93 Healthcare Services jobs in the Philippines

Ready to make an impact?
At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you

Hi We're Hive Health
About Us
Hive Health
is on a mission to provide the best-in-class health plans for small-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, this award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time.

About The Role
As a Healthcare Services Associate, you will be part of an innovative cross-functional team working to transform the delivery of patient care services in a fast-paced, entrepreneurial environment. This is a dynamic role involving both direct clinical provider interactions as well as driving operational excellence in patient's care coordination. You will work closely with the Hive leadership to develop and manage healthcare provider relationships, facilitate differentiated patient care experience, and provide direct input into product feature improvements.

Responsibilities
As a
Healthcare Services Associate
, your roles and responsibilities include:

• Managing and optimizing teleconsult operations, ensuring quality standards and member satisfaction are met
• Planning and facilitating the execution of medical services such as onsite and clinic-based physical exams, vaccination drives and drug tests, ensuring logistical details are effectively managed
• Fostering relationships with Hive Health accredited providers to enhance health availments of members
• Supervising and coordinating the activities of healthcare personnel across multiple companies, ensuring consistent delivery of healthcare services
• Support responses to patient inquiries related to their healthcare needs, coverage & benefits, and coordinate routing to accredited providers
• Evaluating and identifying improvements to the existing insurance operation processes
• Support the company in relation to product development, business development, customer success, and other workstreams, as necessary

Qualifications

• At least 1 year of relevant experience in project management or medical related fields
• Strong organizational and multitasking skills
• Creative, detail-oriented, proactive in problem solving and identifying opportunities
• Curious, results-driven, ownership mentality with growth mindset
• Excellent verbal and written communications
• Collaborative team player with the ability to adapt quickly in a fast-paced environment
• Passion for innovation in healthcare

Join our team as we revolutionalize healthcare in the Philippines—and beyond

Day 1 benefits for full-time employees
– because we practice what we preach Enjoy
comprehensive healthcare coverage
for you and your dependent, and
paid time off
from the start.

Grow with us
– mentorship, career development, and learning opportunities to help you thrive.

Global connections
– gain insights and support from top minds at Harvard, Stanford, and beyond.

The Head of Caregiving and Healthcare Services oversees the development, delivery, and compliance of Caregiving NC III and healthcare-related programs. This role ensures alignment with TESDA standards, manages instructors, and fosters partnerships with healthcare institutions for student practicum and employment opportunities.

Key Responsibilities

Academic Leadership

1. Curriculum Development:

• Design and update training programs for Caregiving NC III and healthcare courses in compliance with TESDA Training Regulations.

• Integrate industry trends (e.g., elderly care, palliative care, basic nursing skills) into lesson plans.

2. Instructional Supervision:

• Mentor and evaluate caregiving/healthcare instructors to ensure teaching quality and adherence to competency-based training.

• Conduct regular classroom and practicum site observations.

3. Assessment & Certification:

• Oversea student assessments, including written exams, practical demonstrations, and workplace simulations.

• Ensure compliance with TESDA's competency assessment and certification processes.

Administrative & Compliance

1. TESDA Compliance:

• Secure and maintain TVET Program Registration for caregiving and healthcare programs.

• Prepare reports for TESDA audits and accreditation.

2. Partnership Development:

• Collaborate with hospitals, clinics, and senior care centers for student practicum placements.

• Build relationships with healthcare employers for graduate job placements.

3. Resource Management:

• Manage training equipment (e.g., hospital beds, first aid kits, simulation tools) and ensure proper maintenance.

• Develop annual budgets for program operations and resource procurement.

Student & Community Engagement

1. Student Welfare:

• Address academic concerns and ensure a supportive learning environment.

• Promote values of empathy, professionalism, and safety in caregiving practice.

2. Community Outreach:

• Organize free healthcare clinics or elderly care workshops to enhance student experience and school reputation.

Qualifications

Education & Certifications:

Required:

· Bachelor's degree in nursing, Healthcare Education, or Allied Medical Sciences.

· TESDA Caregiving NC III certification (mandatory).

· Trainers Methodology Certificate (TMC) Level I or equivalent.

· Licensed Nurse (PRC) or caregiver with clinical experience.

Experience:

• Minimum 5 years of experience in caregiving/healthcare education, including 2 years in a supervisory role.

• Proven track record of managing TESDA-accredited programs (e.g., NC III compliance, competency assessments).

Skills & Competencies:

1. Technical Expertise:

• In-depth knowledge of Caregiving NC III competencies (e.g., personal care, infection control, emergency response).

