5,207 Insurance Representative jobs in the Philippines
Healthcare Insurance Representative
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What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Job Summary
The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are meet, and operational performance is optimized to enhance customer experience.
Responsibilities
- Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded.
- Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise.
- Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
- Collects and reviews customer feedback, complaints, recalls and product returns, working closely with Quality and Regulatory teams.
- Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities.
- Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service.
- Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service.
- Communicates with customers regarding their needs, questions, and concerns and helps trouble shoot equipment issues as necessary.
- Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports.
- Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs.
- Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues.
- Redirects customers to applicable in-house resources as necessary.
- Supports general post-sales issues resolutions as necessary.
What is expected of you and others at this level
- Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
- In-depth knowledge in technical or specialty area
- Applies advanced skills to resolve complex problems independently
- May modify process to resolve situations
- Works independently within established procedures; may receive general guidance on new assignments
- May provide general guidance or technical assistance to less experienced team members
Online Insurance Representative
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About the role
Join Jonas Santos - Pru Life UK as a part-time Insurance Agent and enjoy the flexibility of working from home. This is an excellent opportunity for those looking to supplement their income or start a new career in the dynamic insurance industry, with no prior experience required.
What you'll be doing
- Educate and guide clients on a range of insurance products to help them make informed decisions
- Build relationships with new and existing customers through excellent customer service
- Proactively identify client needs and provide tailored solutions
- Participate in training programmes to continuously develop your product knowledge and sales skills
- Collaborate with the wider team to support the growth and success of the business
What we're looking for
- A passion for helping others and a commitment to providing exceptional customer service
- Strong communication and interpersonal skills, with the ability to build trust and rapport with clients
- A self-motivated and adaptable approach, with a willingness to learn and grow
- Basic computer skills and the ability to work independently from a home office environment
What we offer
At Jonas Santos - Pru Life UK, we are dedicated to supporting our employees' personal and professional development. As a part-time Insurance Agent, you'll have access to comprehensive training programmes, flexible work arrangements, and opportunities to grow within the company. We also provide competitive remuneration and a range of benefits to ensure your success and wellbeing.
About us
Jonas Santos - Pru Life UK is a leading insurance provider in the Philippines, offering a wide range of life and health insurance solutions to individuals and families. With a strong commitment to customer service and a focus on innovation, we strive to help our clients achieve their financial goals and protect what matters most to them.
Apply now to join our dynamic team and embark on an exciting new career path
Client Relations
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About the Role:
We are seeking a Client Relations & Compliance Officer with strong client/account management experience to support B2B partners while ensuring full compliance with internal standards and licensing requirements.
Key Responsibilities:
- Manage and nurture relationships with B2B clients and third-party partners
- Act as liaison between clients, internal teams, and government bodies (e.g., PAGCOR)
- Ensure compliance with company policies and industry regulations
- Maintain accurate documentation, reports, and audit requirements
- Coordinate meetings, track action items, and support project execution
Qualifications:
- Graduate of Business Admin, Communications, Management, or related field
- At least 4 years' experience in compliance and client/account management
- Experience in the gaming industry is a strong advantage
- Excellent communication, stakeholder management, and reporting skills
- Proficient in MS Office; reliable onsite availability (Ortigas/Makati)
Client Relations Specialist
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Duties and Responsibilities:
- Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
- Tasked to assists customers with their after sales concerns related to payment and collections
- Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
- Reports to the accounts managers on the progress of clients' payment process for the unit.
- Responsible for monitoring past due accounts and sending of payment reminders and other collection notices
- Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.
Qualifications:
- Graduate of any business-related 4-year course (
Financial Course is preferred) - Open to Fresh Graduates
- Willing to work on-site (client-facing).
- With excellent communication and customer service skills.
- Has confidence and is assertive.
- Has 1-3 years of customer service, real estate, or collection experience.
Client Relations Staff
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Qualifications:
Bachelor's degree graduate
Willing to work on-site (client-facing)
With excellent communication and customer service skills
Has confidence and is assertive
Has 1-3 years of CSR/Front Office/BPO work experience
Duties an Responsibilities:
-Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
-Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
-Reports to the accounts managers on the progress of clients' payment process for the unit.
