635 Healthcare Compliance jobs in the Philippines

Healthcare Compliance

Makati City, National Capital Region EMAPTA

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Job Description

Job Description:

As a Compliance Coordinator & Administrative Assistant, you'll play a key role in supporting healthcare operations by monitoring compliance, maintaining audit readiness, and streamlining admin tasks. You'll be the backbone of quality care, ensuring regulations are met and operations run smoothly from behind the scenes.

Job Overview:

Employment type: Full-time

Shift: Mid Shift, Monday to Friday, 2:00 PM – 11:00 PM PHT

Work setup: Onsite, Makati

Exciting Perks Await

  • Day 1 HMO coverage with free dependent
  • Competitive salary package
  • Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
  • Mid shift schedule
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves (5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek:

  • 3–5 years of experience in an administrative, compliance, or coordination role
  • Prior experience in care auditing, compliance, or regulated environments
  • Experience in data entry and analysis; ability to interpret trends and extract insights
  • Strong analytical capabilities and attention to detail
  • Understanding of care standards, legislation, and compliance in health or social care (training provided)
  • Excellent English communication skills (written and verbal)
  • Proficient with Microsoft Office, cloud-based systems, and virtual communication platforms
  • Experience using care management systems (e.g., Unique IQ, People Planner, DNA); training provided
  • Experience with e-MARs and medication tracking (training provided)
  • Highly organized, methodical, and capable of working independently to meet deadlines
  • Positive attitude, team player, and proactive communicator
  • Resilient under pressure with strong prioritization and multitasking skills
  • Experience with Power BI is a plus
  • Knowledge or experience within the care sector or medical administration is desirable

Your Daily Tasks:

Job Purpose

  • Maintain ongoing review of compliance status with Franchise Standards and CQC regulations
  • Identify and report non-compliance issues with action plans for resolution
  • Provide admin support as a compliance coordinator and personal assistant
  • Ensure readiness for audits and inspections, and structured office support

Compliance Duties

  • Identify any non-compliant activity, documentation, or record-keeping and escalate as necessary, including:
  • Reviewing daily activity logs and flagging key words or concerns to Field Care Supervisors and Care Managers.
  • Monitoring daily notes and client feedback (Unique IQ) for trends or issues.
  • Checking daily medication entries on e-MARs and flagging medication errors.
  • Reviewing care plans and comparing them to Service Reviews and medication trackers.
  • Auditing recruitment documentation and renewal schedules (e.g., right to work, car insurance, MOT).
  • Monitoring and compiling data from My Learning Cloud, including tracking training completion.
  • Ensuring all Care Professional and Client documentation is complete and current across systems (People Planner, My Learning Cloud, client folders), such as:
  • Supervisions, support visits, competencies, appraisals, QA, and Service Reviews.
  • Legal documents including service agreements, capacity assessments, and Power of Attorney registrations.
  • Conduct a rolling compliance audit against Franchise Standards.

Reporting & Data Analysis

  • Log into DNA and People Planner to run monthly management reports.
  • Support the office with statistics and performance reporting by gathering, compiling, and analyzing data from multiple sources (Unique IQ, DNA, People Planner).
  • Review scheduling reconciliations daily and alert the Operations Manager or Accounts team of anomalies or areas of concern.
  • Transfer audio files into written summaries or transcripts using Home Instead templates to support report accuracy.
  • Compile comparative tables and reports across offices to identify trends or issues.

Administrative & Office Support

  • Track and monitor daily tasks, particularly those between Friday and Sunday, and report by Monday 9:00 AM.
  • Follow up with Care Professionals by email to ensure completion of online training modules in My Learning Cloud by their due dates.
  • Maintain accurate and up-to-date documentation in both Client and Care Professional folders.
  • Provide general administrative office support, such as:
  • Contacting pharmacies and GPs.
  • Coordinating care logistics.
  • Supporting with additional ad hoc administrative tasks as needed.
  • Assist in self-audits, annual audits, and ad-hoc inspections.
  • Support CQC inspection readiness monthly with a focus on maintaining indexed documentation.
  • Serve in a Personal Assistant capacity to the Directors, supporting with communications, document production, and regular admin tasks, such as:
  • Producing monthly Care Professional newsletters.
  • Support Field Care Supervisors with weekly reports and escalate issues to management as needed.

