73 Healthcare Settings jobs in the Philippines

Clinica Prime Cebu Inc. is seeking a Director of Health Services Operations to oversee the seamless management of our flagship clinic, mobile units, projects, quality assurance initiatives, and IT-driven healthcare systems. This role is pivotal in ensuring operational excellence, patient-centered care, and sustainable growth.

Key Responsibilities:

Clinic & Mobile Services

• Manage day-to-day activities of the main clinic and mobile facilities, ensuring delivery of safe, efficient, and patient-focused healthcare services.
• Establish and refine operational guidelines that promote consistency and service efficiency.

Projects & Initiatives

• Direct clinical projects from planning through execution, ensuring adherence to timelines, budgets, and desired outcomes.
• Monitor progress and resolve challenges to achieve project goals.

Quality & Compliance

• Design and oversee quality assurance frameworks to maintain compliance with regulatory standards.
• Conduct routine audits, resolve gaps, and drive continuous improvement in patient outcomes and service delivery.

Technology Oversight

• Supervise clinical IT infrastructure and the integration of electronic health records (EHR) into daily operations.
• Collaborate with IT teams to troubleshoot and enhance system performance.

Leadership & Management

• Lead and inspire a multidisciplinary team, cultivating a culture of collaboration, accountability, and professional development.
• Develop and manage budgets while maintaining cost-effectiveness and operational sustainability.

Strategic Direction

• Partner in shaping long-term operational strategies aligned with company objectives.
• Identify opportunities to expand and improve healthcare services, keeping pace with evolving industry trends and regulations.

Other Duties:

• Undertake additional responsibilities as required by organizational needs.

Qualifications:

• Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, or a related discipline; Master's degree preferred.
• At least 5 years' experience in healthcare operations, project management, or a leadership capacity.
• Background in clinic, hospital, or mobile healthcare settings is strongly desirable.
• Knowledge of clinical workflows, patient care standards, and local healthcare compliance (DOH, PhilHealth, etc.).
• Demonstrated success in project oversight, budgeting, and execution.
• Familiarity with healthcare IT platforms and EHR systems.
• Strong leadership qualities with proven experience mentoring and developing teams.
• Excellent organizational, analytical, and decision-making skills.
• Skilled communicator capable of engaging stakeholders and guiding organizational change.
• Willing to work onsite at Oakridge Business Park, A.S. Fortuna, Mandaue City, Cebu

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

The Drug Testing and Occupational Health Services (DTOHS) Specialist is responsible for supporting the end-to-end coordination, documentation, and verification of drug testing and occupational health services for our clients. This includes reviewing results, following up with clinics or vendors, ensuring compliance with DOT/non-DOT regulations, and updating systems accordingly. The role requires strong attention to detail, timely communication, and the ability to navigate complex service chains involving multiple external and internal stakeholders.

Duties and Responsibilities

• Review and process drug testing and occupational health service results in alignment with client requirements and regulatory standards
• Follow up with clinics, vendors, or labs to obtain pending documentation or clarify service discrepancies.
• Input case updates, detailed notes, and follow-up actions in the internal tracking system.
• Coordinate resolution of delayed or escalated cases by collaborating with internal teams or vendor partners.
• Maintain accurate logs for audit readiness and regulatory compliance, especially for DOT-covered employees.
• Interpret service codes and determine whether additional follow-up or clarification is required.
• Monitor time-sensitive tasks and contribute to SLAs through accurate and prompt task completion
• Support the development of best practices and process

Minimum Qualifications

• 1-3 years of experience in healthcare, occupational health, background screening or case management preferred
• Familiarity with DOT regulations, drug testing procedures, or occupational health services (e.g., TB tests, physicals, vaccinations) is a plus.
• Excellent written and verbal communication skills.
• Strong organizational skills with a proven ability to handle multiple priorities
• Comfortable navigating clinical, vendor or compliance portals.
• Proficient in Microsoft Office, including Outlook, Excel and data entry tools.

About the role

We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver exceptional healthcare services to our patients.

What you'll be doing

• Greeting and welcoming patients, and assisting them with check-in and check-out procedures
• Monitoring and recording patient vital signs, symptoms, and progress
• Providing compassionate and attentive patient care, including assistance with daily living activities
• Collaborating with the medical team to ensure seamless coordination of patient care
• Maintaining accurate and detailed patient records and documentation
• Adhering to all hospital policies, procedures, and safety protocols
• Contributing to a positive and professional healthcare environment

What we're looking for

• A minimum of 1 year of experience in a patient care or healthcare support role
• Strong communication and interpersonal skills, with the ability to interact compassionately with patients and their families
• Excellent attention to detail and the ability to accurately record and maintain patient information
• A team-oriented mindset and the flexibility to adapt to a fast-paced healthcare environment
• Certification or training in patient care, medical administration, or a related field is preferred

If you are ready to join our team and make a meaningful impact, apply now for this exciting opportunity.

