1,602 Implementation Management jobs in the Philippines

Position: Project Management & Implementation Specialist

Employment Set Up: 100% WFH / Remote

Initial Contract: 6 months with Potential to Convert to Full Time role

Start Date: ASAP

Shift Schedule: GY Shift (EST Time Zone)

About the Role & the Team

The Business Operations & Analytics team helps the company monitor performance, understand key business drivers, and make data-driven decisions to optimize operations and accelerate growth. In addition, the Project Management & Implementation specialist, works directly with individual departments to coordinate efforts improving existing workflows, expanding the leverage of technology and evolving our products. The Project Management & Implementation Specialist will lead organizing, evaluating, planning, and implementing, improvements to existing operational process designs and Net new initiatives across multiple departments.

Key Responsibilities

• Lead & support process planning and improvement initiatives across multiple business divisions in support of strategic and operational efficiency efforts
• Process Improvement & Project Implementation support includes root cause and gap analysis, design/scoping, business modeling, cross-functional alignment, documentation, implementation project management, and performance monitoring to ensure that people/process/technical solutions align with strategic initiatives
• Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals
• Experience in change management, stakeholder management, and influencing people without authority
• Facilitate and support business case development process to identify and quantify the impact of changes on various functions and processes throughout the company to achieve business objectives
• Create and maintain strong working relationships across the Company to foster awareness of operational efficiency efforts and the impact of process design and improvement projects
• Assist with and assess processes against compliance and quality standards

Minimum Qualifications:

• 3-5 years of experience in healthcare project management, new initiative implementation and/or integrations of acquisitions; including process documentation, project planning & management, cross-functional alignment, and metrics tracking
• Knowledge and understanding of Business Process Engineering standards/protocols
• Strong Leadership skills
• Mastery of Google Suite, Microsoft Office, etc. (especially PowerPoint/Slides and Excel/Sheets)
• Strong interpersonal and written/ oral communication skills, with the ability to communicate effectively across functions and levels of management
• Strong attention to detail and organization skills
• Action-oriented and entrepreneurial mindset

Must-Haves (Non-Negotiables)

• Minimum 3 years of healthcare experience
• Must work Eastern Time hours
• Clear English communication with minimal accent issues (client-facing role)
• Strong soft skills: proactive, independent, and able to take ownership of tasks (e.g., scheduling meetings, leading agendas, preparing presentations)
• Immediate availability for onboarding

Nice-to-Haves

• Medicaid experience (highly valued but not required)
• Strong presentation skills and ability to prepare materials daily

Preferred Qualifications:

• Healthcare experience (Healthcare services, Health system or Large ambulatory groups)
• Lean Six Sigma certification (e.g., yellow belt, green belt, black belt, master black belt, or other)
• Operating or analytics experience at a high-growth company
• Proficient in BI reporting tools (Tableau, Looker, or PowerBI)
• Domain knowledge or expertise in Medicaid is a huge plus

• Meeting with clients following the sale of software packages to collect data and other information required to customize software systems.
• Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems.
• Communicating with clients throughout the software customization process to obtain feedback and approval.
• Customizing software systems based on clients' individual needs and specifications.
• Educating clients on how to use purchased software systems and customized system features.
• Creating a specialized document for each client, detailing all customizations made.
• Installing customized software systems and all necessary components.
• Ensuring that the project team is aware of key deliverables and project milestones.
• Providing cost and time estimates to clients who require additional customizations to be done.

Job Types: Full-time, Permanent

Pay: Php40, Php60,000.00 per month

Work Location: In person

Job Title:
Implementation Project Manager

About the Role:

We are looking for an organized and proactive
Implementation Project Manager
to oversee the deployment of technology solutions for our clients. The ideal candidate will manage multiple projects, coordinate cross-functional teams, and ensure that solutions are delivered on time, within scope, and meet client expectations.

Key Responsibilities:

• Lead end-to-end project implementation for technology solutions, from planning and requirements gathering to delivery and post-implementation support.
• Develop detailed project plans, timelines, and resource allocation to ensure successful project execution.
• Coordinate with internal teams, vendors, and clients to track project progress, identify risks, and resolve issues.
• Communicate project status, updates, and risks to stakeholders regularly.
• Ensure adherence to project management best practices, methodologies, and standards.
• Facilitate project meetings, workshops, and training sessions as needed.
• Monitor project budgets and ensure resources are utilized efficiently.
• Identify opportunities for process improvements to enhance project delivery and client satisfaction.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
• Proven experience in project management, preferably in IT services, software implementation, or technology solutions.
• Strong understanding of project management methodologies (Agile, Waterfall, or hybrid).
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple projects simultaneously and work effectively under tight deadlines.
• Experience with project management tools such as Jira, Asana, MS Project, or similar platforms.
• PMP, PRINCE2, or equivalent certification is a plus.

