91 Infrastructure jobs in the Philippines

**Company Description**
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.

Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age

**Responsibilities**:

- Create incident from event monitoring tool
- Fullfil service
- Execution of emergency and scheduled job operations
- Work request processing
- Contributing to continuous quality improvements
- Reporting and handovers

**Qualifcations**:

- Bachelor’s degree or equivalent experience in the field of Design, Communications, Information Technology or similar field.
- Experienced in batch montoring and Infrastrucuture monitoring

**Join our high-performing team and enjoy these benefits**:

- Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and housing plan
- Company-sponsored trainings like upskilling and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment

**TERMS AND CONDITIONS**

**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:

- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate

**Salary**: Php28,000.00 - Php178,000.00 per month

Schedule:

- 8 hour shift
- Rotational shift

As **Senior IT Infrastructure Engineer** you will work in an IT team, where you will take care of maintaining and optimizing the entire infrastructure around a virtual Workspace. Within Kuehne + Nagel the virtual Workspace is crucial for a lot of people and for that reason independence and responsibility is part of this position. This is a position where you will apply your knowledge of and experience with Citrix / VMware is required. You are able to solve complex problems, perform migrations and provide sound advice if required. Some examples of things you will be involved with in this position: Migrations, setting up and maintaining systems that are available 24 hours a day and you will ensure that the management of these systems is also well organized.
**YOUR RESPONSIBILITIES**
+ Manage and optimize our (Enterprise) server environment;
+ You participate as a specialist in projects, create technical designs and document the implemented solutions.
+ You collaborate with various disciplines within our IT (Corporate) organization to realize projects;
+ Execute and plan changes without disrupting the business process, including documenting and handing over to IT Support.
+ You know better than anyone that the implementation of these changes can have a major impact on the business;
+ You support our suppliers and users when there are IT technical problems;
+ You are able to identify the requirements and wishes of our organization and translate them into IT solutions;
**YOUR SKILLS AND EXPERIENCE**
+ You have demonstrable HBO working and thinking level;
+ You have at least 5 years of relevant experience in a similar position in large ICT environment(s);
+ At least 5 year working experience with Citrix DAAS or VDI
+ Knowledge of scripting and automation of software and processes
+ You enjoy sharing your knowledge with your team members;
+ You are analytically strong and you think it's cool to work problem-solving;
+ You are proactive, results-oriented and innovative;
+ You have good knowledge of the English language in word and writing;
+ You are available 40 hours per week.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

Qualifications
Primary Technical abilities: br>
1. Azure / AWS Cloud Computing

2. System Administration in Windows Server Operating Systems (W2K8R2, W2K12, W2K19 and W2K22)

3. Knowledge in Security and Anti-Virus (Cortex XDR and MS Defender)

4. Knowledge in Patch Management (BIGFIX, WSUS)

5. Knowledge in ITIL/ITSM framework

6. Knowledge in using a Scheduling Software (example: CA Unicenter Autosys)

7. Knowledge in using a Monitoring Software (example: CA Unicenter NSM, TRUESIGHT - BMC, Solarwinds…) < r>
8. Knowledge in Databases (SQLServer, or/and Oracle)

9. Knowledge in the administration of a main Backup & Storage technologies such as:

• Veeam Backup < r>
• Commvault Backup < r>
• Druv a B a ckup < r>
• Azu re & A WS B a ckup < r>
• Ne tB ac kup < r>
• Ne tApp (St or age ) < r>
• P ure Sto rage < r>
10. VMWare/HYPER-V Administration

11. Experienced in ITIL framework and best practices

Secondary Technical abilities:

12. Knowledge in Web Application Server Administration

13. Competencies in IT Software and Hardware

14. System administration in Unix Operating Systems Linux RHEL 5.x or above (or HPUX 11.x)

15. Competences in IT Hardware

16. Competencies in Storage and Backup Technology Management

17. Basic knowledge in Network

Behavior abilities:

1. 3-5 years of experience in system administration and troubleshooting.

2. Self-motivated, eager to learn and grow in the I.S. profession

3. Team player must be able to work with people within and outside of the IT department.

4. Customer service oriented

5. Excellent communication skills, verbal and written. English speaking mandatory (French/Italian reading would be

appreciated)

6. Ability to analyze and synthesize situations

7. Ability to Understand the business constraints

8. Dedication

Technical Environment:

● OS Server: Windows Server 2008 to Windows Server 2022 – Linux RedHat Enterprise 6 to 7
● OS Client: Windows 10 to Windows 11 < r>
● Cloud Environment (Azure and AWS) < r>
● Knowledge of scripting and automation (PowerShell). < r>
● Unix: Linux, HP-UX, Solaris and AIX operating systems < r>
● Software: Microsoft Office 365 < r>
● Microsoft Active Directory < r>
● Security Tools: Cortex XDR & Microsoft Defender < r>
● VMWare 5.x and above < r>
● Hardware: Dell & Cisco UCS servers < r>
● Storage: Netapp, SAN IBM & SVC, Dell Compellent, iSCSI Storage Dell Equallogic & MD, Pure Storage < r>
● Veeam Backup & Replication < r>
● ZERTO < r>
● Backup Commvault, TRUSIGHT-BMC & Solarwinds Monitoring < r>
Job Description
RESPONSIBILITIES:

1. Work under the Tech Services & IT Security directives to support, implement, monitor and administer the ISS

infrastructure and services.

2. Second level of operational technical support for the Tech Services & IT Security infrastructure services including but not

limited to virtualization system, windows and Linux operating systems, Web Application Server Administration, security,

network, storage, backup, monitoring and applications, autosys with rotating shift-mode.

3. Assure system and service administration is practised in-line with ISS procedures.

4. Advanced troubleshooting and implementation of solution in conjunction with vendor and third-party support within the

applicable technology platform that you will be responsible for.

5. Support, Report and Administration of ESSPI’s Local IT’s inventory, maintenance and devices
6. Comply and being proactive with the ITSM processes lifecycle & SLA standards:

● Incident Management - Maintain effective escalation and customer focused communication in the event of < r>
incidents; Take ownership and regularly update with your actions of any assigned incidents; Required to

investigate and diagnose the incident accurately and effectively; Prioritize your response to the incident

based on the Priority and Severity of the issue; Define an action plan for detailed diagnosis with the aim to

resolve the incident and restore normal service operation as soon as possible; Initiate Problem Record for

recurring multiple incidents and/or the incident is deemed to have a deeper issue that requires root cause analysis

or escalation.

● Problem Management - Responsible for detection and initiation of the Problem record (PMR), Initial < r>
categorization, classification and prioritization of the problem record

● Change Management - Coordinate with various parties for change request management operation; < r>
Performing the routine tasks that keep the infrastructure running is a core part of the role.

Perform/implement Change requests with provided implementation plan/s teps.

● Continuous Service Improvement - Contribute in quality and productivity improvement projects, providing < r>
analysis of information; Ensure the Compliance of processes and best practices outlined by the Technical

Supervisor and Management;

7. Pro-active in ensuring stability, response time, operational consistency and life cycle over the System Infrastructures,

while providing monthly reports on activity, quality and performance of these System Infrastructures.

8. Participate in emerging projects, and act at the technical level and as the liaison for the rest of his/her department.

9. Report on administration and project progress to the Tech Services & IT Security Team Leader, and SDM.

10. Ensure appropriate documentation, including procedures for the Operations & Services and Pre-Production departments

11. Follow training plans, requirements and schedules as outlined. Complete and keep up to date with all Mandatory trainings

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**The opportunity**

The AVP MBPS Infrastructure acts as the overall ETS site leader for the MBPS locations ( Quezon City, Cebu).

**Responsibilities**:

- Direct responsibility and oversight of a team of ~140 and matrixed responsibility for the ~400 ETS employees at the MBPS locations.
- Develop ETS offshore support Model to provide 7/24 ETS support teams in Asia and North America
- Partners with the various ETS and Segment IT teams to build relationships, develop site goals, drive consistent performance, ensure open and continuous communications and highlight areas of service improvement for the MBPS business.
- Act as the senior escalation point for both technical and stakeholder issues in build projects and in the overall delivery of technology services for MBPS.
- Participate in the planning, development, deployment of innovative solutions that meet existing and future market/business needs with respect to cost, functionality, performance, scalability and reliability.
- Execute ETS technical strategy as applicable to MBPS to enable all current and future service needs for all MBPS staff
- Identify, solution and implement technical solutions/services which are unique to MBPS and ensure they are aligned to the ETS technical strategy.
- Collaborate with the MPBS business stakeholders to develop, fund and execute a 24-month rolling roadmap will that deliver technology services in anticipation of business demand.
- Establish and maintain effective working relationships with the ETS and Segment IT groups to ensure that MBPS specific requirements, issues, and constraints are reflected in design and solution activities.
- Effectively communicate plans and provide consultative advice, counsel, education and guidance across all levels on the delivery of the IT services to the MBPS business.
- Increase cross business unit collaboration and drive the sharing of Operational Best Practices across all Business Units and functions within MBPS **.**:

- Recruit and build a high performing team of experienced support engineers and technology leaders
- Lead and execute common, consistent and accurate performance and metrics reporting specific to MBPS for ETS to contribute to the site-wide balanced scorecard and dashboard (weekly/monthly/annually).
- Local matrix management across all IS & ETS employees in MBPS, to facilitate all local communications and alignment to local MBPS standards & policies, and Global Manulife IT team.
- Promoting collaboration with the team and across the organization.
- Work with Local MBPS GM/ MBPS HR and IT Primary manager in driving accountability and decision making around Hiring / Termination, Movements, Performance rating, Compensation/bonus, Goal setting, Development and Engagement.
- Facilitate labor and employee relation activities aligned to local labor practices

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

**Responsibilities**:

- Manage the Program's Service Management Team
- Own and manage the Service Level Management process and Continual Service Improvement process
- Review, analyze and finalize Service Level requirements, including the UCs and OLAs and including the impacts and other options
- Documentation of Service Level Assessment outcome
- Facilitate Service Level Review
- Update Service Level Dashboards
- Implement a feedback process framework for client feedback, including commendations and escalations
- Managing the design, implementation and regular operational activities of the ITSM Service Level Management Process
- Oversee the ITSM Service Level Management Process, including its audits to ensure compliance with defined policies and SLAs
- Planning and deployment of the standard Service Level Management process for new projects
- Provide training to all the supporting capabilities, including client and account teams, the standard Service Level Management Process and its execution
- Escalate all process-breakdown-related cases causing either a delay in resolution or an actual SLA breach
- Closely work with the Problem Manager to ensure RCAs are done on any reported SLA failure
- Provide monitoring and reporting related to the Service Level Management process, including any process related Service Improvement Plans
- Act as the point of contact for Service Management Team for the program, support, and client teams to ensure that the process requirements and improvements are realized into the tool/technology specifications
- Conduct regular review, revision, and re-approval of all applicable process documents

**Qualifications**:

- Strong working knowledge of ITIL V3 Service Level Management processes
- Excellent data analysis and report generation
- Working experience on the CSI process
- Good training and presentation skills on both Accenture and Client environment settings
- Highly influential, especially in cases where there is no direct reporting line
- Good Process and Quality Management skills and experience
- Strong ability to recognize potential risks and their respective mitigation steps
- Excellent communications skills both written and verbal
- Willing and able to work effectively in a diverse and multi-cultural environment
- Willing and able to work on a shifting schedule

**Join our high-performing team and enjoy these benefits**:

- Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and housing plan
- Company-sponsored trainings like upskilling and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment

**TERMS AND CONDITIONS**

**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:

- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate

**Salary**: Php28,000.00 - Php178,000.00 per month

Schedule:

- 8 hour shift
- Rotational shift

**Company Description**
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.

Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age

**Responsibilities**:

- Create incident from event monitoring tool
- Fullfil service
- Execution of emergency and scheduled job operations
- Work request processing
- Contributing to continuous quality improvements
- Reporting and handovers

**Qualifcations**:

- Bachelor’s degree or equivalent experience in the field of Design, Communications, Information Technology or similar field.
- Experienced in batch montoring and Infrastrucuture monitoring

**Join our high-performing team and enjoy these benefits**:

- Healthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Pan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and housing plan
- Company-sponsored trainings like upskilling and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment

**TERMS AND CONDITIONS**

**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:

- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member’s Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate

**Salary**: Php24,000.00 - Php54,000.00 per month

Schedule:

- 8 hour shift
- Rotational shift

**Qualifications**: Bachelor Degree holder in Information Technology, Computer Engineering, Computer Science or any related fieldAt least 5 years experience as a Manager for Technical or ITJob Summary: Server & Network Management, Implementation and Support, Enterprise Level of Network Infrastructure, Database System, SDWAN, Active Directory, VOIP, Endpoint Solutions & CCTV ManagementServer Experience (Traditional, Converge, Hyperconverge), Database System Management, Project Management and ImplementationBusiness Unit: WalterMart Supermarket

Knowledgeable in configuration and maintenance of Cisco Switches
- Knowledgeable in basic linux commands.
- Knowledgeable in configuration router/firewall. Experience in Fortigate firewall is a plus.
- Knowledge in managing and configuring virtualization systems. ESXI or Hyper
- Knowledgeable in switches and routers, firewall, TCP / IP, IP addressing, subnetting.
- Obtain customer requirements and create project plans and time schedules.
- Provide oversight and technical supervision to team members involved to take the project to successful completion.
- Create, evaluate, and document procedures for existing and new systems.
- Provide technical operation consultation to customers and technical staff to design and implement network infrastructure solutions and improvements.
- Work with budget and management staff to clarify rationale for technical decisions and help educate them on unfamiliar technology concepts so they can understand the basis for the decisions.
- Work with budget and management staff to clarify rationale for technical decisions and help educate them on unfamiliar technology concepts so they can understand the basis for the decisions.

Pay: Php30,000.00 - Php40,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Key Responsibilities:**
+ Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
+ Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
+ Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
+ Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
+ Participate in support planning sessions, daily team syncs, and backlog grooming to ensure timely issue resolution.
+ Contribute to continuous improvement efforts by identifying recurring issues and recommending process improvements or automation opportunities.
+ Support other operational and project-based tasks assigned.
**Required Qualifications:**
+ Associate's degree in computer science, information technology, or related field, or equivalent hands-on experience.
+ Minimum 1 year of experience supporting enterprise networks in a technical or operational role.
+ CCST certification or equivalent networking expertise.
+ hands-on experience with at least one of the following:
+ Routing and switching (Cisco routers and switches, VMware SD-WAN)
+ Firewalls (Cisco ASA, Palo Alto, NSX)
+ Load balancers (F5, AVI)
**Preferred Qualifications:**
+ Palo Alto PCNSE certification
+ F5 or related load balancing certifications
+ Microsoft Azure certification
+ Familiarity with project or incident management practices (e.g., ITIL, Agile)
+ Experience automating network support tasks using Python or scripting tools
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._