18 Implementation Consultant Ii jobs in the Philippines
Implementation Consultant Ii
Pasig, Palawan
RealPage
Posted today
Job Viewed
Job Description
WHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM:
PH Implementation Services is comprised of a team of project manager and coordinators, consultants and product experts, success architects, implementation advisors, trainers, account managers and support reps that are committed to the client's ongoing success. We have built a cross-functional business strategy that evolves around the company mission and single goal which is to ensure the success of our customers. We offer a prescriptive methodology for successful deployments. Our standardized processes, methods and tools deliver reliable, measurable, and predictable results, to reduce risk and increase speed to market. We've built a reputation for accelerated deployments. Our customers see rapid, valuable returns on their investments at every level of the organization.
Implementations is comprised of a team of project manager and coordinators, consultants and product experts, success architects, implementation advisors, trainers, account managers and support reps that are committed to the client's ongoing success. We have built a cross-functional business strategy that evolves around the company mission and single goal which is to ensure the success of our customers. We offer a prescriptive methodology for successful deployments. Our standardized processes, methods and tools deliver reliable, measurable and predictable results, to reduce risk and increase speed to market. We've built a reputation for accelerated deployments. Our customers see rapid, valuable returns on their investments at every level of the organization.
WHAT YOUâLL DO:
PRIMARY RESPONSIBILITIES:
- Manage multiple client implementations simultaneously
- Analyze legacy information and practices and configure appropriately in new environment
- Conduct review with customer prior to release to confirm acceptance of data and configuration
- Accurately forecast activation dates and manage implementation appropriately to meet release dates
- Provide superior customer service to all internal and external customers
- Perform system setup and configuration ensuring accuracy of complex data and multi system integrations
- Maintain core knowledge of each product for which they are responsible
- Interpret and understand client business requirements
- Maintain accurate records of all communication received for each client
- Provide project management and coordination to ensure product activations are moving as quickly as possible
- Update activity records timely and accurately to ensure accurate reporting and client billing
- Manage defect or problem resolution to drive implementations to completion
- Notify management of any complications, missing data or system defects that might delay the implementation
- Identify, assist and test enhancements to workflow, scripts, or system defects for core functions
- Resolve problems and answer questions from both internal and external customers
- Collaborate regularly with other departments to improve processes or procedures
- Ensure appropriate hand-offs and communication with Engagement Managers, Consultants and Account Management
- Maintain knowledge of departmental processes and procedures
- Interpret and migrate data provided from multiple sources
- Reconcile financial reports to historical financial reports
- Analyze and replicate legacy accounting information into import templates
- Upload outstanding items from the prior period for the first bank reconciliation
- Gather and format the beginning balances and monthly historical net activity after beginning balances
- Conduct quality assurance of data migrations prior to release to the customer
- Maintain accurate records of all data and communication received for each conversion
- Notify management of any complications, missing data or system defects that might delay the conversion
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
- Bachelor’s degree in an Accounting or Finance
- Prior experience in a consultative position with proven success required
- Minimum of 2 to 3 years’ experience in software implementation
- Outstanding verbal and written communication skills; excellent presentation skills
- Must be able to effectively communicate with internal and external executive-level customers
- Excellent analytical abilities to grasp the key points from complicated details and interpret client needs
- Must be detail oriented with strong organizational
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM:
PH Implementation Services is comprised of a team of project manager and coordinators, consultants and product experts, success architects, implementation advisors, trainers, account managers and support reps that are committed to the client's ongoing success. We have built a cross-functional business strategy that evolves around the company mission and single goal which is to ensure the success of our customers. We offer a prescriptive methodology for successful deployments. Our standardized processes, methods and tools deliver reliable, measurable, and predictable results, to reduce risk and increase speed to market. We've built a reputation for accelerated deployments. Our customers see rapid, valuable returns on their investments at every level of the organization.
Implementations is comprised of a team of project manager and coordinators, consultants and product experts, success architects, implementation advisors, trainers, account managers and support reps that are committed to the client's ongoing success. We have built a cross-functional business strategy that evolves around the company mission and single goal which is to ensure the success of our customers. We offer a prescriptive methodology for successful deployments. Our standardized processes, methods and tools deliver reliable, measurable and predictable results, to reduce risk and increase speed to market. We've built a reputation for accelerated deployments. Our customers see rapid, valuable returns on their investments at every level of the organization.
WHAT YOUâLL DO:
PRIMARY RESPONSIBILITIES:
- Manage multiple client implementations simultaneously
- Analyze legacy information and practices and configure appropriately in new environment
- Conduct review with customer prior to release to confirm acceptance of data and configuration
- Accurately forecast activation dates and manage implementation appropriately to meet release dates
- Provide superior customer service to all internal and external customers
- Perform system setup and configuration ensuring accuracy of complex data and multi system integrations
- Maintain core knowledge of each product for which they are responsible
- Interpret and understand client business requirements
- Maintain accurate records of all communication received for each client
- Provide project management and coordination to ensure product activations are moving as quickly as possible
- Update activity records timely and accurately to ensure accurate reporting and client billing
- Manage defect or problem resolution to drive implementations to completion
- Notify management of any complications, missing data or system defects that might delay the implementation
- Identify, assist and test enhancements to workflow, scripts, or system defects for core functions
- Resolve problems and answer questions from both internal and external customers
- Collaborate regularly with other departments to improve processes or procedures
- Ensure appropriate hand-offs and communication with Engagement Managers, Consultants and Account Management
- Maintain knowledge of departmental processes and procedures
- Interpret and migrate data provided from multiple sources
- Reconcile financial reports to historical financial reports
- Analyze and replicate legacy accounting information into import templates
- Upload outstanding items from the prior period for the first bank reconciliation
- Gather and format the beginning balances and monthly historical net activity after beginning balances
- Conduct quality assurance of data migrations prior to release to the customer
- Maintain accurate records of all data and communication received for each conversion
- Notify management of any complications, missing data or system defects that might delay the conversion
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
- Bachelor’s degree in an Accounting or Finance
- Prior experience in a consultative position with proven success required
- Minimum of 2 to 3 years’ experience in software implementation
- Outstanding verbal and written communication skills; excellent presentation skills
- Must be able to effectively communicate with internal and external executive-level customers
- Excellent analytical abilities to grasp the key points from complicated details and interpret client needs
- Must be detail oriented with strong organizational
This advertiser has chosen not to accept applicants from your region.
