What Jobs are available for Healthcare in Las Piñas?

Job Purpose:

To provide medical aid, assessment and recommendation based on medical records and to support the programs set and cascaded by Medical Services, for the purpose of supporting the directives of Medical Services (SMRI) within the limits provided by the Philippine Health Care Laws and Company policies and protocols on emergency and health

Responsibilities:

• To provide medical assessments based on medical records, conducted physical examination and laboratory test results
• To ensure that confirmation processes (undertime, absences, sick leave, etc) based on the result of the conducted evaluations are properly performed; to provide patient/s with first aid assistance
• To assess and inform Mall Operations and concerned immediate superior of the recommended medical intervention (hospitalization, check-up, clinic referral, rest, to be sent home, etc.) based on patient's condition

Requirements:

• Bachelor's Degree in BS Nursing
• At least three (3) years of experience as a registered nurse
• Preferably certified on Basic Occupational Safety and Health (BOSH) Training
• Open to flexible schedules
• Candidate must be willing to be assigned in
  Las Piñas City

30 Openings

Taguig

The Customer Service Associate will provide exceptional customer service to customers via inbound Call Center Operations.

Duties/Responsibilities:

• Receive and respond to inbound phone calls for customer assistance
• Respond to outbound phone call requests
• Document all calls in ticketing and tracking systems
• Respond to customer inquiries and provide data to customers within a required time frame
• Act as liaison between claims department and providers
• Research customer claims in the primary payor systems
• Ensure highest level of customer service on every call
• Perform other duties as assigned or necessary

Required Skills/Abilities:

• High school degree required
• At least 1 year of relevant professional experience in healthcare claims operations or 1-2+ years of relevant experience in a Call Center environment
• Knowledge of physician practice and hospital coding, billing and medical terminology, CPT, HCPCS, ICD-9 and ICD-10 an advantage
• Must be able to work with minimal supervision
• Maintain a full comprehensive understanding of the covered benefits, coding and reimbursement policies and contracts
• Excellent verbal and written communication skills.
• Attention to detail and problem solving skills
• Proficiency with MS Office applications, especially Word and Excel
• Amenable to working nightshift

Healthcare Voice,Call Center,Customer Service

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-Metrix

Experience these exceptional benefits when you join Med-Metrix

• 8-Hour Shifts, Fixed Weekends Off
• Day 1 HMO with 2 of your dependents covered for FREE
• Medical Cash Allowance
• Rice Allowance
• Clothing Allowance
• Free Lunch Daily
• Paid Time Off
• Training and Staff Development
• Employee Engagement Activities
• Opportunities for Internal Mobility

Job Purpose

The Healthcare Accounts Receivable Specialist is responsible for collections, account follow up, billing and allowance posting for the accounts assigned to them.

Duties and Responsibilities

• Follow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websites
• Meets and maintains daily productivity/quality standards established in departmental policies
• Uses the workflow system, client host system and other tools available to them to collect payments and resolve accounts
• Adheres to the policies and procedures established for the client/team
• Knowledge of timely filing deadlines for each designated payer
• Performs research regarding payer specific billing guidelines as needed
• Ability to analyze, identify and resolve issues causing payer payment delays
• Ability to analyze, identify and trend claims issues to proactively reduce denials
• Communicates to management any issues and/or trends identified
• Initiate appeals when necessary
• Ability to identify and correct medical billing errors
• Send appropriate appeals, accurate requesting information, supporting documentation, and effective communication to complete recovery process
• Understanding of under or over payments and credit balance processes
• Assist with special A/R projects as needed. Analytical skills and the ability to communicate results are required
• Act cooperatively and courteously with patients, visitors, co-workers, management and clients
• Work independently from assigned work queues
• Maintain confidentiality at all times
• Maintain a professional attitude
• Other duties as assigned by the management team
• Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

