108 Housekeeping Manager jobs in the Philippines

Housekeeping Manager

Aureo Hotels & Resort

Aureo La Union is a first-class luxury resort owned by Ferenzo Holdings and Development Corporation , located in San Fernando, La Union, Philippines. Ferenzo Holdings is a developer that owns the Aureo Resort and is expanding it with an 8-story hotel and convention center to support the local tourism industry.

Job Summary:

We are looking for a Housekeeping Manager to lead our housekeeping team and ensure high standards of cleanliness, tidiness, and hygiene across guest rooms and common areas. This role involves supervising staff, scheduling shifts, handling supplies, and ensuring compliance with sanitation policies.

Responsibilities:

• Train and supervise housekeeping staff on cleaning and maintenance tasks
• Oversee daily operations and check rooms and common areas for cleanliness
• Schedule shifts and arrange replacements for absences
• Establish and enforce cleanliness, tidiness, and hygiene standards
• Motivate team members and resolve workplace issues
• Respond to guest complaints and special requests
• Monitor and replenish housekeeping supplies and cleaning products
• Participate in large-scale cleaning projects when needed
• Ensure compliance with safety and sanitation policies in all areas

Qualifications:

• Proven work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance in large facilities
• Knowledge of industrial cleaning equipment and products
• Strong organizational and team management skills
• Physical stamina to handle job demands
• Flexibility to work various shifts, including evenings and weekends

This position is responsible for the supervision and management of the Housekeeping department, ensuring the highest standards of excellence at all times, whilst maintaining professional and well-organized service.

Your experience and skills include;

• Previous luxury brand hotel experience is an advantage.
• Excellent communication and customer service skills
• Strong proven leadership qualities and management skills
• Ability to maintain high service levels under pressure.
• At least 3 years experience in the same capacity

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Staff meals provided
• Transportation service provided

Work Location: In person

Oversees all aspects of facility cleaning, including developing schedules, managing staff, ensuring compliance with safety (like GMP) and operational standards, conducting inspections, managing inventory of supplies, and controlling costs. Key responsibilities involve training and supervising the housekeeping team, implementing cleaning procedures, maintaining high standards of cleanliness in production, office, and common areas, and collaborating with other departments to ensure a safe and efficient work environment.

Job Type: Full-time

Pay: Php30, Php40,000.00 per month

Work Location: In person

Specifications:

• Bachelor's Degree in Facilities Management, Hospitality, Business Administration, or a related field.

• Minimum of five (5) years of experience in housekeeping or environmental services, with at least

three (3) years in a managerial role.

• Attention to detail, cost management, contract negotiation, interpersonal communication, and

computer skills.

Aureo Hotels & Resort

Aureo La Union is a first-class luxury resort owned by Ferenzo Holdings and Development Corporation , located in San Fernando, La Union, Philippines.

Responsibilities

• Train housekeepers on cleaning and maintenance tasks
• Oversee staff on a daily basis
• Check rooms and common areas, including stairways and lounge areas, for cleanliness
• Schedule shifts and arrange for replacements in cases of absence
• Establish and educate staff on cleanliness, tidiness and hygiene standards
• Motivate team members and resolve any issues that occur on the job
• Respond to customer complaints and special requests
• Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
• Participate in large cleaning projects as required
• Ensure compliance with safety and sanitation policies in all areas

Requirements

• Work experience as a Housekeeping Supervisor or similar role
• Hands-on experience with cleaning and maintenance tasks for large organizations
• Ability to use industrial cleaning equipment and products
• Excellent organizational and team management skills
• Stamina to handle the physical demands of the job
• Flexibility to work various shifts, including evenings and weekends

Job Type: Full-time

Work Location: In person

Specifications:

• Bachelor's Degree in Facilities Management, Hospitality, Business Administration, or a related field.
• Minimum of five (5) years of experience in housekeeping or environmental services, with at least

three (3) years in a managerial role.

• Attention to details, cost management, contract negotiation, interpersonal, communication, and

computer skills.

Job Types: Full-time, Permanent

Work Location: In person

Reports To: Executive Housekeeper / General Manager / Chief Operating Officer

Supervises: Room Attendants, Public Area Attendants, Laundry Staff, and

Linen Room Attendants

Location: Stonehill Suites, Bacolod City

I. Role overview

The Housekeeping Manager assists the Executive Housekeeper in managing the daily housekeeping operations of Stonehill Suites, ensuring that all guest rooms, public areas, and service spaces consistently meet 5-star hotel cleanliness, orderliness, and aesthetic standards.

This position acts as the Second-in-Command (2IC) of the Housekeeping Department and is responsible for supervising the team's operations, performance, and compliance. The role also serves as the primary point of contact for Top Management on all housekeeping-related concerns, updates, and special directives in the absence or delegation of the Executive Housekeeper.

II. Key duties and responsibilities

1. Operational management

· Oversee day-to-day housekeeping operations, ensuring smooth workflow, timely cleaning, and readiness of all guest rooms and public areas.

· Supervise inspection of rooms and facilities to maintain hotel standards of cleanliness and presentation.

· Coordinate with Front Office, Engineering, and F&B for room status updates, maintenance issues, and special guest requests.

· Assist the Executive Housekeeper in scheduling deep cleaning, general cleaning, and preventive maintenance activities.

· Ensure all guest requests, VIP setups, and service recovery actions are completed promptly and accurately.

2. Leadership and Employee development

· Act as second-in-command of the Housekeeping Department, ensuring continuous leadership presence when the Executive Housekeeper is unavailable.

· Supervise, coach, and mentor housekeeping staff in performance, grooming, and service delivery.

· Conduct regular briefings and daily assignments to ensure effective communication and productivity.

· Lead staff development initiatives and refresher trainings on hygiene, chemical handling, and guest service.

· Monitor and evaluate team performance, attendance, and compliance to hotel rules.

3. Quality assurance and Guest satisfaction

· Conduct daily inspections and random spot-checks of rooms and public areas to ensure 100% adherence to quality and cleanliness standards.

· Maintain accurate room inspection records and provide reports to the Executive Housekeeper.

· Handle guest feedback and complaints tactfully, providing timely resolutions and service recovery.

· Support the Executive Housekeeper in achieving guest satisfaction targets and quality audit scores.

4. Cost control and Inventory management

· Assist in preparing and monitoring housekeeping budgets for supplies, linen, and cleaning materials.

· Manage and reconcile monthly inventories of linens, chemicals, and guest supplies.

· Recommend cost-efficient measures and preventive controls to reduce wastage and optimize stock usage.

· Ensure accurate par levels are maintained for all areas of housekeeping.

5. Coordination, Compliance, and reporting

· Enforce compliance with DOLE-OSHC and DOH sanitation guidelines.

· Ensure staff follow safety protocols in chemical handling, lifting procedures, and use of PPE.

· Coordinate with Engineering for timely repair and maintenance requests.

· Submit daily reports and updates on departmental performance, guestroom readiness, and manpower deployment to the Executive Housekeeper.

· Represent the Housekeeping Department in management briefings when delegated.

6. Administrative and strategic support

· Assist in preparing departmental plans, performance reviews, and internal communications.

· Recommend improvements in cleaning procedures, guest service standards, and operational efficiency.

· Help develop policies, SOPs, and training manuals for Housekeeping operations.

· Maintain confidentiality and uphold the company's service excellence and brand values.

III. Competency requirements

Educational and technical qualifications

· Graduate of Hotel and Restaurant Management or equivalent.

· Minimum 3–5 years of experience in housekeeping, with at least 2 years in a supervisory or managerial role.

· Proven expertise in hotel housekeeping standards, laundry operations, and staff management.

· Knowledge of inventory systems, cleaning chemicals, and hotel PMS is an advantage.

Core competencies

· Leadership and People Management

· Attention to Detail and Quality Assurance

· Guest Service and Communication

· Time and Resource Management

· Cost Control & Budgeting

· Safety and Sanitation Compliance

· Coordination and Accountability

IV. Working Conditions

• Based at Stonehill Suites, Bacolod City.
• Flexible working hours, including weekends, holidays, and peak occupancy periods.
• Works closely with the Executive Housekeeper and other department heads.
• May represent the department in meetings and inspections in the Executive Housekeeper's absence.
• Exposure to cleaning agents and equipment; proper PPE required.

Job Type: Full-time

Work Location: In person

I Role overview

The Housekeeping Manager assists the Executive Housekeeper in managing the daily housekeeping operations of Stonehill Suites, ensuring that all guest rooms, public areas, and service spaces consistently meet 5-star hotel cleanliness, orderliness, and aesthetic standards.

This position acts as the Second-in-Command (2IC) of the Housekeeping Department and is responsible for supervising the team's operations, performance, and compliance. The role also serves as the primary point of contact for Top Management on all housekeeping-related concerns, updates, and special directives in the absence or delegation of the Executive Housekeeper.

II Key duties and responsibilities

1.   Operational management

·   Oversee day-to-day housekeeping operations, ensuring smooth workflow, timely cleaning, and readiness of all guest rooms and public areas.

·   Supervise inspection of rooms and facilities to maintain hotel standards of cleanliness and presentation.

·   Coordinate with Front Office, Engineering, and F&B for room status updates, maintenance issues, and special guest requests.

·   Assist the Executive Housekeeper in scheduling deep cleaning, general cleaning, and preventive maintenance activities.

·   Ensure all guest requests, VIP setups, and service recovery actions are completed promptly and accurately.

2.
Leadership and Employee development

·   Act as second-in-command of the Housekeeping Department, ensuring continuous leadership presence when the Executive Housekeeper is unavailable.

·   Supervise, coach, and mentor housekeeping staff in performance, grooming, and service delivery.

·   Conduct regular briefings and daily assignments to ensure effective communication and productivity.

·   Lead staff development initiatives and refresher trainings on hygiene, chemical handling, and guest service.

·   Monitor and evaluate team performance, attendance, and compliance to hotel rules.

3.
Quality assurance and Guest satisfaction

·   Conduct daily inspections and random spot-checks of rooms and public areas to ensure 100% adherence to quality and cleanliness standards.

·   Maintain accurate room inspection records and provide reports to the Executive Housekeeper.

·   Handle guest feedback and complaints tactfully, providing timely resolutions and service recovery.

·   Support the Executive Housekeeper in achieving guest satisfaction targets and quality audit scores.

4.
Cost control and Inventory management

·   Assist in preparing and monitoring housekeeping budgets for supplies, linen, and cleaning materials.

·   Manage and reconcile monthly inventories of linens, chemicals, and guest supplies.

·   Recommend cost-efficient measures and preventive controls to reduce wastage and optimize stock usage.

·   Ensure accurate par levels are maintained for all areas of housekeeping.

5.
Coordination, Compliance, and reporting

·   Enforce compliance with DOLE-OSHC and DOH sanitation guidelines.

·   Ensure staff follow safety protocols in chemical handling, lifting procedures, and use of PPE.

·   Coordinate with Engineering for timely repair and maintenance requests.

·   Submit daily reports and updates on departmental performance, guestroom readiness, and manpower deployment to the Executive Housekeeper.

·   Represent the Housekeeping Department in management briefings when delegated.

6.
Administrative and strategic support

·   Assist in preparing departmental plans, performance reviews, and internal communications.

·   Recommend improvements in cleaning procedures, guest service standards, and operational efficiency.

·   Help develop policies, SOPs, and training manuals for Housekeeping operations.

·   Maintain confidentiality and uphold the company's service excellence and brand values.

III Competency requirements

Educational and technical qualifications

·   Graduate of Hotel and Restaurant Management or equivalent.

·   Minimum 3–5 years of experience in housekeeping, with at least 2 years in a supervisory or managerial role.

·   Proven expertise in hotel housekeeping standards, laundry operations, and staff management.

·   Knowledge of inventory systems, cleaning chemicals, and hotel PMS is an advantage.

Core competencies

·   Leadership and People Management

·   Attention to Detail and Quality Assurance

·   Guest Service and Communication

·   Time and Resource Management

·   Cost Control & Budgeting

·   Safety and Sanitation Compliance

·   Coordination and Accountability

IV. Working Conditions

• Based at Stonehill Suites, Bacolod City.
• Flexible working hours, including weekends, holidays, and peak occupancy periods.
• Works closely with the Executive Housekeeper and other department heads.
• May represent the department in meetings and inspections in the Executive Housekeeper's absence.
• Exposure to cleaning agents and equipment; proper PPE required.

Housekeeping manager oversees daily operations to ensure a facility's cleanliness and presentation, managing staff, inventory, budgets, and safety protocols while coordinating with other departments to maintain high standards and guest satisfaction.