50 Industrial Relations jobs in the Philippines
BPO HR Industrial Relations Associate
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Job Description
Company Description
IGT Solutions is a leading next-gen customer experience company, specializing in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, IGT manages end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, IGT employs over 25,000 specialists across 30 delivery centers worldwide, with certifications in IT and BPO processes.
Role Description
This is a full-time HRBP role at IGT Solutions located in Metro Manila. As an HRBP, you will be responsible for overseeing HR policies, employee relations, and ensuring compliance with labor and employment laws. Your role will also involve performance management and driving HR initiatives to support business objectives.
Qualifications
- 1-2 years experience in HR Policies, Human Resources (HR), and Employee Relations in a BPO set up
- Familiarity with Labor and Employment Law
- Proficiency in Performance Management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work effectively in a fast-paced environment
- Graduate of 4 year degree course
- HR certification or relevant degree is a plus
Employee/Industrial Relations Specialist, SEA&O
Posted today
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Job Description
Company Description
Let your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won't be your last. It could take you anywhere. Join us and discover just how far you can go
Role Introduction
To ensure all Industrial and Employee Relations align with the business needs and implement solutions that ensure compliance to our employment obligations. This role is responsible for defining and implementing a robust governance framework ensuring all associated strategy, policy and agreements connected with industrial and employee relations across the region are actively managed in a fair and compliant way. Also responsible for supporting local leaders and contributing to strategic projects, defining, and implementing locally relevant solutions including policy redesign and change management.
Key Responsibilities
Industrial relations and union negotiations
- Capable of understanding and providing advice on the content of Collective Agreements, Employment contracts, Workplace Policies and relevant employment legislation.
- Take a supportive role in negotiations to renew and re-negotiate key agreements including salary increments and Collective Agreements ahead of renewal.
- Proactively and progressively apply the industrial agreements to ensure compliance.
- Engage with local representative groups and unions.
- Monitor Industrial Relations law changes and provide such updates to Regional Policy ER/IR Manager.
Employee Relations and Strategy
- With the support of Regional Policy ER/IR Manager employment law related queries or cases that arise with expertise and engage in legal support in an effective manner.
- Advise the Regional Policy ER/IR Manager on areas of legal risk and recommend the best course of action to resolve in a timely manner.
- With the support of Regional Policy ER/IR Manager proactively manage the risk of potential legal issues and work with Area/ Country Heads to resolve any issues or disputes.
- Support Area Head & Area PPL to maintain productive ongoing relationships with employees.
- Partner with the Regional Policy ER/IR Manager and Area/Country PPL to monitor employment law changes within the region and ensure readiness to adapt and that opportunities are maximised within legislative constraints.
- Support to ensure that Cathay has engaged competent local labour law experts and is utilising their services effectively in each country as required.
Governance and Compliance
- Support to ensure regular audit of key processes and policies for compliance and conduct audits, identifying local risks.
- Support Regional Policy ER/IR Manager and Area Managers to ensure policies and practices are locally appropriate and meet all regulatory and compliance needs across relevant contracts, agreements, and local legislation.
- Drive consistency in application of People policies and contracts including implementing standard terms and conditions, improving contracts to reflect best practices globally
Policy Development and Communication
- Support Regional Policy ER/IR Manager to ensure global people policies are implemented in an appropriate local manner and local policies are defined/refined to be market specific.
- Work with local stakeholders as appropriate to ensure policies for the local environment are understood and are fit for purpose.
- Stays up to date and continuously develops expertise in all industrial agreements and employment relations standards across the region.
Occupational Health and Safety
- Partner with GSORM and Regional Policy ER/IR Manager to proactively establish a safety culture which ensures our people's safety at work is top of mind for all employees and is prioritised across the region.
- Advise on all local and regional health and safety legislation, practices and evolving trends
- Support to establish and embed protocols and guidance to meet local Occupational Health and Safety requirements.
