28 Infrastructure jobs in the Philippines
Infrastructure Network Engineer I
Pasay City, National Capital Region
Conduent
Posted 21 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Key Responsibilities:**
+ Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
+ Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
+ Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
+ Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
+ Participate in support planning sessions, daily team syncs, and backlog grooming to ensure timely issue resolution.
+ Contribute to continuous improvement efforts by identifying recurring issues and recommending process improvements or automation opportunities.
+ Support other operational and project-based tasks assigned.
**Required Qualifications:**
+ Associate's degree in computer science, information technology, or related field, or equivalent hands-on experience.
+ Minimum 1 year of experience supporting enterprise networks in a technical or operational role.
+ CCST certification or equivalent networking expertise.
+ hands-on experience with at least one of the following:
+ Routing and switching (Cisco routers and switches, VMware SD-WAN)
+ Firewalls (Cisco ASA, Palo Alto, NSX)
+ Load balancers (F5, AVI)
**Preferred Qualifications:**
+ Palo Alto PCNSE certification
+ F5 or related load balancing certifications
+ Microsoft Azure certification
+ Familiarity with project or incident management practices (e.g., ITIL, Agile)
+ Experience automating network support tasks using Python or scripting tools
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Key Responsibilities:**
+ Troubleshoot and resolve network issues escalated from frontline support, using strong analytical and diagnostic skills.
+ Collaborate with engineering and operations teams to implement network changes, maintenance activities, and incident response plans.
+ Maintain and update network documentation, including topology diagrams, configuration records, and support procedures.
+ Assist in testing and validating network upgrades, patches, and new deployments in a support capacity.
+ Participate in support planning sessions, daily team syncs, and backlog grooming to ensure timely issue resolution.
+ Contribute to continuous improvement efforts by identifying recurring issues and recommending process improvements or automation opportunities.
+ Support other operational and project-based tasks assigned.
**Required Qualifications:**
+ Associate's degree in computer science, information technology, or related field, or equivalent hands-on experience.
+ Minimum 1 year of experience supporting enterprise networks in a technical or operational role.
+ CCST certification or equivalent networking expertise.
+ hands-on experience with at least one of the following:
+ Routing and switching (Cisco routers and switches, VMware SD-WAN)
+ Firewalls (Cisco ASA, Palo Alto, NSX)
+ Load balancers (F5, AVI)
**Preferred Qualifications:**
+ Palo Alto PCNSE certification
+ F5 or related load balancing certifications
+ Microsoft Azure certification
+ Familiarity with project or incident management practices (e.g., ITIL, Agile)
+ Experience automating network support tasks using Python or scripting tools
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
0
Infrastructure Operations Assistant Manager
Manulife
Posted 2 days ago
Job Viewed
Job Description
The Infrastructure Operations Assistant Manager role offers an exciting opportunity to lead and enhance the Global Operations Command Center's IT service delivery. This position is pivotal in ensuring seamless operations and aligning IT services with business objectives, thereby contributing significantly to our mission of operational excellence and customer satisfaction. By joining our team, you will gain valuable experience in managing a global IT infrastructure, develop leadership skills, and drive continuous improvement initiatives, all within a supportive and inclusive environment that empowers your professional growth.
**Position Responsibilities:**
+ **Service Management:** Oversee daily operations of the Global Operations Command Center to ensure high availability and performance of IT services, develop and implement service delivery strategies, and monitor performance metrics to meet SLAs.
+ **Team Leadership:** Lead and manage a team of service delivery professionals, fostering a collaborative environment, ensuring professional development, and coordinating shifts for 24/7 coverage and rapid incident response.
+ **Incident and Problem Management:** Manage incident processes to ensure timely issue resolution, conduct root cause analysis for major incidents, and coordinate with cross-functional teams for complex issue resolution.
+ **Stakeholder Collaboration:** Serve as the primary contact for service delivery issues, collaborate with IT, business units, and vendors for integrated service delivery, and communicate service performance and changes to stakeholders.
+ **Continuous Improvement:** Drive initiatives to optimize service delivery processes and technologies, stay informed of industry trends, and conduct regular reviews to ensure compliance with organizational standards.
