7 Healthcare Institutions jobs in the Philippines

Primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.
br>· Candidate must be a graduate of any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>
PATIENT CARE SPECIALIST - PASAY, QUEZON CITY, ALABANG, MUNTINLUPA, MAKATI, TAGUIG, MANDALUYONG, MORATO, SHANGRILA, CLARK, GREENHILLS SAN JUAN

URGENT HIRING!
br>Our team is currently looking for a candidate who has at least the following qualifications such as;

- Graduate of any 4-year course
- With Experience in Customer Service

Salary - to be discussed

Patient Care Specialist
The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. br>· Candidate must be a graduateof any 4-year course br>· Preferably with at least 1 year of related experience in customer service br>· Must have excellent verbal communication skills. br>Quezon City
6 days a week
Onsite
Clinic Hours: 10:00AM-5:00/7:00PM
1 Day Off (Weekday)
1 for each location
Mandaluyong
San Juan City
Makati

Qualification:
• BSN undergraduate should have at list 2-3 years or working experience. br>• BSN under board exam (Fresh graduate is accepted). < r>• Midwifery undergraduate should have at list 2-3 years or working experience. < r>• Midwifery under board exam (Fresh graduate is accepted). < r>• Active NCII passer with certificate and BLS training. < r>• For applicants with NCII certificate only they should have at list 2-3 years of < r>experience.
Job Description
Geriatric Patient
• Vital Signs Monitoring and Recording. < r>• Administer Medication with doctor’s prescription.
• Assist patient to complete his/her personal care and hygiene like: Bathing, Dressing, < r>Eating and Grooming.
• Can able to make urgent decision if there is Emergency. < r>• Arrange errand if patient has hospital appointment. < r>Pediatric Patient:
• Have knowledge how to prepare the formula milk. < r>• Sterilize the bottles feeding. < r>• Burp the newborn. < r>• Bathing. < r>• Make sure the safety of the baby. < r>• Umbilical care < r>• Vital sign monitoring

**Job Description Summary**
Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity, compliance, and discipline to achieve the team's priorities.
This position is responsible in providing strong and effective technical support to Channel Partners to resolve customer equipment issues in soonest possible time, and drive customer satisfaction through Service Excellence. FE with experience to work on Patient Care Solution products is preferred (Anesthesia and Respiratory Care, Monitoring Systems, Diagnostic Cardiology, Maternal Infant Care).
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
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**Job Description**
**Essential Responsibilities**
+ Provides technical support to Channel Partner FEs by providing effective and accurate second opinion and recommendation to resolve issues encountered on machines on site.
+ Provides technical support to inquiries from internal GE team by providing correct or alternative part numbers to make sure that items being ordered are correct.
+ Conducts Technical Trainings for Channel Partner FEs.
+ Build credibility and trust with customers by conducting pro-active customer visits.
+ Utilize the GEHC escalation process, as needed, and work closely with regional support to define and implement corrective action plans to resolve customer issues in a timely manner.
+ Proactively engage with commercial team members to ensure they are aware of status of all unresolved issues especially for key-account customers.
+ Aids Service Leader in monitoring Channel Partner compliance to safety by performing EHS audit and monitoring FMI completion
+ Carry out other projects or tasks assigned by the Service Leader and support other tasks as needed.
+ May also perform installation, validation and maintenance on assigned equipment.
**Customer Satisfaction**
+ Build credibility and trust with customers by conducting pro-active customer visits.
+ Provide appropriate, timely, and regular communications to customer and internal key stakeholders regarding customer and equipment issues.
+ Demonstrate a sense of urgency to identify and resolve customer issues. Follow the appropriate escalation process.
+ Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, meeting commitments and arrival times. Understand customer's business and competitive environment.
**Compliance**
+ Adheres to established training, quality, and safety requirements.
+ Manages company assets effectively in accordance with established GE HealthCare processes and guidelines including labor time, parts ordering and returns, tools and test equipment calibration, purchase orders, business expenditures, etc.
+ Performs all administrative duties within established regulatory timeframes (e.g. computer base training, SR/dispatch closing, PM checklist submission, Travel and expense reports, Field Modification Installation, preventative maintenance, installation documents, site and service documentation, and other related paperwork.
+ Maintain effective quality systems and programs compliant to the GE Service Quality Policy Statement.
**Teamwork**
+ Adopt, develop and implement best practices.
+ Proactively schedules activities & makes him/herself available to assist others.
+ Seeks out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). Assists in identifying training gaps within the team.
+ Actively seeks to mentor others.
+ Actively participates as a member of regional work team and works to improve team processes.
**Qualifications/Requirements**
+ Degree in Electronics Engineering, Computer Engineering, Information Technology, Biomedical Engineering or equivalent.
+ Minimum of 5 years field service experience
+ Excellent problem solving skills, able to think outside the box
+ Strong sense of accountability and ownership over customer issues and willingness to learn new techniques
+ Excellent customer service skills; able to deal tactfully and effectively with customers
+ Excellent verbal and written communication skills in English.
+ A good team player and can work seamlessly with cross-functional teams
+ Highly mobile and willing to be relocated anywhere in the Philippines.This position will be based in NCR
**Inclusion and Diversity**
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Description
Working Conditions:
-Fixed night shift schedule (start time of 9PM but can change depending on business need).
-Report daily to the Pasay office.
-Knowledge of reading an Explanation of Benefits (EOB), denial management and denial codes is required
-Familiarity with Medicare and Medicare Advantage programs
-Minimum 1 year of working experience in Revenue Management Cycle (RCM) preferably in US healthcare
The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.
As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.
As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Patient Financial Services professionals (RCM) for the Revenue Cycle team. As a member of the Revenue Cycle team, you will be working in the Revenue Cycle Team ensuring that our members get the best billing experience available. You will help us to attain this goal by assisting administrators with member inquiries and doing pro-active reach outs to members with large balances.
Key job responsibilities
- Handle tasks via our offline chat using One Medical tools
- Oversee comprehensive revenue cycle management operations while ensuring compliance with healthcare billing regulations.
- Assisting admins with our member's billing needs via 1Life's tasking system to provide the best customer service
- Answering patient inquiries for complex billing cases and questions
- Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools
- Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
- Reviewing and reconciling patient and insurance balances for accuracy
- Managing the member statement process, by ensuring bills are efficiently and accurately sent
- Maintaining service level agreements in response time to admins and patients
Basic Qualifications
- Minimum a Bachelor's degree in any field
- Prior experience of at least 1 year in Accounts Receivable in RCM or in US healthcare revenue cycle operations.
- Knowledge of reading an Explanation of Benefits (EOB), denial management and denial codes is required
- Familiarity with Medicare and Medicare Advantage programs
- Understanding of Coordination of Benefits and Eligibility
- Customer service exposure to anything related to revenue cycle-billing insurance
- Experience working in shared services environment with productivity targets
- Experience in US healthcare and insurance landscape
- Understanding of basic accounting principles and receivables management
- Proven ability to adhere to policies and procedures, as defined by leadership
Preferred Qualifications
- 2+ yrs experience with US healthcare and health insurance industry
- Prior AR Collections or back office experience
- CRCR cert preferred
- Has led or been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.