0
Jr. Project Implementation Specialist
Mighty Lynx Solutions, Incorporated
Posted today
Job Viewed
Job Description
Qualifications:
- Must be a graduate of Bachelor of Science in Electrical Engineering or Bachelor of Science in Electronics and Communication Engineering or equivalent
- For Fresh Graduates, interested applicants must have a Licensed in Professional Regulation and Commission (PRC) - Professional Electrical Engineer, Professional Electronics and Communication Engineer
- For Non Licensed Applicants, interested applicants must have at least 1-year working experience in the same field. Must be able to understand project plans and specifications.
**Job Description**:
- Supervises and monitors the assigned project/s from start to end. Responsible for preparing and submission of progress reports
- Responsible for conducting ocular and preparing recommendations of the installation plan. Responsible for budgeting and project cost control. Responsible for preparing and submission of billing/s
- Other tasks may be assigned from time to time.
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Must be a graduate of Bachelor of Science in Electrical Engineering or Bachelor of Science in Electronics and Communication Engineering or equivalent
- For Fresh Graduates, interested applicants must have a Licensed in Professional Regulation and Commission (PRC) - Professional Electrical Engineer, Professional Electronics and Communication Engineer
- For Non Licensed Applicants, interested applicants must have at least 1-year working experience in the same field. Must be able to understand project plans and specifications.
**Job Description**:
- Supervises and monitors the assigned project/s from start to end. Responsible for preparing and submission of progress reports
- Responsible for conducting ocular and preparing recommendations of the installation plan. Responsible for budgeting and project cost control. Responsible for preparing and submission of billing/s
- Other tasks may be assigned from time to time.
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
This advertiser has chosen not to accept applicants from your region.
1
Project Implementation Manager for Fund Admin
Infinit-O Manila Inc
Posted today
Job Viewed
Job Description
Job Description
.Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto Client - i.e., implementation of client's limited partners list, investments, capitalization table and securities
.Extract relevant information from operating agreements and subscription documents to upload limited partners to Client
.Analyze data thoroughly and precisely to maintain data integrity throughout the on-boarding process
.Effectively liaise between sales and Investor Services teams as the bridge post-sales through implementation
.Coordinate and manage multiple/simultaneous implementation projects by continually communicating with and motivating clients within tight deadlines
.Continuously look for ways to improve the efficiency and effectiveness of the on-boarding process
**Requirements**:
.3 and above years of experience
.College Degree
.Proven success in a project management capacity
.Ability to interpret a story through unstructured data
.Experience working with financial data and information
.Great people skills - high degree of empathy and great communication skills
.Experience working with clients
.Experience in implementing and successfully managing small and large projects or initiatives with sustained, measurable success
.Incredible organizational skills, high attention to detail, and an ability to complete competing priorities quickly and autonomously
.Passionate, tactical, and direct, with an ambitious attitude and a proven history to go above and beyond baseline requirements
.Interested in working with enterprise software
**Job Description**:
.Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto Client - i.e., implementation of client's limited partners list, investments, capitalization table and securities
.Extract relevant
.Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto Client - i.e., implementation of client's limited partners list, investments, capitalization table and securities
.Extract relevant information from operating agreements and subscription documents to upload limited partners to Client
.Analyze data thoroughly and precisely to maintain data integrity throughout the on-boarding process
.Effectively liaise between sales and Investor Services teams as the bridge post-sales through implementation
.Coordinate and manage multiple/simultaneous implementation projects by continually communicating with and motivating clients within tight deadlines
.Continuously look for ways to improve the efficiency and effectiveness of the on-boarding process
**Requirements**:
.3 and above years of experience
.College Degree
.Proven success in a project management capacity
.Ability to interpret a story through unstructured data
.Experience working with financial data and information
.Great people skills - high degree of empathy and great communication skills
.Experience working with clients
.Experience in implementing and successfully managing small and large projects or initiatives with sustained, measurable success
.Incredible organizational skills, high attention to detail, and an ability to complete competing priorities quickly and autonomously
.Passionate, tactical, and direct, with an ambitious attitude and a proven history to go above and beyond baseline requirements
.Interested in working with enterprise software
**Job Description**:
.Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto Client - i.e., implementation of client's limited partners list, investments, capitalization table and securities
.Extract relevant
This advertiser has chosen not to accept applicants from your region.
