176 Hospital Support jobs in the Philippines

Position: Clinical Support Specialist

Location: Cebu City (Onsite)

WE ARE HIRING 15 APPLICANTS ONLY

Compensation and Benefits:

• Earn up to ₱24,000 plus monthly salary
• ₱2,000 Monthly Allowance
• 20% Night Differential
• Day 1 HMO
• Attendance Bonus
• Clothing Allowance
• Other account allowances (to be discussed during your initial interview)

Minimum Qualifications:

• Open to fresh graduates of

ANY MEDICAL ALLIED COURSES

• Excellent communication and customer service skills
• Willing to work on shifting schedules and holidays
• Willing to work onsite in Cebu City
• Willing to work ASAP

START DATE EVERY FRIDAY OR MONDAY OF THE WEEK ONCE YOU'RE HIRED

How to Apply: Interested applicants may apply via Indeed or send your updated CV or resume

Use the subject line: CEBU CLINICAL - YOUR SURNAME

Job Types: Full-time, Fresh graduate

Pay: Php16, Php24,000.00 per month

Benefits:

• Health insurance
• Paid training
• Pay raise

Application Question(s):

• Are you willing to start ASAP?

Work Location: In person

Medical Allied Graduates – Start Your Healthcare Career (Cebu IT Park)

Location: Cebu IT Park (Work Onsite)

Schedule: Night Shift | Fixed Weekends Off

Salary Package: ₱20,600 + Competitive Benefits

Qualifications:

• Graduate of any Medical Allied Course (BSN, MedTech, Pharmacy, PT, RadTech, Psych, etc.)
• With or without work experience (Fresh graduates and board passers are welcome)
• Good to Excellent communication skills
• Amenable to work onsite in Cebu IT Park
• Can start ASAP

Perks & Benefits:

• HMO coverage on Day 1 (with dependent)
• Life Insurance
• Annual Appraisal & Career Growth Opportunities
• Fixed Weekends Off for work-life balance

How to Apply:

Send your updated CV to

Subject line: Medical Allied Cebu

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Cebu City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Course Taken?
• Expected Salary Package?
• Name/Email/Viber/Can start asap

Work Location: In person

Training and Marketing Professionals Inc.(TMPI) is looking for (3) Clinical Supply Support Associate (CSSA) - CSSM

• Fully WFH set-up
• Working on night shift/graveyard shift
• With competitive salary

Overview:

- The role of the Clinical Supply Support Associate (CSSA) is to support and lead the project management for the provision of clinical supplies distributed by Global Clinical Supply (GCS) for clinical studies involving Pfizer-Sponsored Studies, investigational research, research collaboration and expanded access programs. This role will require translating supply demand into effective supply chain strategies. This strategy is reflected in operating plans, inclusive of scope, time, cost, risk, and communication plans which balance the needs of the study sponsors and expanded access patients. This work requires individuals to be change agile and demonstrate initiative-taking project and time management skills to meet program and study deliverables. This role also provides support to CSSM Office in delivering metrics, tracking performance, and developing tools to drive visibility of the CSSM program management. This role is required to provide support in other global time zones.

SKILLS:

• Excellent organizational skills required.
• Fluent in written and spoken English.
• Fluent in MS Office 365 applications.
• Exposure to working in a GMP/GCP environment and with regulatory audit teams.
• Strong analytical and problem-solving skills, with the ability to collaborate effectively with colleagues and customers in a matrix environment.
• Demonstrated experience in project management and implementation techniques.
• Strong working knowledge and understanding of drug development processes, database structures, relational database management software, and analysis tools.

QUALIFICATIONS:

• BA/BS in supply chain, scientific, computer science or business field with at least 2 years experience in pharmaceutical industry and/or supply chain management.
• Proven ability to effectively develop, communicate, and execute project plans with multiple stakeholders.
• Strong interpersonal skills with a demonstrated ability to manage stakeholders in different levels of technical and business roles.