• Familiarity with healthcare regulations (e.g., PhilHealth, DOH standards).

2. Leadership & Communication:

• Strong ability to lead faculty teams and collaborate with external partners.

• Excellent verbal/written communication skills (English and Filipino).

3. Soft Skills:

• Empathy, patience, and cultural sensitivity in handling diverse students and clients.

• Proficiency in Microsoft Office and Learning Management Systems (LMS).

Benefits

· Competitive salary with performance incentives.

· HMO coverage and professional development allowances (e.g., TESDA training updates).

· Opportunity to shape the next generation of healthcare professionals.

Job Type: Full-time

Pay: Php18, Php22,000.00 per month

Work Location: In person

Job Scope and Complexity:

Under the general supervision of the Director – Client Services, Coding Division, the Client Coordinator, Client Services is responsible for partnering and ensuring the long term success ofCoronis clients and for developing long-term relationships with assigned clients and colleagues as well as connecting with stakeholders. S/He shall liaise between clients and cross-functional internal teams to ensure timely and successful delivery according to client/Coronis needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates as the lead point of contact for low complexity clients as assigned.
• Work cross functionally to uphold contractual commitments and client expectations.
• Maintains strong administrative support with assigned clients including attending client calls within scope of support, providing call summary, plan of actions, reporting, and communication both internally and externally.
• Serve as an issue spotter to ensure we are anticipating, minimizing, and eliminating potential risks.
• Coordination with process ownership of key processes to include designs workflows applicable to client as-is and future states are documented and achieved.
• Data analytics tracking and forecasting of key accounts.
• Documentation of key processes.
• Communicates clearly the progress of weekly/monthly/quarterly initiatives.
• Identifies, troubleshoots coding/operational bottlenecks, problems, and toll gates, identify/resolve/escalate issues.
• Assists with all external requests to ensure client satisfaction and requests are documented and brought to a close.
• Contributes to a positive department image by exhibiting professionalism, adaptability, teamwork and mutual respect with all staff members.
• Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.

Qualifications:

• College Coursework, preferred focus in Healthcare field.
• Minimum 2 year of releval experience
• Knowledge of Process Improvement and/or Lean, 6-sigma lean methodology a plus.
• Certifications for Client Services, Revenue Cycle, Medical Coder and/or Certified Biller is a plus.
• Client/customer service management or other relevant experience.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Experience in client/customer service to deliver client-focused solutions.
• Proven ability to manage multiple initiatives, detail oriented Strong working knowledge of Excel

Job Type: Full-time

Benefits:

• Paid training

Work Location: Remote

The Manager, Clinical Services will be responsible for the day-to-day leadership of the direct reports, including members of the Clinical Services team. The manager will support the core values of the company while ensuring they are supporting quality and efficiency through our Clinical Services offering. The Manager participates in driving decisions regarding best practices, plans, procedures, team growth and development. This is an exempt position.

Job Responsibilities:

 Participates in hiring, evaluating, developing, and coaching employees in

conjunction with human resources as applicable.

Participates in annual evaluations/reviews of direct report employees.

egular one to one meeting cadence with direct report employees to ensure

professional growth and development plans are determined and set steps for

progression.

anage interview and clinical queues to promote prompt turnaround time (TAT)

esponsible for day-to-day operations of all clinical services processes and

activities as assigned.

anage daily challenges of team members.

ollaboration with Clinical, Credentialing and Quality team members to maintain continual Joint Commission readiness.

rend clinical issues that yield opportunity for education/training and facilitate subsequent training development.

ollaborate with recruiters and client care managers to resolve clinical or competency requirements.

rive effective and efficient process improvements.

ollaborate with IT department to drive quality and efficiency.

bility to present to clients and drive conversations with senior client leadership.

reate education and training for team members inside and outside of the

clinical services team.

oordinates and facilitates educational opportunities for internal and external clinical team members.

oordinate and managing in conjunction with Learning and Development team the orientation schedule for new hires that is consistent, effective and eliminates redundancy.