Job Type: Full-time

Pay: Php30, Php45,000.00 per month

Application Question(s):

  • What are the Industries/LOB's you've supported? (Ex: Healthcare, Legal, Auditing Firm)
  • Are you willing to work Mid Shift?
  • Are you willing to work Fully onsite in Makati for this role?

Experience:

  • Compliance Coordinator: 3 years (Preferred)
  • Audit: 3 years (Preferred)

Work Location: In person

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Healthcare Compliance Specialist

₱600000 - ₱900000 Y Transparent BPO

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Job Description

About Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client's brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Summary

We are looking to add a compliance person to our team. This person needs to be in a specialist level (2-4 years of experience) BUT they need experience within Healthcare staffing specifically working in VMS system, compliance and credentialling for travel nurses, RN's, LPN's and any allied experience is a must. Below are the questions

Responsibilities

  • Manage and ensure timely clearance of compliance packets for travel nurses (RNs, LPNs) and allied health professionals.
  • Maintain and update credentialing records in VMS systems and internal databases.
  • Track and follow up on expiring compliance documents to ensure continuous eligibility.
  • Coordinate with recruiters, account managers, and clients to resolve compliance-related issues.
  • Handle escalations and ensure prompt resolution of credentialing delays or discrepancies.
  • Collaborate with MSPs and healthcare facilities to meet specific compliance requirements.
  • Generate and submit compliance reports to leadership and clients as needed.
  • Support onboarding processes by verifying documentation and ensuring alignment with facility standards.
  • Train and guide junior compliance team members when applicable.
  • Ensure adherence to healthcare staffing regulations and internal policies.

Qualifications

  • 2–4 years of experience in healthcare staffing compliance, specifically with travel nurses and allied health professionals.
  • Hands-on experience with VMS platforms (e.g., ShiftWise, Beeline, Fieldglass) and ATS systems (e.g., Bullhorn, Avionté).
  • Familiarity with MSP programs and working with various facility types (hospitals, clinics, long-term care, etc.).
  • Strong understanding of credentialing processes and healthcare compliance standards.
  • Excellent English communication skills, both written and verbal.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently and manage multiple priorities under tight deadlines.
  • Collaborative mindset with experience working closely with recruiters, account managers, and clients.
  • Problem-solving skills and ability to handle escalations professionally.
  • Proficiency in tracking systems and reporting tools.

Perks and Benefits

  • Weekly payouts
  • 10% Night Differential
  • Holiday Pay
  • Paid time off
  • 13th month compensation
  • HMO with 1 Dependent Coverage

Job Type: Full-time

Pay: Php65, Php75,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Paid training
  • Work from home

Work Location: Remote

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US Healthcare Compliance

₱450000 - ₱600000 Y Pride Global

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Job Description

Job Title: US Healthcare Compliance & Onboarding Specialist

Work Setup: Hybrid (WFH 2x a week), 9:00 AM to 6:00 PM EST

Job Type: Full-time

Location: Ayala Avenue, Makati

About Us:

We are a dynamic staffing organization with a robust healthcare division, committed to delivering exceptional service to our clients and candidates. We believe that compliance and a seamless onboarding experience are critical to our success and the safety and satisfaction of healthcare professionals. Join us as a Healthcare Compliance & Onboarding Specialist and play a key role in ensuring regulatory adherence and providing a positive onboarding journey for our valued contract hires.

Position Summary

We are seeking a detail-oriented and proactive Healthcare Compliance & Onboarding Specialist to oversee compliance throughout the healthcare professional onboarding process. This hybrid role is essential in ensuring all federal, state, and client-specific regulations are met while delivering a smooth and supportive onboarding experience for new hires.