2
Investor Implementation Project Manager
Infinit-O Manila Inc
Posted today
Job Viewed
Job Description
Job Description
Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto the Client System
- i.e., implementation of client's limited partner's list, investments, capitalization table, and securities
Extract relevant information from operating agreements and subscription documents to upload limited partners to the Client.
Analyze data thoroughly and precisely to maintain data integrity throughout the onboarding process
Effectively liaise between sales and Investor Services teams as the bridge post-sales through implementation
Coordinate and manage multiple/simultaneous implementation projects by continually communicating with and motivating clients within tight deadlines
Continuously look for ways to improve the efficiency and effectiveness of the onboarding process Requirements
3 and above years of experience
College Degree
Proven success in a project management capacity
Ability to interpret a story through unstructured data
Experience working with financial data and information
Great people skills - high degree of empathy and great communication skills
Experience working with clients
Experience in implementing and successfully managing small and large projects or initiatives with sustained, measurable success
Incredible organizational skills, high attention to detail, and an ability to complete competing priorities quickly and autonomously
Passionate, tactical, and direct, with an ambitious attitude and a proven history to go above and beyond baseline requirements
Interested in working with enterprise software
**Job Description**:
- Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto the Client System
- i.e., implementation of client's limited partner's list, investments, capitalization table, and securities
Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto the Client System
- i.e., implementation of client's limited partner's list, investments, capitalization table, and securities
Extract relevant information from operating agreements and subscription documents to upload limited partners to the Client.
Analyze data thoroughly and precisely to maintain data integrity throughout the onboarding process
Effectively liaise between sales and Investor Services teams as the bridge post-sales through implementation
Coordinate and manage multiple/simultaneous implementation projects by continually communicating with and motivating clients within tight deadlines
Continuously look for ways to improve the efficiency and effectiveness of the onboarding process Requirements
3 and above years of experience
College Degree
Proven success in a project management capacity
Ability to interpret a story through unstructured data
Experience working with financial data and information
Great people skills - high degree of empathy and great communication skills
Experience working with clients
Experience in implementing and successfully managing small and large projects or initiatives with sustained, measurable success
Incredible organizational skills, high attention to detail, and an ability to complete competing priorities quickly and autonomously
Passionate, tactical, and direct, with an ambitious attitude and a proven history to go above and beyond baseline requirements
Interested in working with enterprise software
**Job Description**:
- Support new Fund Administration, Portfolio Insights, and Valuations' clients by on-boarding them onto the Client System
- i.e., implementation of client's limited partner's list, investments, capitalization table, and securities
This advertiser has chosen not to accept applicants from your region.
3
Managing Consultant, Advisors & Consulting Services, Marketing
Makati, National Capital Region
Mastercard
Posted 9 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Marketing
Overview
- Mastercard Advisors is the leading global professional services firm focused exclusively on payments and provides payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide. Addressing complex challenges in strategy, marketing, risk, and operations, Mastercard Advisors helps clients maximize the value of their payments businesses.
- Advisors, Managed Services is the global business unit responsible for delivering marketing consulting capabilities for Mastercard's customer verticals: financial institutions, governments, retailers and ecommerce
- The Managed Services Business Leader for Southeast Asia defines marketing consulting solutions and leads the delivery and execution of impactful engagements for this rapidly growing division, as well as for the leading accounts in the region. The role also actively supports sales efforts by building a body of quantifiable successes
- Are you a strategic and results driven digital performance marketing expert who uses analytical insights to drive growth and measurable results?
- Are you a team player, collaborative yet confident in your personal expertise?
- Can you identify and learn from digital and integrated marketing best practices?
- Are you familiar with SEA digital eco-systems and innovative martech solutions to propel performance?
Role
Client Impact
- This role is a fusion of technology and creativity, aimed at enhancing customer engagement, driving sales, elevating Mastercard's strategic value, driving client's business growth and performance while improving overall marketing ROI
- Lead and drive innovative vision and disruptive strategic marketing strategic initiatives that transform marketing capabilities through data-driven insights, emerging technologies, and performance optimization
- This role blends traditional marketing expertise with advanced AI-driven capabilities to deliver personalized, data-informed, and scalable marketing strategies. The professional is expected to operate at the intersection of creativity, data, analytics, and technology.
- Responsible for leading and integrating, managing, integrating and optimizing internal and external marketing technology (MarTech) stack to enable insights and data-driven, automated and marketing strategies that drive business impact
- Lead complex client engagements across a range of industries and problem statements
- Build and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data
- Own senior client relationships from mid-level to C-suite
- Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations
- Leverage artificial intelligence tools and data analytics to develop and optimize marketing strategies and campaigns. Analyze consumer behavior, market trends as well as insights, and large datasets to personalize marketing efforts
- Design and implement AI-enhanced marketing strategies that align with business goals.
- Use predictive analytics and machine learning models to forecast customer behavior and campaign performance. Leverage AI to create hyper-personalized experiences across digital touchpoints
All About You
- BA required; MBA preferred
- Experience at a large issuing bank in Asia Pacific and/or other sophisticated payments markets; retailer experience a plus
- Performance and growth digital marketing experience is required
- Hands-on experience in designing and delivering large scale campaigns acquiring new customers and marketing to existing customers
- Comfortable in a remote managerial situations
- Well versed with martech solutions
- Marketing consultancy experience preferred
- Strong business acumen and entrepreneurial spirit
- Excellent interpersonal, presentation and communications skills
- Strong team player and able to work independently at the same time
- Travel required; approximately 50% (post covid)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Marketing
Overview
- Mastercard Advisors is the leading global professional services firm focused exclusively on payments and provides payments consulting, information, analytics, and customized services to financial institutions and their merchant partners worldwide. Addressing complex challenges in strategy, marketing, risk, and operations, Mastercard Advisors helps clients maximize the value of their payments businesses.
