123 Investigations Manager jobs in the Philippines

You must be physically based in Metro Manila, Cavite, Bulacan, Laguna or Rizal.

Remote Work Requirement

A reliable ISP (internet bandwidth of at least 200 MBPS speed or higher) connection, either through DSL, fiber or a cable modem, and should have at least 100 GB data from a reliable provider. Internet and power back up must be available in case of connectivity/power outages.

Your work area should be a private space in which you are not overlooked or disturbed. Your work area must be free of distractions such as barking dogs, television noise, music, children, etc.

You must be able to devote full attention to the Amazon customer.

Key job responsibilities

People Management:

• Leading and developing a team of 18-21 investigations associates; responsible for the overall performance management, coordination, and evaluation of the team using both traditional and data-driven insights.
• Develop and achieve performance goals and objectives aligned with network-wide vision, utilizing performance analytics tools to track progress.
• Carrying out supervisory responsibilities in accordance with Amazon's policies and procedures; responsibilities include interviewing, implementing structured training programs, work allocation, and performance reviews supported by analytics tools.
• Mentoring new managers and high-potential employees, including guidance on leveraging available technology and process improvement methodologies.
• Leading Site Level initiatives; primary owner of functional responsibilities that impact overall site, with focus on implementing efficient digital solutions where applicable.
• Communicating policies and updates to investigations associates through established channels and digital platforms.
• Ensure compliance and consistency through systematic monitoring and documentation processes.

Business/Operations Management:

• Management of SLAs using real-time tracking systems and performance dashboards.
• Responsible for quality and productivity of assigned team, leveraging both traditional metrics and AI-assisted quality monitoring tools.
• Developing and achieving performance goals through data-driven decision making and operational excellence.
• Identifying customer issues through:
• Analysis of customer feedback and trends
• Implementing targeted solutions
• Using available AI tools for pattern recognition
• Building process improvements based on findings
• Drive process improvement and continuous improvement culture through:
• Traditional 'kaizen' and lean methodologies
• Strategic automation where applicable
• Data-driven process optimization
• Cross-functional collaboration
• Identifying and eliminating barriers to accuracy, productivity, and quality by:
• Conducting regular process assessments
• Implementing automated solutions for routine tasks
• Using analytics to identify bottlenecks
• Developing standardized operating procedures
• Leveraging appropriate technology solution

• Basic Qualifications:

Education and Experience:
• Bachelor's Degree from an accredited university
• 2+ years people leadership experience managing teams of 10-25 direct reports
• Contact Center Operations experience.

Leadership and Change Management:
• Demonstrated success in leading teams through process changes and improvements
• Experience in developing and implementing standard operating procedures
• Proven ability to coach teams on problem-solving methodologies.

Communication:
• English language fluency
• Ability to effectively communicate complex problems and solutions to various stakeholders
• Experience in documenting and presenting process improvement initiatives.

Process Improvement Expertise:
• Proven experience implementing process improvement methodologies
• Knowledge of root cause analysis tools and techniques (5-Why, Fishbone diagrams, Pareto analysis)
• Experience leading continuous improvement initiatives and measuring their impact.

Analytical and Decision-Making:
• Strong analytical skills with ability to identify trends and patterns in data
• Experience in performance tracking and metrics-based decision making
• Capability to translate data insights into actionable improvements.

Technical Skills:
• Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis, pivot tables, and reporting
• Experience with data visualization and process mapping tools
• Demonstrated ability to use analytical tools for root cause analysis and problem-solving.

Project Management:
• Understanding of project management methodologies and their practical application
• Experience in leading cross-functional process improvement projects
• Ability to manage multiple initiatives while maintaining operational excellence.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Position Overview
Job Title:
AML Transaction Monitoring – L2 Investigations Manager
Location: Manila
Corporate Title
:
Vice President
Team Overview
Deutsche Bank benefits from having a highly experienced and dedicated Anti Financial Crime (AFC) function, which performs a crucial role in keeping DBs business operations and global financial services clean from financial crime while serving the interests of the bank and society. Our regional/global matrix structure allows for flexible responses to challenges in the core areas of: Anti-Money Laundering, Sanctions & Embargoes, Anti-Fraud, Bribery & Corruption, Investigations & Intelligence, Monitoring & Screening, and Risk Assessment.