Key Competencies:

• Strong leadership and team coordination skills.
• Client-focused mindset with ability to manage expectations effectively.
• Analytical and detail-oriented, with strong decision-making capabilities.
• Adaptable to changing project priorities and scope.

We're looking for a highly organized Project Manager with strong documentation and coordination skills to support fast-moving projects at the intersection of AI and enterprise operations. This role is perfect for someone who thrives in building order from complexity, is fluent in Notion and Google Docs, and can confidently communicate with high-level executives.

You'll oversee project workflows, build documentation systems, and help facilitate alignment between leadership and technical teams. If you have project management experience in SaaS or enterprise environments and bring a strong executive presence, this role is for you.

• Paid in USD (bi-monthly payouts: 15th & 30th)
• Up to 14 days of Paid Time Off annually (starting Day 1)
• Observance of Holidays (based on your location)
• 100% remote – work from anywhere
• Work directly with senior executives and technical leaders on high-impact AI projects
• Join a rapidly growing company shaping the future of voice AI and automation

Project Management & Coordination

• Manage timelines, deliverables, and task ownership across multiple projects.
• Ensure projects move forward with clarity, accountability, and speed.
• Track milestones, escalate risks, and flag dependencies early.

Documentation & Systems

• Build, organize, and maintain systems in Notion and Google Docs.
• Standardize project documentation, meeting notes, and SOPs.
• Create clear, accessible records to align technical and non-technical stakeholders.

Executive Presence & Communication

• Partner directly with executives, providing updates and summaries with professionalism.
• Confidently facilitate meetings with senior stakeholders.
• Provide light coaching in communication, organization, and clarity when needed.

Analysis & Reporting

• Support reporting needs with project summaries, progress dashboards, and performance snapshots.
• Help identify process improvements to improve speed and efficiency.

• 3–5+ years of project management experience, ideally in SaaS, enterprise software, or consulting.
• Proficient with Notion, Google Docs, and collaborative project tools.
• Strong organizational and time management skills—you thrive on structure.
• Excellent communication skills with a confident, executive-ready presence.
• Comfortable working across teams and presenting to high-level stakeholders.

Bonus Points

• Background in sales enablement or executive coaching.
• Experience supporting enterprise clients or regulated industries.
• Familiarity with AI, SaaS, or voice technology.

Please submit:

1. Your updated resume
2. A short Loom video (1–2 mins) introducing yourself and sharing how you've kept high-level projects organized and on track
3. A brief write-up of project management tools and documentation systems you've mastered

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you're a confident communicator and organized operator who thrives in executive-level projects—we'd love to hear from you.

 Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

Key Responsibilities:

• Maintain and update ClickUp task boards and deadlines
• Set up, manage, and share Google Calendar invites and tasks
• Respond to emails and manage Gmail inbox for the CEO and department
• Ensure daily written updates from the team
• Cross-check and QA content before publishing
• Join Google Meet coworking sessions and provide live support
• Manage shared folders, content pipelines, and deliverable status
• Minimum 3-5 years of project management experience required

Key Tools:

• ClickUp
• Gmail & Google Workspace
• Google Calendar
• Slack / WhatsApp
• Notion (bonus)
• Admin/setup experience with ClickUp required

You are:

• Detail-oriented, proactive, and tech-savvy
• Able to juggle multiple timelines and prioritise tasks
• Fluent in English, both written and spoken
• Comfortable leading check-ins and recaps independently
• Available for office-based work arrangement
• Bachelor's degree qualification required

• Maintain efficient profit-loss balance ensuring healthy profit margins during project execution
• Track and record costs to meet expected budget
• Establish core communication with internal and external teams as well as clients
• Spearhead project plans and ensuring their execution
• Measure team performance and identify areas for improvement
• Evaluate outcomes based on plans and monitor progress
• Provide project updates to various stakeholders, clients, or internal team about project progression
• Manage contracts with vendors and suppliers.
• Preparation of status reports through previous executions by summarizing and analyzing relevant information.
• Managing customer satisfaction

Location: 9th Floor Santolan Town Plaza San Juan City

Your Responsibilities (the Journey We Want You To Take)