Key Responsibilities

Compliance Oversight

  • Review and verify candidate credentials, licenses, certifications, and work authorizations to ensure full compliance with healthcare regulations and client requirements.
  • Monitor and track the completion of background checks, drug screenings, and health assessments.
  • Maintain up-to-date, accurate onboarding documentation.
  • Stay informed on federal, state, and local healthcare compliance laws, including OSHA, HIPAA, and Joint Commission standards.
  • Implement and communicate changes to onboarding requirements based on regulatory updates or client policies.
  • Prepare for and assist in internal and external compliance audits, including Joint Commission evaluations.
  • Conduct regular audits of candidate files to identify and rectify compliance gaps or discrepancies.
  • Maintain organized, secure records and generate compliance reports for internal and client stakeholders.

Onboarding Excellence

  • Provide a welcoming, professional, and positive onboarding experience for all new contract hires.
  • Serve as the primary point of contact for candidates, addressing inquiries and resolving onboarding issues via phone, email, or in-person.
  • Collaborate closely with internal teams to streamline the onboarding process and facilitate smooth transitions to client engagements.
  • Demonstrate expertise in I-9 verification and re-verification processes to ensure legal compliance.
  • Utilize Applicant Tracking Systems (ATS) and third-party background screening vendors effectively.
  • Conduct compliance audits specific to job roles and client requirements.
  • Verify data accuracy in onboarding systems to maintain data integrity.
  • Provide new hires with essential information such as manuals, guidelines, timecard access, and login credentials.
  • Ensure a seamless transition from onboarding to the engagement phase, preparing new hires for success.

Qualifications

  • Proven experience as an Onboarding Specialist, Compliance Specialist, or similar HR role with a focus on healthcare onboarding and compliance.
  • Strong knowledge of healthcare regulations (OSHA, HIPAA, Joint Commission) and HR industry standards.
  • Proficient with HR software and Microsoft Office Suite.
  • Expertise in I-9 verification and experience working with Applicant Tracking Systems and background screening vendors.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive, confidential information with professionalism and discretion.
  • Strong organizational, time management, and problem-solving skills.
  • Team-oriented mindset with the ability to collaborate across multiple departments.

Why Join Us?

  • Impact healthcare by ensuring qualified professionals are onboarded smoothly and compliantly.
  • Work in a supportive, collaborative environment dedicated to employee growth.
  • Opportunities to improve processes and contribute to organizational success.

Ready to make a difference? Apply today to become a vital part of our healthcare team

To move forward with your application, please complete the Microsoft Form linked below:

Clicking "Apply" on this job post will also prompt our recruiters to sending you the same Microsoft Form link above for completion. Thank you

Job Types: Full-time, Permanent

Pay: Php33, Php50,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Pay raise

Work Location: Hybrid remote in Ayala Avenue-Paseo de Roxas 1226 P00

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Healthcare Compliance Specialist

Mandaluyong, National Capital Region ₱1200000 - ₱2400000 Y Convey Health Solutions Philippines, Inc.

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Job Description

Job Overview:

The Compliance Specialist will assist in developing, implementing and monitoring policies, procedures, processes, training, corrective action plans and overall compliance operations to ensure compliance with federal and state laws and regulations affecting the organization, its subsidiaries, and/or its clients.The Compliance Specialist will support the compliance alert process, monitor calls and provide written responses as to the infraction, trend analysis, and corresponding remediation.  The Compliance Specialist will also assist, when necessary, with the CTM research process. This includes identifying the root cause of complaints (CTMs and Grievances) and analysis, and review recordings in order to identify missed opportunities. Additionally, the Compliance Specialist will support in the review/release/implementation of HPMS Memos, Fraud Alerts, Privacy Referrals, and regulatory related inquiries. Also participates in, supports all aspects in one or more subject-matter areas of Compliance operations, and works directly with Corporate Compliance Directors and Managers to implement specific components of the annual Compliance Plan.

Duties and Responsibilities:

  • Manages the intake, analysis, review, and closure of all government communications, such as HPMS Memos, pursuant to the compliance department procedures.
  • Provides guidance and assistance to business units with all regulatory compliance questions and matters.
  • Will assist in the processing of the CTMs:  receipt, review, submission to corresponding Business Owners and email communications between client and internal Business Owners.
  • Develop a corrective action list or coaching activity list, in accordance with our company policy as well as Plan Sponsor's corrective or disciplinary process.
  • Assign the appropriate corrective action or coaching activity as required.
  • Ensure all required corrective action or coaching has taken place in the required time frame and document in data base.
  • Monitor calls for adherence to compliance
  • May assist with the audit process
  • Participate in regular meetings with business owners and/or Client(s).
  • Maintain a working knowledge of relevant issues, laws and regulations.

