8,642 Inbound Calls jobs in the Philippines

100% Work From Home | Availble Full Time & Part Time

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key performance indicators.

Responsibilities:

• Sales
• Cold calling
• Setting up appointments
• Responsible for Client Engagement.
• Constant communication with new and existing clients.
• Perform follow ups.
• Sending necessary documents to clients.
• Create and update trackers.
• Gather feedback from clients.

• Sending End of Day report.

• Requirements:

• Leadership skill is a must to be able to effectively dominate their team members.
• Excellent oral and written communication skills.
• Strong presentation skill.
• Must have problem-solving skills, enabling them to quickly identify and resolve any issues that may arise in carrying out a growth management plan.

Qualifications:

• Must be 18 years of age and above
• Good command of the English language

Perks and benefits:

• Permanent Work from Home
• Earn in Dollars
• Paid Training Included
• Job Security & Stability
• No Experience needed
• Health Care
• Retirement Plan

Please note that shortlisted candidates will receive an application invite from our team through your email address so please always check your email and spam folder when you apply. Thank you.

Gatestone & Company Americas Inc. (Philippines)

The Role: Customer Service Advisor (Voice and Chat)

What You'll Be Doing: In this role, you'll handle inbound customer calls or chats with professionalism, empathy, and efficiency. Your key responsibilities will include: Answering incoming calls or chats related to customer service and billing support Clearly explaining bills, resolving questions around balances, and identifying overdue accounts Processing credit card payments and supporting setup or changes to pre-authorized payments Communicating promotional offers and resolving disputes with confidence and care Assisting with product, service, and application inquiries Recommending entertainment packages and service solutions tailored to each customer's lifestyle and budget, promoting all additional services introduced, as required Escalating complex concerns to supervisors in line with client guidelines and meeting key performance indicators (KPIs) set by management and the client Performing other tasks as required.

What we're looking for:

• Strong verbal and written communication.
• Typing speed minimum of 35WPM or more.
• A passion for delivering great customer experiences.
• The ability to positively receive feedback and implement changes quickly.
• Performance with integrity Reliability—you're punctual and dependable
• Experience & Qualifications Comfortable navigating multiple computer applications Previous call center or customer service experience is a plus—but not require.

Qualifications and Experience:

• Comfortable navigating multiple computer applications.
• Previous call center or customer service experience is a plus—but not require.

The Schedule: (Subject to change) : Monday to Saturday 10PM to 10AM (PH Time)

Join Gatestone Philippines – A Fresh Force in Alabang's BPO Scene

Gatestone & Company Americas Inc. (Philippines) is a dynamic startup BPO company setting up operations in the heart of Northgate Cyberzone, Alabang. As part of a global organization with a strong reputation in customer experience and business support, we're bringing fresh energy, innovation, and growth opportunities to the local talent market.

We're building our team from the ground up — which means you'll be part of something new, exciting, and impactful. At Gatestone, you won't just be another employee — you'll be a key contributor to shaping our culture, processes, and success story.

Whether you're looking to grow your career, work with global clients, or be part of a company that values people and performance, Gatestone is the place to be.

Job Types: Full-time, Permanent

Pay: Php22, Php24,000.00 per month

Benefits:

• Company events
• Discounted lunch
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Staff meals provided

Application Question(s):

• Would you be amenable to working night shifts and shifting schedule?

Experience:

• Call Center: 1 year (Required)

Location:

• Alabang (Required)

Work Location: In person

Job Summary:

The CSR will provide frontline support for clients using our POS system, assisting with inquiries, troubleshooting, and ensuring excellent customer service. This role requires strong communication skills, technical aptitude, and a customer-oriented approach.

Responsibilities:

• Respond to customer inquiries via phone, email, Viber, or MS Teams.
• Assist with POS installation, setup, and troubleshooting.
• Escalate complex technical concerns when needed.
• Maintain accurate service records in the CRM system.
• Educate clients on system features, updates, and best practices.

Qualifications:

• Bachelor's Degree in Business Management, Operations Management, IT, Computer Science, or equivalent.
• Proficiency with computers and POS software.
• Customer-oriented, with strong communication and problem-solving skills.
• Fresh graduates are welcome; must be willing to learn.
• Preferably with own laptop and stable internet connection.

Work Setup:

• Hybrid arrangement.
• Recruitment process conducted via Viber and/or MS Teams.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php19,000.00 per month

Benefits:

• Company events
• Free parking
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Work Location: In person

Qualifications:

• At least High School graduate with atleast 6 months of BPO experience (Int'l voice)
• Amenable to work onsite
• Amenable to work night shift
• Can start ASAP

Looking for virtual process until job offer? We got you

We are hiring for Customer Service Representative

Sites: Cebu

Accounts: Financial / Telco / Sales

• Onsite/Virtual Process
• Onsite Work Set-up | Shifting Schedule
• Earn 18K-24K for a month

Qualifications:

• HS/SHS Graduate
• No BPO experience needed
• Amenable to work onsite and on a shifting schedule
• Can start ASAP

Interested?

Apply now and be one of our CSRs