**Required Qualifications:**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
+ Proficiency in ITSM frameworks, such as ITIL version 3, for efficient IT service management.
+ Proven experience in IT service delivery and operations management within a global organization.
+ Familiarity with the ServiceNow platform and remote support tools.
+ At least 5 years of experience in IT Infrastructure, including 2 years on Cloud, and 2 years in IT Operations.
**Preferred Qualifications:**
+ AZ-900 / AZ-104 / ITIL 4 Certification
+ Project Management Certification
+ At Least 2-Year Experience on using Linux OS
+ Experience on using RedHat Ansible Automation Platform
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
En la oficina
**Position Responsibilities:**
+ **Service Management:** Oversee daily operations of the Global Operations Command Center to ensure high availability and performance of IT services, develop and implement service delivery strategies, and monitor performance metrics to meet SLAs.
+ **Team Leadership:** Lead and manage a team of service delivery professionals, fostering a collaborative environment, ensuring professional development, and coordinating shifts for 24/7 coverage and rapid incident response.
+ **Incident and Problem Management:** Manage incident processes to ensure timely issue resolution, conduct root cause analysis for major incidents, and coordinate with cross-functional teams for complex issue resolution.
+ **Stakeholder Collaboration:** Serve as the primary contact for service delivery issues, collaborate with IT, business units, and vendors for integrated service delivery, and communicate service performance and changes to stakeholders.
+ **Continuous Improvement:** Drive initiatives to optimize service delivery processes and technologies, stay informed of industry trends, and conduct regular reviews to ensure compliance with organizational standards.
**Required Qualifications:**
+ Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
+ Proficiency in ITSM frameworks, such as ITIL version 3, for efficient IT service management.
+ Proven experience in IT service delivery and operations management within a global organization.
+ Familiarity with the ServiceNow platform and remote support tools.
+ At least 5 years of experience in IT Infrastructure, including 2 years on Cloud, and 2 years in IT Operations.
**Preferred Qualifications:**
+ AZ-900 / AZ-104 / ITIL 4 Certification
+ Project Management Certification
+ At Least 2-Year Experience on using Linux OS
+ Experience on using RedHat Ansible Automation Platform
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
En la oficina
This advertiser has chosen not to accept applicants from your region.
1
Senior Infrastructure Reliability Engineer (MongoDB)
Makati City, National Capital Region
Manulife
Posted today
Job Viewed
Job Description
To provide BAU support for MongoDB across Asia. The MongoDB DBA brings 7 plus years of experience in MongoDB installation, Configuration and administration. Possess technical skills and experience in monitoring, troubleshooting, maintenance of MongoDB databases.
**Position Responsibilities:**
+ Provides day-to-day support including installation, configuration, troubleshooting, performance tuning, backup and recovery of Mongo database
+ Installation, configuration and maintenance of MongoDB clusters on-premise and Atlas
+ Evaluate, Plan and perform Mongo DB major/minor upgrades
+ MongoDB scaling across data centres and/or in - depth understanding of MongoDB, including replica sets. Schema using Mongos.
+ Backup & Recovery, Database optimization, hardening and Security maintenance.
+ Backup and restore databases, collections as needed between environments using mongo utilities
**Required Qualifications:**
+ Minimum 7 years of experience in MongoDB and Database Administration
+ Must have worked on production support with hands on experience on standalone, replication, sharding, clustering
+ Experience in upgrading database versions, migrating data across multiple databases/Mongo Atlas and performed CRUD operations.
+ Possess strong experience on query SQL tuning, performance optimization and data realignments
+ Knowledge of managing a MongoDB cluster using Mongo's OpsManager tool
+ Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
+ Must be willing to work on rotational 24x7 Oncall support, planned/adhoc weekend support/changes and flexible to meet current and future business needs
+ Good communication skills with Positive attitude, problem solving skills, multi-tasking and self-initiative qualities
**Preferred Qualifications:**
+ Postgre
**When you join our team:**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Position Responsibilities:**
+ Provides day-to-day support including installation, configuration, troubleshooting, performance tuning, backup and recovery of Mongo database
+ Installation, configuration and maintenance of MongoDB clusters on-premise and Atlas
+ Evaluate, Plan and perform Mongo DB major/minor upgrades
+ MongoDB scaling across data centres and/or in - depth understanding of MongoDB, including replica sets. Schema using Mongos.
