5,150 Hotel Representative jobs in the Philippines

JOB DESCRIPTION:

• Provides support to the Hotel Manager in performing Business operations duties.
• Perform General administrative and clerical duties.
• Updates internal operations procedure document
• Reconcile payments and receipts to various parties
• Manage all office orders on a regular basis
• Maintain logs and spreadsheets for all office activities
• Performs other job-related duties as assigned

JOB REQUIREMENTS:

• Graduate of HRM/Tourism, Business Administration or equivalent.
• Hast the experience in dealing with guest complaints would be an advantage
• At least 1 year of working experience in the related field. Fresh Graduate with good internship exposure in admin/operation functions and are willing to be trained are encourage to apply.
• Has a good communication skills both written and oral
• Excellent customer service skills
• Must be attentive and have a sense of urgency
• Hardworking and responsible
• Keen to details and has the ability to manage multiple responsibilities
• Proficient in using MS Applications (Word, Excel and PPT) and standard office equipment
• Amenable to work at head office, Sto. Niño, Marikina City.

Job Type: Full-time

Pay: From Php18,127.92 per month

Benefits:

• Free parking
• On-site parking

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Hotel Operations Manager

*Immediate or short-notice joiner will be prioritized

• Must have relevant expertise managing chain of hotels; around 3 hotels concurrently
• Must be willing to travel
• Must be driven, pro-active
• Will be directly reporting to the Director

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Application Question(s):

• Where are you residing?
• Are you open to travel from time to time?
• Have you managed a chain of hotels; between 2-4 three-start hotels at the same time? What are the names of those hotels?

Work Location: In person

Join our dynamic hospitality support team as an Inbound Sales Representative, where you'll assist travelers in booking accommodations, provide expert guidance on hotel options, and ensure a seamless reservation experience. This role blends customer service with sales, ideal for individuals who thrive in fast-paced environments and enjoy helping people plan memorable stays.

Key Responsibilities

• Handle inbound calls from customers seeking hotel bookings and travel-related inquiries
• Recommend suitable accommodations based on customer preferences, budget, and availability
• Upsell additional services such as room upgrades, amenities, or travel packages
• Provide accurate information on hotel policies, pricing, and promotions
• Process reservations and modifications efficiently using booking systems
• Resolve customer concerns with professionalism and empathy
• Meet sales targets and maintain high customer satisfaction scores

Qualifications

• Preferably with 6 months to 1 year of experience in customer service or sales (hospitality or travel industry experience is a plus)
• Strong communication and interpersonal skills
• Sales-driven mindset with a passion for delivering excellent service
• Willing to work onsite and in a shifting schedule
• High school graduate or higher; college level preferred
• Familiarity with reservation systems or CRM tools is an advantage

Job Types: Full-time, Fresh graduate

Pay: Php18, Php22,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

We are seeking a Hotel Customer Support Representative who is proficient in English and has a knack for providing excellent customer service. In this role, you will be responsible for assisting customers with their queries concerning hotel reservations and customer service calls from guests staying at the hotel.

Salary:

• Php 18,000 (this excludes perfect attendance bonus of Php1,000.00, night differentials, potential account specific incentives, etc)

Perks:

• Free daily meals
• Wellness programs
• Paid time off
• Continuous professional development
• Office location: KSS Building Buhangin and Aeon Towers, Bajada, Davao City

Key Responsibilities:

• Provide customer support to hotel customers
• Assist customers with their queries concerning hotel reservations
• Handle customer service calls from guests staying at the hotel
• Assist with the processing of payments

Work Schedule:

• Graveyard Shift

Ideal Candidate:

• Excellent English communication skills, both written and verbal
• Experience in customer service, particularly in the hotel industry
• Able to work in a fast-paced environment
• Comfortable working in a graveyard shift
• Detail-oriented and able to handle multiple tasks efficiently

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

• Company events
• Health insurance
• Paid training
• Staff meals provided

Work Location: In person

Expected Start Date: 09/22/2025

We are seeking a Hotel Customer Support Representative who is proficient in English and has a knack for providing excellent customer service. In this role, you will be responsible for assisting customers with their queries concerning hotel reservations and customer service calls from guests staying at the hotel.

Salary:

• Php 18,000 (this excludes perfect attendance bonus of Php1,000.00, night differentials, potential account specific incentives, etc)

Perks:

• Free daily meals
• Wellness programs
• Paid time off
• Continuous professional development
• Office location: KSS Building Buhangin and Aeon Towers, Bajada, Davao City

Key Responsibilities:

• Provide customer support to hotel customers
• Assist customers with their queries concerning hotel reservations
• Handle customer service calls from guests staying at the hotel
• Assist with the processing of payments

Work Schedule:

• Graveyard Shift

Ideal Candidate:

• Excellent English communication skills, both written and verbal
• Experience in customer service, particularly in the hotel industry
• Able to work in a fast-paced environment
• Comfortable working in a graveyard shift
• Detail-oriented and able to handle multiple tasks efficiently

Still stuck in a job or situation that doesn't challenge or reward you?

Maybe it's time to make a move—and we're making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions . What's stopping you?

What Your Day Looks Like:

Handle customer concerns through voice and/or non-voice channels.

Resolve concerns with empathy and efficiency

Process orders, returns, and account updates with accuracy.

Work with a supportive team that wants you to succeed

Hit key performance targets in customer satisfaction and efficiency.

What We're Looking For:

High school graduates (old curriculum), ALS passers, fresh grads welcome

No call center experience? No problem — we'll train you.

Good communication and problem-solving skills.

Willing to work onsite in Metro Manila

Career shifters and experienced CSR agents are welcome.

What You Get:

Salary up to 25K + Monthly Commissions

Career growth for consistent performers

HMO coverage for you + 2 dependents starting Day 1

Pioneer accounts (including easy, non-voice roles)

Incentives, signing bonuses, and premium perks

Shifting schedules — Day, Mid, or Night shifts

Life Insurance & Retirement Plan for qualified hires

Free coffee & biscuits (yes, we care about the little things)

Why Sapient?

You weren't made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don't wait for "perfect" applicants — we build them. You bring the attitude — we'll handle the training. Apply Now

Job Type: Full-time

Pay: Up to Php25,000.00 per month

Benefits:

• Additional leave
• Free parking
• On-site parking
• Paid training
• Pay raise

Work Location: In person