-Monitors renewals and handles new and existing accounts (clients assigned with).
-Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the Accounts Receivables Department.
Client Relations Officer
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Position: Client Relations Officer
Location: Shaw Blvd, Mandaluyong City
Job Description:
We are looking for a personable and proactive Client Relations Officer to join our growing team. This role is responsible for building and maintaining positive relationships with clients, ensuring their satisfaction, and addressing their concerns in a timely and professional manner. The ideal candidate is empathetic, detail-oriented, and committed to delivering exceptional client experiences.
Key Responsibilities:
· Serve as the primary contact for clients, addressing inquiries, requests, and concerns promptly
· Build and nurture long-term client relationships through consistent communication and support
· Coordinate with internal departments to ensure smooth service delivery
· Monitor client feedback and escalate issues to appropriate teams for resolution
· Maintain accurate records of client interactions and transactions
· Assist in planning and organizing client engagement activities and events
Qualifications:
· Bachelor's Degree in Business, Communications, Marketing, or a related field
· Experience in client servicing, customer relations, or account management, preferably in the healthcare or services industry
· Excellent communication, interpersonal, and problem-solving skills
· Client-focused, collaborative, and able to handle multiple tasks effectively
· Willing to be assigned at Shaw Blvd, Mandaluyong City
Why Join Us?
Be part of a company that values client partnerships, teamwork, and professional growth. If you are passionate about providing excellent service and building lasting client relationships, we'd love to meet you.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- Flexible schedule
- Pay raise
Work Location: In person
Client Relations Officer
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Position Summary:
The support service personnel shall provide assistance and support to the New Business Ventures function of the Office of the President & CEO in managing relationships with prospective clients by coordinating inquiries, facilitating property-related processes, and ensuring that client needs are addressed efficiently and professionally. The role involves handling inquiries, facilitating property related processes, and coordinating with internal departments to ensure the prompt and easy entry and registration of business locators, as well as support the smooth and seamless operation of existing business locators, within the Clark Civil Aviation Complex (CCAC).
Duties and Responsibilities:
Process potential locators' Letters of Intent (LOIs), facilitate communication to address their requirements.
Assist in identifying suitable properties through joint site inspections and departmental verifications.
Organize and coordinate meetings with the prospective locators.
Conduct comprehensive site tours, and provide ongoing support until a decision is made on whether or not to proceed with the preparation of term sheets and lease agreements (LAs).
Facilitation of various requests from locators and other government agencies on the issuance of the following: a) Endorsement to CDC relative to application for business registration, b) Certification, c) Clearances, d) Reservation agreement.
Provide assistance in the preparation of events such as groundbreaking with concerned locators;
Request for write-up/s from locators for the CIAC Annual Report.
Assist in the monitoring and implementation of the Asset Disposition Program (ADP) within the Clark Civil Aviation Complex (CCAC).
Participation to invitations on logistics-related, education and entertainment-related business meetings, forums, and networking as approved by Management.
Conduct briefing and presentations before existing or incoming investors and locators on various processes, rules and regulations relating to their operation within the Clark Civil Aviation Complex. Annex B
Evaluate and submit recommendation on various requests of business locators and concessionaires for issuance of certificates of registration and tax exemption, import and export permits, employment permits, immigration papers, licenses, clearances, and other documentary requirements relating to their operation.
Monitor and ensure compliance of business locators and concessionaires with their contractual obligations stipulated under their lease agreements, contracts, memorandum of agreement, fees and charges agreements, etc.
Ensure the establishment and maintenance of an updated record and registry of all business locators and concessionaires within the Clark Civil Aviation Complex for easy reference, retrieval and generation of necessary information, data and statistics.
Undertake coordination/clarification meetings with concerned business locators and concessionaires, including other CIAC departments, CDC and other concerned government offices and agencies, in order to promote and ensure a business-friendly atmosphere within the Clark Civil Aviation Complex.
