19 Healthcare Liaison jobs in the Philippines

Job description

Assist patients with scheduling appointments, referrals, and follow-ups with healthcare providers

Location: Ayala Makati

May consider non-medical allied course but w/ relevant experience in the same industry/function

Must be amenable to work in Makati

Must be amenable to shifting schedule, holiday / weekend shifts

Open to fresh graduates

Starting Salary: 16,000

BENEFITS

• Guaranteed 15th month bonus plus performance incentives
• Free group life insurance coverage upon hiring
• Medical allowances and free HMO for the employee upon regularization
• With separation and retirement benefits for tenured employees
• Monthly rice allowance
• Clothing Allowance
• Additional leave (5-days mental health break/ Wellness Leave)
• 30 days leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Bonus pay
• Overtime pay
• Performance bonus

Job Type: Full-time

Pay: From Php16,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Healthcare Services Representative

Location: Cebu City

Work Setup: Onsite | Shifting Schedule

Build Your Future in Customer Care

Be part of a team that makes a difference every day. As a Healthcare Services Representative, you will serve as the first line of support for customers, delivering accurate information, professional assistance, and compassionate service. This role offers the chance to grow your career in a meaningful and dynamic industry where your contributions truly matter.

Qualifications:

• Senior High School graduate, at least 2 years in college, or a college graduate (with valid proof)
• No prior BPO experience required
• Strong English communication skills, both spoken and written

What We Offer:

• Competitive salary package from ₱14,000 – ₱22,000
• 20% Night Differential pay
• HMO coverage from Day 1 of employment
• Additional benefits and continuous career development opportunities

The Head of Caregiving and Healthcare Services oversees the development, delivery, and compliance of Caregiving NC III and healthcare-related programs. This role ensures alignment with TESDA standards, manages instructors, and fosters partnerships with healthcare institutions for student practicum and employment opportunities.

Key Responsibilities

Academic Leadership

1. Curriculum Development:

• Design and update training programs for Caregiving NC III and healthcare courses in compliance with TESDA Training Regulations.

• Integrate industry trends (e.g., elderly care, palliative care, basic nursing skills) into lesson plans.

2. Instructional Supervision:

• Mentor and evaluate caregiving/healthcare instructors to ensure teaching quality and adherence to competency-based training.

• Conduct regular classroom and practicum site observations.

3. Assessment & Certification:

• Oversea student assessments, including written exams, practical demonstrations, and workplace simulations.

• Ensure compliance with TESDA's competency assessment and certification processes.

Administrative & Compliance

1. TESDA Compliance:

• Secure and maintain TVET Program Registration for caregiving and healthcare programs.

• Prepare reports for TESDA audits and accreditation.

2. Partnership Development:

• Collaborate with hospitals, clinics, and senior care centers for student practicum placements.

• Build relationships with healthcare employers for graduate job placements.

3. Resource Management:

• Manage training equipment (e.g., hospital beds, first aid kits, simulation tools) and ensure proper maintenance.

• Develop annual budgets for program operations and resource procurement.

Student & Community Engagement

1. Student Welfare:

• Address academic concerns and ensure a supportive learning environment.

• Promote values of empathy, professionalism, and safety in caregiving practice.

2. Community Outreach:

• Organize free healthcare clinics or elderly care workshops to enhance student experience and school reputation.

Qualifications

Education & Certifications:

Required:

· Bachelor's degree in nursing, Healthcare Education, or Allied Medical Sciences.

· TESDA Caregiving NC III certification (mandatory).

· Trainers Methodology Certificate (TMC) Level I or equivalent.

· Licensed Nurse (PRC) or caregiver with clinical experience.

Experience:

• Minimum 5 years of experience in caregiving/healthcare education, including 2 years in a supervisory role.

• Proven track record of managing TESDA-accredited programs (e.g., NC III compliance, competency assessments).

Skills & Competencies:

1. Technical Expertise:

• In-depth knowledge of Caregiving NC III competencies (e.g., personal care, infection control, emergency response).

• Familiarity with healthcare regulations (e.g., PhilHealth, DOH standards).

2. Leadership & Communication:

• Strong ability to lead faculty teams and collaborate with external partners.