- Advisors, Managed Services is the global business unit responsible for delivering marketing consulting capabilities for Mastercard's customer verticals: financial institutions, governments, retailers and ecommerce
- The Managed Services Business Leader for Southeast Asia defines marketing consulting solutions and leads the delivery and execution of impactful engagements for this rapidly growing division, as well as for the leading accounts in the region. The role also actively supports sales efforts by building a body of quantifiable successes
- Are you a strategic and results driven digital performance marketing expert who uses analytical insights to drive growth and measurable results?
- Are you a team player, collaborative yet confident in your personal expertise?
- Can you identify and learn from digital and integrated marketing best practices?
- Are you familiar with SEA digital eco-systems and innovative martech solutions to propel performance?
Role
Client Impact
- This role is a fusion of technology and creativity, aimed at enhancing customer engagement, driving sales, elevating Mastercard's strategic value, driving client's business growth and performance while improving overall marketing ROI
- Lead and drive innovative vision and disruptive strategic marketing strategic initiatives that transform marketing capabilities through data-driven insights, emerging technologies, and performance optimization
- This role blends traditional marketing expertise with advanced AI-driven capabilities to deliver personalized, data-informed, and scalable marketing strategies. The professional is expected to operate at the intersection of creativity, data, analytics, and technology.
- Responsible for leading and integrating, managing, integrating and optimizing internal and external marketing technology (MarTech) stack to enable insights and data-driven, automated and marketing strategies that drive business impact
- Lead complex client engagements across a range of industries and problem statements
- Build and lead the development of marketing strategies and campaigns for regional and global clients by working with technology and data
- Own senior client relationships from mid-level to C-suite
- Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations
- Leverage artificial intelligence tools and data analytics to develop and optimize marketing strategies and campaigns. Analyze consumer behavior, market trends as well as insights, and large datasets to personalize marketing efforts
- Design and implement AI-enhanced marketing strategies that align with business goals.
- Use predictive analytics and machine learning models to forecast customer behavior and campaign performance. Leverage AI to create hyper-personalized experiences across digital touchpoints
All About You
- BA required; MBA preferred
- Experience at a large issuing bank in Asia Pacific and/or other sophisticated payments markets; retailer experience a plus
- Performance and growth digital marketing experience is required
- Hands-on experience in designing and delivering large scale campaigns acquiring new customers and marketing to existing customers
- Comfortable in a remote managerial situations
- Well versed with martech solutions
- Marketing consultancy experience preferred
- Strong business acumen and entrepreneurial spirit
- Excellent interpersonal, presentation and communications skills
- Strong team player and able to work independently at the same time
- Travel required; approximately 50% (post covid)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
4
Business Solutions Development Specialist
Mandaluyong, National Capital Region
Unilab
Posted today
Job Viewed
Job Description
It is the spirit of Bayanihan that drives us to continue our legacy of excellence and commitment to care. As an organization, we achieve our successes through good, honest, and persevering hard work - TOGETHER. It is in this way in which our company was built; we progressed as the country's leading Pharmaceutical company, not by sheer luck, but by pure perseverance, integrity, and brotherhood. Grow with us, and be a part of the Bayanihan spirit.
**Role Overview**:
- Sets up and administers the necessary database that is aligned with IT and company standards by implementing development guidelines and procedures including backup and recovery strategies
- Monitors and optimizes database performance using manual or automated tools, assess the effectiveness of data gathering techniques, and troubleshoots issues detected or raised.
- Mines and analyzes data coming from company databases as well as researches available external data by coordinating with different functional teams
- Processes, cleanses, and verifies the integrity of data used for analysis
**Required Qualifications**:
- Graduate of Bachelor's Degree in Applied Science and Technology, Computer Science, Statistics, Information Systems, or any quantitative field
- With at least 3-4 years of related work experience
- With experience in building and optimizing data pipelines, architectures, and data sets
- Strong experience with SQL and Relational database engineering Oracle, SQL Server, Teradata and expert level SQL abilities
- With experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Knowledgeable in AWS cloud services: EC2, S3, Redshift, Glue, DynamoDB, Lambda, RDS
- Knowledgeable with object-oriented/object function scripting languages: Python, Java, etc.
- Good practical understanding of file formats including JSON, Parquet, and others
- Certification in database administration and/or development is a plus
We are committed to providing our employees with the best possible experience. As a LEARNING ORGANIZATION, we are eager to support your development and create the most fitting career path for you. As DESIGNERS AND DRIVERS OF INNOVATION, we are keen to provide you with opportunities to positively transform processes that will intensify business growth. As a NURTURING FAMILY, we are passionate about conducting programs that can promote your wellness, and help you be the best that you can be. As BELIEVERS OF OUR PURPOSE, we are and we will always remain earnest in giving meaningful tasks that will keep you delighted and fulfilled - at work and beyond.
**Location**:
MANDALUYONG CITY, METRO MANILA
Employment Type: REGULAR EMPLOYMENT
**Role Overview**:
- Sets up and administers the necessary database that is aligned with IT and company standards by implementing development guidelines and procedures including backup and recovery strategies
- Monitors and optimizes database performance using manual or automated tools, assess the effectiveness of data gathering techniques, and troubleshoots issues detected or raised.
