949 Hr Operations jobs in the Philippines
HR Operations
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Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant
Responsibilities:
- Respond to employee inquiries and transactional services over call, chat & ticket with excellent communication skills.
- Support managers and employees with policy and navigation inquiries, transactions such as employee personal data changes, job data changes, promotions, demotions, salary changes, performance management, learning, severance, tax inquiries, exit / termination and leave of absence on Workday.
- Create/ refer to Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs) for completing employee transactions.
- Work with onshore partners to get trained on all queries received from employees.
- Create a repository for all out-of-scope queries and get trained to shift left these into Tier 1. Transfer to relevant leads or onshore counterparts for all Tier 2 transactions as per the defined process.
Qualifications:
- Bachelor's Degree Holder
- With at least 1-year experience in HR Helpdesk role, delivering services, preferably HR and from a shared service center environment.
- Experience working with HR ATS and workflow systems (ServiceNow, Zendesk, BambooHR, etc.)
- Open to work in US shifts
Why Join Us?
- Competitive Salary & Benefits – Earn well while enjoying great perks
- Career Growth – Clear paths for promotions and skill development
- Supportive Work Environment – Join a team that values you
- Exciting Opportunities – Be part of a dynamic and growing industry
Ready to take the next step? Apply today
HR Operations
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Job description:
Human Resource Operations managing the day-to-day administrative and transactional HR functions within an organization. This includes tasks like managing employee data, handling payroll and benefits, ensuring compliance with labor laws, and supporting the employee lifecycle from onboarding to offboarding. Essentially, HR Operations ensures the smooth and efficient functioning of the HR department and its processes.
Duties and Responsibilities:
Managing the entire employee journey, from onboarding new hires to offboarding departing employees.
Processing payroll, managing employee benefits, and ensuring accurate and timely compensation.
Maintaining accurate employee records, managing HR data, and ensuring data privacy.
Ensuring HR policies and procedures comply with Philippine labor laws and regulations.
Addressing employee concerns, resolving conflicts, and fostering a positive work environment.
Utilizing and maintaining HR systems, such as HRIS (Human Resource Information System).
Generating HR reports and analyzing data to support decision-making.
Continuously evaluating and improving HR processes for efficiency and effectiveness.
Assisting with the implementation and administration of various HR programs and initiatives.
Required Qualifications and Competencies:
- 5+ years of experience in HR operations, HR compliance, or a related function.
- Strong knowledge of employment regulations, and HR best practices.
- Experience payroll functions is required.
- Proficiency in Microsoft Office Suite and HRIS platforms.
- Excellent attention to detail and organizational skills.
- Strong English verbal and written communication skills.
- Ability to handle confidential information with discretion
Education:
Bachelor's degree in Human Resources, Business Administration, or related field.
Working schedule:
Monday - Friday
Working location:
Panay Avenue, Quezon City
Job Types: Full-time, Permanent
Pay: Php35, Php40,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
HR Operations Specialist
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Empowering People, Simplifying HR
Be the voice employees trust. Be the expert who turns questions into solutions and challenges into growth. In this role, your impact goes beyond processes-it's about creating a smoother, more connected employee experience across global teams. This role offers a supportive and flexible hybrid setup where your time and well-being are valued. Be part of a team that helps employees thrive-while you do, too.
Job Description
As an HR Operations Specialist - Employee Services, you'll be the first line of support for employee queries, providing accurate solutions and ensuring every interaction meets the highest standards of care, efficiency, and professionalism.
Job Overview
Employment type: Full-time
Shift: Day Shift, Weekends Off
Work setup: Hybrid, Makati
Exciting Perks Await
- Competitive Salary Package
- Hybrid work arrangement
- HMO coverage with free dependent upon regularization
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Day shift schedule
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with a minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
Education:
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
Experience:
- 1-2 years of experience in customer service, helpdesk, or basic HR support.