Our AFC Team will provide you with opportunities to learn, grow and define your career. We foster an open, diverse, and inclusive team culture, that is engaged and well-supported for prosperity and enjoyment of a life/work balance.

The Asia-Pacific Anti-Financial Crime Department supports Deutsche Bank businesses in the region to manage AFC risk, is responsible for ensuring that related processes are in place and that all policies, procedures and guidelines conform to internal DB policies as well as all applicable laws and regulations.

What We'll Offer You

• Competitive Salary
• Attractive Retirement Benefit
• Medical and Life Insurance upon employment
• 20 days Annual Vacation Leaves

Role Description:
The AML Transaction Monitoring Investigations Manager (VP)'s primary responsibility will be to lead the team handling alerts and cases and conducting AML investigations, while supporting other AML investigation related tasks as required.

Your key responsibilities:

• Lead a team, be responsible and accountable for the execution of AML Transaction Monitoring Investigations for the assigned businesses and jurisdiction.
• Perform, support or manage autonomous reviews and investigations.
• Ensure the quality of transaction monitoring processes in the assigned businesses and jurisdiction.
• Team personnel and workload management, ensuring sufficient coaching, guidance and support are provided to staff to enable team deliverables to be met.
• Coordinate and/or prepare the required management information reporting data for local, regional or global submission as applicable.
• Coordinate and work with AFC staff in the home and other locations to ensure consistency in standards and policy implementation.
• Involvement in technical and project work and user-acceptance tests where required.
• Provide input on key initiatives and other ad hoc projects as needed.
• Support all internal and external audit/regulatory inspections ensuring positive interactions & outcomes.
• Maintain regular and positive interactions and establish rapport with respective stakeholders ie within AFC teams and relevant Business representatives, Local and Regional as appropriate.

Your skills and experience:

• 9-12 years relevant experience in Transaction Monitoring with background in a Financial Crimes Investigation unit or Financial Crime Special Investigations or Intelligence unit.
• Previous leadership, managerial or team lead experience a must.
• Previous experience in managing operational teams a plus.
• Additionally possess sound technical AML and KYC knowledge with demonstrated hands-on experience. Experience in Corporate Bank AML monitoring a plus.
• Subject matter expert in AML/CTF typologies/trends with experience in reviewing Evidential Case Files using knowledge of Legislation. An understanding of the legal and compliance issues of complex banking organisations.
• Familiarity with diverse banking products across business lines and experience in working on AML monitoring and case management systems.
• Familiarity with artificial intelligence (AI) and machine learning tools a plus.
• Strong problem-solving and analytical skills with an investigative mindset.
• Strong attention to detail and efficient.
• Strong communicator and excellent interpersonal skills
• Proactive and able to take initiative.
• Must be able to handle stressful situations while maintaining a professional approach to problem solving.
• The ability to work under pressure and within tight deadlines.
• Team player - the ability to work well within a team.
• A professional business attitude in the workplace.
• Relevant AML or related certifications (CAMS, ICA Diploma)
• Relevant tertiary qualifications
• Previous law enforcement experience/Previous experience in relevant investigations roles

How We'll Support You

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About Us And Our Teams
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click here to find out more about our diversity and inclusion policy and initiatives

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Kenvue is currently recruiting for:

This position reports into RM&C Manager and is based In Manila, Philippines.

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours. For more information click here.

RM&C Senior Analyst will provide regional oversight and will work with team members on deliverables for the respective area of responsibility. They will be reporting to the regional Finance Compliance Manager on the finance compliance activities within the function or region. Expected to provide compliance oversight within the regional hubs for the Finance Compliance organization. Responsible for risk management while driving standardization across the region or function.

