17 Investment Admin jobs in the Philippines

Investment Support Associate

Makati City, National Capital Region ₱1200000 - ₱2400000 Y Bank of the Philippine Islands (BPI)

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Job Description

The
Investment Support Associate
is primarily responsible for providing support to the daily transactions undertaken by the Fixed Income, Equities, Investment Solutions, and Multi-Asset Portfolio Management Unit among which includes the booking, monitoring and coordination for the trades of AMTC's Investment Funds and various trust and managed accounts. The position is also responsible for facilitating efficient and effective investment of excess cash and funding of cash requirements of turned - over trust accounts and booking of trades/orders.

Core Responsibilities:

  • Assists Multi-Asset Portfolio Management in monitoring withdrawals and allocation of discretionary accounts;
  • Assists the Investment Support Officer in providing portfolio data related reports to traders and portfolio managers;
  • Facilitates booking of trade related activities including, primary market issues, secondary market trades, and money market placements.
  • Consolidates and places orders for Time Deposits (TD) ordered for Funds and various trust account;
  • Process investment/funding instructions for retirement funds, investment management accounts, custodianship accounts
  • Facilitate and Encode daily cash management transactions
  • Facilitate the booking of trade transactions covering deals from corporate bonds, bank issued securities, long term negotiable certificate of deposits and the like;
  • Coordinate with Operations for balancing of positions for settlement with custodians
  • Monitors and summarizes the daily trading limits of traders
  • Provides assistance to different AMTC Units on their queries regarding trade and non-trade transactions specially on the best time/way to settle deals;
  • Handles booking of securities arising from non-trade transactions, i.e. contributions in-kind, transfer of assets, reclassification of assets, and reconciliation;
  • Processes documents and monitors the settlement of trade and non-trade transactions;
  • Conducts parallel checking on documents and details provided for all transactions prior to the final approval of the officer;
  • Provide timely assistance to and applicable monitoring of queries of and/or requests of internal and external clients and counterparty/ies, branches, other AMTC units and other groups of the bank with the end goal (where applicable) that queries or requests are successfully fulfilled.

Qualifications:

  • Graduate of a 4 year Bachelor's/College Degree, preferably related to Economics, Finance, Business, or Math
  • FRESH GRADUATES ARE WELCOME
  • Keen on details, effective communication skills, proficient in both oral and written communication, computer literate, team-based and result-based orientation, people management, organizational, and analytical process-based skills.
  • Willing to be assigned in Makati
This advertiser has chosen not to accept applicants from your region.

FB-RE001 | Real Estate Investment & Acquisition Support (with underwriting exp)

₱1500000 - ₱3000000 Y Pearl

Posted today

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Job Description

Work Arrangement: Monday - Friday, 9 AM - 6 PM EST;

Job Type: Full-time, Independent Contractor.

Salary Range: Competitive; based on experience

Work Schedule: 40 hours per week, Monday–Friday.

Locations: Remote, open to candidates who can work EST hours.

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: Watch here

Why Work with Us?

We're not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Partner Company

Our partner company structures credit for commercial real estate operators. They provide stretch senior, mezzanine, and preferred equity solutions for acquisitions, refinancings, and recapitalizations. Their approach to each transaction is built upon professionalism, transparency, and creativity to address each individual borrowers needs.

Role Overview

We're hiring a Real Estate Investment & Operations Analyst to support our acquisitions team across investment analysis, operations, and marketing. In this hybrid role, you'll underwrite mortgage note and property acquisitions, conduct due diligence, maintain internal trackers, and support lead generation and investor outreach.

This is a high-impact, detail-oriented position suited for someone who thrives at the intersection of numbers, systems, and strategic communication. You'll play a critical role behind the scenes—helping us assess deals, keep operations running smoothly, and drive pipeline momentum through thoughtful marketing and outreach. If you're passionate about real estate investing and love wearing multiple hats, this role is for you.

Key Responsibilities

Investment & Acquisition Support (50%)

  • Perform financial analysis on mortgage note purchases, including ROI, yield, risk assessment, and exit strategy scenarios.
  • Conduct due diligence on commercial and residential real estate assets (e.g., review leases, title reports, tax records, zoning, comps, photos, etc.).
  • Assist in preparing underwriting packages and investment summaries to support acquisition decisions.
  • Utilize tools such as Excel/Google Sheets, CoStar, LoopNet, and public property records for research and analysis.

Operations & Administration (25%)

  • Create and maintain spreadsheets to track leads, investments, cash flow, and performance metrics.
  • Coordinate communications with brokers, sellers, and vendors as needed.
  • Maintain accurate documentation and organized file management for active deals and historical transactions.

