1,515 Hospitality Industry jobs in the Philippines
HR Specialist- Hospitality Industry
Makati, National Capital Region
HR Network Inc
Posted 23 days ago
Job Viewed
Job Description
Key Responsibilities:
Support end-to-end recruitment and onboarding processes br>Maintain employee records and ensure compliance with labor regulations
Assist with timekeeping, payroll coordination, and benefits administration
Facilitate employee engagement programs and training sessions
Handle employee concerns with confidentiality and professionalism
Coordinate with department heads for performance management support
Qualifications:
Bachelor’s degree in Human Resources, Psychology, Business, or related field < r>At least 2 years of HR experience, preferably in the hospitality industry
Knowledge of labor laws and HR best practices
Strong interpersonal and communication skills
Organized, detail-oriented, and proactive
Experience with HRIS is an advantage
Support end-to-end recruitment and onboarding processes br>Maintain employee records and ensure compliance with labor regulations
Assist with timekeeping, payroll coordination, and benefits administration
Facilitate employee engagement programs and training sessions
Handle employee concerns with confidentiality and professionalism
Coordinate with department heads for performance management support
Qualifications:
Bachelor’s degree in Human Resources, Psychology, Business, or related field < r>At least 2 years of HR experience, preferably in the hospitality industry
Knowledge of labor laws and HR best practices
Strong interpersonal and communication skills
Organized, detail-oriented, and proactive
Experience with HRIS is an advantage
This advertiser has chosen not to accept applicants from your region.
0
Sales Leader Travel /Hospitality Industry
Makati, National Capital Region
DTW Philippines OPC
Posted 21 days ago
Job Viewed
Job Description
About Us
br>Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Sales Strategy Development:
Develop and implement strategic sales plans to achieve company goals and maximize revenue.
Analyze market trends, customer needs and competitive landscape to identify opportunities for growth.
* Team Leadership:
Lead, mentor and motivate the sales team to achieve their targets and develop their skills.
Conduct regular performance reviews and provide constructive feedback to team members.
* Client Relationship Management:
Build and maintain strong relationships with key clients and stakeholders.
Identify and pursue new business opportunities while enhancing existing client relationships.
* Sales Forecasting and Reporting:
Monitor sales performance metrics and prepare regular reports for senior management.
Provide insights and recommendations based on sales performance data.
* Collaboration:
Collaborate with marketing and operations teams to ensure alignment of sales initiatives with overall company objectives.
Participate in industry events and conferences to represent the company and expand professional network.
* Training and Development:
Train and coach, the sales team to enhance product knowledge and sales techniques.
Stay updated on industry trends and best practices to continually improve sales processes.
Job Qualifications:
A minimum of 5 years of experience in sales management, preferably in the travel or hospitality industry.
Proven track record of achieving sales targets and driving revenue growth.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in MS Office Suite and CRM software.
br>Discover's network has been built over more than 30 years. Discover the World is the leader in global travel services and distribution. The top brands in the travel industry, trust Discover to perform sales, marketing, business processing and distribution needs for them across the globe.
And why do they trust their brand with us? People, Quality, Integrity and Delivery and a true global network they can rely on.
Discover remains the dominant innovator for the travel industry at the cutting edge of helping travel companies grow beyond their network, resources and core competencies. We help bridge the gap to reach across cultures, economies, languages, currencies and complex business practices to maximize our client's investment and revenue returns. Our reputation is earned every day. While others may promise the world, we deliver it.
Job Description
* Sales Strategy Development:
Develop and implement strategic sales plans to achieve company goals and maximize revenue.
Analyze market trends, customer needs and competitive landscape to identify opportunities for growth.
* Team Leadership:
Lead, mentor and motivate the sales team to achieve their targets and develop their skills.
Conduct regular performance reviews and provide constructive feedback to team members.
* Client Relationship Management:
Build and maintain strong relationships with key clients and stakeholders.
Identify and pursue new business opportunities while enhancing existing client relationships.
* Sales Forecasting and Reporting:
Monitor sales performance metrics and prepare regular reports for senior management.
Provide insights and recommendations based on sales performance data.
* Collaboration:
Collaborate with marketing and operations teams to ensure alignment of sales initiatives with overall company objectives.
Participate in industry events and conferences to represent the company and expand professional network.
* Training and Development:
Train and coach, the sales team to enhance product knowledge and sales techniques.
Stay updated on industry trends and best practices to continually improve sales processes.
Job Qualifications:
A minimum of 5 years of experience in sales management, preferably in the travel or hospitality industry.
Proven track record of achieving sales targets and driving revenue growth.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
Proficient in MS Office Suite and CRM software.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
National Capital Region, National Capital Region
Peridou Inc.
Posted 3 days ago
Job Viewed
Job Description
Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
This advertiser has chosen not to accept applicants from your region.
2
Customer Service
Pampanga, Pampanga
Global Support
Posted 7 days ago
Job Viewed
Job Description
An outsourcing company provides business process or other operational tasks to a third-party company or individual, allowing the original company to focus on its core competencies. This practice can lead to cost savings, access to specialized skills, and increased efficiency
This advertiser has chosen not to accept applicants from your region.
3
Customer Service
Laguna, Laguna
Anytime Cleaners Corp.