Knowledge and Skills:
- Excellent organizational skills and strong attention to detail.
- Proven integrity, accuracy, and quality in work ethics.
- Advanced proficiency in MS Excel and HR reporting.
- Knowledge of various HR disciplines (Compensation, Employee Relations, Legal).
- Familiarity with Case Management tools, HRIS, and Timekeeping Systems.
- High level of confidentiality and discretion.
- Ability to multitask and adapt to a fast-paced, virtual environment.
- Strong problem-solving, decision-making, and research skills.
- Excellent written and verbal communication in English.
- Customer-centric mindset with empathy and professionalism.
Your Daily Tasks
Employee Services & Support:
- Provide timely and high-quality resolutions to HR queries without compromising efficiency.
- Deliver excellent customer service and ensure an exceptional employee experience.
- Act as the first point of contact for inquiries raised through the HR Tool (CHEER).
HR Operations & Administration:
- Maintain proper tracking and documentation of actions taken for each case.
- Identify potential system or process challenges and propose proactive solutions.
- Handle inbound and outbound communications via multiple channels (email, chat, calls).
- Gather relevant details to address queries accurately and efficiently.
Compliance & Policy Implementation:
- Maintain confidentiality and data integrity while following all security policies.
- Ensure adherence to performance standards and objectives.
- Demonstrate accountability for productivity, quality, and case resolution.
Continuous Improvement:
- Participate in trainings to enhance HR and system knowledge.
- Adhere to and recommend improvements to existing HR guidelines and procedures.
Collaboration/Communication:
- Minimize escalations by categorizing and resolving inquiries effectively.
- Collaborate with relevant teams to ensure accurate and timely issue resolution.
- Deliver exceptional support, courtesy, and professionalism in every interaction.
Other Responsibilities:
- Perform administrative and non-administrative tasks as assigned by company representatives.
Why We Stand Out Among the Rest
Join Emapta, recognized as one of the Top 20 Dream Companies for Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."
Tim Vorbach, CEO
#EmaptaEra
HR Operations Specialist
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Job Title: HR Operations Specialist
Department: Human Resources
Reports to: HR Director
Work Schedule: Full-time | Hybrid
Job Summary
The HR Operations Specialist plays a central role in managing and executing key HR functions including employee relations, attendance and payroll coordination, learning and development (L&D), internship management, and administrative HR support. This role ensures compliance with internal policies and labor standards while contributing to a positive, organized, and performance-driven workplace.
Key Responsibilities
- HR Administration & Operations
- Prepares and submits HR agenda items for Management Committee (Mancom) meetings.
- Attends scheduled Mancom sessions, takes comprehensive notes, and disseminates minutes with clear action points.
- Coordinates performance evaluations, sends reminders, collects completed forms, and tracks submission progress.
- Supports Performance Improvement Plans (PIP), including documentation, meeting facilitation, and monitoring.
- Prepares Notices to Explain (NTE), ensures due process is followed, and issues corresponding decisions.
- Addresses employee concerns (e.g., attendance, conflict, behavioral issues) with timely interventions and documentation.
- Conducts regular Team Lead meetings, particularly with IT leads, to gather feedback and support HR strategies.
- Payroll & Attendance Management
- Reviews attendance logs for errors, flags anomalies, and coordinates with concerned staff to verify discrepancies.
- Prepares payroll notes including overtime, absences without leave, tardiness, and other adjustments.
- Manages deductions tracking such as unpaid leaves and loan repayments in line with company policy.
- Maintains payroll-related documentation in accordance with data privacy and audit requirements.
- Learning & Development (MMI Academy)
- Assists in planning and executing the monthly L&D calendar in collaboration with department leads and the HR Director.
- Manages end-to-end logistics for internal training sessions and knowledge-sharing events.
- Facilitates onboarding sessions for new hires and ensures up-to-date orientation materials.
- Distributes and analyzes post-session surveys and reports insights to support continuous improvement.