JOB DESCRIPTION:

• Serve as a point of contact in providing broad consult on different aspects of clinical drug supply to clinical, medical and GPD customers.
• Review and assess GCS ability to support new and existing studies. Review study proposals and provide input on supply strategy, feasibility, and cost estimates.
• Responsible for liaising with other teams such as Global Product Development (GPD), medical affairs and clinical colleagues when coordinating operational activities within GCS and our partners.
• Translate early and late development product strategies into effective Supply Chain (SC) strategies (operating plans, scope, time, cost, risk, and communication plans) for the duration of each clinical trial or grant/compassionate study which balance the need of patients and SC.
• Project manage from study start through to study close out. Ensure all systems and tools in project managing assigned studies are up to date and monitored.
• Enter study specific jobs into a scheduling system and project manage each job from initial entry to final release of the job. Ensure supply are delivered timely to meet study timeline and patient needs
• Partner with the Supply Chain Lead (SCL) to communicate program level investigational material and support activities to ensure supply provision and continuity for assigned study.
• Act as a member of the Clinical Supply Team (CST) with a network of partners (internal and external) to ensure GCS meets customer expectations and prioritizes patient safety and supply requirements .
• Support CSSM office by reviewing, assessing, and developing reports (including data visualization and other tools) and metrics related to resourcing, project timelines, protocol deliverables and evaluate improvements and compliance.
• Work with CSSM Office Lead in developing metrics and timely submission of reports driving operational compliance, supporting workforce planning and change management.
• Ensure systems are being updated on a regular basis by CSSM colleagues to ensure data is contemporaneous.
• Support regular communication of CSSM Office initiatives throughout the organization to foster awareness and engagement.
• Support knowledge management and any other initiative of CSSM office

HOW TO APPLY?

Please submit your updated resume via email: and

Email Subject Format: (CSSA) - CSSM Applicant: Last Name, First Name

Job Type: Fixed term

Contract length: 12 months

Pay: Php38, Php40,000.00 per month

Benefits:

• Company events
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Manufacturing: 2 years (Preferred)
• Microsoft Office 360: 2 years (Preferred)
• Pharmaceutical: 2 years (Preferred)
• project management and implementation techniques: 1 year (Preferred)
• GMP/GCP environment: 2 years (Preferred)

Work Location: Remote

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

___

CLINICAL OPERATIONS SUPPORT COORDINATOR

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent

ROLE OVERVIEW

We are looking for a Clinical Operations Support Coordinator to be part of our team.

• This role is responsible will be responsible for the coordination of the administrative procedures needed to facilitate daily clinical operations of the Company Specialty Clinic Service Line. This position coordinates operations of the eCare Service Line as outlined below.

MAIN RESPONSIBILITIES

• Participate in the development of operational and clinical workflow. Assist and educate hub staff on new implementations.
• Work in conjunction with Clinical Informaticist and Quality Partner to manage paperwork and activities necessary to establish remote access with external EHRs and assist with activation/deactivation of accounts, software upgrades, staff training, etc.
• Manage all equipment and connectivity testing, troubleshoot, and issue resolution. This includes filing IT tickets, following up on issues, education of other employees, working with individual site personnel, communicating with IT personnel, etc.
• Assist with implementation tasks and go-live events.
• Assist with data analysis to determine quality improvement opportunities related to the key performance indicators of the service line.
• Assist with month-end data compilation and processing.
• Coordinate with management of physician scheduling and communication.
• Assist in development and maintenance of policy and procedure to ensure compliant and efficient workflow.
• Coordinate and track scheduling of patient visits and on-demand assessment to facilitate efficient workflow.
• Receive data and input information into various computer systems, databases, and spreadsheets as directed. Performs duties in an efficient, accurate and timely manner.
• Manage incoming phones calls from patients, clinical sites, or providers; demonstrating professionalism and excellent customer service.
• Complete video equipment checks per unit specific guidelines and troubleshoots as necessary.
• Performs generalized secretarial duties in an accurate and timely manner to include, but not limited to: transpose handwritten or verbal communication to a typed format, edits all typing for typos and correct as necessary, makes copies of products as requested, collate, assemble, and distribute information as directed.
• Performs tasks, as directed by supervisor/director, to assist in efficient operation of the Service Line to include, but not limited to: supply ordering and equipment maintenance.
• Assist with internal and external customer service activities, including planning and coordinating events, facilitating communication with service line.
• Other duties as may be assigned.