+ Backup & Recovery, Database optimization, hardening and Security maintenance.
+ Backup and restore databases, collections as needed between environments using mongo utilities
**Required Qualifications:**
+ Minimum 7 years of experience in MongoDB and Database Administration
+ Must have worked on production support with hands on experience on standalone, replication, sharding, clustering
+ Experience in upgrading database versions, migrating data across multiple databases/Mongo Atlas and performed CRUD operations.
+ Possess strong experience on query SQL tuning, performance optimization and data realignments
+ Knowledge of managing a MongoDB cluster using Mongo's OpsManager tool
+ Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures
+ Must be willing to work on rotational 24x7 Oncall support, planned/adhoc weekend support/changes and flexible to meet current and future business needs
+ Good communication skills with Positive attitude, problem solving skills, multi-tasking and self-initiative qualities
**Preferred Qualifications:**
+ Postgre
**When you join our team:**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
2
Senior Infrastructure Reliability Engineer (Middleware)
Makati City, National Capital Region
Manulife
Posted today
Job Viewed
Job Description
We are seeking a highly skilled and collaborative Senior Infrastructure Reliability Engineer to join our team in Manila. This is a permanent, hands-on technical role focused on ensuring the reliability, performance, and scalability of middleware systems and cloud-based infrastructure. The ideal candidate will have strong experience in WebSphere, Azure, automation scripting, and certificate management, along with excellent troubleshooting skills and a team-oriented mindset. The role includes participation in a rotational weekend on-call support schedule. Position Responsibilities: Middleware Administration & Support Install, configure, maintain, and troubleshoot WebSphere Application Server and WebSphere Portal. Deploy and support applications and portlets in WebSphere environments. Integrate LDAP with TDS and TDI, including version upgrades. Perform patching, hardening, SSL setup, and certificate renewals in line with security standards. Provide escalation support for middleware-related issues. Cloud & Azure Operations Manage and optimize Azure services: App Services, Logic Apps, Azure Functions, and API Management. Support integration of middleware with cloud-native applications. Contribute to cloud migration and optimization initiatives. Portal Management Configure and maintain WebSphere Portal clusters, virtual portals, and backend database integrations. Manage portal themes, skins, portlets, and content syndication. Execute ConfigEngine tasks and support high availability configurations. Automation & Scripting Develop and maintain Shell and Batch scripts for infrastructure automation. Use Ansible to automate deployment and configuration tasks. Performance Monitoring & Troubleshooting Monitor system performance and proactively resolve issues. Implement logging, alerting, and diagnostic tools to ensure system health and uptime. Apply strong troubleshooting skills to quickly identify and resolve infrastructure and middleware issues. Project Participation & Team Collaboration Collaborate with cross-functional teams on middleware and infrastructure projects. Contribute to documentation, testing, and deployment activities. Support project timelines and deliverables. Be a proactive team player, contributing to a positive and productive team environment. Required Qualifications: Bachelor's or master's degree in computer science, Information Technology, or a related field. 7+ years of experience in middleware and cloud infrastructure roles. Strong hands-on experience with WebSphere, WebLogic, and Oracle Forms/Reports. Proficient in Microsoft Azure (PaaS/IaaS). Familiar with DevOps practices, CI/CD pipelines, and automation tools. Strong analytical and troubleshooting skills. Willingness to participate in rotational weekend on-call support. Preferred Qualifications: Experience with IBM Sterling, SDS, BPM, WODM, and IIS. Exposure to Docker, Kubernetes, and container technologies. Experience working in Agile/Scrum environments. When you join our team: - We'll empower you to learn and grow the career you want. - We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. - As part of our global team, we'll support you in shaping the future you want to see. Acerca de Manulife y John Hancock Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite . Manulife es un empleador que ofrece igualdad de oportunidades En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a . Modalidades de Trabajo Híbrido
This advertiser has chosen not to accept applicants from your region.
