87 Insurance Assistant jobs in the Philippines

• Supports the administration of vehicle insurance policies by assisting with client inquiries, processing applications, and documents.
• Maintaining policy records and helping with claims processing and coordination.
• Collecting and verifying necessary information, assisting with data entry, and communicating with clients and other stakeholders.

Qualifications*

• Graduate of any business course.
• Familiarity with auto insurance policy.
• Preferably with at least one (1) year of experience in an insurance-related role.
• With good customer relations skills.
• With administrative and customer service experience.

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person

Key Responsibilities:

• Handle insurance-related tasks related to personal lines and/or commercial lines
• Manage outbound and inbound phone calls with professionalism
• Provide excellent email and chat support
• Maintain organized digital records and ensure timely completion of tasks
• Follow processes and instructions accurately and consistently
• Use CRM systems such as Zanatec or similar platforms

Requirements:

• Must be available to work full-time, Monday to Friday, 8:00 AM – 5:00 PM (U.S. time)
• Must not have any concurrent job or freelance commitments
• At least 6 months of virtual assistant experience with a U.S.-based client
• Minimum 6 months of insurance-related work experience (personal or commercial lines)
• Own a reliable laptop/desktop with dual monitors and high-speed internet
• Own a webcam and noise-canceling headset for video calls

Preferred Qualifications:

• Strong written and verbal communication skills
• Ability to handle customer concerns with empathy and professionalism
• Proactive and self-directed, with strong attention to detail
• Familiarity with insurance processes and tools like Zanatec is a plus

What We Offer:

• A consistent full-time schedule with weekends and U.S. federal holidays off (paid)
• Starting pay of $4 per hour (negotiable based on experience)
• Health insurance (HMO coverage)
• Paid time off (PTO)
• Year-end bonus in December
• Annual performance evaluation with opportunity for a salary increase
• Work from the comfort of your home, with a team that values your contribution

Job Type: Full-time

Pay: From Php220.00 per hour

Benefits:

• Health insurance
• Work from home

Experience:

• Insurance: 1 year (Required)

Work Location: Remote

About the role

NXTMILE Motors Inc. is seeking an experienced Insurance Assistant to join our team based in Kawait Cavite. In this full-time role, you will be responsible for providing comprehensive administrative and customer support to our insurance division, ensuring efficient and accurate processing of claims and policy management.

What you'll be doing

• Handle incoming calls and emails from customers, providing friendly and knowledgeable assistance.
• Process and manage insurance claims, ensuring timely and accurate documentation.
• Maintain and update customer policy records in our internal systems.
• Liaise with insurance providers and other stakeholders to resolve policy-related inquiries.
• Assist with the preparation of reports and documentation as required.
• Provide general administrative support to the insurance team as needed.

What we're looking for

• Proven experience as an Insurance Assistant or in a similar administrative role within the insurance industry
• Strong customer service skills with the ability to provide professional and empathetic support
• Excellent verbal and written communication skills in English
• Proficient in using office productivity software, including Microsoft Office suite
• Ability to multitask, prioritise and work accurately under pressure
• Excellent attention to detail and record-keeping skills
• A team player with a positive, proactive attitude

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive health insurance and retirement benefits
• Opportunities for career development and advancement
• A collaborative and supportive work environment
• Team-building activities and social events

About us

NXTMILE Motors Inc. is a leading provider of automotive solutions, serving customers across the Philippines. With a strong focus on innovation and customer satisfaction, we are committed to delivering exceptional service and industry-leading products. Join our dynamic team and be a part of our continued growth and success.

Apply now and take the next step in your career

Overview

We are seeking a detail-oriented and organized Insurance Assistant to support insurance operations across multiple clinic locations. This role is key to ensuring accurate claims processing, smooth communication between patients, providers, and attorneys, and efficient financial workflows.

Job Highlights

• Monthly Rate: Php 40,000-46,000
• Number of Paid Hours Per Week:
• Work Arrangement: Work from home
• Contract: Independent Contractor
• Side Note: Since this is a permanent work-from-home position and the arrangement is that of an "Independent Contractor," the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

• Verify patient insurance coverage and benefits for current and upcoming appointments.
• Process and manage insurance claims, including sending, editing, and resolving denials.
• Post insurance payments, handle electronic remittance advice (ERAs), and process mail payments.
• Coordinate settlement offers, communicate with attorney offices, and manage PI case updates.
• Maintain accurate and up-to-date patient records and financial policies.
• Generate and distribute patient statements and monthly financial reports.
• Provide phone support and respond to patient account inquiries.
• Collaborate with doctors and staff regarding insurance codes, authorizations, and policy updates.
• Assist with collections management, reviewing accounts for follow-up or escalation.
• Support training initiatives for team members on insurance processes and best practices.

Requirements

• Previous experience in insurance processing, medical billing, or healthcare administration preferred.
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills for interacting with patients, providers, and attorneys.
• Proficiency with insurance verification systems, claims processing platforms, and office software.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team across multiple locations.
• High school diploma or equivalent required; additional education in healthcare or billing is a plus.