Other Duties and Responsibilities:

  • High Scholl Diploma or equivalent. Some college preferred from an accredited college or university.
  • Amenable to work on a night shift schedule 8:00pm Manila to 5:00am.
  • Minimum of one (1) year experience in health care, insurance, compliance, regulatory or law, with experience in research of regulatory requirements.
  • Any equivalent combination of related training and experience.
  • Knowledge of Medicare and Medicaid programs desirable.

Benefits:

  • HMO Coverage on Day 1.
  • Can earn up to 24 PTO's a year.
  • Government Mandated benefits/13th Month Pay.
  • Work Equipment provided on Day 1.
  • Group life insurance coverage upon regularization.
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Healthcare Compliance Auditor

Mandaluyong, National Capital Region ₱900000 - ₱1200000 Y Convey Health Solutions Philippines, Inc.

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Job Description

Job Overview:

The Compliance Auditor is responsible for planning and executing internal audits, and provides support to external audits. This position will evaluate operating and regulatory guidelines, policies and procedures, and reports negative results to management. As needed, the Auditor will utilize various databases, and spreadsheets to manage the audit process.

Duties and Responsibilities:

  • Assist Compliance Manager in accessing Medicare program guidelines.
  • Evaluate process, policy, to ensure compliance with regulatory guidelines.
  • Act as an internal resource and subject matter expert on Medicare guidelines, providing regulatory guidance and interpretation to business owners to ensure ongoing compliance and consistency.
  • Perform internal compliance audits on operational departments to ensure compliance with business practices and regulatory guidelines.
  • Monitor calls for compliance
  • Develop  internal reports, action or corrective action plans
  • Prepare and participate in internal/external compliance audits.
  • Participate in regular meetings with business owners.
  • Review reports or other documents to identify issues and trends.
  • Participate in the development of any applicable compliance training, education or communication
  • Review training, education and communications developed by other departments from compliance prospective.
  • Maintain a working knowledge of relevant issues, laws and regulations.
  • Participate in ongoing education and training.
  • Perform regulatory research related to company operations
  • Communicate with coworkers, management, staff, customers, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures and instructions.

Skills and experience:

  • Bachelor's degree preferred from an accredited college or university
  • Minimum of one (1) year experience in health care (Medicare Programs), insurance, compliance, regulatory or law, with experience in legal research of regulatory issues and performing audits to measure compliance with regulations or any equivalent combination of related training and experience.
  • Experience in billing and enrollment also desired.

Benefits:

  • HMO Coverage on Day 1.
  • Government Mandated Benefits/13th month pay.
  • Can earn 24 PTO's a year.
  • Annual appraisals.
  • work equipment provided on day 1
  • Group life insurance coverage upon regularization.
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Outsource Healthcare Compliance Specialist

₱300000 - ₱600000 Y Transparent BPO, Inc.

Posted today

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Job Description

About Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client's brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Summary

We are looking to add a compliance person to our team. This person needs to be in a specialist level (2-4 years of experience) BUT they need experience within Healthcare staffing specifically working in VMS system, compliance and credentialling for travel nurses, RN's, LPN's and any allied experience is a must. Below are the questions

Responsibilities

  • Manage and ensure timely clearance of compliance packets for travel nurses (RNs, LPNs) and allied health professionals.
  • Maintain and update credentialing records in VMS systems and internal databases.
  • Track and follow up on expiring compliance documents to ensure continuous eligibility.
  • Coordinate with recruiters, account managers, and clients to resolve compliance-related issues.
  • Handle escalations and ensure prompt resolution of credentialing delays or discrepancies.
  • Collaborate with MSPs and healthcare facilities to meet specific compliance requirements.
  • Generate and submit compliance reports to leadership and clients as needed.
  • Support onboarding processes by verifying documentation and ensuring alignment with facility standards.
  • Train and guide junior compliance team members when applicable.
  • Ensure adherence to healthcare staffing regulations and internal policies.