3
Infrastructure Specialist-AWS DevOps Engineer
IBM
Posted 3 days ago
Job Viewed
Job Description
**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As a DevOps Engineer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys.
Your primary responsibilities include:
* Comprehensive Feature Development and Issue Resolution: Working on the end-to-end feature development and solving challenges faced in the implementation.
* Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
* Continuous Learning and Technology Integration: Being eager to learn new technologies and implementing the same in feature development.
**Required technical and professional expertise**
* Containerization experience such as Docker and Kubernetes.
* Knowledge of CI/CD pipelines and tools.
* Experience with AWS Cloud Platform.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
As a DevOps Engineer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys.
Your primary responsibilities include:
* Comprehensive Feature Development and Issue Resolution: Working on the end-to-end feature development and solving challenges faced in the implementation.
* Stakeholder Collaboration and Issue Resolution: Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
* Continuous Learning and Technology Integration: Being eager to learn new technologies and implementing the same in feature development.
**Required technical and professional expertise**
* Containerization experience such as Docker and Kubernetes.
* Knowledge of CI/CD pipelines and tools.
* Experience with AWS Cloud Platform.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
4
IT Infrastructure Support Engineer ( BPIT, Philippines
Teradyne
Posted 23 days ago
Job Viewed
Job Description
Our Purpose:
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
Are you prepared to embrace the challenge of shaping the future of one of the most unique and dynamic IT infrastructure support teams? Join our innovative tools and technology support group and collaborate with esteemed professionals in both software and hardware engineering. As enablers of future SW and HW engineering technologies, you will excel in our highly dynamic, customer-focused environment, and be part of an interdisciplinary team responsible for maintaining all aspects of engineering development infrastructure.
This full-time role operates under the principles of Agile methodology and involves working closely with software and hardware development engineers and managers. We emphasize automation in every step as we transition our complex flagship product toward a continuous integration and continuous delivery DevSecOps model.
The ideal candidate in this role will be a critical technical support resource responsible for:
- assisting internal customers on development tools used in both SW and HW engineering groups
- triaging and troubleshooting IT incidents affecting engineering development
- collaborating with various core IT teams on infrastructure improvement projects
- performance benchmarking, monitoring key systems and services, and automating metrics collection processes
- maintaining technical support documentation.
You are also:
- self-motivated continuously striving to grow and to keep up with modern technologies
- an excellent communicator and able to work without direct supervision
- highly organized and skilled in effective task prioritization and always ahead of others
- an innovative thinker unafraid of failure and passionate about embracing challenges
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
- Must be able to work during weekends on rotations and flexible hours
- 3+ years of related experience with a bachelor's degree related to information technology
- Automation/orchestration experience (Jenkins preferred)
- Linux administration experience (RedHat preferred)
- Experience with Python, Groovy, Perl, Bash, and PowerShell
- Working knowledge in GitHub and Jira
- Working knowledge in different types of RDBMS (PostgreSQL preferred)
- Working knowledge of Windows administration.
- Strong customer service skills with previous HelpDesk experience
Nice to have:
- Experience with CloudBees CD/RO
- Proficiency in various Source Control Management systems (e.g., Git, AccuRev, ClearCase, SVN)
- Expertise in Kubernetes deployment and compute virtualization technologies such as VMWare
- Familiarity with Azure and AWS cloud computing
- Knowledge of FlexLM License management
- Background in Software Build and Release processes
We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
Are you prepared to embrace the challenge of shaping the future of one of the most unique and dynamic IT infrastructure support teams? Join our innovative tools and technology support group and collaborate with esteemed professionals in both software and hardware engineering. As enablers of future SW and HW engineering technologies, you will excel in our highly dynamic, customer-focused environment, and be part of an interdisciplinary team responsible for maintaining all aspects of engineering development infrastructure.
This full-time role operates under the principles of Agile methodology and involves working closely with software and hardware development engineers and managers. We emphasize automation in every step as we transition our complex flagship product toward a continuous integration and continuous delivery DevSecOps model.