They are required to have deep knowledge in finance processes and controls, strong analytical and risk management skills. This professional is expected to guide compliance professionals in working with various business partners including senior leaders across the enterprise.

Maintain Operational Excellence:

• Adopts a strategic mindset for execution of daily tasks.
• Supports and prepares foundational analytics for evidence-based decision making.
• Demonstrates strong learning agility.
• Understands policies drives accountability on business compliance.
• Views issues with a risk-based lens and develops appropriate mitigation plan.
• Liaise and provide compliance status related to issues, policies, procedures, and recommendation as necessary to supervisor and stakeholders.
• Fulfill compliance requirements, which includes SOX Key Dates and Corporate requirements, as per Compliance SLA with the sectors. Complete all standard Compliance document requirements – RCM/DCMs, Hand-off's, SOPs, and submission of required SOX templates (system inventory templates, SOX questionnaires).
• Identify compliance risks in processes and controls and help ensure such risks are addressed.
• Help oversee the operational compliance to internal policies and procedures to assure that the current processes are operating under a state of control and in a manner consistent with applicable laws, regulations, and policy. Coordinate activities within established departmental policies.
• Manage multiple projects, when required, prioritizing, and adapting to business needs and understanding of business requirements is expected

Talent Management:

• Demonstrates influencing skills and credibility.
• Assist Associate Compliance Manager and/or Compliance Manager in the implementation of compliance initiatives and related activities such as, performing due diligence reviews, Risk Based Assessment monitoring, Audit, Corrective Action Planning & Remediation, Advisory, Training, and other compliance support needed by Finance/Accounting and Supply Chain.
• Coordinate compliance training as required. Enable/Support implementation of policies and standards across all sites within scope of role in the region.

Be a Trusted Business Partner:

• Exhibits an unbiased and integrated approach towards business partnering.
• Understands external environment and acts in an advisory / consultant capacity.
• Partner with Global Project Team in providing compliance support through various country deployments to enhance controls through standardization of tools & reports.
• Partner with other members of the Compliance team on the formulation of responses to corporate audits in order to address various audit observations. Collaborate with stakeholders in the identification and implementation of corrective actions. Ensure effective and timely completion of all corrective actions.

Create Game-Changing Innovation

• Demonstrates a self-motivated approach for process and continuous improvement.

Required Qualifications

• Generally, requires 4-6 Years Work Experience.
• At least 1-2 years of Management / Supervisory experience is required.
• Has specialized knowledge in underlying business processes and accounting background.
• Strong analytical and quantitative skills (ability to measure).
• Accounting background for Payroll and Finance for Risk Management, SOX, and User Access.
• Independent objective in thinking, strong professional ethics.
• Strong interpersonal skills and the ability to interact with employees at all levels.
• Ability to frame clear & concise communication across all relevant stakeholders.
• Be open to new ideas, rapid change and embracing new technologies.

Desired Qualifications

• Management / Supervisory experience.
• Familiarity in SOX documentation procedure and SOX certification is desirable.
• Planning, prioritization, and multitasking skills.
• Relevant professional certification(s) strongly preferred (i.e., CPP, CPA, CMA, CIA, etc.)
• Working knowledge of SAP (or other ERP's) an advantage.
• Digital/ intelligent automation capabilities.

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More
• Learning & Development Opportunities
• Employee Resource Groups
• This list could vary based on location/region

Kenvue is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Risk Management Officer's basic functions include:

• Creating and Revising Policy and Procedures
• Audit Function across All Functions (Independent Internal Audit of All Functions on top of Manager/Supervisor's Audit of work performed; Provide Audit Findings Report; Working with External Independent Auditor)
• Insurance Claims (Coordinating with different departments and the Insurance Broker for the successful filing and monitoring of  insurance claims.)
• Loss Prevention System (Loss and Near Loss Investigation and Observation, Job Safety Analysis, Cybercrime Prevention and Reporting)
• OSH Committee Member/Secretary
• Emergency Response Team Fire Marshal
• Pollution control experience is a plus.

