilities include:

• Identify opportunities for cost reduction, quality improvement, and increased value in construction
• Collaborate with engineering team to gather insights on existing products and processes
• Develop innovative solutions and design modifications to enhance product functionality, reduce costs, and improve manufacturability
• Create detailed reports, documentation, and presentations to communicate findings, recommendations, and cost-saving opportunities to stakeholders
• Interact with contractors and suppliers as required

Qualifications include:

• Bachelor's degree in Civil Engineering, or a related field
• Minimum of 5 years' experience in QS and Value Engineering Services
• Has experience in both office and site
• Excellent communication and interpersonal skills
• Strong Problem-solving skills
• Proficient in MS Office
• Knowledgeable in estimating, and drafting software (e.g. Plantswift, AutoCard, Sketch-up, etc.)

Qualifications:

• Bachelor's in Civil/Structural Engineering
• PRC license preferred
• Experience with STAAD, SAP2000, or similar software.
• Willing to be assigned anywhere.

Responsibilities:

• Conduct roof/ground structure analysis
• Ensure compliance with PH building standards
• Prepare structural calculations & drawings
• Assess load-bearing capacity for rooftop PV
• Support retrofitting/strengthening design

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Work Location: In person

Position: Business Analysis Manager

Work Setup: Onsite (IT Park, Cebu)

Schedule: PH Night Shift

What You'll Be Doing

We're looking for a Business Analysis Manager with a passion for uncovering the why behind the what —someone who thrives on identifying root causes and translating complex data into actionable strategies that drive business outcomes.

In this role, you will:

• Lead business analysis initiatives to create data-driven roadmaps and strategic insights that support customer experience, revenue growth, and operational excellence.
• Develop and manage executive dashboards, KPI frameworks, and performance reports to provide clear visibility into business performance.
• Act as a key representative in cross-functional meetings, ensuring business needs are aligned with evolving KPIs, reporting standards, and new tools or technologies.
• Oversee and support complex data analysis requests across multiple departments, serving as a subject matter expert in data interpretation and insight generation.
• Leverage advanced analytics, storytelling, and visualization skills to communicate findings effectively to executives and stakeholders.

Key Responsibilities

1. Resource & Project Management

• Oversee the allocation and utilization of resources to meet project objectives.
• Ensure projects are executed on schedule while maintaining optimal productivity and quality standards.

2. Advanced Analytics & Insights

• Apply text analytics and NLP modeling (using tools such as Verint, Qualtrics, or Medallia) to analyze customer interactions, identify trends, and derive actionable insights.
• Perform predictive modeling and forecasting to support decision-making related to sales, retention, and operational efficiency.
• Manage and interpret large datasets, conducting trend analysis and root cause investigations to support business performance improvements.

3. Data Management & KPI Development

• Own the development and monitoring of performance metrics across sales, service, and retention functions.
• Drive ROI analysis, GTC performance, and conversion funnel optimization for digital channels.
• Enable accountability and performance improvement through AI-driven call flow optimization, coaching tools, and automation programs.

4. Cross-Functional Collaboration

• Partner with Finance, Operations, Marketing, and Global Services teams to deliver integrated forecasting models and business performance reports.
• Support strategic planning by delivering insightful analysis and scenario modeling for executive decision-making.

5. Strategic & Executive Communication

• Deliver executive-level presentations with a strong narrative-building capability, synthesizing diverse data into compelling and actionable insights.
• Use data visualization and storytelling techniques to communicate complex analyses clearly to leadership teams.

What We're Looking For

• Bachelor's degree in Business, Analytics, Economics, or related field (or equivalent experience).
• 10+ years of experience in business analysis, operations, or service-related roles within large-scale, diverse organizations.
• Proven expertise in data analytics and text analytics tools (NLP, Verint, Qualtrics, Medallia).
• Advanced skills in Excel (VLOOKUP, HLOOKUP, Macros) and data visualization (Tableau, Power BI, QlikView, or Looker).
• Strong background in predictive modeling, process improvement, and KPI development.
• Excellent communication and storytelling skills with the ability to influence executive stakeholders.
• Demonstrated success in leading cross-functional projects and implementing process improvements.