The ideal candidate in this role will be a critical technical support resource responsible for:
- assisting internal customers on development tools used in both SW and HW engineering groups
- triaging and troubleshooting IT incidents affecting engineering development
- collaborating with various core IT teams on infrastructure improvement projects
- performance benchmarking, monitoring key systems and services, and automating metrics collection processes
- maintaining technical support documentation.
You are also:
- self-motivated continuously striving to grow and to keep up with modern technologies
- an excellent communicator and able to work without direct supervision
- highly organized and skilled in effective task prioritization and always ahead of others
- an innovative thinker unafraid of failure and passionate about embracing challenges
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
- Must be able to work during weekends on rotations and flexible hours
- 3+ years of related experience with a bachelor's degree related to information technology
- Automation/orchestration experience (Jenkins preferred)
- Linux administration experience (RedHat preferred)
- Experience with Python, Groovy, Perl, Bash, and PowerShell
- Working knowledge in GitHub and Jira
- Working knowledge in different types of RDBMS (PostgreSQL preferred)
- Working knowledge of Windows administration.
- Strong customer service skills with previous HelpDesk experience
Nice to have:
- Experience with CloudBees CD/RO
- Proficiency in various Source Control Management systems (e.g., Git, AccuRev, ClearCase, SVN)
- Expertise in Kubernetes deployment and compute virtualization technologies such as VMWare
- Familiarity with Azure and AWS cloud computing
- Knowledge of FlexLM License management
- Background in Software Build and Release processes
We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
This advertiser has chosen not to accept applicants from your region.
5
IT Infrastructure Support Engineer ( BPIT, Philippines
Teradyne
Posted 23 days ago
Job Viewed
Job Description
Our Purpose:
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
Are you prepared to embrace the challenge of shaping the future of one of the most unique and dynamic IT infrastructure support teams? Join our innovative tools and technology support group and collaborate with esteemed professionals in both software and hardware engineering. As enablers of future SW and HW engineering technologies, you will excel in our highly dynamic, customer-focused environment, and be part of an interdisciplinary team responsible for maintaining all aspects of engineering development infrastructure.
This full-time role operates under the principles of Agile methodology and involves working closely with software and hardware development engineers and managers. We emphasize automation in every step as we transition our complex flagship product toward a continuous integration and continuous delivery DevSecOps model.
The ideal candidate in this role will be a critical technical support resource responsible for:
- assisting internal customers on development tools used in both SW and HW engineering groups
- triaging and troubleshooting IT incidents affecting engineering development
- collaborating with various core IT teams on infrastructure improvement projects
- performance benchmarking, monitoring key systems and services, and automating metrics collection processes
- maintaining technical support documentation.
You are also:
- self-motivated continuously striving to grow and to keep up with modern technologies
- an excellent communicator and able to work without direct supervision
- highly organized and skilled in effective task prioritization and always ahead of others
- an innovative thinker unafraid of failure and passionate about embracing challenges
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
- Must be able to work during weekends on rotations and flexible hours
- 3+ years of related experience with a bachelor's degree related to information technology
- Automation/orchestration experience (Jenkins preferred)
- Linux administration experience (RedHat preferred)
- Experience with Python, Groovy, Perl, Bash, and PowerShell
- Working knowledge in GitHub and Jira
- Working knowledge in different types of RDBMS (PostgreSQL preferred)
- Working knowledge of Windows administration.
- Strong customer service skills with previous HelpDesk experience
Nice to have:
- Experience with CloudBees CD/RO
- Proficiency in various Source Control Management systems (e.g., Git, AccuRev, ClearCase, SVN)
- Expertise in Kubernetes deployment and compute virtualization technologies such as VMWare
- Familiarity with Azure and AWS cloud computing
- Knowledge of FlexLM License management
- Background in Software Build and Release processes
We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
Are you prepared to embrace the challenge of shaping the future of one of the most unique and dynamic IT infrastructure support teams? Join our innovative tools and technology support group and collaborate with esteemed professionals in both software and hardware engineering. As enablers of future SW and HW engineering technologies, you will excel in our highly dynamic, customer-focused environment, and be part of an interdisciplinary team responsible for maintaining all aspects of engineering development infrastructure.