- Mines and analyzes data coming from company databases as well as researches available external data by coordinating with different functional teams
- Processes, cleanses, and verifies the integrity of data used for analysis
**Required Qualifications**:
- Graduate of Bachelor's Degree in Applied Science and Technology, Computer Science, Statistics, Information Systems, or any quantitative field
- With at least 3-4 years of related work experience
- With experience in building and optimizing data pipelines, architectures, and data sets
- Strong experience with SQL and Relational database engineering Oracle, SQL Server, Teradata and expert level SQL abilities
- With experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Knowledgeable in AWS cloud services: EC2, S3, Redshift, Glue, DynamoDB, Lambda, RDS
- Knowledgeable with object-oriented/object function scripting languages: Python, Java, etc.
- Good practical understanding of file formats including JSON, Parquet, and others
- Certification in database administration and/or development is a plus
We are committed to providing our employees with the best possible experience. As a LEARNING ORGANIZATION, we are eager to support your development and create the most fitting career path for you. As DESIGNERS AND DRIVERS OF INNOVATION, we are keen to provide you with opportunities to positively transform processes that will intensify business growth. As a NURTURING FAMILY, we are passionate about conducting programs that can promote your wellness, and help you be the best that you can be. As BELIEVERS OF OUR PURPOSE, we are and we will always remain earnest in giving meaningful tasks that will keep you delighted and fulfilled - at work and beyond.
**Location**:
MANDALUYONG CITY, METRO MANILA
Employment Type: REGULAR EMPLOYMENT
This advertiser has chosen not to accept applicants from your region.
5
SAP Academy for Services & Consulting (APAC) - Project Manager Associate - Philippines
SAP
Posted 5 days ago
Job Viewed
Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE SAP ACADEMY FOR SERVICES & CONSULTING**
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.
The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.
Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.
**THE ROLE OF PROJECT MANAGER**
The Project Manager is responsible for supporting our customers' transformation strategy through the management of cloud, or hybrid implementation initiatives with SAP Activate methodology. The Project Manager has the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.
The Project Manager will provide leadership to cross-functional teams responsible for delivering defined project outputs on time, on budget and with highest quality. Project Managers assist SAP Sales teams during the Bid Phase by providing input into the proposal especially regarding the solution delivery model, project structure, organization, scoping, estimation and risk assessment. Project Managers have ability to manage complex projects or programs that require coordination of work between various parties such as: third party sub-contractors, SAP Development, and Global Support organizations.
As a Project Manager Associate, you will support the project manager on large scale, high risk, strategic projects, and/or lead operational projects or small engagements.
**EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES**
+ Master's degree, or equivalent tertiary study
+ 0-3 years' work experience with customer facing roles
+ Team player with ability to work independently and take ownership of assigned tasks
+ Good listener with excellent communication skills, empathetic, collaborative
+ Resourceful self-starters with strong interpersonal skills who are eager learners
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
**EXPECTATIONS AND TASKS**
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:
During Academy:
+ Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
+ Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
+ Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
+ Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
+ Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
+ Build and maintain relationships with internal and external stakeholders
+ Adapt to knowledge on new technologies in a consistently dynamic and changing environment
As a Project Team Lead on a large strategic project
+ Conduct project planning activities and support execution of large scale, high risk, strategic projects according to the project plan
+ Assist project PMO as needed by SAP or Customer PM o Manage sub-project group to supervise/represent a team within large project program
+ Ensure project success (budgets, schedule, quality, business value)
+ Ensure proper use of methodology tools procedures
+ Coordinate project resource management with resource managers
As a Project Manager for a small strategic /operational project:
+ Responsible for managing project through life cycle- applying skills as project team lead and project coordinator
+ Responsible for defining, planning, tracking and managing the project, in accordance to methodology
+ Determine required resources for the project
+ Identify required resources, collaborate with sponsor to set direction required to meet project objectives
+ Participate in project initiation/planning activities. Mange execution of projects according to the plan
+ Manage internal/external communication to stakeholders, with input/guidance from Sponsor
+ Lead project team by communicating what need to happen, and holding team accountable for delivering on objectives
+ Support the identification of risks/issues and develop mitigation options for decision by the sponsor, in order to maintain project momentum
+ Communicate and/or escalate project issues early to account management and delivery management.
+ Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.
+ Demonstrate proficiency in tools and procedures o Position SAP delivery methodology - Activate, Agile, Best Business Practices and Integrated Tool management correctly with the customer and project team 5
+ Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
+ Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
+ Maintain internal project financial and non-financial system
+ Adhere to Procurement, HR policies and to commercial processes such as change requests and invoicing
+ Demonstrate proficiency in communication
+ Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
+ Create and communicate project processes to increase collaboration between internal and external project team members.
**WHAT YOU GET FROM US**
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply no
**SAPNextGen**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
#SAPNextGen
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE SAP ACADEMY FOR SERVICES & CONSULTING**
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.
The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.
Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.
**THE ROLE OF PROJECT MANAGER**
The Project Manager is responsible for supporting our customers' transformation strategy through the management of cloud, or hybrid implementation initiatives with SAP Activate methodology. The Project Manager has the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.
The Project Manager will provide leadership to cross-functional teams responsible for delivering defined project outputs on time, on budget and with highest quality. Project Managers assist SAP Sales teams during the Bid Phase by providing input into the proposal especially regarding the solution delivery model, project structure, organization, scoping, estimation and risk assessment. Project Managers have ability to manage complex projects or programs that require coordination of work between various parties such as: third party sub-contractors, SAP Development, and Global Support organizations.