Marketing & Sales Support (25%)

  • Prepare marketing materials, including pitch decks, offering memorandums, property flyers, and investor reports.
  • Develop and edit sales content for email campaigns, social media, and online listings.
  • Prospect for new leads via email, LinkedIn, and online platforms; assist in building and maintaining the CRM database.
  • Support outreach efforts to buyers, sellers, and investors through follow-up communication and meeting coordination.
Requirements
Non-Negotiables:
  • 2+ years of experience in real estate (preferably in investment, acquisitions, brokerage, or note buying)
  • Strong understanding of financial modeling and investment analysis using Excel or Google Sheets
  • Familiarity with due diligence practices for both residential and commercial real estate
  • Excellent written and verbal communication skills
  • Proficiency with CRM tools, Google Workspace, and research platforms
  • Highly organized, self-motivated, and detail-oriented
Nice-to-Haves:
  • Experience creating marketing materials using Canva, PowerPoint, or Adobe
  • Background in real estate investing, mortgage notes, or loan servicing
  • Knowledge of real estate finance terms and documentation
  • Ability to work independently with minimal supervision
  • Experience with tools like PropStream, Reonomy, or Real Capital Analytics
  • Strong multitasking skills and ability to manage competing priorities
Benefits
  • Remote Work: Fully remote—work from anywhere

  • Generous PTO: Ample paid time off to rest and recharge

  • Direct Mentorship: Grow through guidance from international industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Work and connect with professionals around the world
  • Work-Life Balance: Flexible hours that support a healthy work-life balance

Our Recruitment Process:

  1. Application
  2. Screening
  3. Skills Assessment
  4. Top-grading interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding
This advertiser has chosen not to accept applicants from your region.

Client Reporting Support Specialist/Investment Writer

Taguig, National Capital Region ₱378000 - ₱468000 Y LanceSoft Inc

Posted today

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Job Description

A Client Reporting Support Specialist focuses on mastering their task portfolio and building the necessary know how to work independently.

Responsibilities:

  • Independently delivers on assigned tasks and duties, fulfilling the defined task portfolio in a timely and error-free manner.
  • Assists on projects and contributes to the coordination and execution of centralized tasks on behalf of the team.
  • Ensures delivery of high quality output within agreed timelines.
  • Tasks include the following:

  • Compose commentary describing newly completed investments, cashflow and activities and valuation movements of investments.

  • Draft text summarizing latest developments of investments programs.

  • Prepare presentation slides containing updates on developments of investments programs.

Qualifications:

  • Bachelor's degree in Finance, Economics, Business Management, Business Administration or equivalent.
  • Preferably with 1-2 years of relevant working experience or a fresh graduate with relevant internships or qualifications.
  • Strong oral and written communication skills.
  • Strong attention to details, organization skills and ability to prioritize multiple tasks.
  • Fluency with MS office application such as Word, Excel, and Powerpoint.

Job Highlights/Details:

  • Location : Seven Neo, BGC Taguig
  • Work Schedule : Monday -Friday work schedule regular day shift

3x Onsite, 2x Work-from-home set up

Job Types: Full-time, Fresh graduate

Pay: Php35, Php39,000.00 per month

Benefits:

  • Company events
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Investment Operations Specialist

Taguig, National Capital Region ₱350000 - ₱450000 Y J-K International Language Center

Posted today

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Job Description

BENEFITS:

  • HMO + dependents
  • Group Life Insurance
  • Free health consultation
  • Leave Entitlements
  • Night shift differential if applicable
  • Retirement fund
  • Share Purchase Plan
  • Reward program & Performance Bonus

Client Profile: One of the top ten best firms to work for is this IT and consultancy firm. 47 years of excellent service and more than 33 delivery centers worldwide.

Position: Investment Operations Specialist

Industry: IT Company

Location: Taguig and/or Ortigas

Work Set up: Work On Site

Salary: Php 35,000 - Php 45,000 Basic (Negotiable depending on experience)

Work Schedule: Night Shift

Requirements:

  • Bachelor's Degree holder
  • At least 2 years of experience working in investment administration, financial services, or back-office operations.
  • Investment Certification is an advantage
  • Willing to work on site
  • Willing to work in Night Shift

Responsibilities:

  • Manage Investment Policy Groups for high-net-worth companies.
  • Establishing Investment Policy Groups, maintaining client data, updating the asset mix that clients are prescribed, managing rebalancing activities in client accounts, implementing unique rebalancing techniques and strategies, and implementing unique dealer service fees

Recruitment process: (Online)

  • Initial Interview
  • Final Interview
  • Job Offer

Look for: Ms. Kendra

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Director, Investment Operations

₱2000000 - ₱2500000 Y Manulife Business Processing Services (MBPS)

Posted today

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Job Description

Job Posting Description

The Investment Operations leader is expected to work closely with the global functional leaders to support both the day-to-day processing and transformation of our function. The Investments business has kicked off a multi-year transformation journey to drive digitization, automation, and increase straight through put processing and leverage our global hub for more end-to-end functions.