• Excellent verbal/written communication skills (English and Filipino).

3. Soft Skills:

• Empathy, patience, and cultural sensitivity in handling diverse students and clients.

• Proficiency in Microsoft Office and Learning Management Systems (LMS).

Benefits

· Competitive salary with performance incentives.

· HMO coverage and professional development allowances (e.g., TESDA training updates).

· Opportunity to shape the next generation of healthcare professionals.

Job Type: Full-time

Pay: Php18, Php22,000.00 per month

Work Location: In person

Company Background

Backed by two leading Australian venture capital firms, DesignCrowd powers and BrandCrowd—platforms used by millions to create logos, brand kits, and small-business design assets. We are seeking an exceptional Reddit & Q&A Community Outreach Specialist to drive earned visibility through authentic participation on Reddit, Quora, YouTube comments, and other relevant forums. This role reports directly to the SEO Manager and the Head of Marketing & Analytics.

At DesignCrowd, you'll work with pioneering technology, comprehensive digital strategies, and a dynamic team in a fast-paced, agile startup environment.

The Role

Community conversation is core to our growth. As the Reddit & Q&A Community Outreach Specialist, your objectives are to:

• Generate authentic, rule-compliant mentions of and BrandCrowd by helping users in relevant threads (never spam).
• Proactively find and engage in live opportunities (new and evergreen) across priority topics—especially AI design tools and AI for small businesses.
• Capture insights (questions, objections, competitor mentions) and feed them back to SEO/Content/Product.
• Track and report activity with disciplined documentation.

Your responsibilities will include the following:

• Develop a monitoring workflow for priority topics/keywords (e.g., logo maker, brand kit, rebrand, business name ideas, social media assets, file formats (SVG/PNG), AI design tools, AI for small businesses, Etsy/Shopify branding).
• Use saved searches/alerts and tools (TrackReddit, GummySearch, Google Alerts; optional: vidIQ/TubeBuddy) to surface high-intent conversations.
• Write concise, helpful replies that answer the question first; mention only when clearly relevant, using a natural one-line intro (e.g., "Hi, I'm (First name) from ") and linking only when rules allow.
• Respect each community's rules (no astroturfing, vote manipulation, mass posting, or sockpuppets).
• Maintain and organize a tracker of every interaction (URL, platform, sub/topic/channel, question summary, your reply, brand mention Y/N, status, and results such as upvotes/likes/replies or creator hearts/pins).
• Deliver a weekly summary of top questions, objections, feature requests, competitor mentions, and threads requiring an official brand response.
• Build and continually update a living FAQ/objection-handling notes and propose content/landing pages we should create to better serve recurring questions.

Your key performance metrics for the role will include the following:

• Quality contributions posted per month (target 60–80 across platforms, balanced new + evergreen)
• Relevance rate (≥80% aligned to priority topics)
• Compliance (0 removals for spam; 100% rule-compliant, transparent posts)
• Engagement lift (upvotes/replies on Reddit/Quora; likes/replies/creator hearts or pins on YouTube)
• Attribution (40–60% of posts naturally include a mention without forcing it)
• Weekly insights quality (actionable summaries; FAQ growth)

Initial Hiring Process (Online Test Required):

All applicants must complete an online Live-Thread Outreach Test prior to interviews. You'll find 3–5 live Reddit threads, 3–5 Quora questions, and 3–5 recent YouTube videos, draft compliant value-first replies, and submit links, brief rule screenshots, a filled tracker, and a one-page insights summary.

Job Types: Full-time, Permanent, Remote

Benefits:

• Company events
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee (where probation applies)
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• 13th month salary

Experience:

• Community engagement on Reddit/Quora/YouTube: 1- 2 years (Required)

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

• Health insurance
• Pay raise
• Work from home

Work Location: Remote

Responsibilities

• Serve as the main point of contact for corporate accounts, ensuring proper adjudication of member availments in the group hospitalization program
• Conduct visits for confined clients, inform about benefits, advise on cost-saving, and oversee discharge processes
• Monitor reimbursement claims, ensuring accuracy in computations and timely processing
• Work with patients and providers on hospital documentation, addressing various service needs
• Consult with Medical Coordinators and Network Provider Physicians, providing recommendations for approvals
• Maintain strong relationships, acts as an authorized company representative in discussions and meetings