As a Project Manager Associate, you will support the project manager on large scale, high risk, strategic projects, and/or lead operational projects or small engagements.
**EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES**
+ Master's degree, or equivalent tertiary study
+ 0-3 years' work experience with customer facing roles
+ Team player with ability to work independently and take ownership of assigned tasks
+ Good listener with excellent communication skills, empathetic, collaborative
+ Resourceful self-starters with strong interpersonal skills who are eager learners
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
**EXPECTATIONS AND TASKS**
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:
During Academy:
+ Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
+ Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
+ Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
+ Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
+ Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
+ Build and maintain relationships with internal and external stakeholders
+ Adapt to knowledge on new technologies in a consistently dynamic and changing environment
As a Project Team Lead on a large strategic project
+ Conduct project planning activities and support execution of large scale, high risk, strategic projects according to the project plan
+ Assist project PMO as needed by SAP or Customer PM o Manage sub-project group to supervise/represent a team within large project program
+ Ensure project success (budgets, schedule, quality, business value)
+ Ensure proper use of methodology tools procedures
+ Coordinate project resource management with resource managers
As a Project Manager for a small strategic /operational project:
+ Responsible for managing project through life cycle- applying skills as project team lead and project coordinator
+ Responsible for defining, planning, tracking and managing the project, in accordance to methodology
+ Determine required resources for the project
+ Identify required resources, collaborate with sponsor to set direction required to meet project objectives
+ Participate in project initiation/planning activities. Mange execution of projects according to the plan
+ Manage internal/external communication to stakeholders, with input/guidance from Sponsor
+ Lead project team by communicating what need to happen, and holding team accountable for delivering on objectives
+ Support the identification of risks/issues and develop mitigation options for decision by the sponsor, in order to maintain project momentum
+ Communicate and/or escalate project issues early to account management and delivery management.
+ Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.
+ Demonstrate proficiency in tools and procedures o Position SAP delivery methodology - Activate, Agile, Best Business Practices and Integrated Tool management correctly with the customer and project team 5
+ Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
+ Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
+ Maintain internal project financial and non-financial system
+ Adhere to Procurement, HR policies and to commercial processes such as change requests and invoicing
+ Demonstrate proficiency in communication
+ Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
+ Create and communicate project processes to increase collaboration between internal and external project team members.
**WHAT YOU GET FROM US**
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply no
**SAPNextGen**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
#SAPNextGen
This advertiser has chosen not to accept applicants from your region.
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6
SAP Academy for Services & Consulting (APAC) - Technical Quality Manager (TQM) - Philippines
SAP
Posted 5 days ago
Job Viewed
Job Description
**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE SAP ACADEMY FOR SERVICES & CONSULTING**
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.
The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.
Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.
**THE ROLE OF TQM IN SAP PREMIUM ENGAGEMENT**
As an integral part of the SAP Customer Services & Delivery strategy, the Premium Engagement (PE) business led by Technical Quality Managers (TQM) is a strategic advisory for primarily the largest SAP customers. It brings SAP's innovations, realizes and accelerates adoption and consumption of SAP Solutions across hybrid and cloud landscapes, and delivers on promises and expected outcomes. Premium Engagement offerings have a critical role to play in driving customer success and the success of the Customer Services & Delivery organization.
The SAP Technical Quality Manager is the key role in the Customer Services Premium Engagement business and works with customers with Premium Engagement contracts, e.g., MaxAttention and ActiveAttention. TQM is responsible for the overall delivery of contracted services and building long-lasting engagements across the entire customer landscape and end-to-end business processes in SAP solution's scope.
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:
+ Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client
+ Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
+ Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
+ Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level
+ Working as a core member of a virtual account team and orchestrating cross-account internal governance.
+ Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
+ Engagement governance, executive reporting & presentations,
+ Gain or have previous experience in design, implementation, and change management projects
+ Facilitation, negotiation, and de-escalation skills
**EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES**
+ Bachelor's degree, or equivalent tertiary study
+ 0-3 years' work experience with customer facing roles
+ Team player with ability to work independently and take ownership of assigned tasks
+ Good listener with excellent communication skills, empathetic, collaborative
+ Resourceful self-starters with strong interpersonal skills who are eager learners
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
**EXPECTATIONS AND TASKS**
+ Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
+ Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
+ Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
+ Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
+ Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
+ Build and maintain relationships with internal and external stakeholders
+ Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
+ Adapt to knowledge on new technologies in a consistently dynamic and changing environment
+ Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
+ Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
**WHAT YOU GET FROM US**
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now
#SAPNextGen
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
#SAPNextGen
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**ABOUT THE SAP ACADEMY FOR SERVICES & CONSULTING**
The Academy aligns with the SAP Customer Services & Delivery team supporting our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.
The SAP Academy for Services & Consulting is a 12-15mth graduate program to start your career. This program consists of classroom-based learning including rotation opportunities with a predefined focus role within the business.
Throughout the Program you will build the foundations needed for success in the Customer Services & Delivery business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business relevant to your end role such as consulting, project management, technical and solution support.
**THE ROLE OF TQM IN SAP PREMIUM ENGAGEMENT**
As an integral part of the SAP Customer Services & Delivery strategy, the Premium Engagement (PE) business led by Technical Quality Managers (TQM) is a strategic advisory for primarily the largest SAP customers. It brings SAP's innovations, realizes and accelerates adoption and consumption of SAP Solutions across hybrid and cloud landscapes, and delivers on promises and expected outcomes. Premium Engagement offerings have a critical role to play in driving customer success and the success of the Customer Services & Delivery organization.