We're looking for a leader who demonstrates a strong operational processing background including a strong focus on efficiency and risk mitigation. A collaborative, transparent leader who can create and communicate a vision and engage individuals to work towards objectives. This role requires a highly visible leader who can drive change through relationships, thought leadership and exceptional business knowledge and the ability to get things done.

Position Responsibilities:

  • Manage day-to-day business relationship management and oversight of services with a proven track record of managing global cross functional relationships.
  • Responsible for the escalation and quick resolution of any operational service issues.
  • Ensures that work is integrated across teams and that the work produced meets service level standards and exceeds quality standards.
  • Contributes to the development of overall procedures and policies. Ensures these are executed as intended by subordinate teams through subordinate managers.
  • Develop the capability of the service by leveraging expertise in investment products, operational excellence practices, and the transaction/customer lifecycle.
  • Support and deliver on key transformation strategies of the group, as a priority, which includes strategic reviews on existing processes and submission of business cases for prioritization in the change agenda.
  • Establish a high level of credibility and build professional relationships with our business partners and our customers.
  • To ensure customer-centered outcomes, manage business relationships and act as a business partner for our Business Unit service recipients. Enable feedback channels to the business to align expectations and priorities.
  • Periodically refresh service level standards across the teams to align to business requirements and manage the achievement of KPIs as defined within the Service Level Agreements and Schedule of Services.
  • Manage and mitigate operational risk and ensure that issues are escalated timely and resolution is effective. Validate the accuracy of operational risk heat maps and other risk
  • assessments. Accountable for timely and effective closure of audit points.
  • Timely and effective delivery on KPI and KRI reporting, business dashboards and other metrics as required.
  • Drive the sharing of best practices, fostering collaboration, and innovation across the teams.
  • Execute strategic priorities and evolve the service delivery model toward a scalable and strategic global business shared service.
  • Develop the capability and functional expertise through training/development, coaching/mentoring, strategic talent management, succession-planning, and supporting mobility.
  • Ensure that the MBPS Governance model and Operating Standards are adhered to.
  • Participates in strategic business planning activities and helps translate to business initiatives.
  • People management responsibilities include hiring, compensation strategy, promotion, performance management, and capability development of direct reports and their subordinate teams.

Behaviors

  • Customer focused operator capable of leading change so the customer and strategy are at the forefront when designing a solution.
  • A doer with an entrepreneurial attitude and passion for innovative work that drives results.
  • Collaborative and transparent working style with an open, honest, and direct approach.
  • Flexible, steady under pressure, and willing to switch gears quickly.
  • Strong curiosity and desire to make the complex clear and to always ask "why"
  • Organized, self-directed, efficient, and able to manage complex projects.
  • Strong team player who will contribute to the Global Investment Operations strategy.

Required Qualifications:

  • Relevant undergraduate degree in Business Administration, Finance, Economics, etc.
  • Additional certifications / designations such as Master of Business Administration (MBA), CISI (Chartered Institute of Securities and Investment), CFA (Chartered Financial Analyst), Six Sigma, Agile / SCRUM Master etc. would be an advantage, but not required.
  • 8+ years of relevant experience in Investment Operations and/or Wealth Management.
  • Sound experience of end-to-end Trade and Cash Management process and SWIFT Standards, Onboarding and Static Maintenance, Asset Servicing (Corporate Actions), Reconciliation, Investment Accounting, Client Reporting, Data and Performance.
  • Strong market knowledge including regulatory changes affecting the Investment Operations Industry globally
  • Commitment to client service & problem resolution
  • Sound operations management acumen with a solid understanding of the business environment through practical experience.
  • Strong people management experience (5+ years) to lead, manage and develop professional staff.
  • Experience in working in a broad Matrix organization listening and using influence to make an impact. Proven track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area.

Preferred Qualifications:

  • Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
  • Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership. Excellent English written and verbal communication skills.
  • Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes
  • Excellent analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts.
  • Ability to anticipate issues and think proactively to resolve issues and risk.
  • Outstanding communication and active listening skills, with a strong ability to build and maintain strong relationships across all levels within the organization.
  • Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities.
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Presents complex ideas clearly, with an ability to manage the complexities of executing significant change and influence individuals across business boundaries to achieve objectives.
  • Proficient in MS Office suite including Outlook, Excel, Word, Power Point, and SharePoint.
  • Flexible hours on shift and overtime may be required to meet business deadlines. Must be willing to travel.
  • Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organizations to always be up to date on job knowledge.

When you join our team:


• We'll empower you to learn and grow the career you want.


• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


• As part of our global team, we'll support you in shaping the future you want to see.

This advertiser has chosen not to accept applicants from your region.

Director, Investment Operations

₱2000000 - ₱2500000 Y Manulife Business Processing Services (MBPS)

Posted today

Job Viewed

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Job Description

Job Posting Description

The Investment Operations leader is expected to work closely with the global functional leaders to support both the day-to-day processing and transformation of our function. The Investments business has kicked off a multi-year transformation journey to drive digitization, automation, and increase straight through put processing and leverage our global hub for more end-to-end functions.

We're looking for a leader who demonstrates a strong operational processing background including a strong focus on efficiency and risk mitigation. A collaborative, transparent leader who can create and communicate a vision and engage individuals to work towards objectives. This role requires a highly visible leader who can drive change through relationships, thought leadership and exceptional business knowledge and the ability to get things done.

Position Responsibilities:

  • Manage day-to-day business relationship management and oversight of services with a proven track record of managing global cross functional relationships.
  • Responsible for the escalation and quick resolution of any operational service issues.
  • Ensures that work is integrated across teams and that the work produced meets service level standards and exceeds quality standards.
  • Contributes to the development of overall procedures and policies. Ensures these are executed as intended by subordinate teams through subordinate managers.
  • Develop the capability of the service by leveraging expertise in investment products, operational excellence practices, and the transaction/customer lifecycle.
  • Support and deliver on key transformation strategies of the group, as a priority, which includes strategic reviews on existing processes and submission of business cases for prioritization in the change agenda.
  • Establish a high level of credibility and build professional relationships with our business partners and our customers.
  • To ensure customer-centered outcomes, manage business relationships and act as a business partner for our Business Unit service recipients. Enable feedback channels to the business to align expectations and priorities.
  • Periodically refresh service level standards across the teams to align to business requirements and manage the achievement of KPIs as defined within the Service Level Agreements and Schedule of Services.
  • Manage and mitigate operational risk and ensure that issues are escalated timely and resolution is effective. Validate the accuracy of operational risk heat maps and other risk
  • assessments. Accountable for timely and effective closure of audit points.
  • Timely and effective delivery on KPI and KRI reporting, business dashboards and other metrics as required.
  • Drive the sharing of best practices, fostering collaboration, and innovation across the teams.
  • Execute strategic priorities and evolve the service delivery model toward a scalable and strategic global business shared service.
  • Develop the capability and functional expertise through training/development, coaching/mentoring, strategic talent management, succession-planning, and supporting mobility.
  • Ensure that the MBPS Governance model and Operating Standards are adhered to.
  • Participates in strategic business planning activities and helps translate to business initiatives.
  • People management responsibilities include hiring, compensation strategy, promotion, performance management, and capability development of direct reports and their subordinate teams.

Behaviors

  • Customer focused operator capable of leading change so the customer and strategy are at the forefront when designing a solution.
  • A doer with an entrepreneurial attitude and passion for innovative work that drives results.
  • Collaborative and transparent working style with an open, honest, and direct approach.
  • Flexible, steady under pressure, and willing to switch gears quickly.
  • Strong curiosity and desire to make the complex clear and to always ask "why"
  • Organized, self-directed, efficient, and able to manage complex projects.
  • Strong team player who will contribute to the Global Investment Operations strategy.

Required Qualifications:

  • Relevant undergraduate degree in Business Administration, Finance, Economics, etc.
  • Additional certifications / designations such as Master of Business Administration (MBA), CISI (Chartered Institute of Securities and Investment), CFA (Chartered Financial Analyst), Six Sigma, Agile / SCRUM Master etc. would be an advantage, but not required.
  • 8+ years of relevant experience in Investment Operations and/or Wealth Management.
  • Sound experience of end-to-end Trade and Cash Management process and SWIFT Standards, Onboarding and Static Maintenance, Asset Servicing (Corporate Actions), Reconciliation, Investment Accounting, Client Reporting, Data and Performance.
  • Strong market knowledge including regulatory changes affecting the Investment Operations Industry globally
  • Commitment to client service & problem resolution
  • Sound operations management acumen with a solid understanding of the business environment through practical experience.
  • Strong people management experience (5+ years) to lead, manage and develop professional staff.
  • Experience in working in a broad Matrix organization listening and using influence to make an impact. Proven track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area.