- Utilise GSORM health and safety policies and guidelines to achieve effective implementation locally to meet both company expectations and local legislation
- Ensure all necessary health and safety reporting occurs as required regulations is conducted in a timely manner
Other
- Any other reasonable task as requested including actively supporting the Regional Policy ER/IR Manager in projects and/or ad hoc matters
Requirements
Academic Qualification
- Degree qualification in human resources, law, or similar field or relevant experience in employment and industrial relations
Knowledge, Skills, Training And Experience
- At least 5 years' Human Resource/Employee Relations experience in a complex matrix organisation
- Solid expertise of employment law across SEA countries
- Successful track record of negotiation experience with unions and employee
representative groups
- Ability to manage or provide support in a range of complex employment relations matters including performance management, disciplinary matters and CA interpretation.
- Strong written and oral communication and interpersonal skills
- Drives results to execute processes effectively
- Demonstrated ability to work in a highly matrix environment and engage key stakeholders
- Strong risk assessment, analytical and problem solving skills
- Growth mindset with demonstrated process improvement capabilities
- Demonstrable ability to positively engage with stakeholders and drive outcomes
- High levels of diplomacy and discretion
- The ability to work autonomously, but also be a strong team contributor.
- Embrace opportunities for change and facilitate new ways of working.
- Strong understanding of health and safety requirements and environment
- Please note that we will only be able to contact candidates who have been shortlisted for further consideration. **
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
senior industrial relations development officer b
Posted today
Job Viewed
Job Description
SENIOR INDUSTRIAL RELATIONS DEVELOPMENT OFFICER B in NCR
For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.
Employee/Industrial Relations Specialist, SEA&O
Posted today
Job Viewed
Job Description
Company Description
Let your passion fly We're proud to be one of the world's leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that's straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won't be your last. It could take you anywhere. Join us and discover just how far you can go
Role Introduction
To ensure all Industrial and Employee Relations align with the business needs and implement solutions that ensure compliance to our employment obligations. This role is responsible for defining and implementing a robust governance framework ensuring all associated strategy, policy and agreements connected with industrial and employee relations across the region are actively managed in a fair and compliant way. Also responsible for supporting local leaders and contributing to strategic projects, defining, and implementing locally relevant solutions including policy redesign and change management.
Key Responsibilities
Industrial relations and union negotiations
• Capable of understanding and providing advice on the content of Collective Agreements, Employment contracts, Workplace Policies and relevant employment legislation.
• Take a supportive role in negotiations to renew and re-negotiate key agreements including salary increments and Collective Agreements ahead of renewal.
• Proactively and progressively apply the industrial agreements to ensure compliance.
• Engage with local representative groups and unions.
• Monitor Industrial Relations law changes and provide such updates to Regional Policy ER/IR Manager.
Employee Relations and Strategy
• With the support of Regional Policy ER/IR Manager employment law related queries or cases that arise with expertise and engage in legal support in an effective manner.
• Advise the Regional Policy ER/IR Manager on areas of legal risk and recommend the best course of action to resolve in a timely manner.
• With the support of Regional Policy ER/IR Manager proactively manage the risk of potential legal issues and work with Area/ Country Heads to resolve any issues or disputes.
• Support Area Head & Area PPL to maintain productive ongoing relationships with employees.
• Partner with the Regional Policy ER/IR Manager and Area/Country PPL to monitor employment law changes within the region and ensure readiness to adapt and that opportunities are maximised within legislative constraints.
• Support to ensure that Cathay has engaged competent local labour law experts and is utilising their services effectively in each country as required.
Governance and Compliance
• Support to ensure regular audit of key processes and policies for compliance and conduct audits, identifying local risks.
• Support Regional Policy ER/IR Manager and Area Managers to ensure policies and practices are locally appropriate and meet all regulatory and compliance needs across relevant contracts, agreements, and local legislation.
• Drive consistency in application of People policies and contracts including implementing standard terms and conditions, improving contracts to reflect best practices globally
Policy Development and Communication
• Support Regional Policy ER/IR Manager to ensure global people policies are implemented in an appropriate local manner and local policies are defined/refined to be market specific.