The SAP Technical Quality Manager is the key role in the Customer Services Premium Engagement business and works with customers with Premium Engagement contracts, e.g., MaxAttention and ActiveAttention. TQM is responsible for the overall delivery of contracted services and building long-lasting engagements across the entire customer landscape and end-to-end business processes in SAP solution's scope.
We are looking for a team member who is able to demonstrate and/or is keen to learn the following:
+ Strong customer engagement skills to develop into a Trusted Advisor within an large, enterprise client
+ Service delivery understanding and value-management mindset, with focus on project-managing PE services delivery as TQM: resourcing, staffing, scope mgmt, risk and issues mgmt, escalation management.
+ Understanding an overall enterprise architecture across private cloud, SaaS, and on-premise solutions including integration
+ Business acumen and business understanding: ACV (annual contract value) contract renewal, solutioning, procurement, customer retention, managing P&L on contract level
+ Working as a core member of a virtual account team and orchestrating cross-account internal governance.
+ Analysis of customer situation and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
+ Engagement governance, executive reporting & presentations,
+ Gain or have previous experience in design, implementation, and change management projects
+ Facilitation, negotiation, and de-escalation skills
**EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES**
+ Bachelor's degree, or equivalent tertiary study
+ 0-3 years' work experience with customer facing roles
+ Team player with ability to work independently and take ownership of assigned tasks
+ Good listener with excellent communication skills, empathetic, collaborative
+ Resourceful self-starters with strong interpersonal skills who are eager learners
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
**EXPECTATIONS AND TASKS**
+ Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
+ Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
+ Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
+ Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
+ Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
+ Build and maintain relationships with internal and external stakeholders
+ Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
+ Adapt to knowledge on new technologies in a consistently dynamic and changing environment
+ Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
+ Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
**WHAT YOU GET FROM US**
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment - apply now
#SAPNextGen
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
#SAPNextGen
This advertiser has chosen not to accept applicants from your region.
7
Cloud Solution Architect - AI Business Solutions | Support for Mission Critical
Microsoft Corporation
Posted 26 days ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for M365 and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to grow their Customer Engagement platforms? Do you want to join one of Microsoft''s fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- You will work with a larger customer account team to strengthen customer relationships and to work on Microsoft AI Business Solutions strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs
- You will Identify and manage customer goals and Support for Mission Critical (SfMC) opportunities across AI Business Solutions to improve the quality, consumption, and health of the customer's solution
- You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution
- You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience
- You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers
- You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans
- You will share and gain knowledge through technical communities
- You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers
**Qualifications**
**Required Qualifications:**
**Microsoft Teams Enterprise Voice:**
+ Design, deployment, and management of Teams Phone (Enterprise Voice), including Direct Routing, Operator Connect, and integration with Session Border Controllers (SBCs).
+ Experience with VoIP, PBX migration, and Unified Communications solutions.
+ Troubleshooting call quality, voice routing, and telephony integration issues.
+ Familiarity with Teams-certified devices and endpoint management for voice solutions.
**Endpoint Management** **(Intune & SCCM/MECM):**
+ Deep expertise in Microsoft Intune (Endpoint Manager) for mobile device and application management (MDM/MAM), including policy creation, compliance, and security baselines.
+ Advanced Experience with Microsoft Endpoint Configuration Manager (SCCM/MECM) for OS deployment, software distribution, application management, patch management, Strong PowerShell scripting, hierarchy design and co-management scenarios. Also having basic SCCM log review skill to determine troubleshooting direction.
+ Migration experience from SCCM to Intune, and hybrid/co-management environments, e.g. GPO migration, application migration, update management migration, etc.
+ Knowledge of Hybrid/Pure Entra ID join for Windows Device, Windows Autopilot, Windows Update for Business, and device lifecycle management.
+ Experience with Mobile / MacOS devices management in Intune
**Microsoft 365** **Ecosystem** **:**
+ Administration and support for Exchange Online, SharePoint Online, and Microsoft 365 Security & Compliance features (eDiscovery, DLP, Defender, etc.).
+ Integration of Teams with other M365 services and third-party UC solutions (e.g., Zoom, WebEx, Slack).
**Professional skills:**
+ Comfortable operating in ambiguous, fast-paced environments
+ Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
+ Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
**Additional Qualification** **:**
**Identity & Security** :
+ Azure Active Directory, Conditional Access, MFA, and identity federation (ADFS, Azure AD Connect).
+ PKI, certificate deployment, and NDES.
**Networking** :
+ Understanding of enterprise network concepts relevant to voice and endpoint management (QoS, firewall, VPN, SBC configuration).
**Preferred** **Qualification** **:**
**Scripting & Automation** :
+ PowerShell scripting for automation, reporting, and troubleshooting across Teams, Intune, and SCCM.
**Certifications:**
+ MS-700 (Managing Microsoft Teams)
+ MS-720 (Teams Voice Engineer Expert)
+ MS-102 (Microsoft 365 Administrator)
+ MS-500 (Security Administration)
+ MD-102 (Endpoint Administrator)
+ Other relevant Microsoft certifications
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for M365 and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to grow their Customer Engagement platforms? Do you want to join one of Microsoft''s fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- You will work with a larger customer account team to strengthen customer relationships and to work on Microsoft AI Business Solutions strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs
- You will Identify and manage customer goals and Support for Mission Critical (SfMC) opportunities across AI Business Solutions to improve the quality, consumption, and health of the customer's solution
- You will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution
- You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience
- You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers
- You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans
- You will share and gain knowledge through technical communities
- You will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers
**Qualifications**
**Required Qualifications:**
**Microsoft Teams Enterprise Voice:**
+ Design, deployment, and management of Teams Phone (Enterprise Voice), including Direct Routing, Operator Connect, and integration with Session Border Controllers (SBCs).