REQUIREMENTS

• At least three (3) years of Healthcare BPO experience is a must.
• Excellent Customer service skills and Technical skills are preferred
• Willing to work on a shifting schedule
• Willing to work at Tower 1, Rockwell Business Center, Ortigas (beside Medical City)

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

(Associate) Clinical Systems Support Specialist

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: to improve health. You will be joining a truly collaborative and winning culture as we strive to bend the time and cost curve of delivering life-saving therapies to patients.

We Are Currently Looking For Professionals To Join Our IT Support Team In Sofia, Whose Primary Responsibility Is To Provide Support For Different Clinical Systems To End Users On The Position Of

(Associate) Clinical Systems Support Specialist

To be successful you will have experience in an IT support centre environment and you would be able to demonstrate strong verbal and written communication skills in English.

You should have customer oriented approach and possess excellent organizational skills and multitasking abilities.

Having worked in an IT environment you will have a good knowledge of Microsoft Office suite applications and ability to support and troubleshoot web-based applications and software related issues.

Responsibilities

• Working in a global team environment to troubleshoot and resolve clinical application and clinical system issues.
• Providing technical support to Investigator Site staff, Sponsor users and PPD's Clinical Development teams;
• Performing administrative tasks such providing system accesses and granting corresponding privileges
• Working closely with life-science organizations personnel (doctors, nurses, clinical trial associates and etc.)
• Partnering with other departments within PPD's IT division and operational departments to provide system resolutions.
• Ensuring consistency, accuracy and high quality of data input by adhering the relevant Service Level Agreements and Key Performance Indicators
• Participating in the development and regular maintenance of the internal work instructions and knowledge base articles
• Interest and motivation to develop in the field of healthcare information technology and system support

Qualifications - External

Job Qualification:

• Basic knowledge of Oracle based Remote Data Capture systems and/or Medidata Rave software will be considered as an advantage but not mandatory
• Experience with Microsoft Office suite including MS Outlook, Word, Excel, and Power Point.
• Ability investigate and resolve problems with software applications
• Excellent verbal and written communication skills in English
• Outstanding customer service skills are required
• Excellent organizational skills and multitasking abilities
• Flexibility to work on shifts

Respond to phone calls, emails, and faxes concerning patient care.

Gather comprehensive data on the patient's presenting issues and medical history for providers' clinical decision-making.

Manage and comply with provider orders within the Electronic Health Record (EHR) system to adhere to regulatory standards.

Facilitate medication refill requests from patients, home health agencies, pharmacies, and physicians.

Provide patient education on medication regimens, diagnostic test results, and various health concerns.

Work collaboratively with patients, home health agencies, and other healthcare entities to address and coordinate patient care needs.

Maintain thorough documentation of all interactions with patients and healthcare agencies.

Review and address incoming faxes and written communications from home health agencies, pharmacies, insurance companies, and other agencies about patient medical needs.

Job Types: Full-time, Fresh graduate

Pay: Php20, Php30,000.00 per month

Benefits:

• Paid training
• Promotion to permanent employee

Work Location: In person

JOB PURPOSE:

The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.

DUTIES AND RESPONSIBILITIES:

• Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO services
• Executes seamless service recovery for Members/Clients who have major service complaints
• Ensures availability of LOA and confirms schedule of availment with providers and members
• Liaise with doctors, nurses and hospital staff when needed
• Upholds expertise in delivering VIP assistance and service recovery according to CX's protocols
• Recommends service solutions to further elevate the company's service level that may eventually impact on PhilCare's business objectives and goals
• Monthly submission of performance/ availment with handled members/ accounts
• To take any other responsibilities or tasks that are within the employee's skills and abilities whenever reasonably instructed

QUALIFICATIONS:

• University degree graduate of any Medical allied, preferably BS Nursing
• At least 3 years of related work experience
• With good Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, and can do Multi-tasking
• Familiar with HR principles, practices and Timekeeping procedures
• Knowledge of MS Office Applications

Working Environment: Field and Office-based

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What's your expected monthly salary?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Patient care: 1 year (Preferred)

Work Location: In person