Performs such other tasks that may be assigned from time to time.
Job Type: Full-time
Pay: Php28,188.00 per month
Benefits:
- Life insurance
Work Location: In person
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Client Relations Supervisor
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About the Role:
Our Client Relations Supervisor plays a vital role in enhancing the FGI customer experience by fostering strong relationships with our clients and ensuring the delivery of exceptional after-sales service.
You'll work closely with various teams, including designers, project coordinators, technicians, and installers, to ensure smooth communication and coordination with clients. You are solution-oriented and thrive in an environment where you can resolve complex customer concerns while implementing strategic improvements in service operations. As a leader, you will guide your team toward continuous development and ensure they have the tools and resources they need to succeed.
What you will be doing:
- Stakeholder Engagement: Coordinate with clients, in-house designers, project coordinators, technicians, and installers to address after-sales service issues and ensure a smooth client experience
- Problem-Solving: Oversee the resolution of customer concerns by finding the best solutions and ensuring that issues are addressed quickly and efficiently
- Process Improvement: Identify, suggest, and implement strategies to improve customer service operations, enhance productivity, and boost profitability
- Key Client Support: Deliver tailored after-sales service to VIP clients
- Service Quality Metrics: Regularly track and analyze service quality and customer satisfaction through defined metrics
- Knowledge Management: Lead training and onboarding of team members, keep knowledge resources updated, and identify areas for improvement based on customer feedback
- Team Leadership: Lead a team in delivering high-quality service and building lasting customer relationships, while managing team performance through regular evaluations and coaching
What will set you up for success:
- Bachelor's Degree from a reputable university
- At least 4 years of experience in customer experience and service
- Proficient in Google Business Suite (GDocs, GSheets, GSlides) and Microsoft Office
- Strong interpersonal skills and genuine enthusiasm in assisting customers and providing client solutions
- Ability to quickly address customer concerns and operational needs
- Excited to collaborate with cross-functional teams and share ideas (We value radical candor.)
- Proven leadership experience
Location
: Mandaluyong
Client Relations Manager
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The Client Relations Manager is the primary point of contact for all company clients. This individual will play a crucial role in building and maintaining strong relationships, efficiently resolving issues, and ensuring high client satisfaction and retention. The position requires strong communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced, dynamic environment.
Key Responsibilities
- Be the first point of contact for clients via phone calls, emails.
- Handle client requests and concerns, coordinating with internal teams to ensure a timely and satisfactory resolution.
- Proactively resolve client complaints and difficult situations with professionalism and empathy.
- Assist with client account management, including processing payments, sending out notifications, and answering questions about billing.
- Maintain detailed and accurate records of all client interactions.
- Ensure all actions and communications are in compliance with company policies and relevant regulations.
Qualifications and Skills
Previous experience in a client-facing or customer service role.
Excellent verbal and written communication skills.
Proven ability to problem-solve and manage conflicts.
Strong attention to detail and organizational skills.
Ability to effectively handle multiple tasks and priorities.
Proficiency with CRM (Customer Relationship Management) software is a plus.
A positive and service-oriented attitude.
WARNINGS:
- NO TEMPORARY workers.
- Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST.
- NO working for another company at the same time.
- NO hiring subs to do what we hired you to do.
- We terminate immediately due to these violations.
Citiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management.
Core Values we expect team members to remember:
- Trust.
- Go Getter.
- Transparency.
Client Relations Officer
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Job Qualification
Bachelor's degree in Marketing, Business Administration, Management, Communications, or related field
At least 1–3 years of experience in client relations, account management, or a similar role (corporate/office setting preferred)
Strong verbal and written communication skills in English
Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and other business tools
Strong organizational skills with keen attention to detail
Able to handle multiple tasks and meet deadlines in a fast-paced environment
Demonstrates professionalism, problem-solving skills, and sound judgment in handling client concerns
Ability to work both independently and collaboratively with cross-functional teams
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18, Php20,000.00 per month
Ability to commute/relocate:
- Marikina: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Location:
- Marikina (Preferred)
Work Location: In person