57 Hotel Front Desk jobs in the Philippines
Guest Services Officer
IHG
Posted 1 day ago
Job Viewed
Job Description
NULL
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Guest Services Associate
IHG
Posted 1 day ago
Job Viewed
Job Description
+ Welcoming guests as they arrive and checking them into their rooms
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Supervisor
IHG
Posted 1 day ago
Job Viewed
Job Description
NULL
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Front desk
Santa Ana, Cagayan
Pro Alliant Services Inc.
Posted 25 days ago
Job Viewed
Job Description
Key responsibilities include greeting guests, answering phones, managing inquiries, and handling various administrative tasks. Excellent communication, organizational, and customer service skills are essential for success in this role.
This advertiser has chosen not to accept applicants from your region.
3
Front Desk Supervisor
Pasay, National Capital Region
Guangdong Hotel
Posted 10 days ago
Job Viewed
Job Description
-Female
- with pleasing personality br>- at least 2 to 3 years of experience in front desk or guest services with at least 1 to 2 years in a supervisory or leadership roles.
- experience in managing reservations, guest interactions, and operational system in a hotel, office or other service oriented environment.
- Strong communication skills, customer service, time management and problem solving skills is essential.
- Manage/ supervise front desk team, manages guest services and manages operational procedures to ensure excellent guest service.
- with pleasing personality br>- at least 2 to 3 years of experience in front desk or guest services with at least 1 to 2 years in a supervisory or leadership roles.
- experience in managing reservations, guest interactions, and operational system in a hotel, office or other service oriented environment.
- Strong communication skills, customer service, time management and problem solving skills is essential.
- Manage/ supervise front desk team, manages guest services and manages operational procedures to ensure excellent guest service.
This advertiser has chosen not to accept applicants from your region.
4
Front desk Receptionist
Pasay, National Capital Region
JOB MATCHMAKER
Posted 19 days ago
Job Viewed
Job Description
Interview schedule: MARCH 05 & 06, 2025 - 09:00 AM
Location: HEAD OFFICE - PASAY CITY br>Interviewer: Ms. Joms (Human Resource Supervisor)
Work schedule: Monday to Friday (08:00 AM to 05:00 PM)
Salary range: 20,000 (Manila Daily Wage Php 645.00, Meal Allowance Php 80.00, & Service Charge estimated Php 5,000 per month)
Gender Preference: Female
Job Description:
Welcoming guests or visitors coming into the office and assisting them to their respective room or meeting· br> Meeting room bulletin board monitoring.· In charge of the reception area and meeting room area’s organization and cleanliness. Receive and accept calls on behalf of all departments and coordinate it with the respective recipient.
Monitoring and managing transmittal transactions whether it’s incoming or outgoing, and also in charge of disseminating all received documents. < r>Monitor office and medicines supplies and be in charge of ordering or coordinating office supplies orders to the purchasing department.
In charge of accounting documents that are for filling.
Handle work permits, and gate pass (Pull out, Delivery) submission to the building admin.
Receive memo announcements or billing from the building admin office.
Location: HEAD OFFICE - PASAY CITY br>Interviewer: Ms. Joms (Human Resource Supervisor)
Work schedule: Monday to Friday (08:00 AM to 05:00 PM)
Salary range: 20,000 (Manila Daily Wage Php 645.00, Meal Allowance Php 80.00, & Service Charge estimated Php 5,000 per month)
Gender Preference: Female
Job Description:
Welcoming guests or visitors coming into the office and assisting them to their respective room or meeting· br> Meeting room bulletin board monitoring.· In charge of the reception area and meeting room area’s organization and cleanliness. Receive and accept calls on behalf of all departments and coordinate it with the respective recipient.
Monitoring and managing transmittal transactions whether it’s incoming or outgoing, and also in charge of disseminating all received documents. < r>Monitor office and medicines supplies and be in charge of ordering or coordinating office supplies orders to the purchasing department.
In charge of accounting documents that are for filling.
Handle work permits, and gate pass (Pull out, Delivery) submission to the building admin.
Receive memo announcements or billing from the building admin office.
This advertiser has chosen not to accept applicants from your region.
5
Front Desk Manager
Marriott
Posted 3 days ago
Job Viewed
Job Description
**Additional Information** Non-Banded
**Job Number** 25130188
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Iloilo, Iloilo Business Park, Mandurriao, Iloilo City, Philippines, Philippines, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Position directs and work with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guests and associates satisfaction and maximizes the financial performance of the department.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25130188
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Iloilo, Iloilo Business Park, Mandurriao, Iloilo City, Philippines, Philippines, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Position directs and work with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guests and associates satisfaction and maximizes the financial performance of the department.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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6
Front Desk Officer
Ayala Property Management Corporation
Posted today
Job Viewed
Job Description
Attends to the daily concerns of residents and ensures that proper action is always given
- Meet residents' needs, offer options, resolves problems and gives feedback to residents
- Ensures full customer satisfaction.