Qualifications

• Must be willing to work hybrid in Ortigas
• Must be willing to do occasional night shifts
• Familiarity with medical indications for adjudication
• Prior experience in roles such as medical liaison, provider relations, hospital HMO section staff, company nurse, teleconsult nurse, etc., is advantageous
• Willingness to conduct hospital visits
• Proficient problem-solving abilities
• Curious, results-driven, ownership mentality with growth mindset
• Excellent verbal and written communications
• Collaborative team player with the ability to adapt quickly in a fast-paced environment
• Passion for innovation in healthcare

Responsibilities

• Serve as the main point of contact for corporate accounts, ensuring proper adjudication of member availments in the group hospitalization program
• Conduct visits for confined clients, inform about benefits, advise on cost-saving, and oversee discharge processes
• Monitor reimbursement claims, ensuring accuracy in computations and timely processing
• Work with patients and providers on hospital documentation, addressing various service needs
• Consult with Medical Coordinators and Network Provider Physicians, providing recommendations for approvals
• Maintain strong relationships, acts as an authorized company representative in discussions and meetings

Qualifications

• Must be willing to work hybrid in Ortigas
• Must be willing to do occasional night shifts
• Familiarity with medical indications for adjudication
• Prior experience in roles such as medical liaison, provider relations, hospital HMO section staff, company nurse, teleconsult nurse, etc., is advantageous
• Willingness to conduct hospital visits
• Proficient problem-solving abilities
• Curious, results-driven, ownership mentality with growth mindset
• Excellent verbal and written communications
• Collaborative team player with the ability to adapt quickly in a fast-paced environment
• Passion for innovation in healthcare

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Title: Medical Science Liaison (MSL)

Location: Makati, Philippines

About the role:

The Medical Science Liaison (MSL) establishes Takeda's medical affairs presence with external stakeholders through scientific exchange and research support. This role is the field-based therapeutic area (TA) expert responsible for execution of the TA specific medical plan in the field, predominantly by establishing, developing, and fostering relationships with key external stakeholders. He/she will contribute to the achievement of business success by putting the patient's needs and safety into primary focus.

This position is responsible for executing the medical plan in the field by communicating fair-balanced therapeutic area, product-related and clinical information to external stakeholders (e.g. key opinion leaders (KOLs), physicians, academic institutions, hospital formulary committees) and responding to unsolicited requests for medical information. Additionally, this position will provide key insights learned from the medical and scientific community to internal stakeholders to guide the medical and brand plans.

This position will work closely with the Therapeutic Area Lead/Medical Advisor in the TA to lead the in-field execution of the TAL/MA-developed medical plan. This position will also collaborate cross-functionally to develop and execute medically relevant strategies and tactics as well as provide scientific expertise and training to cross-functional stakeholders as needed.

This position is a field- based position, with approximately 70% time in the field collaborating with KOLs and other external customers as needed.

How you will contribute:

Overall

• Lead the in-field execution of the Therapeutic Area (TA) Medical Plan by establishing, developing, and fostering relationships with key external stakeholders
• Support medical strategies for compounds via field-based support from the medical function that are aligned with overall corporate goals and objectives
• Maintain a very high level of knowledge and understanding of the latest scientific/medical knowledge in the relevant therapeutic area by conducting literature searches, analyzing clinical papers, attending conferences, courses and other such events
• Provide insights from key external stakeholders to internal cross-functional stakeholders as needed to guide the Brand and Medical Plans

Strategic Planning

• Develop and execute a TA specific MSL scientific engagement plan aligned with the TA Medical Plan to guide field work
• Ensure appropriate and effective external stakeholder management by utilizing objective, aligned scientific criteria to profile KOLs and creates and regularly updates the TA KOL list
• Capture and share in-field insights to support brand, medical and scientific strategy and business development
• Participate as a member of the Brand Team for the assigned TA
• Provides medical and scientific expertise to commercial partners as needed and within regulatory guidelines