- Oversees employee learning records and participant engagement metrics.
- Internship Program Coordination
- Maintains academic partnerships, monitors MOUs, and coordinates briefings with school liaisons.
- Screens internship applications, manages communications, and coordinates assessments and interviews.
- Leads onboarding and monitors intern attendance, engagement, and performance in collaboration with mentors.
- Facilitates intern offboarding, including surveys, certificates, and clearance documentation.
- Employee Support & Documentation
- Prepares official employment-related documents (e.g., COE, reference letters, PANs) with accuracy and timeliness.
- Drafts and disseminates HR memos, announcements, and team advisories.
- Maintains centralized logs and digital HR files with proper version control and security.
- Responds to employee inquiries on HR-related matters, documents all interactions, and escalates issues when needed.
- Supports clearance and offboarding processes for regular employees, ensuring compliance and completeness.
Qualifications
Minimum Qualifications:
- Bachelor's Degree in Human Resources, Psychology, Business Administration, or a related field.
- At least 2–3 years of experience in HR operations, preferably in a generalist or coordinator capacity.
- Strong knowledge of labor laws, HR best practices, and document handling procedures.
- Experience with HRIS/timekeeping platforms is a plus.
- Excellent organizational, communication, and interpersonal skills.
- High attention to detail and ability to handle sensitive information with confidentiality.
- Proficiency in Google Workspace (Docs, Sheets, Drive) and collaborative tools (Slack, Trello, etc.).
Key Competencies
- Detail-Oriented: Meticulous in handling reports, files, and documentation.
- Proactive: Takes initiative in tracking deadlines and addressing HR concerns.
- Collaborative: Works effectively across departments and with external stakeholders.
- Analytical: Able to synthesize feedback and performance data for decision-making.
- Adaptable: Thrives in a dynamic environment and adjusts to shifting priorities.
HR Operations Specialist
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- Manage and maintain employee records, contracts, and HR documentation.
- Ensure compliance with labor laws, DOLE regulations, and company policies.
- Administer employee benefits, payroll support, and statutory government contributions.
- Assist in employee relations, grievance handling, and disciplinary procedures.
- Support HR processes including onboarding, offboarding, and performance management.
- Monitor HR policies and recommend improvements aligned with labor standards.
- Handle HR reports, data management, and ensure confidentiality of employee information.
- Provide guidance to management and employees on HR policies and labor relations.
- Coordinate with government agencies regarding labor standards, permits, and compliance requirements.
- Upadte 201 files and employees Masterlist
Job Type: Full-time
Work Location: In person
HR Operations Specialist
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At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.
Responsibilities- Administering and coordinating various HR processes, including onboarding, employee relations, benefits management, and performance management
- Providing guidance and advice to managers and employees on HR policies, procedures, and best practices
- Assisting with the development and implementation of HR initiatives and programs to enhance employee engagement and satisfaction
- Maintaining accurate and up-to-date employee records and ensuring compliance with relevant labour laws and regulations
- Collaborating with cross-functional teams to support the overall HR strategy and contribute to the company's success
- Support HR Business Partner (HRBP) functions including employee relations, performance management, and policy communication.
- A bachelor's degree in Human Resources, Business Administration, or a related field
- Knowledge of HR best practices, labor laws, and employment regulations
- Excellent communication and interpersonal skills, with the ability to build effective relationships with employees at all levels
- Proficient in HR data management and analysis, with the ability to generate reports and identify trends
- Strong proficiency in Microsoft Excel (data management, pivot tables, charts, etc.).
- Adaptable and proactive, with the ability to handle multiple priorities and work well in a fast-paced environment
Hr Operations Supervisor
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JOB SUMMARY
The HR Operations Manager is responsible for leading the BU Recruitment Team and ensuring efficient internal and external recruitment operations. Reporting directly to the President, this role focuses on delivering a strategic recruitment plan to attract, source, and maintain a talent pipeline for clients and internal staffing needs. The HR Operations Manager serves as the primary point of contact for recruitment-related queries, ensuring compliance with industry regulations, and promoting strong relationships with both clients and candidates to deliver a seamless recruitment experience.