Job Qualifications:

N degree from accredited school of nursing

ctive PRC License, USRN

even years of acute clinical care setting experience

hree years of progressive leadership experience

horough understanding of policy and procedure interpretation, writing and

teaching

nderstanding of process improvement

ust be self-directed in improving and acquiring the abilities and skills

necessary to enhance job performance

uperior organizational skills

bility to stay on task with minimal direction

bility to meet tight deadlines and handle multiple distractions

bility to handle large workload, while maintaining high level of quality work

xcellent leadership and communication skills

trong analytical skills and exceptional attention to detail

trong computer skills. Proficient utilizing Microsoft Outlook and Office

programs

bility to track/trend data utilizing Excel

bility to navigate custom designed platforms and databases

onfident with internet research capabilities and skills

bility to research and critically think to find solutions for issues

trong team player

onfident in decision making and able to make decisions at times with limited information

bility to work with others inside and outside the team.

ersonable, friendly, and upbeat personality.

Preferences:

xperience handling people

nowledge of US healthcare system, travel industry and hospital standards is an advantage

ne year of healthcare travel industry experience

Job Title: Clinical Services Manager

Location: McKinley, Taguig

Work set-up: Onsite

Company Overview:

AGS Health is more than a revenue cycle management company - we're a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue cycle practices, the company pairs cutting-edge technology with college-educated, trained RCM experts to help clients optimize workflow, maintain compliance, prevent revenue leakage, and achieve a high-performance revenue cycle. AGS health employs more than 14,000 team members globally and partners with more than 150 clients across a variety of care settings, specialties, and billing systems.

For more details, please visit

You can also visit us at

SCOPE OF WORK:

· The position will report directly to the Vice President of Coding and Clinical Service Line. This is an Individual Contributor role focusing on independent work and expertise within a specific area, rather than managing a team or having managerial responsibilities. The individual will be responsible for delivering improved performance/results through key stakeholder engagement and problem-solving skills.

· This role will support service line leadership collaboration with AGS teams including Operations, Sales, Customer Success, Marketing, Talent Development, and Quality Audit teams. Examples include:

o Drive quality improvement initiatives within the clinical service line

o Refine AGS's quality audit framework as industry trends and regulatory requirements evolve

o Create case studies from clinical projects utilizing "real time" key outcomes and data

o Participate in general go-to-market initiatives as needed

· The individual will monitor clinical pipeline to build thoughtful presentations for leadership meetings, strategic initiatives and other efforts. Navigate sales platform, quantify relevant pipeline, and assist with prioritizing pursuits.

· The individual will work adjacent to the Sales / Customer Success teams to build compelling value propositions and customized solutions during the sales cycle. May require researching competition and updates on global market trends within the clinical RCM domain.

· This position will also support the Director – Clinical Education with development and refinement of education and training content for AGS resources within the clinical service lines (Clinical Authorizations, Clinical Denials & Appeals, Physician Advisory Services, Clinical Documentation Integrity, and Utilization Review) across global locations

· This role will also support the expansion into new clinical administrative service lines such as care management and coordination, pharmacovigilance, etc.

JOBS-TO-BE-DONE (JTBDs):

1. Serve as clinical SME in support of the following:

a. Support VP of Coding and Clinical Service Line – Drive operational excellence and collaboratively assist the VP with tasks to execute the organization's strategy for the relevant service lines.

b. Go to Market Support – Be able to communicate effectively to internally and externally with clinical domain acumen. Support AGS's thought leadership by researching and creating content for market-focused communications (e.g., white papers, collaterals, case studies, clinical sections of the website, webinars). Help ensure the content remains current with industry-leading solutions and delivery locations.

c. Clinical analytics – assist with the identification and collection of key performance indicators for the clinical service lines; utilize current project data to generate insights related to production, quality, and outcomes for both external and internal uses.

d. Education and Training – Support the Director Clinical Education to develop and refresh clinical services training content. Assist with the collaboration among AGS internal teams, including Talent Development and Operations, for a comprehensive approach. Knowledge of industry trends and regulatory compliance matters will be important.

1. Support the refinement, further development, and implementation of the company's Clinical Solutions strategy in line with AGS's long-term (5+ year) strategic plan

2. Support other clinical service line initiatives as requested.

KEY SELECTION CRITERIA:

Candidate qualifications:

1. Minimum of 5+ years combined experience in direct patient care and/or a clinical administrator role such as: utilization management, clinical authorization, clinical denials or clinical documentation integrity with a professional history in reputable companies.

a. Registered Nurse (RN) or other clinical patient care designation

b. BS/BA is required and a graduate degree in health, medicine, or nursing is preferred

c. Adjacent experience with US revenue cycle is a plus

1. Knowledge of the US healthcare industry, including a broad understanding of both the payor and provider ecosystems and how they interrelate. Grasp of clinical RCM vendors / services / trends / disruptions / service differentiators.

