5,152 Hotel Service jobs in the Philippines

JOB DESCRIPTION:

• Provides support to the Hotel Manager in performing Business operations duties.
• Perform General administrative and clerical duties.
• Updates internal operations procedure document
• Reconcile payments and receipts to various parties
• Manage all office orders on a regular basis
• Maintain logs and spreadsheets for all office activities
• Performs other job-related duties as assigned

JOB REQUIREMENTS:

• Graduate of HRM/Tourism, Business Administration or equivalent.
• Hast the experience in dealing with guest complaints would be an advantage
• At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation functions and are willing to be trained are encourage to apply.
• Has a good communication skills both written and oral
• Excellent customer service skills
• Must be attentive and have a sense of urgency
• Hardworking and responsible
• Keen to details and has the ability to manage multiple responsibilities
• Proficient in using MS Applications (Word, Excel and PPT) and standard office equipment
• Amenable to work at head office, Sto. Niño, Marikina City.

Job Type: Full-time

Pay: From Php18,127.92 per month

Benefits:

• Free parking
• On-site parking

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Hotel Operations Manager

*Immediate or short-notice joiner will be prioritized

• Must have relevant expertise managing chain of hotels; around 3 hotels concurrently
• Must be willing to travel
• Must be driven, pro-active
• Will be directly reporting to the Director

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Application Question(s):

• Where are you residing?
• Are you open to travel from time to time?
• Have you managed a chain of hotels; between 2-4 three-start hotels at the same time? What are the names of those hotels?

Work Location: In person

We are mass hiring for Call Center Agents as prior in our Metro sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Job Responsibilities:

Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.

Update and maintain accurate records of customer interactions, transactions, and order details in the system.

Stay updated on company policies, procedures, and services to provide accurate information to customers

Contribute to a positive and collaborative team environment.

WHAT CAN WE OFFER?

Competitive Salary

Opportunity for rapid career growth for Top Performers

HMO with 2 free beneficiaries on Day One

Shift Schedule (Day shift/Mid shift/Night shift)

Pioneer, Non-voice, and Easy Accounts Available

Free Coffee and Biscuits in the office

Retirement/Life Insurance for Qualified Staff

Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP

Job Type: Full-time

Pay: Php18, Php28,900.00 per month

Benefits:

• Company events
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training

Work Location: In person

Qualifications:

• Candidate must possess a Bachelor's or College Degree in Hospitality and Restaurant Management or any related course
• At least 1-2 years work experience in the same role, or any relevant experience
• Knowledge in MS Office applications, OPERA system, and other relevant software
• Excellent communication, customer service, and organizational skills.

Duties and Responsibilities:

• Ensures overall guest experience meets and exceeds expectations of guests on a daily basis
• Identifies, plans, and resolves customer concerns and complaints
• Ensures all guests feedback and concerns are replied to and resolved
• Ensures that all employees adhere to the hotel's service standards and brand promise in order to delight guests, and ensures good customer feedback.

Qualifications:

• Candidate must possess a Bachelor's or College Degree in Hospitality and Restaurant Management or any related course
• At least 1-2 years work experience in the same role, or any relevant experience
• Knowledge in MS Office applications, OPERA system, and other relevant software
• Excellent communication, customer service, and organizational skills.

Duties and Responsibilities:

• Ensures overall guest experience meets and exceeds expectations of guests on a daily basis
• Identifies, plans, and resolves customer concerns and complaints
• Ensures all guests feedback and concerns are replied to and resolved
• Ensures that all employees adhere to the hotel's service standards and brand promise in order to delight guests, and ensures good customer feedback.

Qualifications:

• Candidate must possess a Bachelor's or College Degree in Hospitality and Restaurant Management or any related course
• At least 1-2 years work experience in the same role, or any relevant experience
• Knowledge in MS Office applications, OPERA system, and other relevant software
• Excellent communication, customer service, and organizational skills.

Duties and Responsibilities:

• Ensures overall guest experience meets and exceeds expectations of guests on a daily basis
• Identifies, plans, and resolves customer concerns and complaints
• Ensures all guests feedback and concerns are replied to and resolved
• Ensures that all employees adhere to the hotel's service standards and brand promise in order to delight guests, and ensures good customer feedback.

Qualifications:

- Bachelor's degree in Human Resources, Business Administration, or related field.

- Minimum 7 years of experience as an HR Manager in Hospitality or the F&B industry

- Has at least 3 years in a leadership role.

- Strong understanding of Philippine labor laws and best HR practices.

- Proven ability to manage multiple teams across different locations.

- Excellent leadership, communication, and interpersonal skills.

- Can work onsite in BGC, Taguig

- Can start ASAP

Job Type: Full-time

Pay: Php160,000.00 per month

Benefits:

• Flextime
• Health insurance
• Life insurance

Education:

• Bachelor's (Required)

Experience:

• HR Manager in Hospitality or F&B industry: 7 years (Required)
• Leadership role: 3 years (Required)

Work Location: In person

Job Type: Full-time

Shift Schedule: Monday - Friday, 6:00 AM - 3:00 PM Philippines time

Work Location: Fully-remote (Work-from-Home)

Join Feedwell - Sydney's Leading Fresh Food Catering Company

At Feedwell, we fuel Australia's top teams with fresh, vibrant, and nourishing food - from daily catering to large-scale events. Our clients include global brands like Google, Amazon, Louis Vuitton, and TikTok.

We're on the lookout for a customer-focused, detail-oriented representative based in the Philippines to join our expanding team. In this role, you'll be the first point of contact for our valued clients—helping them place orders, explore our catering menus, and ensuring they receive exactly what they need, every time.

What You'll Be Doing

• Answer customer calls and emails during Australian business hours
• Guide clients through our food catering options and recommend suitable menus
• Accurately place and modify orders using our internal system
• Resolve customer queries and concerns with professionalism and a positive, solutions-focused approach.
• Liaise with our operations team in Sydney to ensure smooth and timely deliveries.
• Maintain up-to-date client records while following internal processes.

Why You'll Love Working With Us

• 100% Remote – Work from the comfort of your home in the Philippines
• Day Shift Only – Enjoy a stable schedule aligned with Australian business hours
• Supportive Team Environment – Be part of a collaborative, growth-focused culture
• Your Voice Matters – We welcome ideas and encourage continuous improvement
• Government-Mandated Benefits Covered – SSS, PhilHealth, Pag-Ibig and Income Tax (upon completion of a 4-week trial period)
• HMO Coverage - Available after 3 months of successful employment.

What We're Looking For:

To be successful in this role, you will ideally have:

• Excellent spoken and written English communication skills
• At least 2 years of experience in customer services, supporting Australian accounts—either in a call center setting or remotely.
• At least 2 years of experience supporting food service-related accounts or clients, in a call center or remote work environment.
• Strong interpersonal skills and confidence in guiding customers through decisions and available options.
• The ability to remain focused, friendly, and efficient—especially during high-volume periods.
• A proactive, tech-savvy mindset and the ability to work independently with minimal supervision.
• Proficiency in Google Workspace (Gmail, Docs, Sheets, etc.)

Is This Role Right For You?

• You have 2-3 years of experience in the BPO industry and are looking to transition into a long-term work-from-home arrangement.
• You're currently working remotely on a night shift and are seeking a permanent day shift schedule.
• You already have a dedicated home office set-up, including a reliable desktop or laptop, noise-cancelling headset, and a webcam for virtual meetings.
• You have a stable internet connection with a minimum speed of 50 Mbps

This role may not align with your goal if:

• You have over 3 years of experience in the BPO industry or remote client support and are currently seeking a supervisory or leadership role.
• You're specifically looking for a non-voice, back-office, or offline-focused role.

How to Apply:

We're looking for a service-oriented professional who thrives on meaningful conversations—not just reading from a script. If you're passionate about helping people, quick to solve problems, and committed to creating memorable experiences, we'd love to hear from you