This full-time role operates under the principles of Agile methodology and involves working closely with software and hardware development engineers and managers. We emphasize automation in every step as we transition our complex flagship product toward a continuous integration and continuous delivery DevSecOps model.
The ideal candidate in this role will be a critical technical support resource responsible for:
- assisting internal customers on development tools used in both SW and HW engineering groups
- triaging and troubleshooting IT incidents affecting engineering development
- collaborating with various core IT teams on infrastructure improvement projects
- performance benchmarking, monitoring key systems and services, and automating metrics collection processes
- maintaining technical support documentation.
You are also:
- self-motivated continuously striving to grow and to keep up with modern technologies
- an excellent communicator and able to work without direct supervision
- highly organized and skilled in effective task prioritization and always ahead of others
- an innovative thinker unafraid of failure and passionate about embracing challenges
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
- Must be able to work during weekends on rotations and flexible hours
- 3+ years of related experience with a bachelor's degree related to information technology
- Automation/orchestration experience (Jenkins preferred)
- Linux administration experience (RedHat preferred)
- Experience with Python, Groovy, Perl, Bash, and PowerShell
- Working knowledge in GitHub and Jira
- Working knowledge in different types of RDBMS (PostgreSQL preferred)
- Working knowledge of Windows administration.
- Strong customer service skills with previous HelpDesk experience
Nice to have:
- Experience with CloudBees CD/RO
- Proficiency in various Source Control Management systems (e.g., Git, AccuRev, ClearCase, SVN)
- Expertise in Kubernetes deployment and compute virtualization technologies such as VMWare
- Familiarity with Azure and AWS cloud computing
- Knowledge of FlexLM License management
- Background in Software Build and Release processes
We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for visa sponsorship.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
This advertiser has chosen not to accept applicants from your region.
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6
Cloud & Infrastructure Operations Manager - Makati City
Makati City, National Capital Region
Avaloq
Posted 4 days ago
Job Viewed
Job Description
Cloud & Infrastructure Operations Manager - Makati City Company Description
Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.
We are seeking a dynamic and hands-on Operational Manager to oversee and coordinate our IT operations team in Makati, Philippines, with a focus on Network and Identity and Access Management (IAM) services as part of the Cloud Foundation. This role is pivotal in ensuring operational excellence, incident coordination, and seamless collaboration across our global IT infrastructure, particularly between our operations centers in Switzerland and Philippines.
This is not a purely managerial role. The ideal candidate is expected to actively contribute technically - spending a significant portion of their time working directly on operational tasks in either Network or IAM , depending on their area of expertise. A solid understanding of both domains is essential to effectively support the team and lead by example.
Your Key Tasks
Team Leadership & Coordination
- Lead and manage the day-to-day operations of the Network and IAM teams in Makati, focusing on Network and IAM services.
- Support onboarding, training, and development of team members to maintain a high-performing and knowledgeable workforce.
- Foster a culture of accountability, collaboration, and technical excellence within the team.
Hands-On Technical Contribution
- Actively participate in operational tasks, troubleshooting, and service delivery in either Network or IAM.
- Provide technical guidance and mentorship to team members, ensuring best practices are followed.
- Contribute to the implementation and maintenance of automation and infrastructure solutions using GitOps and Infrastructure as Code (IaC) principles.
Incident & Service Management
- Act as the primary point of contact and reference manager for operational issues, escalations, and incident coordination across both domains.
- Ensure timely and effective incident management, including root cause analysis, resolution tracking, and communication with stakeholders.
- Monitor and report on service performance, operational KPIs, and team productivity.
Collaboration & Stakeholder Engagement
- Collaborate closely with the Head of Network , Head of IAM , and Head of IT APAC/MEA to align operational goals with strategic initiatives.
- Drive continuous improvement initiatives to enhance operational efficiency and service quality.
Education & Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in IT operations, with at least 2 years in a leadership or managerial role.
