5 Host Hostess jobs in the Philippines
Guest Services Officer
IHG
Posted 26 days ago
Job Viewed
Job Description
NULL
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Guest Services Supervisor
IHG
Posted 26 days ago
Job Viewed
Job Description
NULL
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Associate
IHG
Posted 26 days ago
Job Viewed
Job Description
+ Welcoming guests as they arrive and checking them into their rooms
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
+ Answering phone calls and responding to guest inquiries
+ Handling guest complaints and resolving issues in a timely and professional manner
+ Processing payments and maintaining accurate guest records
+ Assisting guests with luggage and other requests
+ Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly
+ Maintaining a clean and organized front desk area
+ Providing information about hotel amenities, local attractions, and restaurants
+ Upselling hotel services and amenities to guests
+ Ensuring guest satisfaction throughout their stay
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Guest Services Supervisor
Pasig, Palawan
IHG
Posted today
Job Viewed
Job Description
**About us**
- We believe you’re at your best when you can truly be yourself. At Holiday Inn, you always can.
- Holiday inn Manila Galleria has relaunched to include a renewed commitment to friendly, attentive service to go with a more contemporary and stylish look and feel. Holiday Inn Manila Galleria has also dramatically improved its guest experience by adding signature ‘comfort’ bedding and enhanced showers. The hotel’s upgrade is part of a global relaunch for Holiday Inn. With over 3,296 hotels, close to 420,000 guest rooms and over 1,100 additional hotels to be built, the sheer magnitude of the Holiday Inn relaunch is unmatched in hospitality history.
- Holiday Inn Manila Galleria’s relaunch is part of a worldwide effort by Holiday Inn® Hotels & Resorts to create a new identity and establish new brand hallmarks that will deliver a more consistent quality and contemporary image for the brand.
- Among the new Holiday Inn brand features now visible at Holiday Inn Manila Galleria are a redesigned logo, improved signage and new outdoor lighting, landscaping and design. The welcome experience at has also been enhanced with a redesigned lobby, de-cluttered reception desk and all-new signature scents and sounds. A newly launched “Stay Real” service commitment ensures that guests receive excellent service during their stay.
- In the hotel rooms, guests can enjoy crisp white linens and the choice of ‘soft’ or ‘firm’ pillows in addition to signature showers featuring powerful showerheads, curved shower rods and new bath products.
- **Your day to day**
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- Supervise front office operations during assigned shift including:
- Maintenance of guest information
- Maintenance of information about local events
- Compile occupancy statistics
- Supervise the use of he public address system
- Supervise group bookings
- Assisting with serious complaints
- Supervise cashiering activities during shift including:
- Cash handling and banking procedure
- Dealing with irregular payments
- Instructing staff in credit policies and facilities
- Instructing staff in cash security procedures
- Carry out debtor control
- Prepare reports
- Supervise the cashiering system
- Works with Superior and Human Resources on manpower planning and management needs
Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
**What we need from you**
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Proficient in the use of Microsoft Office and Front Office System
- Problem solving and organizational abilities
**What we offer**
Job Reference: EMEAA36675
- We believe you’re at your best when you can truly be yourself. At Holiday Inn, you always can.
- Holiday inn Manila Galleria has relaunched to include a renewed commitment to friendly, attentive service to go with a more contemporary and stylish look and feel. Holiday Inn Manila Galleria has also dramatically improved its guest experience by adding signature ‘comfort’ bedding and enhanced showers. The hotel’s upgrade is part of a global relaunch for Holiday Inn. With over 3,296 hotels, close to 420,000 guest rooms and over 1,100 additional hotels to be built, the sheer magnitude of the Holiday Inn relaunch is unmatched in hospitality history.
- Holiday Inn Manila Galleria’s relaunch is part of a worldwide effort by Holiday Inn® Hotels & Resorts to create a new identity and establish new brand hallmarks that will deliver a more consistent quality and contemporary image for the brand.