2. Strong understanding and experience working with revenue cycle-related technology in the clinical revenue cycle, including computer-assisted CDI, auditing, utilization management review, clinical appeal automation, etc.

3. Global Experience – preferred experience of 2+ years of working in/with global RCM business process outsourcing delivery models

4. Ability to constantly learn and synthesize – active listener with intellectual curiosity. Keep up to date on industry trends to shape the Solutions framework and intellectual property for the service line.

5. Product knowledge – broad understanding of AGS products/services and how they interplay, coupled with strong knowledge of technology solutions and platforms

6. Demonstrates initiative and strives for excellence for him/herself and his/her team.

Compliance:

Awareness and adherence to all applicable organization-wide policies and procedures, including but not limited to Information security, HIPAA, and HR policies

· Should adhere to applicable Do's & Don'ts of implemented Information Security Management System, including HIPAA, HITRUST, and NIST regulations

· Adherence to the rules and regulations as outlined by the management

KEY SUCCESS FACTORS:

· Fluent in English. Professional and polished written and verbal communication skills

· Analytical thinking

· Desire to operate in a fast-paced environment and work with a cross-functional team spread across different geographical locations

· BPO industry knowledge, including an understanding of enabling functions (quality, training, hiring, technology, pricing, etc.) and operating environment

· Ability to work seamlessly with virtual teams

Clinical Services Team Leader (Philippines)

About Interstaff

Interstaff is an international healthcare staffing company that recruits nurses from all over the world and

places them in hospitals throughout the United States. Founded in 1998, Interstaff has a strong track

record and was a pioneer of the international staffing model. As we look ahead to celebrating our 22nd

year in business we also look forward to adapting to the growing needs of the U.S. healthcare system.

Our team culture is one of passion and mutual support. You can expect to feel truly supported and

empowered to do your job well. At Interstaff, we take pride in serving our nurses and client hospitals.

Job Description Summary:

The Clinical Services Team Leader role is a full-time, Philippines based position, whose job is to facilitate

document collection and processing for registered nurse credentialing (licensing, compliance &

onboarding), and facilitate nurse support activities. The team leader communicates daily with nurses

regarding their outstanding credentialing documents and facilitates the team's continuous improvement of

the same. Great communication skills and an overwhelming sense of responsibility is critical for success

in this position.This is a fully-remote, work-from-home role.

Job Responsibilities

• Work within ISI systems (Zoho, Canvas, Basecamp, Google)

• Attain expertise in external client hospital document collection and onboarding systems

• Oversee the maintenance of working nurse compliance records in client systems

• Facilitate document review, submission, and processing of nurse documents for onboarding and

ongoing compliance

• Escalate deficiencies to Credentialing Manager for follow-up

• Document all communication with working nurses, clients, and ISI team in ISI systems

• Collaborate with the onboarding and compliance team to suggest improvements to internal

processes

• Assist the Clinical Services team in other areas when time allows as requested by leadership.

Team leadership:

• Participate in the hiring process for new Clinical Services team members.

• Provide training to new team members joining the Clinical Services team.

• Provide feedback to the team members for continuous improvement in the credentialing

processes.

• Provide feedback to the Credentialing Manager regarding team member performance during

semi-annual performance reviews, and as necessary.

• Assist with process improvement for credentialing.

Education, Training, and Experience

• Minimum of 2 years experience in a related field

• Minimum of Associate's Degree in related field

• Strong English proficiency

• Data entry and/or database experience

• High level of accountability, proven ability to take ownership and solve problems

• Demonstrated ability to work in a team-oriented, collaborative environment

• Time management skills and self-efficiency

• Analytical thinker with strong conceptual and problem-solving skills

• Meticulous attention to detail with the ability to multitask

• Ability to work under pressure and meet deadlines

• Excellent documentation, communication, and computer skills

• High level of integrity and trustworthiness.

Job Type: Full-time

Pay: Php29, Php35,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Work from home

Application Question(s):

• Do you have advanced proficiency in using CRM platforms? What CRM tools have you used? (answer is required)
• What internal systems or databases have you used before for data entry or tracking documents? (answer is required)
• Do you have advanced proficiency in using Google Suite- form, work, excel? (answer is required)

Experience:

• Credentialing or related: 2 years (Required)

Work Location: Remote

Expected Start Date: 10/01/2025

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Health Clinical Services Manager

WORK SETUP: Return to Office

RESPONSIBILITIES:

• Lead and manage the clinical training strategy for global BPO teams supporting utilization management, case management, and health management processes.
• Develop, implement, and evaluate training programs that ensure compliance with healthcare industry standards, regulations, and best practices.
• Create and deliver engaging training materials (e.g., e-learning modules, instructor-led training, job aids) tailored to the needs of global BPO teams.
• Assess the skill levels and performance of clinical staff, identifying areas for improvement and implementing targeted training solutions.
• Monitor and ensure the quality of training delivery across multiple regions, ensuring consistency in content and effectiveness.
• Collaborate with cross-functional teams (e.g., operations, quality assurance, clinical management) to align training efforts with organizational goals and compliance requirements.
• Provide ongoing coaching and mentoring to clinical trainers and BPO staff, fostering a culture of continuous learning and development.
• Evaluate training effectiveness through assessments, feedback surveys, and performance metrics, making data-driven improvements to training programs.
• Develop and manage a comprehensive knowledge base for clinical processes, procedures, and best practices to be accessed by BPO teams.
• Ensure that clinical training programs align with client needs, adapting content as necessary to meet specific client requirements and regulations.
• Support the integration of new technologies and tools into training programs, ensuring clinical staff are proficient in using the latest healthcare management systems.
• Stay current on industry trends, regulations, and best practices in utilization management, case management, and health management to continuously improve training content.
• Track and report on training progress, providing regular updates to senior management regarding program outcomes and team performance.
• Manage relationships with external vendors and training partners, ensuring that third-party training content aligns with organizational and regulatory requirements.

OTHERS:

Project Shift Schedule: Night shift

Project Rest Day: Weekends Off

Project/Team Location: Taguig Uptown Bonifacio Tower 3

SKILLS AND QUALIFICATIONS:

• 8 to 12 years of solid experience as Health trainer,
• Individual contributor role
• Experience in BPO Health accounts
• Must be open to BPO & Non-BPO Experience

Good to have only:

• Registered Nurse License
• Physician License

Work Arrangement: Remote (U.S. Time Zones)

Job Type: Full-time

Work Schedule: Monday to Friday, core overlap with PST time zones

Locations:

• North America (U.S. time zone coverage preferred)
• LATAM (Mexico, Colombia, Brazil, Argentina)
• Philippines (with strong written and verbal English communication skills)

About Pearl Talent:

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: WATCH HERE

Why Work with Us?

At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Role Overview:

Our client, a mission-driven legal services firm in the healthcare and innovation sector, is seeking an Administrative & Operations Coordinator to support its leadership and operations teams. This role combines precision, professionalism, and collaboration — ensuring that the firm runs efficiently across its daily operations. You'll handle scheduling, communications, billing, and project coordination while supporting a dynamic leadership team that values initiative and excellence.

Your Impact:

As the firm's organizational backbone, your work ensures smooth communication, efficient billing, and proactive coordination across projects. You'll enable attorneys and leadership to focus on strategic legal work by keeping operations running with structure, reliability, and foresight.

Core Responsibilities:

Calendar & Scheduling Management – 25%

• Manage internal and client-facing scheduling for attorneys, partners, and team meetings.
• Maintain shared calendars and coordinate cross-department schedules.
• Use Calendly and Microsoft Outlook to streamline availability and meeting logistics.

Inbox & Communication Management – 20%

• Monitor operations inboxes to ensure timely responses and proper task routing.
• Maintain a professional tone consistent with firm communication standards.
• Support attorney correspondence and leadership communications as needed.

Billing, Invoicing & Administrative Support – 20%

• Support billing workflows using Clio or equivalent practice management systems.
• Track billable hours, expenses, and ensure timely client follow-ups.
• Maintain documentation and reconcile billing procedures.

Operational & Project Coordination – 15%

• Collaborate with the Operations Manager on internal initiatives and vendor relations.
• Track firm priorities and tasks in Asana.
• Coordinate event logistics, retreats, and firm-wide projects.

Meeting Preparation & Follow-Up – 10%

• Prepare agendas, take meeting notes, and assign follow-up tasks.
• Track progress and confirm completion timelines in Asana.

Document & Data Management – 10%

• Maintain and organize digital filing systems in Microsoft SharePoint and Teams.
• Ensure operational documents are up-to-date and version-controlled.

Requirements:

Must-Have (Required):

• 3+ years of experience in administrative, executive assistant, or operations support roles.
• Proven experience in scheduling, inbox management, and billing workflows.
• Strong written and verbal English communication skills.
• Exceptional organization and attention to detail.
• Ability to manage multiple deadlines in fast-paced environments.
• Professional discretion and confidentiality.
• Comfort working directly with leadership teams.