DUTIES AND RESPONSIBILITIES:
- Proactively recruit high-quality candidates by thoroughly understanding client job requirements and internal staffing needs, ensuring timely fulfillment of recruitment demands.
- Develop and manage diverse recruitment sourcing channels (e.g., online platforms, referrals, databases) to ensure a constant pool of candidates. Maintain and optimize the Applicant Databank/Applicant Tracking System (ATS) to streamline sourcing processes.
- Lead and supervise the internal and external recruitment teams to ensure optimal performance. Monitor productivity, provide timely feedback, and manage necessary administrative documentation such as timekeeping, certifications, and daily productivity reports.
- Ensure compliance with the Data Privacy Act by implementing strict data protection measures and preventing spamming and data breaches within the recruitment process. Maintain confidentiality and secure handling of all candidate information.
- Strengthen client and candidate relationships by ensuring a positive recruitment experience at all stages. Conduct regular meetings with clients to clarify expectations, address concerns, and provide updates on recruitment progress.
- Consistently meet monthly sales quotas and ensure timely collection of payments from clients. Actively monitor client engagement and resolve issues to support business growth and profitability.
- Oversee the internal recruitment needs of the firm, ensuring that staffing levels align with the company's operational goals and culture fit. Implement strategies to retain high-performing employees.
- Continuously assess and improve recruitment processes and workflows to increase efficiency. Stay updated on industry trends and best practices to ensure the recruitment team adapts to evolving market demands.
- Support the growth and development of recruitment team members through training, coaching, and performance reviews to ensure skill enhancement and overall productivity improvement.
- Prepare and present regular reports on recruitment activities, performance metrics, and strategic goals to the President. Use analytics to track recruitment trends and suggest improvements.
JOB REQUIREMENTS:
- Must be a Bachelor's degree in Psychology or any Human Resources related courses
- With at least 5-10 years of work-related experience in handling end-to-end recruitment, preferably in a recruitment or executive search services.
- Possesses excellent leadership skills, multi-tasker, and can deal with diverse personalities.
- Ability to handle confidential information in a professional manner.
- Flexible and has good communication and organizational skills
Job Type: Full-time
Pay: Php20, Php30,000.00 per month
Benefits:
- Company events
- Flexible schedule
- On-site parking
- Opportunities for promotion
- Work from home
Work Location: In person
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HR Operations Supervisor
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Job Summary:
The HR Operations Supervisor – Benefits is responsible for overseeing the administration and operational support of all company and statutory benefit programs. This role supervises the benefits team, ensures accurate and compliant processing, manages relationships with third-party vendors, and supports continuous improvement in the employee experience related to benefits.
Key Responsibilities:
- Supervise the day-to-day operations of the benefits team to ensure timely, accurate administration of all company and statutory benefit programs.
- Serve as a subject matter expert (SME) on benefits-related policies, processes, and compliance requirements.
- Coordinate annual benefits-related activities such as open enrollment, employee communications, and system updates.
- Oversee enrollment, changes, and terminations in HRIS and vendor systems, ensuring data accuracy and integrity.
- Support payroll and HRIS integration for benefits-related transactions and deductions.
- Manage escalated employee inquiries and resolve complex benefit issues with a focus on excellent service delivery.
- Maintain accurate records and documentation to support internal audits and ensure compliance with applicable laws and regulations.
- Monitor service levels and performance of external benefit vendors and partners.
- Review and reconcile benefits invoices; ensure timely and accurate payments.
- Train, mentor, and guide benefits team members, ensuring alignment with HR policies and service standards.
- Identify and recommend process improvements for greater efficiency, compliance, and employee satisfaction.