• Work with local stakeholders as appropriate to ensure policies for the local environment are understood and are fit for purpose.
• Stays up to date and continuously develops expertise in all industrial agreements and employment relations standards across the region.
Occupational Health and Safety
• Partner with GSORM and Regional Policy ER/IR Manager to proactively establish a safety culture which ensures our people's safety at work is top of mind for all employees and is prioritised across the region.
• Advise on all local and regional health and safety legislation, practices and evolving trends
• Support to establish and embed protocols and guidance to meet local Occupational Health and Safety requirements.
• Utilise GSORM health and safety policies and guidelines to achieve effective implementation locally to meet both company expectations and local legislation
• Ensure all necessary health and safety reporting occurs as required regulations is conducted in a timely manner
Other
• Any other reasonable task as requested including actively supporting the Regional Policy ER/IR Manager in projects and/or ad hoc matters
Requirements
Academic Qualification
• Degree qualification in human resources, law, or similar field or relevant experience in employment and industrial relations
Knowledge, Skills, Training and Experience
• At least 5 years' Human Resource/Employee Relations experience in a complex matrix organisation
• Solid expertise of employment law across SEA countries
• Successful track record of negotiation experience with unions and employee
representative groups
• Ability to manage or provide support in a range of complex employment relations matters including performance management, disciplinary matters and CA interpretation.
• Strong written and oral communication and interpersonal skills
• Drives results to execute processes effectively
• Demonstrated ability to work in a highly matrix environment and engage key stakeholders
• Strong risk assessment, analytical and problem solving skills
• Growth mindset with demonstrated process improvement capabilities
• Demonstrable ability to positively engage with stakeholders and drive outcomes
• High levels of diplomacy and discretion
• The ability to work autonomously, but also be a strong team contributor.
• Embrace opportunities for change and facilitate new ways of working.
• Strong understanding of health and safety requirements and environment
** Please note that we will only be able to contact candidates who have been shortlisted for further consideration. **
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Senior Industrial Relations Development Officer B
Posted today
Job Viewed
Job Description
Senior Industrial Relations Development Officer B in Northern Mindanao
For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.
Labor Relations Officer
Posted today
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Job Description
The Labor Relations Officer drives the efficient and effective design and implementation of labor management system across the organization. All duties with sensitive information are performed with the highest degree of confidentiality.
Employee & Labor Relations Strategy
- Develop and implement short-term and long-term ER/LR strategies to maintain industrial peace.
- Lead initiatives that promote positive employee relations and address workplace concerns proactively.
Compliance & Legal Adherence
- Ensure organizational compliance with labor laws, Department Orders (DOs), and internal policies.
- Coordinate and lead internal audits (GLS & OSH) and ensure timely resolution of findings.
Third-Party Contractor Management
- Review, interpret, and implement Service Agreements and performance scorecards in coordination with Corporate Purchasing.
- Collaborate with Corporate Purchasing on updates and revisions to Service Agreements.
- Oversee execution and compliance of Service-Level Agreements (SLAs).
Administrative Investigations
- Serve as Subject Matter Expert (SME) or consultant in administrative investigations, including pre-investigation, formal hearings, and decision-making processes.
- Handle critical and sensitive employee cases with confidentiality and due process.
Training & Development
- Design and deliver Labor Relations training modules for internal stakeholders.
- Promote awareness and understanding of ER/LR policies and procedures across the organization.
JOB QUALIFICATIONS:
- Must be a graduate of Bachelor's Degree in Psychology, Human Resource, or related field.
- At least four (4) years of full-time solid experience in employee/labor relations, compliance and contractor management.
- Strong knowledge of Philippine labor laws and regulatory requirements.
- Candidate must be willing to be assigned in Laguna.