We are looking for a highly experienced Risk Management professional to join our growing organization as Head of Enterprise Risk. This is a newly created role that offers the opportunity to shape and lead the Bank's Enterprise Risk Management (ERM) framework while working directly with the Chief Risk Officer.

The role is an individual contributor capacity with strong potential to grow into a people management position. You will play a critical part in policy formulation, ICAAP, risk appetite setting, and enterprise-wide risk governance in compliance with BSP regulations and global risk frameworks.

Key Responsibilities

• Develop, implement, and maintain enterprise risk management policies and procedures.
• Review and recommend enhancements to other risk-related policies to ensure an integrated risk management approach.
• Support the Board of Directors in developing the Bank's risk appetite and risk limits structure.
• Own the Bank's Risk Appetite Framework, KRI guidelines, and ICAAP process.
• Lead the preparation of ICAAP documents, including stress testing and scenario analysis.
• Establish risk management tools and systems to identify, assess, mitigate, and monitor interconnected risks.
• Partner with business and functional teams to embed risk considerations in strategic and product decisions.
• Provide risk reports and insights to Senior Management, the Board, and regulatory bodies.
• Coordinate with BSP, Group Risk, Compliance, Audit, and external stakeholders on enterprise risk matters.
• Promote a risk-aware culture by conducting training and awareness initiatives.

Qualifications

• Bachelor's Degree in Finance, Accountancy, Management, Mathematics, or related discipline.
• At least 10 years of hands-on experience in Risk Management, preferably in Enterprise Risk or Operational Risk within a banking environment.
• Strong knowledge of BSP regulations, ICAAP, and global risk management standards.
• Proven background in policy formulation, implementation, and risk governance.
• Excellent stakeholder management skills, with experience engaging Senior Management, Board, and regulators.
• Strong analytical, problem-solving, and communication skills.
• Comfortable working in a fast-paced and highly dynamic environment.

Why Join Us?

• Work closely with the Chief Risk Officer and senior leadership team.
• Opportunity to build and shape the ERM function from the ground up.
• Competitive compensation and benefits package.
• Accelerated career growth potential.

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

JOB TITLE:
Risk Management Consultant

RATE:
Php 220 per hour

Work Type:

• Remote/WFH
• Fulltime

Working Hours :
TBD (Usually
US Hours/Night shift)

Start Date
: TBD

About the Role

We are seeking a
Risk Management Consultant
to provide expert guidance in identifying, assessing, and mitigating risks across business operations. This role requires strong analytical skills, industry knowledge, and the ability to develop strategies that safeguard organizational assets and ensure compliance.

Key Responsibilities

• Assess potential risks affecting the organization's operations, projects, and strategies.
• Develop and implement risk management frameworks, policies, and procedures.
• Provide recommendations to minimize financial, operational, and reputational risks.
• Conduct risk assessments, audits, and compliance checks.
• Collaborate with leadership teams to integrate risk management into decision-making.
• Monitor risk indicators and provide regular reporting to stakeholders.
• Stay updated on regulatory requirements and industry best practices.

Qualifications & Requirements

• Bachelor's degree in Finance, Business, Economics, or related field (Master's degree or certifications such as FRM, CRM, or CPA preferred).
• 2+ years of experience
  in risk management, compliance, audit, or consultancy.
• Strong analytical, problem-solving, and decision-making skills.
• Knowledge of risk assessment methodologies and compliance frameworks.
• Excellent communication and stakeholder management abilities.

Nice-to-Have Skills

• Experience in financial services, consulting, or multinational organizations.
• Familiarity with enterprise risk management (ERM) systems or tools.
• Background in business continuity planning and crisis management.