Qualifications:
- Education:
Bachelor's degree in Human Resources, Business Administration, or a related field preferred. - Experience:
Minimum 5 years of experience in benefits administration or HR operations; with supervisory experience.
Key Competencies:
- Solid understanding of company and statutory benefit programs and compliance requirements.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Analytical thinking and problem-solving skills.
- Proven leadership and team management capabilities.
- High level of accuracy and attention to detail.
HR Operations Coordinator
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Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.
HR Operations Coordinator
Provides support to the HR Operations team. Performs administrative tasks to ensure that established procedures are completed and documentation is up to date. Prepares documents and administers information for supporting areas that may include employee lifecycle processes, administration of employee records and documents, benefits administration, and data reporting. Works on assignments requiring some judgment and initiative. Understands the implications of work and makes recommendations for solutions. Normally receives little instruction on daily work and determines methods and procedures for new assignments. Works under close supervision.
About The Job
- Has a substantial understanding of the job and completes tasks in resourceful and effective ways. Provides support with employee onboarding, lifecycle, offboarding, benefits enrollment and administration processes, and documentation. Works on assignments that require judgment and initiative. Understands implications of work and makes recommendations for solutions. (50%)
- Maintains and updates employee records, organizes personnel files and ensures they are up-to-date, and generates reports. (30%)
- Addresses HR-related queries that are moderately difficult, requiring judgment, and provides recommendations regarding HR processes and policies. Supports requests for reports and audit documentation. (20%)
- Other duties as assigned.
About You
- High school diploma or equivalent
- Associate degree, two year technical/trade degree, or equivalent preferred
- Five to seven years of experience
- Depth/breadth of knowledge within a function through prior work experience or education preferred
- Knowledge in MS Office
- Time management skills
- Strong communication skills
- High attention to detail and ability to maintain confidentiality
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork, and Results Driven – support us on our mission to improve the safety, reliability, efficiency, and performance of our customers' products and systems.
We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.
We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.
HR & Operations Manager
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Job Overview:
The Human Resources (HR) & Operations Manager is responsible for overseeing all aspects of human resources practices and processes. The HR Manager will handle recruitment, employee relations, performance management, compliance, training, and benefits administration.
Duties And Responsibilities
- Develop and implement effective recruitment strategies to attract qualified candidates.
- Manage the full hiring process (screening, interviewing, selection).
- Conduct new employee orientation and ensure smooth onboarding
- Manage employee disciplinary actions, investigations, and terminations with fairness and following company policy and Philippine labor laws.
- Develop and implement HR strategies and policies to support the company's overall business objectives
- Administer compensation and benefits programs
- Oversee performance appraisal systems and employee evaluation processes
- Cultivate a positive and harmonious work environment, promoting strong employee engagement.
- Manage all HR-related documentation, including contracts, and other essential records
- Oversee the effective utilization of the HR Information System (HRIS).
Qualifications
- Bachelor's degree in Psychology, Human Resources, Business Administration, or any related field
- At least 5 years of experience in an HR managerial or senior generalist role
- Strong interpersonal and communication skills.
- Ability to maintain confidentiality and handle sensitive information
- In-depth knowledge of Philippine employment legislation and HR best practices,
- Experience with HRIS (Human Resources Information System) is a plus.
- Can start ASAP or at least 15 days after JO signing
What We Offer:
- Competitive Salary Package
- Free lunch meal provided for onsite employees
- Free meal for employees who render at least 1.5 hours of overtime work
- HMO: Provided upon regularization
- Standard government-mandated benefits plus 13th-month pay.
- Annual Performance Evaluation
- 10 days of Vacation Leave and 10 days of Sick Leave – to be pro-rated
- Christmas Holiday Break: 10 days of paid leave
- Hybrid Work Setup (4 days onsite, 1 day remote | Mon–Fri schedule (flexi with 11am-4pm CORE time))