Preferred Qualifications:

  • Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
  • Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership. Excellent English written and verbal communication skills.
  • Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes
  • Excellent analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts.
  • Ability to anticipate issues and think proactively to resolve issues and risk.
  • Outstanding communication and active listening skills, with a strong ability to build and maintain strong relationships across all levels within the organization.
  • Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities.
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Presents complex ideas clearly, with an ability to manage the complexities of executing significant change and influence individuals across business boundaries to achieve objectives.
  • Proficient in MS Office suite including Outlook, Excel, Word, Power Point, and SharePoint.
  • Flexible hours on shift and overtime may be required to meet business deadlines. Must be willing to travel.
  • Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organizations to always be up to date on job knowledge.

When you join our team:


• We'll empower you to learn and grow the career you want.


• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


• As part of our global team, we'll support you in shaping the future you want to see.

This advertiser has chosen not to accept applicants from your region.

Investment Operations Analyst

Mandaluyong, National Capital Region ₱900000 - ₱1200000 Y ConnectOS

Posted today

Job Viewed

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Job Description

Description
Schedule: Monday – Friday (9PM - 6AM/10PM – 7AM PHT)
What are we looking for?
Skills Required

  • At least 4+ years of experience on a similar role
  • Expertise in investment principles, asset allocation and portfolio management.
  • Background in banking and/or financial services industry
  • Proficiency in Microsoft Office, especially Excel and PowerPoint.

Nice To Have

  • Familiarity with Excel VBA is a plus for tasks involving automation and streamlining coding processes.
  • CFA

What will you do?
Client Reporting & Presentations

  • Draft and update client investment presentations, encompassing performance reports and market analysis.
  • Maintain and update forecasting models for private investment portfolio.

Investment Database & Performance Monitoring

  • Manage the Private Investment Database, ensuring accurate cash flow reconciliation and asset value tracking.

Portfolio Analysis, Management & Modeling

  • Perform diagnostic analysis and create rebalancing plans on client portfolios and execute Monte Carlo simulations for risk assessment.

Investment Compliance & Operations

  • Ensure compliance with regulatory requirements, including AML/KYC.
  • Coordinate with custodians for accurate cost basis reconciliation.
  • Manage private investment subscriptions and account openings.

Join the awesome team and enjoy these benefits & perks:

  • Medical, Dental Coverage and Life insurance from day 1 of employment with 2 HMO dependents
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • GrabPay Credits
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client, an American Financial Services company with over 39 years of expertise in delivering investment, financial advisory, and wealth management services, is gearing up to grow its team. They have delivered client-centric planning and sophisticated investment advice for the past four decades and is dedicated to serving client families worldwide and providing objective advice focused on our client's best interests.

ConnectOS #TeamConnectOS # ConnectOSRecruitment

Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

This advertiser has chosen not to accept applicants from your region.
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Director, Investment Operations (Investment Accounting)