We are seeking a detail-oriented and empathetic
Patient Care & Consultation Coordinator
to support our mental health practice. This role involves handling patient pre-consultations, managing follow-ups, coordinating schedules (with a focus on international patients), and maintaining strong communication throughout the patient journey. The ideal candidate is highly organized, proactive, and skilled at building trust with patients while ensuring smooth operational flow.

Key Responsibilities

• Conduct pre-consultations and assist patients in understanding the intake process.
• Manage scheduling and appointment coordination, including for international patients across time zones.
• Perform patient outreach via phone calls, email, and follow-ups to ensure engagement and satisfaction.
• Fill out and process patient paperwork accurately and promptly.
• Follow up with warm leads to increase patient conversion and retention.
• Collaborate with providers and team members to support efficient clinic operations.

Requirements
*Qualifications & Preferences *

• Excellent communication skills with a clear, neutral speaking voice (no heavy accent).
• Prior experience in billing (preferred).
• Background in mental health services or practices (highly preferred).
• Sales and social media management experience (huge plus).
• Strong organizational skills with attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

*Tools & Systems Used *

• CRM: GoHighLevel
• EMR: Valant
• Phone/Scheduling: Weave

JOB PURPOSE:

The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.

DUTIES AND RESPONSIBILITIES:

• Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO services
• Executes seamless service recovery for Members/Clients who have major service complaints
• Ensures availability of LOA and confirms schedule of availment with providers and members
• Liaise with doctors, nurses and hospital staff when needed
• Upholds expertise in delivering VIP assistance and service recovery according to CX's protocols
• Recommends service solutions to further elevate the company's service level that may eventually impact on PhilCare's business objectives and goals
• Monthly submission of performance/ availment with handled members/ accounts
• To take any other responsibilities or tasks that are within the employee's skills and abilities whenever reasonably instructed

QUALIFICATIONS:

• University degree graduate of any Medical allied, preferably BS Nursing
• At least 3 years of related work experience
• With good Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, and can do Multi-tasking
• Familiar with HR principles, practices and Timekeeping procedures
• Knowledge of MS Office Applications

Working Environment: Field and Office-based

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What's your expected monthly salary?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person

Duties and Responsibilities:

• Assist patients in accessing care and navigating hospital services. Assess barriers to care and engage patients and families in creating potential solutions to hospital-related challenges.
• Shall help and guide the patient through the health care system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require.
• Identify appropriate and credible resources responsive to patient needs (whether clinical or non-clinical).
• Educate patients and families on the multidisciplinary nature of care treatment, the roles of the team members and what to expect from the health care system. Refer to clinical staff to answer questions about clinical information,treatment choices and potential outcomes.
• Empower patients to communicate their preferences and priorities for treatment to their health care team; facilitate shared decision making in the patient's health care.
• Reduce barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support.
• Encourage patients to communicate their preferences and priorities for treatment to their health care team.
• Shall work with different groups as well as health care teams and resource providers.
• Build professional relationships with the health care team by learning about the role of each team members and to facilitate patient healthcare.
• Shall maintain high sense of confidentiality especially with the patient's information.
• Follow up with patients to support adherence to agreed-upon treatment plan through continued non-clinical barrier assessment and referrals to supportive resources in collaboration with the clinical team. Contribute to patient navigation program development, implementation and evaluation.
• Help patients optimize time with their doctors and treatment team(e.g.prioritize questions, clarify information with treatment team).
• Encourage active communication between patients/ families and health care providers to optimize outcomes.

Minimum Qualifications:

• Candidate must be a Graduate of a Bachelor's Degree course in customer service related (BS Hotel, Restaurant and Management, etc.)
• With at least experience in the customer service related field and excellent Customer Service Skills
• Excellent communication skills
• Employs active listening and is attentive to details
• Computer literate in Windows-based applications
• Basic understanding of medical terminologies, hospital operations, and payment processing is an advantage.
• Willing to work in shifting schedule
• Willing to work on-site in Bonifacio Global City, Taguig.

You will have experience of:

• Experience in a data processing/entry/analysis role

• Experience working accurately with large volumes of data

• Experience of working with multiple systems Microsoft packages specifically with Excel

You will: As part of InHealth, it is a privilege to work in a company that is so focused on making healthcare better, and we expect that anyone who works here will have a set of qualities that align with our corporate ethos, namely:

• Committed to making healthcare better for all

• Have very high standards

• Seeks to improve themselves and everything they do

Job description Patient Care Administrator

• Be honest and open

• Works collaboratively and cooperatively with others

• Confident and assured, but not arrogant

• Respectful of others' views

• Be flexible in your working patterns to fulfil requirements and be willing to adjust these at short notice to accommodate unexpected changes

• Be honest and full to the brim with integrity

• Not be afraid to offer your opinion – we love hearing new ideas

• Comply with all local and InHealth policies, procedures, and guidelines

• Comply with the requirements of the Data Protection Act

• Have responsibility for the health, safety and welfare of self and others and to always comply with the requirements of health and safety regulations.