Posted 14 days ago
Job Viewed
Job Description
Aim of Role
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Pasig, Palawan
PhStack
Posted today
Job Viewed
Job Description
Customer service Representative/One Day Process
Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
**Benefits**:
Up to Php 27,000 salary
- Plus allowances / Plus 10K Sign-on BONUS
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities ( willing to go onsite for interview)
**QUALIFICATIONS**:
**Requirements**:
- At least HS/SHS graduate with diploma
- With at least 6 months of BPO experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and meet timelines on deliverables
- Proficient in Microsoft Office
- Willing to work onsite in Bridgetowne, Pasig City
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
Evaluate problems and complaints of the callers and provide proper solutions to them. Respond to the needs of customers and provide personalized service. Provide information on the company's products or services and generate interest in the offer.
**Benefits**:
Up to Php 27,000 salary
- Plus allowances / Plus 10K Sign-on BONUS
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities ( willing to go onsite for interview)
**QUALIFICATIONS**:
**Requirements**:
- At least HS/SHS graduate with diploma
- With at least 6 months of BPO experience
- Strong communication skills, both written and verbal
- Ability to multi-task, prioritize, and meet timelines on deliverables
- Proficient in Microsoft Office
- Willing to work onsite in Bridgetowne, Pasig City
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service
GDV Business Services Co.
Posted today
Job Viewed
Job Description
ONE OF THE LARGEST BPO COMPANY IS CURRENTLY HIRING MULTIPLE SITES ARE CURRENTLY HIRING AND IN NEED OF AGENTS FOR OUR INTERNATIONAL ACCOUNTS
**BASIC QUALIFICATIONS**:
*possible 1 DAY ONSITE PROCESS
*At least 18 years old
*Accepting Non-BPO / No BPO experience with excellent communication skills.
- We do have DAYSHIFT
*Completed Senior High School or High School graduate of the old curriculum
*Can WORK ONSITE and START ASAP.
*With at least 6 months of call center experience.
*Fresh graduate is accepted here
*Graduate with BPO experience is advantage
- up to 25,000 monthly salary package
Just CLICK THE BUTTON TO APPLY and submit your updated resume.
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
**BASIC QUALIFICATIONS**:
*possible 1 DAY ONSITE PROCESS
*At least 18 years old
*Accepting Non-BPO / No BPO experience with excellent communication skills.
- We do have DAYSHIFT
*Completed Senior High School or High School graduate of the old curriculum
*Can WORK ONSITE and START ASAP.
*With at least 6 months of call center experience.
*Fresh graduate is accepted here
*Graduate with BPO experience is advantage
- up to 25,000 monthly salary package
Just CLICK THE BUTTON TO APPLY and submit your updated resume.
**Salary**: Php17,000.00 - Php25,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Alabang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Taguig, National Capital Region
Eteam Workforce Private Corporation
Posted today
Job Viewed
Job Description
Qualification:
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
br>Bachelor’s degree or equivalent work experience in customer support, business, IT, or a related field. < r>1 year of experience in a customer-facing role, preferably in fintech, crypto, or a technology-driven environment.
Strong communication skills with excellent written and verbal English.
Experience with customer service platforms (e.g., Zendesk, Salesforce) preferred.
Ability to work flexible hours, including weekends and holidays if needed.
Hybrid
Monday-Friday
Duties and Responsibilities:
Provide high-quality, empathetic, and efficient customer support via email, chat, or phone.
Resolve issues related to account access, identity verification, transaction discrepancies, and security.
Investigate and escalate complex technical or fraud-related cases to the appropriate team.
Maintain up-to-date knowledge of Company products, services, and policies.
Analyze customer feedback and identify trends to help improve our support workflows and user experience.
Collaborate with engineering, compliance, and product teams to resolve bugs or system issues.
Monitor key support metrics (e.g., response time, CSAT) and meet or exceed SLAs.
Document internal processes, contribute to knowledge base articles, and suggest process improvements.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Pasig, National Capital Region
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
•College Graduate with or without experience
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
•Completed 2 years in College with 6 mos BPO or customer service related experience br> •Above Average English communication skills < r>•Good interpersonal skills < r>•Analytical and problem solving skills < r>•Good comprehension skills < r>•Basic knowledge with MS Office < r>•Willing to work on weekends and holidays < r>
Other benefits:
-20% Night differential
-HMO coverage for employee upon Day 1 and HMO dependent upon certification
-Life and Accident Insurance
-Annual increase based on performance
-13 and 14th month Pay
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
National Capital Region, National Capital Region
Nityo Infotech Services Philippines
Posted today
Job Viewed
Job Description
Direct Hiring! Nityo infotech Services Philippines is currently looking for:
br>Customer Service Representative
Location: Quezon City
Schedule: Shifting, predominantly night shift
Set up: Full time onsite
Salary: 24,000
Qualifications:
• Open to High School/Senior High School < r>• Graduates with very good communication skills < r>• With at least 6 months to 1 year Customer Service Representative experience (preferably in a BPO/Call Center)
br>Customer Service Representative
Location: Quezon City
Schedule: Shifting, predominantly night shift
Set up: Full time onsite
Salary: 24,000
Qualifications:
• Open to High School/Senior High School < r>• Graduates with very good communication skills < r>• With at least 6 months to 1 year Customer Service Representative experience (preferably in a BPO/Call Center)
This advertiser has chosen not to accept applicants from your region.
9