Qualifications

  • 2–4 years of experience in healthcare staffing compliance, specifically with travel nurses and allied health professionals.
  • Hands-on experience with VMS platforms (e.g., ShiftWise, Beeline, Fieldglass) and ATS systems (e.g., Bullhorn, Avionté).
  • Familiarity with MSP programs and working with various facility types (hospitals, clinics, long-term care, etc.).
  • Strong understanding of credentialing processes and healthcare compliance standards.
  • Excellent English communication skills, both written and verbal.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently and manage multiple priorities under tight deadlines.
  • Collaborative mindset with experience working closely with recruiters, account managers, and clients.
  • Problem-solving skills and ability to handle escalations professionally.
  • Proficiency in tracking systems and reporting tools.

Perks and Benefits

  • Weekly payouts
  • 10% Night Differential
  • Holiday Pay
  • Paid time off
  • 13th month compensation
  • HMO with 1 Dependent Coverage
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Outsource Healthcare Compliance Specialist

₱900000 - ₱1200000 Y Staff4Me

Posted today

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Job Description

We are looking to add a compliance person to our team. This person needs to be in a specialist level (2-4 years of experience) BUT they need experience within Healthcare staffing specifically working in VMS system, compliance and credentialling for travel nurses, RN's, LPN's and any allied experience is a must.

Responsibilities

  • Manage and ensure timely clearance of compliance packets for travel nurses (RNs, LPNs) and allied health professionals.
  • Maintain and update credentialing records in VMS systems and internal databases.

  • Track and follow up on expiring compliance documents to ensure continuous eligibility.

  • Coordinate with recruiters, account managers, and clients to resolve compliance-related issues.
  • Handle escalations and ensure prompt resolution of credentialing delays or discrepancies.
  • Collaborate with MSPs and healthcare facilities to meet specific compliance requirements.
  • Generate and submit compliance reports to leadership and clients as needed.
  • Support onboarding processes by verifying documentation and ensuring alignment with facility standards.
  • Train and guide junior compliance team members when applicable.
  • Ensure adherence to healthcare staffing regulations and internal policies.

Shift Schedule

Monday-Thursday 8AM - 6PM

Friday 8AM - 5PM EST time zone

Requirements
  • 2–4 years of experience in healthcare staffing compliance, specifically with travel nurses and allied health professionals
  • Hands-on experience with VMS platforms (e.g., ShiftWise, Beeline, Fieldglass) and ATS systems (e.g., Bullhorn, Avionté)
  • Familiarity with MSP programs and experience working with various facility types (hospitals, clinics, long-term care, etc.)
  • Strong understanding of credentialing processes and healthcare compliance standards
  • Excellent English communication skills, both written and verbal
  • Proficient in tracking systems and reporting tools
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AML Policy Development Head

Taguig, National Capital Region ₱180000 - ₱240000 Y GCash

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Job Description

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

Responsibilities:

  • Assists the AML Compliance Head in ensuring that the company complies with the anti-money laundering rules and regulations and its Money Laundering and Terrorist Financing Prevention Program (MTPP)
  • Prepares and updates/revises the MTPP, Policies and Procedures, and AML/CFT Institutional Risk Assessment
  • Prepares the materials for the AML Reporting Package and reports the same to the Board of Directors (Corporate Governance Committee and GXI Board)
  • Assists regulators/examiners in the conduct of their regular audit/examination
  • Organizes the timing and content of AML training of officers, board of directors and employees including regular refresher training
  • Supports the AML Compliance Head in all special projects assigned to the unit
  • Assists internal stakeholders in accomplishing due diligence forms requested by partners
  • Provides AML related advice to other members/teams within the organization related to products/services and other AML related concerns.
  • Performs other duties that may be assigned from time to time v. Leads the AML Policy and Advisory Team

Qualifications:

  • Knowledge of issuances of BSP, AMLC and other regulators Must possess good interpersonal, time management, written and verbal communication skills
  • Highly organized and detail-oriented with the ability to work under pressure and within tight deadlines/cut-off
  • Preferably with AML certification such as CAMS, CTMA, CGSS or CKYC

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package.