- Among the new Holiday Inn brand features now visible at Holiday Inn Manila Galleria are a redesigned logo, improved signage and new outdoor lighting, landscaping and design. The welcome experience at has also been enhanced with a redesigned lobby, de-cluttered reception desk and all-new signature scents and sounds. A newly launched “Stay Real” service commitment ensures that guests receive excellent service during their stay.
- In the hotel rooms, guests can enjoy crisp white linens and the choice of ‘soft’ or ‘firm’ pillows in addition to signature showers featuring powerful showerheads, curved shower rods and new bath products.
- **Your day to day**
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- Supervise front office operations during assigned shift including:
- Maintenance of guest information
- Maintenance of information about local events
- Compile occupancy statistics
- Supervise the use of he public address system
- Supervise group bookings
- Assisting with serious complaints
- Supervise cashiering activities during shift including:
- Cash handling and banking procedure
- Dealing with irregular payments
- Instructing staff in credit policies and facilities
- Instructing staff in cash security procedures
- Carry out debtor control
- Prepare reports
- Supervise the cashiering system
- Works with Superior and Human Resources on manpower planning and management needs
Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
**What we need from you**
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Proficient in the use of Microsoft Office and Front Office System
- Problem solving and organizational abilities
**What we offer**
Job Reference: EMEAA36675
This advertiser has chosen not to accept applicants from your region.
3
Guest Services Associate
IHG
Posted today
Job Viewed
Job Description
**About us**
- We are a global upscale hotel dedicated to ensure that every guest has a successful stay - where you can be energized, restored and productive.
- Centrally located within the Ortigas commercial hub, Crowne Plaza Manila Galleria is just minutes away from the Makati business district, and 15 kilometers away from the Ninoy Aquino International Airport. The hotel has direct access to one of the most modern shopping centers in Metro Manila, Robinson’s Galleria and only 2 kilometers away from Greenhills Shopping Center.
- The hotel features the biggest ballroom in the Ortigas district and a total of 263 guestrooms providing generous living space and comfortable working environment, truly making it The Place to Meet in Manila.
- **Your day to day**
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
- Registers and rooms all arrivals according to established procedures
- Maintains intimate knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
- Maintains cashier float and ensures accurate daily report of all money received
- Cashes hotel guest’s personal and travelers checks and assists with currency exchange
- Keeps abreast of all modifications to accounting policies and procedures
- Responsible and attends to guest’s request of using the service of safety box at all times
- Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
- Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
- Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
- Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
- Performs the audit balances and prepares all works for audit in an orderly fashion
- When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
- Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand
- Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
- Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard
**What we need from you**
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
**What we offer**
Job Reference: EMEAA36676
- We are a global upscale hotel dedicated to ensure that every guest has a successful stay - where you can be energized, restored and productive.
- Centrally located within the Ortigas commercial hub, Crowne Plaza Manila Galleria is just minutes away from the Makati business district, and 15 kilometers away from the Ninoy Aquino International Airport. The hotel has direct access to one of the most modern shopping centers in Metro Manila, Robinson’s Galleria and only 2 kilometers away from Greenhills Shopping Center.
- The hotel features the biggest ballroom in the Ortigas district and a total of 263 guestrooms providing generous living space and comfortable working environment, truly making it The Place to Meet in Manila.
- **Your day to day**
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
- Registers and rooms all arrivals according to established procedures
- Maintains intimate knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
- Maintains cashier float and ensures accurate daily report of all money received
- Cashes hotel guest’s personal and travelers checks and assists with currency exchange
- Keeps abreast of all modifications to accounting policies and procedures
- Responsible and attends to guest’s request of using the service of safety box at all times
- Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
- Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
- Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
- Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
- Performs the audit balances and prepares all works for audit in an orderly fashion
- When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
- Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand
- Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times
- Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard
**What we need from you**
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
**What we offer**
Job Reference: EMEAA36676
This advertiser has chosen not to accept applicants from your region.
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