• 1 year of experience in the BPO healthcare insurance industry, with hands on experience on Accounts Receivable (AR) follow-up
• Proficient in processing health and medical insurance claims from end to end with an understanding of payer-specific requirements and denials management and processing.
• Experienced on medical billing/ AR Collections
• In-depth knowledge on claims payments processing, claims status and tracking, Medical Billing, AR Follow ups, Denials and Appeals-outbound healthcare providers.
• Familiar with key healthcare and insurance terminologies including copay, coinsurance, and deductibles.
• Amenable to handling a mixture of 70% back-office support and 30% outbound call support
• Background in calling insurance (Payer) to verify claim status and payment dispute
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction

Working Conditions

• Must be amenable to work night shifts
• Must be willing to work onsite
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, gender(including pregnancy, gender identity, and sexual orientation), parental status, national origin, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Duties and Responsibilities:

-Promotes products and secure sales results.

- Organizes appointments and meetings with community and hospital-based healthcare staff.

- Establishes good rapport and professional relationship in the procurement chain.

- Attends pre-bidding/bidding proper and assist the Government Coordinator in preparing of bidding documents.

- Performs product demonstration to the target customers.

- Expands area for the top new hospitals.

Requirements/Qualifications:

• Preferably graduate of any four-year course
• Preferably with 1 year experience as sales representative in the same industry
• Preferably with experience in handling government hospitals with doctors' coverage is an advantage.
• Preferably has average to very good interpersonal and communication skills.
• Preferably living in or near the area of assignment.

Job Type: Full-time

Pay: Php18, Php23,000.00 per month

Benefits:

• Company events
• Employee discount
• Health insurance
• Opportunities for promotion

Work Location: In person

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today

The Manager - Training primary role is that of coach and teacher to ensure that the trainers meet or exceed the standards set forth by Everise and the client.

Job Requirements:

• The business and for external clients, ensuring strong relationships and effective issue resolution.
• Collaborative Learning Implementation: Partnering with cross-functional teams (e.g., Quality, Operations, HR) to implement effective learning interventions.
• Process Adherence & Improvement: Ensuring strict compliance with all internal and external training processes and SOPs, while also identifying and resolving process inefficiencies to build robust controls and drive productivity improvements.
• Change Management: Bridging the gap between new organizational directions and employee readiness by equipping staff with the skills and confidence to adapt and thrive in new environments.
• Learning & Development Strategy: Conducting thorough training needs analyses, then designing, developing, and implementing comprehensive learning strategies and programs.
• Training Effectiveness & Evaluation: Regularly evaluating the impact and effectiveness of training programs using established frameworks like Kirkpatrick's Levels of Evaluation.
• Talent Development & Engagement: Leading direct reports through regular coaching, performance reviews, and planning leadership training to foster sustained development and maintain high employee engagement.

Qualifications:

• A minimum 3-5 years instructing in an adult learning environment preferably in the call center, customer service or related industry.

• Undergraduate degree in Human Capital Development, Instructional Design, English or a related discipline.

• Excellent oral and written communication skills at all levels of the organization.

• Demonstrated presentation and facilitation skills.

• Proficiency in Microsoft Office applications including PowerPoint, Excel and Word.

• Exceptional motivational, interpersonal and customer service skills; Demonstrated leadership skills.

• Ability to speak in front of medium to large sized groups of people.

• Schedule Flexibility.

• Team Player.

• Dependability regarding completion of assignments and attendance.

This is a remote position.

At Insight Therapy Solutions , we’re on a mission to make quality mental healthcare accessible to everyone. As a rapidly growing telehealth provider, we connect individuals with life-changing therapy and support. Now, we’re looking for a detail-driven and tech-savvy Healthcare Administrative Assistant to keep our client intake and sales operations running smoothly behind the scenes.

If you love organizing data, supporting efficient processes, and helping clients get matched with the right therapists, this role is for you.

As a Healthcare Administrative Assistant , you’ll work closely with our Healthcare Sales Manager to ensure client intakes, therapist schedules, and CRM data are accurate and up to date. You’ll help assign leads, monitor process compliance, and prepare performance reports that guide better decision-making.

This role is ideal for someone who’s organized, analytical, and ready to support a fast-paced, mission-driven healthcare team.

Maintain and update CRM data for leads, clients, and intakes.