Zenith Foods Corporation, Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
Labor Relations Lead
Posted today
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Job Description
JOB SUMMARY
The Lead, Labor Relations is responsible for the processing and disposition of the Company's administrative cases, under the direct supervision of the Head, Labor Relations, and with the assistance of the Labor Relations Associates. He/She shall assist the Head, Labor Relations in all legal proceedings of cases involving Labor Relations, such as, but not limited to: SEnA Cases; Labor Disputes within the Company (union grievances), DOLE (voluntary arbitration or compliance proceedings), and NLRC (compulsory arbitration).
JOB DESCRIPTION
- Manages administrative cases and provides support for labor cases of the MIESCOR group.
- Conducts legal assessment on the Incident Report submitted to LR and drafts the necessary Notice to Explain to start the administrative case processes.
- Closely monitors the administrative case processes and ensures that the timelines are within the SLA prescribed by CLR.
- Conducts Administrative and Clarificatory Conferences, and drafts the necessary CLR Case Report and Recommendation, and the subsequent Notice of Decision with the approval of the Head of Labor Relations.
- Represents MIESCOR in various labor-related proceedings such as SEnA, Mandatory Conference before the Labor Arbiters, DOLE, and the likes; and makes active participation therein through negotiations and/or settlement of cases.
- Provide support for all Labor Relations concerns of MIESCOR's subsidiaries.
- Handles the implementation of labor relations policies, programs, and activities.
- Manages the compliance of management and employees with labor laws and standards and to the company's Code of Conduct.
- Attends to inquiries pertaining labor relations.
- All other functions as may be tasked by the Heads of Corporate Labor Relations or Labor Relations.
JOB QUALIFICATIONS
- Graduate of Juris Doctor degree (preferably a new member of the Bar)
- Experience in Labor Relations can be considered as an edge but not required.
- Preferably with at least three (3) years of work experience in the same field
Job Type: Full-time
Pay: Php60, Php65,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
Application Question(s):
- What is your expected salary range?
Education:
- Doctorate (Preferred)
Experience:
- Labor Relations: 3 years (Preferred)
Work Location: In person
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Labor Relations Specialist
Posted today
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Job Description
We are looking for a Labor Relations Specialist to join our team in Mandaluyong
Qualifications:
- Bachelor's degree in Human Resource Development, Psychology or any related field
- Amenable to work onsite in our office in Mandaluyong
- With at least 2-3 years work experience in Labor Relations and must have working knowledge on PH Labor Laws
- Able to independently manage multiple tasks with varied deadlines; a self-starter who can keep projects moving with little supervision.
- Proficient in Microsoft Office, especially in MS Excel
- Ability to exercise sound, independent judgment.
- Strong interpersonal skills
- Understanding of basic HR concepts related to Labor Relations and change management.
- Resourceful, very organized, results-driven, and solutions-oriented, follow through on commitments.
- With experience in representing the company in mediation/conciliation proceedings before the NLRC/DOLE/NCMB, etc.
Job Description:
- Serve as point of contact for employee complaints and labor-related concerns
- Conduct preliminary investigations on employee grievances, disciplinary cases, and violations
- Facilitate administrative due process, including: Issuance of NTEs (Notice to Explain), and Administrative hearings
- Recommendation of appropriate disciplinary action
- Document all grievance and disciplinary proceedings
- Maintain accurate labor relations documentation:
- Assist in drafting and updating company policies and employee handbook in line with labor standards
- Prepare regular reports for HR and management on labor relations issues and trends
- Represent the company during: DOLE, NLRC (National Labor Relations Commission) hearings, if necessary
- Advise management on labor-related risks, legal exposure, and best practices
- Recommend preventive actions to minimize disputes and compliance gaps
- Collaborate with HR in employee investigations, disciplinary actions, and exit processes
- Stay updated on new labor laws, DOLE issuances, and jurisprudence
Job Type: Full-time
Pay: Php30, Php35,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
Work Location: In person
Labor Relations Manager
Posted today
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Job Description
Job Description:
- Oversees, plans, manages the conduct of Labor/Management activities (e.g. Labor Management Socials, etc.) and Labor Management Council.
