736 Hotel Internship jobs in the Philippines

REQ12770 Manager, Hotel Revenue Management (Open)

Position Summary
Manager, Hotel Revenue Management maximizes hotel revenue through room inventory management, positioning, and rate controls. He/She also oversees the profitability, effectivity and overall performance of Premium Mass marketing programs including the Sales Incentive scheme. He/She leads a team in support of these objectives.

Primary Responsibilities

• Manages room inventory proactively across all sales channels and platforms and coordinates with stakeholders to ensure hotel occupancy and revenue are optimized.
• Ensures that the sales incentive scheme and its supporting policies are fair and motivate and reward high performers properly.
• Monitors and understands the competitive landscape and market dynamics, adjusting company strategies when necessary.
• Manages and directs analysts to drive business intelligence or analytics projects and translates data into insights and insights into actions.
• Ensures Data Mart's completeness and cleanliness.
• Sets performance objectives, targets and budgeted expenditure and identifies training needs as required.
• Manages, mentors, and leads the team with efficient deployment of resources and reviews workflow to ensure resources are utilized in an effective manner.
• Recommends and/or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees.
• Performs any other projects or tasks as assigned by the Director, Strategic Marketing

Key Performance Indicators

• Annual revenue and EBITDA for gaming and hotel
• Improvement in hotel revenue and in the effectiveness of the sales incentive scheme
• Timely completion of delegated tasks with accuracy
• High commitment in delivering and improving customer service, internally or externally

I. Experience

• Preferably 5 years of experience in the field of Yield/Revenue Management and Analytics with at least 3 years in a managerial position; Marketing and operations experience in the gaming or hospitality industry is an advantage.
• Proven track record in highly numerate and analytical roles

II. Education

Tertiary qualifications in mathematics, statistics, economics, actuarial science, or marketing

III. Skills / Competencies

• English language skills are mandatory.
• Knowledge of the Opera Property Management System is critical.
• Highly proficient in SAS e-Guide and SAS programming
• Highly proficient in MS Word, Excel & Power Point
• Comprehension of data structure of various systems downloads, integrations, and processes
• Knowledge in Casino Mathematics is an added advantage.
• Good interpersonal and communication skills

IV. Other Attributes

• Adheres to and supports the Company's Vision & Values
• Motivates others to achieve business objectives and common goals and working as a team.
• Aligns the plans of individual business units and functions with the overall strategic direction and positioning of the Company.
• Achieves agreed objectives and accepts accountability for results.

We are seeking a passionate and experienced hospitality professional to educate the next generation of industry leaders. The ideal candidate will be responsible for delivering both theoretical knowledge and practical, hands-on skills in hotel operations, restaurant services, food and beverage management, and guest relations. This role requires a blend of industry expertise and teaching prowess to prepare students for national certifications and successful careers in the global hospitality industry.

Key Responsibilities

1. Instruction and Training:

• Deliver engaging and effective lessons in specialized subjects such as:
• Food and Beverage Services (FBS)
• Front Office Services
• Housekeeping
• Tourism Promotion Services
• Cookery / Culinary Arts (NC II)
• Conduct practical, hands-on training in simulated lab environments (e.g., mock hotel room, restaurant, front office desk).
• Develop and implement lesson plans, instructional materials, and performance tasks aligned with the TESDA Training Regulations and the institution's curriculum.
• Utilize a variety of teaching methods to accommodate different learning styles.

2. Assessment and Evaluation:

• Administer both written and practical examinations to assess student competency in line with TESDA Competency-Based Assessment.
• Provide timely and constructive feedback on student performance, including skill demonstrations and portfolio development.
• Maintain accurate and complete student records, including grades, attendance, and competency achievement charts.

3. Student Development and Mentorship:

• Mentor and advise students on academic progress, career opportunities, and ethical professional conduct.
• Supervise and coach students for skills competitions (e.g., Skills Olympics).
• Facilitate and monitor the On-the-Job Training (OJT) or work immersion program for students, including coordinating with industry partners.