Independent Contractor Perks

• With HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork's Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

ZR_27321_JOB

JOB SUMMARY

The Assistant Manager will support the VP & Head of Business Management, Travel Insurance (A&H) with focus on managing the PH Travel Insurance - Tier 2 accounts / programs, both existing accounts (i.e., VIA, CX, Agoda, Traveloka, Grab, NAC, CTI B2C) and new accounts to be launched (i.e., Grab, Fis, and other digital partners) to ensure optimized revenue and profit; and to achieve defined business objectives.

The Assistant Manager will likewise conduct regular analysis of the market and identify new business opportunities and partner prospects.

With this new resource, the VP & Head of Business Management, Travel Insurance (A&H) will have increased focus on the strategic initiatives and overall PH Travel Insurance portfolio / business line management; and prioritize the management of Tier 1 accounts / programs (i.e., Cebu Pacific and Philippine Airlines).

The Assistant Manager is also expected to shadow with the VP & Head of Business Management, Travel Insurance (A&H), particularly related to managing Tier 1 accounts / programs, as training to later take on additional strategic tasks.

MAJOR DUTIES AND RESPONSIBILITIES:1. Develop and implement strategies and initiatives as aligned with the defined financial objectives; and achieve profitable growth.

2. Strengthening and expanding relationships by providing support and value-added services that drive top line sales and ensure positive customer experience via pricing support, process improvements, technology solutions, event coordination, training, regular program / product performance reviews, visual messaging, ease of use, etc.

3. Work with the internal support teams (Underwriting, Operations, CBS Customer Service & Claims, Legal, Finance, and I.T.) for new product / program or channel implementations and on-going revenue maximization / optimization initiatives; and ensure efficiency in coordination and processes.

4. Closely monitor and regularly analyse the market; and identify / recommend new business opportunities, partner prospects, and strategies that may be considered for PH Travel Insurance.

QUALIFICATIONS:

• Bachelor's Degree, preferably Marketing or Business course
• At least 3 to 5 years work experience, preferably in the Airline / Travel / Hospitality Industry, with Sales / Marketing / Profit Center background. With Data Analytics / Financial Analysis / Digital Marketing skills and experience is preferred.
• Superior communications and interpersonal skills to be capable of dealing with producers, partners, customers, and all levels of the organisation.
• Ability to develop and grow relationships with external partners and intermediaries and identify new business opportunities.
• Organisational capabilities to work independently and utilise appropriate automated / technology driven tools with minimal administrative support.
• Comfortable and effective in verbal and written communications
• Strong Sales and Relationship / Account Management Skills are critical.
• Knowledge in Process Management, Project Management, and Marketing Approaches is an advantage.
• Experience working within a profit centre environment, with portfolio management accountability, with a mid-size to large company is preferred.

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Hiring: Insurance Administrative Assistance for our Australian Clients

Roles and Responsibilities:

Provide support to insurance brokers by processing new businesses, renewals, cancellations, and endorsements

Draft and prepare insurance quotations (domestic, commercial & strata)

File all correspondence for compliance

Liaise with brokers, insurers, and underwriters through email and phone calls

Assist in administrative tasks

Perform other tasks that may be required by the client

Minimum Qualifications:

Bachelor's Degree Holder

Prior experience in insurance (preferred but not required)

Good English communication skills

Excellent analytical skills

Premier Benefits:

Work-life balance

Free barista-style coffee

Unlimited snacks and drinks

2-to-3-week paid Christmas Holiday Break

Medical and Dental Insurance upon regularization

Leave credits convertible to cash at the end of the year

An opportunity to travel to Australia and meet your clients

Fun and amazing team

Career growth and development

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Free parking
• Health insurance
• Paid training

Work Location: In person

Job Description:

Provide support to insurance brokers by processing new businesses, renewals, cancellations, and endorsements

Draft and prepare insurance quotations (domestic, commercial & strata)

File all correspondence for compliance

Liaise with brokers, insurers, and underwriters through email and phone calls

Assist in administrative tasks

Perform other tasks that may be required by the client

Experience and Qualifications:

Bachelor's Degree holder

Prior experience in insurance (preferred but not required)

Excellent English communication skills

High attention to details

Excellent analytical skills

Willing and able to work on-site

We are seeking a detail-oriented and highly reliable Insurance Virtual Assistant to support our US-based insurance operations. Applicants must have prior experience working with insurance companies in the United States - this is non-negotiable.

Responsibilities:

• Assist with insurance-related administrative tasks
• Handle client communications and follow-ups
• Manage policy documents and update client records
• Process claims, renewals, endorsements, and cancellations
• Coordinate with insurance agents and clients as needed
• Prepare reports and maintain compliance with insurance standards
• General administrative support as assigned

Requirements:

• Minimum of 2+ years of experience working in the US insurance industry
• Strong knowledge of insurance processes and terminology
• Excellent written and spoken English; professional communication skills
• Strong attention to detail and organizational skills
• Comfortable using CRMs, insurance software, and productivity tools
• Reliable internet connection and home office setup
• Willingness to use a time tracker during working hours

Compensation:

• $5 per hour

Application Instructions (Important):

To be considered, please send:

1. Your updated resume
2. A 1–2 minute video introduction explaining your insurance experience and why you're the right fit

Send your application to: .solutions

Applications without a video introduction will NOT be considered.