- Actively participates in the conduct and preparations for CBA negotiations.
- Conducts active CBA benchmarking with similar institutions.
- Maintains and ensures strategic and harmonious relationship with the Union.
- Ensures compliance to the Labor Code and other relevant laws, rules and regulations while implementing all Management programs and policies.
- Conducts end to end due process in administrative cases.
- Participates, prepares and implements the department's Annual Operational and Budget Plan, incorporating inputs from the subordinates; Monitors and controls department's expenditures based on annual budget.
- Submits weekly and monthly accomplishment reports.
- Evaluates performance of department's staff and initiates or makes recommendations for personnel action where applicable.
- Plans, directs and coordinates all activities of the department to ensure effective and efficient delivery of service
Job Qualifications:
- Graduate of B.S. Political Science / Legal Management / Psychology / Industrial Relations or any related course
- Minimum of five (5) years supervisory level in the field of HR / Labor and/or Industrial Relations
- Extensive experience in a unionized organization
- Computer literate especially in Window–based programs, basic negotiating skills, operational planning and assessment. Designing programs and leading activities, documentation and analysis skills
- Above average communication and customer service skills; able to relate well with people of different background
- Pleasing personality, courteous, honest, time conscious, mature, compassionate, systematic, detail-conscious, reliable, high tolerance to stress, willing to work extended hours
- Must be willing to work onsite in BGC, Taguig
Labor Relations Manager
Posted today
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Job Description
The
Labor Relations Manager
is responsible for fostering a positive work environment, ensuring compliance with labor laws and company policies, and managing employee discipline and labor relations. The role provides strategic support in employee engagement, conflict resolution, union management, CBA negotiations, and policy administration. This position also leads process improvement initiatives and supports HR-related projects to enhance organizational effectiveness.
Key Responsibilities
Employee Relations & Engagement
- Partner with management and employees to build strong work relationships, boost morale, and improve productivity and retention.
- Support talent and organizational development in the execution of employee engagement programs.
- Conduct regular dialogues, consultations, and counseling to address concerns and reinforce company values.
- Develop and implement employee relations programs aligned with company culture.
Compliance & Policy Administration
- Ensure compliance with labor laws, internal policies, and company standards.
- Analyze HR trends and recommend appropriate solutions, programs, and policies.
- Conduct compliance audits, reviews, and provide corrective action recommendations.
- Manage documentation and secure handling of administrative and legal cases.
Employee Discipline Administration
- Facilitate orientations on company discipline policies for new employees.
- Oversee implementation of the Code of Discipline with department heads and supervisors.
- Provide guidance on due process and handling of grievances and administrative cases.
- Assist in labor disputes in coordination with managers and DOLE/NLRC/NCMB officers.
Union & Collective Bargaining Agreement (CBA)
- Support management during CBA negotiations as Secretariat and Panel member.
- Participate in demand deliberations and ensure proper implementation of CBA provisions.
- Research labor standards and provide insights for negotiation strategies.
- Promote collaboration through the Labor Management Cooperation (LMC) Council.
Process Improvement & Data Management
- Develop and implement frameworks to optimize HR and employee relations processes.
- Establish data collection and analysis systems to improve efficiency and decision-making.
- Identify process gaps and recommend innovative solutions.
Project Management & Special Initiatives
- Lead and support HR-related and organizational improvement projects.
- Ensure timely execution and completion of initiatives in line with set goals.
- Collaborate with cross-functional teams to drive organizational development.
Qualifications
- Bachelor's degree in Human Resource Management, Psychology, Behavioral Science, Law, or related field.
- At least 5–7 years of progressive HR experience, with a solid background in Employee Relations and Labor Relations.
- Strong knowledge of Philippine labor laws, DOLE regulations, and CBA processes.
- Experience in handling employee grievances, administrative cases, and union negotiations.
- Proven ability in conflict resolution, policy development, and compliance management.