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AML Policy Development Head

₱1500000 - ₱2500000 Y GCash

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Job Description

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

ROLES AND RESPONSIBILITIES A. Does (The tasks / responsibilities that the role performs to address requirements in Key Result Areas) i. Assists the AML Compliance Head in ensuring that the company complies with the anti-money laundering rules and regulations and its Money Laundering and Terrorist Financing Prevention Program (MTPP) 1. Prepares and updates/revises the MTPP, Policies and Procedures, and AML/CFT Institutional Risk Assessment 2. Prepares the materials for the AML Reporting Package and reports the same to the Board of Directors (Corporate Governance Committee and GXI Board) 3. Assists regulators/examiners in the conduct of their regular audit/examination 4. Organizes the timing and content of AML training of officers, board of directors and employees including regular refresher training 5. Supports the AML Compliance Head in all special projects assigned to the unit ii. Assists internal stakeholders in accomplishing due diligence forms requested by partners iii. Provides AML related advice to other members/teams within the organization related to products/services and other AML related concerns. iv. Performs other duties that may be assigned from time to time v. Leads the AML Policy and Advisory Team B. Displays (The Knowledge, Skills, and Behaviors indicating how tasks / responsibilities will be performed) i. Strong working knowledge of the prevailing AML and CFT rules and regulations ii. Strong analytical, investigative and reporting skills

What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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Healthcare Billing and Compliance Specialist

₱104000 - ₱130878 Y Core-VA Solutions

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Job Description

We are looking for a proactive and detail-oriented Healthcare Billing and Compliance Specialist who can assist with billing operations, maintain accurate documentation, and support general administrative tasks. The ideal candidate will have experience supporting U.S.-based clients, be detail-oriented, and possess familiarity with QuickBooks, Microsoft Excel, and healthcare-related documentation.

  • Maintain and update internal trackers, state-level documents, SOPs, and financial files.
  • Perform charge entry, including accurate data entry of billing codes, service details, and provider information into the system.
  • Handle billing support tasks such as invoice tracking, payment updates, and reconciliation assistance using QuickBooks (familiarity is sufficient).
  • Review and organize client-submitted documentation, service logs, and spreadsheets.
  • Use EHR/EMR systems and client portals to verify claim details, determine HCPCS codes, and ensure compliance with state requirements.
  • Ensure accuracy of billing data using forms, EHR notes, or provider-issued information before submission.
  • Support administrative processes including onboarding, compliance tracking, appointment scheduling, and SOP development.
  • Prepare audit-ready documentation and organize client files in cloud-based systems.
  • Manage inbound and outbound communications, including drafting client emails
  • Attend meetings and provide updates on submitted claims, including tracking and following up on denied claims.
  • Ensure clients are informed on claim statuses and any required follow-up actions.
  • Maintain confidentiality and data accuracy across platforms such as QuickBooks, Excel, EHR/EMR, and client portals.
Requirements

Qualifications:

  • At least 2 years of experience in billing admin, or financial support roles (experience with U.S. clients required).
  • Hands-on experience supporting U.S.-based clients, including attending client meetings, reporting updates, and presenting information clearly.
  • Proven experience in charge entry and familiarity with accounts receivable processes.
  • Familiarity with QuickBooks (Online or Desktop).
  • Spanish communication skills are a plus, but not required.
  • Intermediate to advanced Microsoft Excel skills.
  • Strong attention to detail, problem-solving, and organizational skills.
  • Experience with EHR/EMR systems, state portals, HCPCS codes, and billing procedures.
  • Experience with document formatting, SOP creation, and cloud-based file management.
Benefits

What we Offer:

  • Starting rate: $7/hour (based on experience and qualifications)
  • 100% remote / work-from-home setup
  • Training and support system to help you gain confidence before working independently
  • A collaborative, respectful work environment — we value trust, autonomy, and open communication over micromanagement
  • Long-term opportunity
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