4. Laboratory and Resource Management:

• Manage the training facilities, including the commercial kitchen, mock bar, restaurant, front office lab, and housekeeping lab.
• Ensure the proper maintenance, inventory, and safe use of all equipment, tools, and supplies.
• Enforce strict adherence to safety, sanitation, and hygiene protocols (OSHC standards) at all times.

5. Institutional and Community Service:

• Participate in curriculum development, program review, and accreditation activities.
• Attend faculty meetings, professional development workshops, and parent-teacher conferences.
• Build and maintain strong relationships with industry partners for guest lectures, tours, and student placement.
• Participate in community outreach programs related to the hospitality field.

Job Type: Full-time

Language:

• English (Preferred)

Work Location: In person

• College graduate of hotel management course.
• Preferably but not required with hotel experience
• Responsible for all cash transaction in the operations and prepares reports
• Handle the incoming calls
• Assisting the guest regarding their inquiries, hotel bookings and reservations
• With good communication and customer service skills.
• Performs other task that may be assigned by the supervisor.

Job Type: Full-time

Pay: Php14, Php15,000.00 per month

Benefits:

• Paid training

Work Location: In person

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila

Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

Handle customer inquiries, provide solutions, and resolve issues across various channels.

Offer accurate information about products, services, and company policies.

Process orders, returns, and account updates efficiently.

Maintain high standards of customer service and satisfaction.

Meet performance targets for productivity, quality, and customer satisfaction.

Document interactions and transactions accurately.

Qualifications:

High school diploma or equivalent required; customer facing work experience is a plus.

No prior customer service experience necessary—we provide comprehensive training

Strong communication and interpersonal skills.

Attention to detail and effective problem-solving abilities.

Ability to work in a fast-paced environment and adapt to changing customer needs.

Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

Competitive Salary (up to 25K)

Monthly Commissions

Fast-Track Career Growth for top performers

HMO with 2 FREE Dependents from Day 1

Free Coffee and Biscuits at the office (because work should be enjoyable)

Pioneer Accounts (including Non-voice and Easy Accounts)

Incentives, Signing Bonuses, and More Premium Perks

Flexible Shifts (Day, Mid, and Night)

Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Flextime
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Manage hotel bookings, customer inquiries, and cancellations for guests and partners.
• Offer precise details on room availability, pricing, amenities, and policies.
• Process reservations efficiently and without errors.
• Address customer concerns and escalate more complex issues when necessary.
• Achieve performance goals related to efficiency, quality, and guest satisfaction.
• Keep thorough and accurate records of bookings and customer interactions.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Oversees the daily operations of the hotel, ensuring exceptional guest experiences, efficient staff performance, and profitability. This role requires strategic leadership, operational expertise, and a strong customer service mindset.

• Supervise all hotel departments including front desk, housekeeping, food and beverage, and maintenance
• Ensure high standards of cleanliness, service, and hospitality across the property
• Manage budgets, control expenses, and monitor financial performance
• Recruit, train, and evaluate staff; foster a positive work environment
• Handle guest complaints and resolve issues promptly and professionally
• Ensure compliance with health, safety, and legal regulations

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Proven experience in hotel operations or management (typically 3–5 years)
• Strong leadership and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Proficiency in hotel management software (e.g., Hotel Link)

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Employee discount
• Gym membership
• Promotion to permanent employee

Work Location: In person

More than 5 years of hotel management experience,

Job Type: Full-time

Pay: Php Php1,200.00 per day

Work Location: In person

QUALIFICATIONS:

• Candidate must possess a Bachelor's degree in Hotel & Restaurant Management, Business Administration, or related field;
• With prior experience in handling hotel or resort pre-opening operations;
• Strong understanding of hotel operations, including Rooms, Food & Beverage, Front Office, Housekeeping, Engineering, and Sales & Marketing;
• Must be flexible, highly organized, and able to work in a fast-paced pre-opening environment;
• Willing to relocate to Ilocos Sur.

Job Type: Full-time

Work Location: In person