• Responsible for the successful end to end delivery of Payment Implementation projects using the AMCS Solution set. AMCS utilizes an Outcomes Based Methodologies, Project Managers are a key driver in ensuring implementations achieve the defined outcomes agreed with the client.
• Focused delivery of all aspects of project management including project scope definition, risk management, adaptable project scheduling, resource and budget management, and consistent project documentation and reporting.
• Must be results oriented and drive to ensure successful completion of the projects on time while leading through influence and with solid soft skills and tact.
• Provide regular reporting to applicable managers, executive team, and the Customer as required.
• Escalate issues in an appropriate, timely, and tactful manner.
• Actively participate in resolution of issues and conflicts, internally as well as with clients and other vendors where appropriate.
• Ensure that all projects are exceptionally well documented and meets all defined goals.
• Engage in project kick off, scoping and requirements gathering for new and existing projects as necessary.
• Provide leadership to the project implementation team.
• Experience and good working knowledge of MS Technology stack including business Intelligence and Azure DevOps.
• Keen interest and willingness to learn the world of Payments and grow in the role.
• Able to work in night shift or occasional day shift, as required.

Who We Are
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What We Do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

What We Offer

• Health insurance for you and up to three dependents from Day 1
• Allowances
• 25 days of leave
• Access to a learning platform for skill training with progress tracking

• Lead end-to-end management of client projects: Scoping, scheduling, budgeting and delivery
• Coordinate across creative strategy, content, ads and development teams
• Build strong client relationships, acting as a primary point of contact
• Track timelines, budgets and KPI's escalating risk when needed
• Use project management tools (Asana, ClickUp, Monday, Jira or similar)
• Prepare project documentation: briefs, status reports, post-mortems
• Drive process improvements for efficiency and quality
• Monitor workloads, set priorities, and allocate resources effectively

About Us:

At Crescendo Collective, we are a global digital marketing agency with offices in the US, France, Philippines, and New Zealand. As a fast-paced, innovative team, we work with top-tier brands to create impactful digital experiences. Our culture is built around collaboration, innovation, and growth. We're seeking a Project Manager to join our dynamic team in delivering exceptional solutions for our clients.

At Crescendo Collective, you'll have the opportunity to work in a flexible, remote-first environment, grow your skill set, and play an important role in our digital projects. If you're looking for a challenging, fast-paced role in a supportive environment, this is the place for you

Role Overview:

As a Project Manager with 10+ years of experience leading digital transformation, ITSM, and enterprise IT projects. The ideal candidate excels in managing full project lifecycles using Agile (Scrum, Kanban) and Waterfall methodologies, aligning outcomes with business goals and compliance standards.

The candidate should bring hands-on ITSM expertise (ServiceNow, Zendesk, osTicket) and strong skills in project planning (use of Jira and Confluence), risk management, stakeholder engagement, and process optimization are essential. You'll be involved in everything from technical development to client-facing communication during scrum meetings. While your role will primarily focus on development, you will have the opportunity to grow into leadership roles depending on your performance.

Job Description:

Key Responsibilities

• Lead and manage multiple concurrent projects across various industries, ensuring consistent on-time delivery and milestone achievement.
• Plan, coordinate, and execute full project lifecycles using Agile, Scrum, Kanban, and Waterfall methodologies.
• Design and implement project reporting frameworks and dashboards to drive clarity and accelerate decision-making.
• Manage ITSM platforms and ticketing systems (e.g., ServiceNow, JIRA, osTicket) to improve service delivery and response times.
• Collaborate with internal teams, clients, and external partners to manage scope, risks, schedules, and budgets.
• Drive process improvements and digital transformation initiatives to enhance operational efficiency and compliance.
• Oversee and mentor project team members and junior project managers to boost productivity and ensure best practices.
• Leverage collaboration and productivity tools such as MS Project, SharePoint, Google Workspace, Office 365, Asana, and Smartsheet.
• Develop client proposals and deliver presentations aligned with SOPs and stakeholder expectations.

Qualifications:

• 10+ years of experience in project management, with at least 5 years in IT-related projects; 10+ years of total relevant experience preferred.
• Proven ability to manage enterprise projects in pharmaceutical, banking and finance, academic, logistics, and consulting environments.
• Strong knowledge of ITSM tools and experience optimizing service operations.
• Skilled in stakeholder engagement, risk management, and cross-functional team leadership.
• Experience mentoring teams, improving compliance, and driving continuous process improvement.
• Proficiency in collaboration and project tools: MS Project, JIRA, Asana, Trello, Smartsheet, SharePoint, and Office 365.
• Excellent communication and presentation skills.
• PMP, Scrum Master, or other relevant certifications a plus.
• Must be available to start immediately.

Why Join Us?

• Work on diverse, high-impact projects with global teams.
• Contribute to digital transformation initiatives that make a difference.
• Grow your leadership skills in a collaborative and empowering environment.
• Opportunity to mentor, innovate, and continuously improve service delivery.