101 Healthcare Training jobs in the Philippines
Training - Manager (Healthcare)
Posted today
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Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you'll love today
The Manager - Training primary role is that of coach and teacher to ensure that the trainers meet or exceed the standards set forth by Everise and the client.
Job Requirements:
- The business and for external clients, ensuring strong relationships and effective issue resolution.
- Collaborative Learning Implementation: Partnering with cross-functional teams (e.g., Quality, Operations, HR) to implement effective learning interventions.
- Process Adherence & Improvement: Ensuring strict compliance with all internal and external training processes and SOPs, while also identifying and resolving process inefficiencies to build robust controls and drive productivity improvements.
- Change Management: Bridging the gap between new organizational directions and employee readiness by equipping staff with the skills and confidence to adapt and thrive in new environments.
- Learning & Development Strategy: Conducting thorough training needs analyses, then designing, developing, and implementing comprehensive learning strategies and programs.
- Training Effectiveness & Evaluation: Regularly evaluating the impact and effectiveness of training programs using established frameworks like Kirkpatrick's Levels of Evaluation.
- Talent Development & Engagement: Leading direct reports through regular coaching, performance reviews, and planning leadership training to foster sustained development and maintain high employee engagement.
Qualifications:
• A minimum 3-5 years instructing in an adult learning environment preferably in the call center, customer service or related industry.
• Undergraduate degree in Human Capital Development, Instructional Design, English or a related discipline.
• Excellent oral and written communication skills at all levels of the organization.
• Demonstrated presentation and facilitation skills.
• Proficiency in Microsoft Office applications including PowerPoint, Excel and Word.
• Exceptional motivational, interpersonal and customer service skills; Demonstrated leadership skills.
• Ability to speak in front of medium to large sized groups of people.
• Schedule Flexibility.
• Team Player.
• Dependability regarding completion of assignments and attendance.
Without experience - Paid Training - Healthcare Specialist
Posted today
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Responsibilities:
• Answer inquiries regarding medical services, insurance coverage, and billing
• Assist patients with scheduling appointments and accessing medical records
• Verify insurance coverage and process medical claims and bills
• Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
• Achieve performance targets related to customer satisfaction and quality
Qualifications:
• High school diploma or equivalent (some college coursework in healthcare or related field preferred)
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
Interested? Submit your application now and start your career with us!
Healthcare Account / Paid Training - Dayshift/Nightshift
Posted 4 days ago
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Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints.
Accurately record and update patient details in the healthcare management system.
Inform customers of any updates or modifications to healthcare policies, procedures, or insurance plans.
Paid Training / Healthcare Account - Voice/Non-Voice
Posted 4 days ago
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Job Description
Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints.
Accurately record and update patient details in the healthcare management system.
Inform customers of any updates or modifications to healthcare policies, procedures, or insurance plans.
Paid Training - Healthcare account Specialist - Chat Support
Posted 4 days ago
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Job Description
Responsibilities:
• Answer inquiries regarding medical services, insurance coverage, and billing
• Assist patients with scheduling appointments and accessing medical records
• Verify insurance coverage and process medical claims and bills
• Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
• Achieve performance targets related to customer satisfaction and quality
Qualifications:
• High school diploma or equivalent (some college coursework in healthcare or related field preferred)
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Assistant Training Manager (Healthcare Insurance)
Posted 4 days ago
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WORK LOCATION: Alabang, Muntinlupa City
WORK SETUP: Full-Time, Onsite
SALARY: PHP 70,000 – 80,000
JOB SUMMARY:
We are looking for an experienced and dynamic Assistant Training Manager to join our team. The role requires a professional with at least 3 years of training management experience, a strong background in health curriculum training within the insurance industry, and proven expertise in applying strategic training methodologies that evolve with industry trends.
KEY RESPONSIBILITIES:
– Assist in planning, designing, and executing training programs to support organizational learning objectives.
– Develop and deliver health-related training curriculum specific to the insurance industry.
– Apply innovative and strategic training methodologies to enhance learning outcomes.
– Facilitate classroom training sessions, workshops, and presentations with professionalism and engagement.
– Lead and manage training teams, providing guidance, feedback, and coaching.
– Monitor and evaluate training effectiveness, recommending enhancements to improve delivery and impact.
– Collaborate with internal stakeholders to identify training needs and align programs with business goals.
– Ensure training content is updated, relevant, and compliant with industry standards.
QUALIFICATIONS:
– At least 3 years of experience in training management, preferably in the insurance or healthcare-related industry.
– Strong knowledge of health curriculum training tailored for insurance professionals.
– Skilled in strategic and evolving training methodologies.
– Excellent presentation and classroom facilitation skills.
– Strong leadership and people management abilities.
– Exceptional written and verbal communication skills.
– Must be willing to work onsite in Alabang.
No experience - Fresh grad - Paid Training - Healthcare CSR
Posted today
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Responsibilities:
• Manage healthcare-related inquiries, claims, and service requests with accuracy and compassion.
• Provide information about healthcare services, policies, and procedures.
• Process healthcare claims, patient information, and service requests efficiently.
• Resolve patient concerns and escalate complex issues as needed.
• Ensure compliance with healthcare regulations and confidentiality standards.
• Maintain detailed records of interactions, claims, and service requests.
Qualifications:
• High school diploma or equivalent required; a degree in medical allied courses, or a related field is a plus.
• No prior healthcare experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with healthcare systems and terminology is a plus but not required.
• Ability to work independently and as part of a team in a fast-paced environment.
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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With or without experience / Healthcare Account - Paid Training
Posted 4 days ago
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Job Description
Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints.
Accurately record and update patient details in the healthcare management system.
Inform customers of any updates or modifications to healthcare policies, procedures, or insurance plans.
Fresher Friendly - Healthcare Online Assistant - Paid training
Posted 4 days ago
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Job Description
• Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
• Accurately document customer interactions, transactions, and order details within the system.
• Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
• Support a positive and team-oriented work environment.
• Perform basic troubleshooting tasks when required.
Job Qualifications:
• Must have completed at least a high school education or equivalent; college undergraduates are welcome.
• Previous experience in a similar role is an advantage but not required.
• Must be able to work on-site.
• Willing to attend interviews conducted on-site.
PATIENT CARE
Posted today
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About the role
We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver exceptional healthcare services to our patients.
What you'll be doing
- Greeting and welcoming patients, and assisting them with check-in and check-out procedures
- Monitoring and recording patient vital signs, symptoms, and progress
- Providing compassionate and attentive patient care, including assistance with daily living activities
- Collaborating with the medical team to ensure seamless coordination of patient care
- Maintaining accurate and detailed patient records and documentation
- Adhering to all hospital policies, procedures, and safety protocols
- Contributing to a positive and professional healthcare environment
What we're looking for
- A minimum of 1 year of experience in a patient care or healthcare support role
- Strong communication and interpersonal skills, with the ability to interact compassionately with patients and their families
- Excellent attention to detail and the ability to accurately record and maintain patient information
- A team-oriented mindset and the flexibility to adapt to a fast-paced healthcare environment
- Certification or training in patient care, medical administration, or a related field is preferred
If you are ready to join our team and make a meaningful impact, apply now for this exciting opportunity.