Manulife

Posted 17 days ago

Job Viewed

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Job Description

The Investment Operations leader is expected to work closely with the global functional leaders to support both the day-to-day processing and transformation of our function. The Investments business has kicked off a multi-year transformation journey to drive digitization, automation, and increase straight through put processing and leverage our global hub for more end-to-end functions.
We're looking for a leader who demonstrates a strong operational processing background including a strong focus on efficiency and risk mitigation. A collaborative, transparent leader who can create and communicate a vision and engage individuals to work towards objectives. This role requires a highly visible leader who can drive change through relationships, thought leadership and exceptional business knowledge and the ability to get things done.
**Position Responsibilities:**
+ Manage day-to-day business relationship management and oversight of services with a proven track record of managing global cross functional relationships.
+ Responsible for the escalation and quick resolution of any operational service issues.
+ Ensures that work is integrated across teams and that the work produced meets service level standards and exceeds quality standards.
+ Contributes to the development of overall procedures and policies. Ensures these are executed as intended by subordinate teams through subordinate managers.
+ Develop the capability of the service by leveraging expertise in investment products, operational excellence practices, and the transaction/customer lifecycle.
+ Support and deliver on key transformation strategies of the group, as a priority, which includes strategic reviews on existing processes and submission of business cases for prioritization in the change agenda.
+ Establish a high level of credibility and build professional relationships with our business partners and our customers.
+ To ensure customer-centered outcomes, manage business relationships and act as a business partner for our Business Unit service recipients. Enable feedback channels to the business to align expectations and priorities.
+ Periodically refresh service level standards across the teams to align to business requirements and manage the achievement of KPIs as defined within the Service Level Agreements and Schedule of Services.
+ Manage and mitigate operational risk and ensure that issues are escalated timely and resolution is effective. Validate the accuracy of operational risk heat maps and other risk
+ assessments. Accountable for timely and effective closure of audit points.
+ Timely and effective delivery on KPI and KRI reporting, business dashboards and other metrics as required.
+ Drive the sharing of best practices, fostering collaboration, and innovation across the teams.
+ Execute strategic priorities and evolve the service delivery model toward a scalable and strategic global business shared service.
+ Develop the capability and functional expertise through training/development, coaching/mentoring, strategic talent management, succession-planning, and supporting mobility.
+ Ensure that the MBPS Governance model and Operating Standards are adhered to.
+ Participates in strategic business planning activities and helps translate to business initiatives.
+ People management responsibilities include hiring, compensation strategy, promotion, performance management, and capability development of direct reports and their subordinate teams.
Behaviors
+ Customer focused operator capable of leading change so the customer and strategy are at the forefront when designing a solution.
+ A doer with an entrepreneurial attitude and passion for innovative work that drives results.
+ Collaborative and transparent working style with an open, honest, and direct approach.
+ Flexible, steady under pressure, and willing to switch gears quickly.
+ Strong curiosity and desire to make the complex clear and to always ask "why"
+ Organized, self-directed, efficient, and able to manage complex projects.
+ Strong team player who will contribute to the Global Investment Operations strategy.
**Required Qualifications:**
+ Relevant undergraduate degree in Business Administration, Finance, Economics, etc.
+ Additional certifications / designations such as Master of Business Administration (MBA), CISI (Chartered Institute of Securities and Investment), CFA (Chartered Financial Analyst), Six Sigma, Agile / SCRUM Master etc. would be an advantage, but not required.
+ 8+ years of relevant experience in Investment Operations and/or Wealth Management.
+ Sound experience of end-to-end Trade and Cash Management process and SWIFT Standards, Onboarding and Static Maintenance, Asset Servicing (Corporate Actions), Reconciliation, Investment Accounting, Client Reporting, Data and Performance.
+ Strong market knowledge including regulatory changes affecting the Investment Operations Industry globally
+ Commitment to client service & problem resolution
+ Sound operations management acumen with a solid understanding of the business environment through practical experience.
+ Strong people management experience (5+ years) to lead, manage and develop professional staff.
+ Experience in working in a broad Matrix organization listening and using influence to make an impact. Proven track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area.
**Preferred Qualifications:**
+ Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership. Excellent English written and verbal communication skills.
+ Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes
+ Excellent analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts.
+ Ability to anticipate issues and think proactively to resolve issues and risk.
+ Outstanding communication and active listening skills, with a strong ability to build and maintain strong relationships across all levels within the organization.
+ Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities.
+ Familiarity with project management approaches, tools and phases of the project lifecycle
+ Presents complex ideas clearly, with an ability to manage the complexities of executing significant change and influence individuals across business boundaries to achieve objectives.
+ Proficient in MS Office suite including Outlook, Excel, Word, Power Point, and SharePoint.
+ Flexible hours on shift and overtime may be required to meet business deadlines. Must be willing to travel.
+ Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organizations to always be up to date on job knowledge.
**When you join our team:**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
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Director, Investment Operations (Middle Office)

Manulife

Posted 17 days ago

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Job Description

The Investment Operations leader is expected to work closely with the global functional leaders to support both the day-to-day processing and transformation of our function. The Investments business has kicked off a multi-year transformation journey to drive digitization, automation, and increase straight through put processing and leverage our global hub for more end-to-end functions.
We're looking for a leader who demonstrates a strong operational processing background including a strong focus on efficiency and risk mitigation. A collaborative, transparent leader who can create and communicate a vision and engage individuals to work towards objectives. This role requires a highly visible leader who can drive change through relationships, thought leadership and exceptional business knowledge and the ability to get things done.
**Position Responsibilities:**
+ Manage day-to-day business relationship management and oversight of services with a proven track record of managing global cross functional relationships.
+ Responsible for the escalation and quick resolution of any operational service issues.
+ Ensures that work is integrated across teams and that the work produced meets service level standards and exceeds quality standards.
+ Contributes to the development of overall procedures and policies. Ensures these are executed as intended by subordinate teams through subordinate managers.
+ Develop the capability of the service by leveraging expertise in investment products, operational excellence practices, and the transaction/customer lifecycle.
+ Support and deliver on key transformation strategies of the group, as a priority, which includes strategic reviews on existing processes and submission of business cases for prioritization in the change agenda.
+ Establish a high level of credibility and build professional relationships with our business partners and our customers.
+ To ensure customer-centered outcomes, manage business relationships and act as a business partner for our Business Unit service recipients. Enable feedback channels to the business to align expectations and priorities.
+ Periodically refresh service level standards across the teams to align to business requirements and manage the achievement of KPIs as defined within the Service Level Agreements and Schedule of Services.
+ Manage and mitigate operational risk and ensure that issues are escalated timely and resolution is effective. Validate the accuracy of operational risk heat maps and other risk
+ assessments. Accountable for timely and effective closure of audit points.
+ Timely and effective delivery on KPI and KRI reporting, business dashboards and other metrics as required.
+ Drive the sharing of best practices, fostering collaboration, and innovation across the teams.
+ Execute strategic priorities and evolve the service delivery model toward a scalable and strategic global business shared service.
+ Develop the capability and functional expertise through training/development, coaching/mentoring, strategic talent management, succession-planning, and supporting mobility.
+ Ensure that the MBPS Governance model and Operating Standards are adhered to.
+ Participates in strategic business planning activities and helps translate to business initiatives.
+ People management responsibilities include hiring, compensation strategy, promotion, performance management, and capability development of direct reports and their subordinate teams.
Behaviors
+ Customer focused operator capable of leading change so the customer and strategy are at the forefront when designing a solution.
+ A doer with an entrepreneurial attitude and passion for innovative work that drives results.
+ Collaborative and transparent working style with an open, honest, and direct approach.
+ Flexible, steady under pressure, and willing to switch gears quickly.
+ Strong curiosity and desire to make the complex clear and to always ask "why"
+ Organized, self-directed, efficient, and able to manage complex projects.
+ Strong team player who will contribute to the Global Investment Operations strategy.
**Required Qualifications:**
+ Relevant undergraduate degree in Business Administration, Finance, Economics, etc.
+ Additional certifications / designations such as Master of Business Administration (MBA), CISI (Chartered Institute of Securities and Investment), CFA (Chartered Financial Analyst), Six Sigma, Agile / SCRUM Master etc. would be an advantage, but not required.
+ 8+ years of relevant experience in Investment Operations and/or Wealth Management.
+ Sound experience of end-to-end Trade and Cash Management process and SWIFT Standards, Onboarding and Static Maintenance, Asset Servicing (Corporate Actions), Reconciliation, Investment Accounting, Client Reporting, Data and Performance.
+ Strong market knowledge including regulatory changes affecting the Investment Operations Industry globally
+ Commitment to client service & problem resolution
+ Sound operations management acumen with a solid understanding of the business environment through practical experience.
+ Strong people management experience (5+ years) to lead, manage and develop professional staff.
+ Experience in working in a broad Matrix organization listening and using influence to make an impact. Proven track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area.
**Preferred Qualifications:**
+ Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership. Excellent English written and verbal communication skills.
+ Innovative thinker with the ability to negotiate, influence and challenge the status quo to continuously improve processes
+ Excellent analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts.
+ Ability to anticipate issues and think proactively to resolve issues and risk.
+ Outstanding communication and active listening skills, with a strong ability to build and maintain strong relationships across all levels within the organization.
+ Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities.
+ Familiarity with project management approaches, tools and phases of the project lifecycle
+ Presents complex ideas clearly, with an ability to manage the complexities of executing significant change and influence individuals across business boundaries to achieve objectives.
+ Proficient in MS Office suite including Outlook, Excel, Word, Power Point, and SharePoint.
+ Flexible hours on shift and overtime may be required to meet business deadlines. Must be willing to travel.
+ Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organizations to always be up to date on job knowledge.
**When you join our team:**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Alternative Investment Operations Director – Derivatives Services

₱4000000 - ₱7000000 Y Manulife Business Processing Services (MBPS)

Posted today

Job Viewed

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Job Description

Job Posting Description

Reporting directly to the GBS Service Delivery Head for Retail, Wealth, Alternatives, and Fund Services Operations, the Alternative Investment Operations Director – Derivatives Services is primarily responsible for leading the Derivatives Operations, Support and Solutions teams supporting Asia, North America, and UK in ensuring timely, accurate, and effective delivery of services that are in scope.

The role in addition oversees Securities Lending function for GWAM.

Position Responsibilities:

  • Provide functional oversight to continuously enable the Derivative Services teams to efficiently deliver on change initiatives, while continuing to produce consistent, high quality, delivery of BAU services for both the General Accounts and Asset Management businesses.