Nice-to-Have (Preferred):

• Experience in healthcare, legal, or professional services sectors.
• Background in billing or client invoicing systems (e.g., Clio, QuickBooks).
• Familiarity with automation or AI productivity tools.

Tools Proficiency:

Required:

• Core Tools: Microsoft Outlook, Word, Excel, PowerPoint, Teams
• Document Management: SharePoint
• Project Management: Asana
• CRM: HubSpot
• Scheduling: Calendly
• Billing: Clio

Preferred:

• AI Tools: Notion AI, Grammarly, ChatGPT
• Collaboration Tools: Google Workspace, Airtable

Benefits:

Compensation Package:

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide
• Work-Life Balance: Flexible hours that support a healthy balance

Our Recruitment Process:

• Application
• Screening
• Initial Interview
• Skills Assessment
• Final Interview
• Job Offer
• Onboarding

Ready to Join Us?:

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.

Work Arrangement: Remote (U.S. Time Zones)

Job Type: Full-time

Work Schedule: Monday to Friday, core overlap with PST time zones

Locations:

• North America (U.S. time zone coverage preferred)
• LATAM (Mexico, Colombia, Brazil, Argentina)
• Philippines (with strong written and verbal English communication skills)

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: WATCH HERE

Why Work with Us?

At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

Our client, a mission-driven legal services firm in the healthcare and innovation sector, is seeking an Administrative & Operations Coordinator to support its leadership and operations teams. This role combines precision, professionalism, and collaboration — ensuring that the firm runs efficiently across its daily operations. You'll handle scheduling, communications, billing, and project coordination while supporting a dynamic leadership team that values initiative and excellence.

As the firm's organizational backbone, your work ensures smooth communication, efficient billing, and proactive coordination across projects. You'll enable attorneys and leadership to focus on strategic legal work by keeping operations running with structure, reliability, and foresight.

Calendar & Scheduling Management – 25%

• Manage internal and client-facing scheduling for attorneys, partners, and team meetings.
• Maintain shared calendars and coordinate cross-department schedules.
• Use Calendly and Microsoft Outlook to streamline availability and meeting logistics.

Inbox & Communication Management – 20%

• Monitor operations inboxes to ensure timely responses and proper task routing.
• Maintain a professional tone consistent with firm communication standards.
• Support attorney correspondence and leadership communications as needed.

Billing, Invoicing & Administrative Support – 20%

• Support billing workflows using Clio or equivalent practice management systems.
• Track billable hours, expenses, and ensure timely client follow-ups.
• Maintain documentation and reconcile billing procedures.

Operational & Project Coordination – 15%

• Collaborate with the Operations Manager on internal initiatives and vendor relations.
• Track firm priorities and tasks in Asana.
• Coordinate event logistics, retreats, and firm-wide projects.

Meeting Preparation & Follow-Up – 10%

• Prepare agendas, take meeting notes, and assign follow-up tasks.
• Track progress and confirm completion timelines in Asana.

Document & Data Management – 10%

• Maintain and organize digital filing systems in Microsoft SharePoint and Teams.
• Ensure operational documents are up-to-date and version-controlled.

Must-Have (Required):

• 3+ years of experience in administrative, executive assistant, or operations support roles.
• Proven experience in scheduling, inbox management, and billing workflows.
• Strong written and verbal English communication skills.
• Exceptional organization and attention to detail.
• Ability to manage multiple deadlines in fast-paced environments.
• Professional discretion and confidentiality.
• Comfort working directly with leadership teams.

Nice-to-Have (Preferred):

• Experience in healthcare, legal, or professional services sectors.
• Background in billing or client invoicing systems (e.g., Clio, QuickBooks).
• Familiarity with automation or AI productivity tools.

Required:

• Core Tools: Microsoft Outlook, Word, Excel, PowerPoint, Teams
• Document Management: SharePoint
• Project Management: Asana
• CRM: HubSpot
• Scheduling: Calendly
• Billing: Clio

Preferred:

• AI Tools: Notion AI, Grammarly, ChatGPT
• Collaboration Tools: Google Workspace, Airtable

• Competitive Salary: Based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide
• Work-Life Balance: Flexible hours that support a healthy balance

1. Application
2. Screening
3. Initial Interview
4. Skills Assessment
5. Final Interview
6. Job Offer
7. Onboarding

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.