- Performs follow-up and monitors completion of all maintenance service requests
- Assists residents in making arrangements for various services, may it be inside or outside the property
- Organizes and coordinates all special/social event for residents
Minimum Qualifications
- At least 1 year of working experience in front reception in a hotel/property but open to Fresh Graduates.
- Has good written and oral communication
- Has good leadership skills
- Open for all genders
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Fort Bonifacio: Reliably commute or planning to relocate before starting work (required)
- Meet residents' needs, offer options, resolves problems and gives feedback to residents
- Ensures full customer satisfaction.
- Performs follow-up and monitors completion of all maintenance service requests
- Assists residents in making arrangements for various services, may it be inside or outside the property
- Organizes and coordinates all special/social event for residents
Minimum Qualifications
- At least 1 year of working experience in front reception in a hotel/property but open to Fresh Graduates.
- Has good written and oral communication
- Has good leadership skills
- Open for all genders
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Fort Bonifacio: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
7
Front Desk Officer
Makati, National Capital Region
Ayala Property Management Corporation
Posted today
Job Viewed
Job Description
Job Description
- Attends to the daily concerns of residents and ensures that proper action is always given
- Meet residents' needs, offer options, resolves problems and gives feedback to residents
- Ensures full customer satisfaction.
- Performs follow-up and monitors completion of all maintenance service requests
- Assists residents in making arrangements for various services, may it be inside or outside the property
- Organizes and coordinates all special/social event for residents
Minimum Qualifications
- At least 1 year of working experience in front reception in a hotel/property but open to Fresh Graduates.
- Has good written and oral communication
- Has good leadership skills
- Willing to be assigned in Makati City
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Front Desk Agent: 1 year (preferred)
**Language**:
- English (preferred)
- Attends to the daily concerns of residents and ensures that proper action is always given
- Meet residents' needs, offer options, resolves problems and gives feedback to residents
- Ensures full customer satisfaction.
- Performs follow-up and monitors completion of all maintenance service requests
- Assists residents in making arrangements for various services, may it be inside or outside the property
- Organizes and coordinates all special/social event for residents
Minimum Qualifications
- At least 1 year of working experience in front reception in a hotel/property but open to Fresh Graduates.
- Has good written and oral communication
- Has good leadership skills
- Willing to be assigned in Makati City
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati City: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Front Desk Agent: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
8
Front Desk Receptionist
Makati, National Capital Region
Harem Inc
Posted today
Job Viewed
Job Description
HAREM, INC. is the company behind the brands' **STRIP (Ministry of Waxing) **and **BROWHAUS (The Brow Salon)** which are internationally known brands with the main office in Singapore and franchised in London, New York, Shanghai, Hong Kong, Kuala Lumpur, Jakarta, Bangkok, and the Philippines.
**Responsibilities**:
- Answers clients’ phone calls, needs, queries, and addresses complaints.
- In-charge of cashiering. Deposits cash and credit sales daily.
- Delivers full customer satisfaction.
- Introduces, promotes, and sells products and services.
- Responsible for overseeing operations on daily basis.
- Strive for the achievement of target sales of the branch.
**Requirements**:
- With at least 3-5 years work experience in a LUXURY brand/retail.
- Must be highly aggressive and sales-driven. Knowledgeable in business reporting is a plus.
- High interpersonal communication skills and can speak English and Filipino.
- Must have a pleasant personality and be able to carry herself well.
- Works with a high level of independence and professionalism.
- Dedicated, results-oriented, hardworking, diligent, works with integrity.
- **Willing to sign and accept 3 years training contract bond.**:
- **Applicant must be willing to work on mall hours and be assigned either in Lucky Chinatown (Binondo, Manila), Greenbelt 5 (Makati), SMaison (Pasay), and Trinoma (Quezon City)**
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
**Responsibilities**:
- Answers clients’ phone calls, needs, queries, and addresses complaints.
- In-charge of cashiering. Deposits cash and credit sales daily.
- Delivers full customer satisfaction.
- Introduces, promotes, and sells products and services.
- Responsible for overseeing operations on daily basis.
- Strive for the achievement of target sales of the branch.
**Requirements**:
- With at least 3-5 years work experience in a LUXURY brand/retail.
- Must be highly aggressive and sales-driven. Knowledgeable in business reporting is a plus.
- High interpersonal communication skills and can speak English and Filipino.
- Must have a pleasant personality and be able to carry herself well.
- Works with a high level of independence and professionalism.
- Dedicated, results-oriented, hardworking, diligent, works with integrity.
- **Willing to sign and accept 3 years training contract bond.**:
- **Applicant must be willing to work on mall hours and be assigned either in Lucky Chinatown (Binondo, Manila), Greenbelt 5 (Makati), SMaison (Pasay), and Trinoma (Quezon City)**
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
9