Contribution to Organization Through Medical Expertise

• Participate in the development and implementation of key medical activities (e.g. Advisory Boards, Focus Group Meetings, medical education and peer-to-peer training activities) as directed by the Therapy Area Lead
• Create or support the development of medical/scientific materials and slide decks as needed (e.g. MSL slide decks and advisory board slides) and ensure the content is appropriately reviewed and approved as per Takeda policies
• Identify educational opportunities that are aligned with Takeda's medical education strategies
• Provide medical booth and session coverage at scientific meetings and report information of strategic interest to cross-functional internal stakeholders
• Provide clinical presentations and medical information to managed markets, government accounts, and other external stakeholders upon request and as appropriate

Corporate Governance

• Ensure that all field scientific-medical communications are fair-balanced, based on appropriate scientific evidence, and compliant with local regulatory norms and internal compliance rules
• Ensure compliance of all responsible activities to relevant laws and regulations as well as internal standards and SOPs
• Support the company reputation and profile in the field

Stakeholder Management

• Establish Takeda's presence with KOLs and academic institutions in defined geographies for therapeutic areas of strategic interest to the company by identifying, developing, and fostering relationships with KOLs
• Meet regularly with identified KOLs to provide ongoing, balanced scientific exchange related to on-label indications and disease state(s)
• Respond to HCP unsolicited requests for medical information (including off-label information) related for marketed Takeda products and Takeda pipeline products
• Support scientific training of Takeda-contracted speakers by providing ongoing support and education as needed

Cross-Functional Collaboration

• Provide medical insights and intelligence from the field to key cross-functional internal stakeholders within compliance framework to support the development and life-cycle management of Takeda compounds
• Act as field-based reference point of scientific and clinical expertise for cross-functional internal stakeholders (e.g. medical, regulatory, commercial, market access) through training and ad-hoc support
• Serve as an ongoing, infrequent training resource for sales representatives as per requests by commercial or sales Training, utilizing approved training materials

Evidence Generation

• Support ongoing/future Company Studies (MACS/CCR and global led Clinical/R&D studies)
• Support the development and implementation of the LOC TA evidence generation plan
• Support unsolicited requests from HCPs for investigator-initiated sponsored research (IISR) proposals by providing appropriate investigator support as per Takeda SOP
• Develop and support national disease registries and RWE projects for relevant disease areas as needed

Patient Centricity

• Provide support and/or leadership in planning and implementation of patient access programs as needed and as per local regulatory requirements
• Prioritize patient safety by following all PV-related processes
• Support reporting of product-related medical safety issues by providing input on product-related quality issues and incidents to the local PV-team

Continuous Improvement

• Responsible for maintaining a very high level of disease and product knowledge through continuous education
• Attend courses and industry meetings, reads industry publications and discusses Therapeutic Areas with colleagues to keep up to date with developments within the pharmaceutical industry and pharmaceutical medicines

Structural Organization

• Complete all required training, activity documentation, expense reporting, and other administrative responsibilities

What you bring to Takeda:

Education

• Required: Master's degree in Life Sciences, Pharmacy or similar discipline
• Preferred: A Doctoral Degree in Life Sciences (e.g. Ph.D.) or medical post-graduate (e.g. MD) or equivalent

Experience

• 0-2 years working experience in medical affairs in pharmaceuticals, healthcare industry, or academia

Skills & Personal Characteristics

• Excellent interpersonal skills with the ability to develop relationships easily, even with challenging people
• Excellent verbal and written communication skills in English; fluency in other languages is a plus
• Excellent oral presentation skills
• Strong planning & organization skills with ability to prioritize
• Independent and self-driven with a positive work ethic
• Proven track record of teamwork, cross-functional collaboration, and leadership
• Results oriented with high sense of urgency and adherence to timelines
• Meticulous and strong analytical skills
• Ability to engender trust and respect of peers and superiors
• High integrity, ethical & professional mindset
• Well versed in highly technical and scientific languages
• Acts with integrity, fairness, honesty, and perseverance ("Takeda-ism")
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

As with all Takeda positions, the Medical Science Liaison is expected to conduct themselves in line with the Company culture and Takeda-ism

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Manila, Philippines

Employee

Regular

Full time