+ Experience with VoIP, PBX migration, and Unified Communications solutions.
+ Troubleshooting call quality, voice routing, and telephony integration issues.
+ Familiarity with Teams-certified devices and endpoint management for voice solutions.
**Endpoint Management** **(Intune & SCCM/MECM):**
+ Deep expertise in Microsoft Intune (Endpoint Manager) for mobile device and application management (MDM/MAM), including policy creation, compliance, and security baselines.
+ Advanced Experience with Microsoft Endpoint Configuration Manager (SCCM/MECM) for OS deployment, software distribution, application management, patch management, Strong PowerShell scripting, hierarchy design and co-management scenarios. Also having basic SCCM log review skill to determine troubleshooting direction.
+ Migration experience from SCCM to Intune, and hybrid/co-management environments, e.g. GPO migration, application migration, update management migration, etc.
+ Knowledge of Hybrid/Pure Entra ID join for Windows Device, Windows Autopilot, Windows Update for Business, and device lifecycle management.
+ Experience with Mobile / MacOS devices management in Intune
**Microsoft 365** **Ecosystem** **:**
+ Administration and support for Exchange Online, SharePoint Online, and Microsoft 365 Security & Compliance features (eDiscovery, DLP, Defender, etc.).
+ Integration of Teams with other M365 services and third-party UC solutions (e.g., Zoom, WebEx, Slack).
**Professional skills:**
+ Comfortable operating in ambiguous, fast-paced environments
+ Must have outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
+ Must demonstrate strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
**Additional Qualification** **:**
**Identity & Security** :
+ Azure Active Directory, Conditional Access, MFA, and identity federation (ADFS, Azure AD Connect).
+ PKI, certificate deployment, and NDES.
**Networking** :
+ Understanding of enterprise network concepts relevant to voice and endpoint management (QoS, firewall, VPN, SBC configuration).
**Preferred** **Qualification** **:**
**Scripting & Automation** :
+ PowerShell scripting for automation, reporting, and troubleshooting across Teams, Intune, and SCCM.
**Certifications:**
+ MS-700 (Managing Microsoft Teams)
+ MS-720 (Teams Voice Engineer Expert)
+ MS-102 (Microsoft 365 Administrator)
+ MS-500 (Security Administration)
+ MD-102 (Endpoint Administrator)
+ Other relevant Microsoft certifications
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
8
Business Development Executive (Solutions)
Taguig, National Capital Region
Qashier PH
Posted today
Job Viewed
Job Description
Want to be part of the fastest-growing startup that is at the intersection of Retail, Fintech and Data?
Qashier is looking for an amazing **Business Development Executive** to support our growth!
We are a dynamic and fast-growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology.
We are looking for passionate individuals that can spearhead the growth of the company through the generation of new leads and acquiring of new merchants. If you have knowledge and/or keen interest in the area of point of sale, payment systems and B2B sales, this role might be for you.
**Responsibilities**
- Recommending the best solution to merchants and closing deals: You’ll act as a trusted adviser with each merchant, working with them to establish their business goals and recommending the best solution to achieve those goals.
- Assist with onboarding of new merchants: Onboarding of new merchants involve setting up and deploying the Qashier system according to each merchant’s requirements. As the initial point of contact, you’ll be working closely with the Account Management team to onboard new merchants according to their requirements.
**Requirements**:
- Diploma/Degree in related field
- 2+ years of experience in B2B sales, merchant acquisition and/or POS and payments systems
- Passionate about technology, fintech and the retail space
- Strong interpersonal skills and readiness to go the extra mile for our merchants
- Outgoing with good bilingual oral skills
- Highly driven and energetic individuals with a strong willingness to learn
**Salary**: Php30,000.00 - Php50,000.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
Qashier is looking for an amazing **Business Development Executive** to support our growth!
We are a dynamic and fast-growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology.
We are looking for passionate individuals that can spearhead the growth of the company through the generation of new leads and acquiring of new merchants. If you have knowledge and/or keen interest in the area of point of sale, payment systems and B2B sales, this role might be for you.
**Responsibilities**
- Recommending the best solution to merchants and closing deals: You’ll act as a trusted adviser with each merchant, working with them to establish their business goals and recommending the best solution to achieve those goals.
- Assist with onboarding of new merchants: Onboarding of new merchants involve setting up and deploying the Qashier system according to each merchant’s requirements. As the initial point of contact, you’ll be working closely with the Account Management team to onboard new merchants according to their requirements.
**Requirements**:
- Diploma/Degree in related field
- 2+ years of experience in B2B sales, merchant acquisition and/or POS and payments systems
- Passionate about technology, fintech and the retail space
- Strong interpersonal skills and readiness to go the extra mile for our merchants
- Outgoing with good bilingual oral skills
- Highly driven and energetic individuals with a strong willingness to learn
**Salary**: Php30,000.00 - Php50,000.00 per month
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
This advertiser has chosen not to accept applicants from your region.
9