Key components of functional oversight include (but not limited to):

Transformation and change management

  • Drive strategic initiatives to deliver risk-averse scalability, transparency, and synergistic alignment across the function.
  • Drive the sharing of best practices, fostering collaboration and innovation across the teams within the group.
  • Provide senior management support with focus on ramping up efforts to digitize governance and oversight model within the function, while interfacing with key Business Unit decision makers.
  • In partnership with the business, accountable for the execution on key transformation strategies of the group, as a priority, which includes strategic reviews on existing processes, contributing to the change agenda by submitting business cases for prioritization, and ensuring smooth execution on active transformation programs.
  • Champion and foster an innovation culture by encouraging teams in stepping outside of their comfort zone and supporting them through obstacles.

Operational Risk

  • Manage and mitigate operational risk and ensure that issues are escalated and resolved timely and effectively.
  • Validate the accuracy of operational risk heat maps and other risk assessments.
  • Collaborate with local and segment risk functions. Ensure the effective cascade and communication of operational risk awareness and management practices.
  • Drive periodic scenario-based tabletop exercises for business continuity planning to ensure there is no service disruption to the business.
  • Accountable for timely and effective closure of audit points.

Service Delivery

  • To ensure customer-centered outcomes.  Enable feedback channels to the business to align expectations and priorities.
  • Define and periodically refresh service level standards across the teams within the domain and manage the delivery and reporting of KRI's and KPIs, as defined within the Service Level Agreements and Schedule of Services.
  • Effectively manage direct and indirect costs associated with the function.  Provide cost transparency to Finance teams and Business Unit, as needed.
  • Oversee annual business planning and business unit goal setting efforts.
  • Ensures that teams proactively contribute to the development of overall procedures and policies that are adhered to by subordinate leaders/teams.
  • Accountable for ensuring that the team deliver timely/accurate information required for performance and risk reporting, business dashboards, governance reporting and other metrics as required for decision making.
  • Accountable for successful transitions of work and aligning toward a global business shared services operation model that is scalable and efficient.

Leadership

  • Manage a growing team with responsibility for hiring, compensation, promotion, and performance management.
  • Develop the group's capability and functional expertise through training, coaching/mentoring, strategic talent and production management, succession planning, and supporting mobility.
  • Foster career progression by promoting talent brokering and supporting internal mobility by having succession plans in place.
  • Engage teams by personalizing recognition and feedback, and treating all members with dignity and respect
  • Embrace and champion diversity, ensure recruitment and selection practices reflect a diverse set of candidates and talent pipeline

Preferred Qualifications:

  • University degree in accounting, finance, or business management. Recognized investment, finance, or accounting designation preferred.
  • Minimum 5+ years in a senior role leading and developing global operations/ large teams and working across multiple geographies/time zones.  Experience of working within a captured shared services environment an advantage.
  • Minimum 10 years of relevant experience in financial services, with a strong focus on Derivatives operations, collateral management, clearing and trade support.
  • Industry certification such as CAIA, CFA, or FRM is a plus.
  • Prior experience of managing (forecasting, monthly tracking, etc.) operational budgets, covering both discretionary spend and fixed costs.
  • Extensive knowledge on various derivative products such as Swaps, Options, Futures, Forwards and others – including how they are accounted for in investment book of records, trading platforms, custody records, and in SWIFT messages.
  • Broad knowledge of life insurance and asset management businesses, audit methodologies, control frameworks, and risk management techniques.
  • Participates in educational opportunities; reads professional publications; maintains networks and participates in professional organizations to always be up to date on job knowledge.

Preferred Qualifications:

  • Innovative thinker with the ability to negotiate, influence, and challenge the status quo to continuously improve processes and collaborate effectively with stakeholders across cultures and geographies.
  • Excellent analytical and problem-solving skills with demonstrated ability to work with complex financial issues and concepts.
  • Familiarity with project management approaches, tools, and phases of the project lifecycle and in delivering continuous improvement projects.
  • Ability to work in ambiguous environment and adapt to fast-paced change, while managing time and workload with aggressive timelines.
  • Flexible on shift and working hours, as required to meet business deadlines and deliverables.
  • Experience in working in a broad Matrix organization listening and using influence to make an impact. Proven track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area.
  • Experience working across multiple geographies and time zones. Excellent interpersonal skills and ability to work effectively across cultures, geographies and senior leadership. Outstanding communication and active listening skills.

When you join our team:


• We'll empower you to learn and grow the career you want.


• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


• As part of our global team, we'll support you in shaping the future you want to see.

This advertiser has chosen not to accept applicants from your region.
 

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