• Undertake other duties that may be required from time to time and that are consistent with the responsibilities of the grade

• Provide satisfactory clearance of suitability from the National Bureau of Investigations

•This job description reflects the need to cultivate the service. It will evolve with the continuing expansion of the service and will be reviewed through mutual agreement between the post holder and the line manager

• To be successful in position, you'll be able to communicate with members of the public from a variety of different backgrounds and be able to rely on your organisation skills to meet the requirements of our patients

• You'll be flexible and able to work in our weekly working shift pattern as required
• Empathetic and cares about people

• Exceptional communicational skills both written and verbal

• Conscientious

• Confident when faced with challenging/emotional situation

• Ability to accept and act on constructive feedback

WHO WE ARE

Asiatel Outsourcing, a trusted outsourcing partner in the Philippines since 2006, specializes in Employer of Record (EOR) solutions, remote staffing, and shared services. With over 15 years of experience, we support global businesses in areas such as sales, customer service, IT, and healthcare.

WHY JOIN US?

We're expanding our Healthcare Team and looking for a passionate Patient Care Specialist for our Local Tagalog HMO Account. If you're a medical-allied graduate eager to provide compassionate care and excellent service, this role is for you.

JOB QUALIFICATIONS

• Must be a graduate of a four-year medical-allied course (non-negotiable)
• Open to fresh graduates with hospital internship experience
• Familiarity with medical terminology (diseases, diagnostic tests, procedures, admissible cases, etc.)
• Experience in BPO handling healthcare/HMO accounts is a plus
• Proficient in Tagalog and English (written & spoken)
• Knowledge in HMO processing/approvals and hospital admissions is an advantage
• Willing to work onsite in Ortigas Center, Pasig

KEY RESPONSIBILITIES

• Assist members via inbound/outbound calls and emails regarding HMO benefits, coverage, and approvals (Inpatient & Outpatient)
• Process and validate requests, ensuring accurate documentation and compliance
• Coordinate with hospitals/providers to verify cases and support admissions
• Maintain professionalism while delivering high-quality customer service in Tagalog and English
• Collaborate with the team and support continuous process improvement

I. Job Summary

The HMO Assistant provides clerical and administrative support in processing insurance documents, verifying coverage, maintaining patient records, and preparing reports to support the HMO Coordinator. In addition, the HMO Assistant also performs Patient Care Coordinator functions by addressing patient inquiries and concerns through the clinic's official communication channels such as Facebook pages.

II. Primary Duties and Responsibilities:

1. Patient and Insurance Coordination

• Assist in verifying basic HMO coverage and eligibility.
• Help patients with forms, pre-authorization requests, and referrals.
• Coordinate with receptionist and patients for scheduling and insurance requirements.

2. Claims and Documentation Support

• Submit claims under Coordinator's supervision
• Monitor and follow up on claim status in the database.
• File and archive HMO-related paperwork.

3. Records Management

• Maintain accurate logs, spreadsheets, and patient records.
• Update insurance documents in the database/Google Sheets.
• Ensure records are properly organized for Coordinator's review.

4. Reporting & Admin Tasks

• Prepare draft daily and weekly reports for consolidation.
• Provide data entry support for HMO utilization and claims tracking.
• Assist billing department with insurance payment coordination.

5. Patient Care Coordinator Duties

• Serve as the first point of contact for patient inquiries and concerns received through official Facebook pages and other online communication channels.
• Answer questions regarding clinic services, HMO processes, appointment scheduling, and general concerns.
• Escalate complex or sensitive issues to the HMO Coordinator or Asst. Sales Manager/Sales Manager or appropriate department.
• Ensure professional, timely, and customer-oriented responses in line with clinic policies.

6. Other Functions

• Support the HMO Coordinator in special projects or tasks.
• Perform clerical duties as may be assigned.

QUALIFICATIONS:

• Bachelor's Degree/College Graduate
• OPEN to Fresh Graduate
• Knowledge of HMO and insurance procedures
• Strong organizational and multitasking skills
• Excellent communication and customer service
• Attention to detail in documentation and claims tracking
• Familiarity with electronic medical records (EMR) and billing systems
• Willing to be assigned at VERA DENTAL CLINIC HEAD office located at G04 San Jose Building, Sta Rosa Laguna before ALL HOME Sta. Rosa.

Job Types: Permanent, Fresh graduate

Pay: Php15, Php16,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person