Technical Expertise
- Knowledge of Oracle Cloud Infrastructure (OCI)
- Strong technical background in either Network Infrastructure (e.g., Cisco SD-WAN, Cloud Networking, Fortigate proxy) or Identity and Access Management (e.g., Identity Governance such as One Identity Manager, Microsoft EntraID, Identity Providers).
- Working knowledge of the complementary domain (IAM or Network).
- Solid understanding of GitOps principles and experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or similar.
Operational & Organizational Skills
- Proven experience in managing hybrid or remote teams across multiple time zones.
- Solid understanding of ITIL practices, especially in incident and problem management.
- Excellent communication, coordination, and stakeholder management skills.
- Experience working in a matrix organization is a strong plus.
We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.
In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.
We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way.
Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.
#LI-Hybrid
This advertiser has chosen not to accept applicants from your region.
7
Associate Infrastructure Reliability Engineer, Global Operations Command Center (GOCC)
Manulife
Posted 2 days ago
Job Viewed
Job Description
_We're looking for an_ **_Associate Infrastructure Reliability Engineer_** _to join our GOCC Cloud Operations team at MBPS. In this role, you are expected to complete activities associated with providing the 24/7/365 operations required to maintain Manulife's infrastructure and IT services by identifying, analyzing, and prioritizing events and incidents and completing service requests and BAU tasks._
**Position Responsibilities:**
+ _Monitoring infrastructure components on-premises and in the cloud, troubleshoots system operating problems and determine the cause of system interruptions_
+ _1st Level support for issues related to infrastructure including IaaS and PaaS components_
+ _Performs system checks and basic maintenance plans_
+ _Assist_ _Infrastructure/DevOps/Application_ _Teams in creating and handling monitoring and troubleshooting tasks_
+ _Assist in the coordination and resolution of incidents_
**Required Qualifications:**
+ Experience: 1 to 3 years' experience in supporting applications in production environments running on Linux or Windows.
+ _Knowledge in Incident Management and Problem Management_
+ _Relevant experience from working in DevOps organizations_
+ Education: Must possess at least a bachelor's degree.
+ Work Arrangement: This position requires to work onsite.
+ Amenable to work in any shift assigned (mid/night/rotating); also flexible to work on holidays/weekends depending on business need.
**Preferred Qualifications:**
+ _ITIL v3 Foundation Certification_
+ _Experience in Microsoft Azure_
+ _Experience in working with IaaS and PaaS in Microsoft Azure such as Managed SQL web apps, etc_
+ _Confident in engaging with other teams in joint troubleshooting_
+ _Professional with good communication skills_
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
En la oficina
**Position Responsibilities:**
+ _Monitoring infrastructure components on-premises and in the cloud, troubleshoots system operating problems and determine the cause of system interruptions_
+ _1st Level support for issues related to infrastructure including IaaS and PaaS components_
+ _Performs system checks and basic maintenance plans_
+ _Assist_ _Infrastructure/DevOps/Application_ _Teams in creating and handling monitoring and troubleshooting tasks_
+ _Assist in the coordination and resolution of incidents_
**Required Qualifications:**
+ Experience: 1 to 3 years' experience in supporting applications in production environments running on Linux or Windows.
+ _Knowledge in Incident Management and Problem Management_
+ _Relevant experience from working in DevOps organizations_
+ Education: Must possess at least a bachelor's degree.
+ Work Arrangement: This position requires to work onsite.
+ Amenable to work in any shift assigned (mid/night/rotating); also flexible to work on holidays/weekends depending on business need.
**Preferred Qualifications:**
+ _ITIL v3 Foundation Certification_
+ _Experience in Microsoft Azure_
+ _Experience in working with IaaS and PaaS in Microsoft Azure such as Managed SQL web apps, etc_
+ _Confident in engaging with other teams in joint troubleshooting_
+ _Professional with good communication skills_
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
En la oficina
This advertiser has chosen not to accept applicants from your region.
8
Associate Infrastructure Reliability Engineer, Global Operations Command Center (GOCC)
Manulife
Posted 17 days ago
Job Viewed
Job Description
The Associate Infrastructure Reliability Engineer position offers an exciting opportunity to provide tier one technical support at the Global Operations Command Center in Quezon City, Philippines. By ensuring the smooth operation of Manulife's infrastructure and IT services 24/7/365, this role is crucial in maintaining our commitment to reliable and efficient service delivery. In this position, you will gain valuable experience in monitoring infrastructure components, troubleshooting system issues, and working alongside Infrastructure, DevOps, and Application teams to handle incidents and service requests. This role will empower you to grow your skills in a dynamic environment, contribute to impactful solutions, and be part of a team that values collaboration and innovation. Join us to help shape a diverse and inclusive workplace while advancing your career with opportunities for continuous learning and development.
**Position Responsibilities:**
+ Monitor infrastructure components on-premises and in the cloud and perform daily system activities.
+ Provide 1st level support for issues related to infrastructure, including IaaS and PaaS components, as part of a team that delivers 24/7 operational services.
+ Perform system checks and basic maintenance plans, troubleshoot system operating problems, and determine the cause of system interruptions.
+ Assist Infrastructure, DevOps, and Application teams in creating and handling monitoring and troubleshooting tasks, and in the coordination and resolution of incidents.
+ Document procedures and contribute to the onboarding of new tools and processes through improved automation.
+ **Work Arrangement** : This position requires full-time, onsite presence at the Global Operations Command Center in Quezon City, Philippines.
+ **24/7/365 Coverage** : As part of a 24/7/365 operation, the role involves providing continuous support to maintain infrastructure and IT services.
+ **Shifting Schedules** : The position operates on an 8-hour shift schedule, 5 days a week, with shifts alternating between early, mid, and night shifts. Shift patterns may change based on management and business needs.
**Required Qualifications:**
+ 1 to 3 years' experience in supporting applications in production environments running on Linux
+ Knowledge in Incident Management and Problem Management
+ Experience in monitoring and basic troubleshooting
+ Documentation and administration skills
+ Must possess at least a bachelor's degree.
**Preferred Qualifications:**
+ Experience with Microsoft Azure
+ Experience working with IaaS and PaaS in Microsoft Azure, such as Managed SQL web apps, etc.
+ ITIL v3 Foundation Certification
+ AZ900 Certification is a plus
+ Preferably knowledge in SQL administration and IIS administration
**When you join our team:**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
En la oficina
**Position Responsibilities:**
+ Monitor infrastructure components on-premises and in the cloud and perform daily system activities.
+ Provide 1st level support for issues related to infrastructure, including IaaS and PaaS components, as part of a team that delivers 24/7 operational services.
+ Perform system checks and basic maintenance plans, troubleshoot system operating problems, and determine the cause of system interruptions.
+ Assist Infrastructure, DevOps, and Application teams in creating and handling monitoring and troubleshooting tasks, and in the coordination and resolution of incidents.
+ Document procedures and contribute to the onboarding of new tools and processes through improved automation.
+ **Work Arrangement** : This position requires full-time, onsite presence at the Global Operations Command Center in Quezon City, Philippines.
+ **24/7/365 Coverage** : As part of a 24/7/365 operation, the role involves providing continuous support to maintain infrastructure and IT services.
+ **Shifting Schedules** : The position operates on an 8-hour shift schedule, 5 days a week, with shifts alternating between early, mid, and night shifts. Shift patterns may change based on management and business needs.
**Required Qualifications:**
+ 1 to 3 years' experience in supporting applications in production environments running on Linux
+ Knowledge in Incident Management and Problem Management
+ Experience in monitoring and basic troubleshooting
+ Documentation and administration skills
+ Must possess at least a bachelor's degree.
**Preferred Qualifications:**
+ Experience with Microsoft Azure
+ Experience working with IaaS and PaaS in Microsoft Azure, such as Managed SQL web apps, etc.
+ ITIL v3 Foundation Certification
+ AZ900 Certification is a plus
+ Preferably knowledge in SQL administration and IIS administration
**When you join our team:**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
En la oficina
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