Review intake records for accuracy and ensure cancellations or missed leads are minimized.

Audit call logs and documents to ensure company policies and processes are followed.

Monitor therapist availability and specialties to support accurate client-therapist matching.

Assign leads and appointments in Calendly to Healthcare Sales Representatives.

Maintain and update therapist profile documents.

Prepare and organize daily, weekly, and monthly intake and performance reports.

Support the Healthcare Sales Manager with department trackers, files, and process documentation.

Suggest process improvements to boost accuracy and efficiency.

Experience:

At least 1 year as an Administrative or Executive Assistant (healthcare or behavioral health background preferred but not required).

Skills:

Strong English communication (written and spoken).

Excellent organization, multitasking, and analytical skills.

Advanced proficiency in Google Sheets or Excel (formulas, pivot tables, data validation).

Tech Savvy:

Familiarity with CRM systems (Zoho CRM a plus).

Experience with Asana or other project management tools.

Comfortable with Google Workspace or Microsoft Office Suite.

Mindset:

Detail-oriented, reliable, proactive, and able to work independently in a remote setup.

Discreet and professional when handling confidential data.

Nice to Have:

Background in quality assurance or process monitoring.

If you’re organized, data-driven, and excited to support a team making a difference in mental health, we’d love to hear from you.

Job description:

Location: Taguig (Onsite)

Salary: ₱65K (negotiable based on experience)

Start Date: Immediate

About the Role

We are seeking a Quality Assurance Assistant Manager to oversee and improve QA processes for a BPO setting. The ideal candidate has healthcare industry experience, strong people management skills, and deep understanding of QA frameworks.

Key Responsibilities

Lead the QA team and manage quality audits and assessments.

Monitor compliance with QA standards and KPIs.

Identify critical vs. non-critical errors in transactions.

Prepare and present QA reports for stakeholders.

Conduct trend and root cause analysis for continuous improvement.

Apply statistical tools and risk analysis to enhance QA processes.

Qualifications

3–5 years of experience in Quality Assurance, preferably in a BPO.

People management experience required.

Experience in healthcare (preferably disability claims) is an advantage.

Knowledge of QA metrics, thresholds, and error categorization.

Strong reporting skills and knowledge of statistical tools.

Proficiency in MS Office (Word, Excel, PowerPoint).

Willing to work onsite in Taguig.

Job Type: Full-time

ROLE AND RESPONSIBILITIES:

• You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
• You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
• You will intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
• You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life's best work

JOB QUALIFICATIONS:

• College Graduates with or without International BPO voice experience
• High School graduates with at least 6 months International BPO Voice or Non-Voice experience
• Ability to multi-task
• Must be willing to report in Science Hub Tower 1, McKinley Taguig
• Must be willing to work on shifting schedules

WHAT WE OFFER:

• Market Competitive Pay Levels
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE:

• Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to Caring. Connecting. Growing together

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced
Team Lead
to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Account specific roles and responsibilities:

• Access and retrieve claim information through various medical billing portals
• Contact insurance companies or patients via phone when necessary to follow up on claims
• Accurately input data into a live spreadsheet
• Ensure timely and accurate submission and follow-up of medical claims
• Collaborate with team members to identify billing issues
• Overseeing daily operations for all agents delivering high-quality and valued services.
• Conducting training and coaching, including insights and action plans to improve
• Analyzing and reporting on productivity and other metrics - such as attendance, end of day reports, and compliance with company protocols
• Ensuring that the client is updated on significant program activities, issues, and concerns through calls, emails, meeting, reports
• Performing productive work for the clients and other supervisory tasks as required

Requirements

• At least 1-year BPO experience as a Team Lead
• Extensive experience with US Healthcare Insurance (Claims, Benefits, Eligibilities, Denials)
• Excellent verbal and written English skills
• Ability to multi-task, prioritize and manage time effectively
• Ability to think outside the box, have analytical mind, generate insights and strong problem-solving skills
• Willing to work onsite in SHAW MANDALUYONG
• Amenable working night shift

Benefits
What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives