1,950 Head Of Operations Benelux jobs in the Philippines
Strategic Operations Manager
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Job Description
Responsibilities:
- Overall manage our enabling functions for Training - Quality - Process Excellence
- Responsible for leading global strategic management of ALL enabling functions such as Quality, Training, Process Excellence Teams.
- Manage all aspects of Training, Quality Assurance and Process Excellence + Innovation with concentration on performance and people management, training and quality framework.
- Assess program strengths and identify areas for improvement, and recommend solutions
- Initiate projects, standardization, manage resource capacity, and planning.
- Manages issues and escalations relating to support functions across all locations, driving global efficiencies, improvement, and implementing best practices globally.
- Closely work with program stakeholders and operation leaders to drive multiple T-Q-P methodologies and provide global insights into clear action for our growing global program for high-impact, culture-oriented & world-class services.
- Onboard and transition new functions into the shared services mode
- Develop a community across peer organizations and best-in-class suppliers to share best practices across function
- Facilitate, Coach and Mentor team in Lean/ Six Sigma
- Work as Lean Navigator and Lean Leader in deployment of Operation Clarity.
- Deliver client presentations, business development and presales support for continuous improvement and innovation.
- Identify the gap between customer requirement and current processes and put appropriate control to bridge the gap
- Pivotal role in developing and deploying governance model for Lean Six Sigma process improvements across multiple engagements
Reporting Structure:
Reports to the Global Delivery Lead
Eligibility & Skills:
- Open to DGM – GM level
Basic Qualifications:
- Bachelor's Degree Holder or equivalent in any field.
- 6+ years minimum relevant experience on process excellence is required.
- Exposure on automation/RPA tools such as UI Path, Blue Prism, Automation Anywhere is highly preferred.
- Six Sigma Greenbelt Certified or Six Sigma Blackbelt Trained/Tested is highly preferred.
- Excellent command of Lean/Six Sigma methodology.
- Good analytical, presentation and communication skills
Strategic Operations Assistant
Posted today
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Job Description
Location:
Remote
Schedule:
8:00 AM – 4:00 PM EST
Reports To:
Chief Operating Officer (COO)
Department:
Operations & Project Management Office
Compensation: $5–$6 USD per hour
About the Role
We're looking for a
Strategic Operations Assistant
to support our Chief Operating Officer in driving operational excellence across multiple departments and projects. This role is ideal for someone who thrives in a fast-paced, structured environment and enjoys working on strategic initiatives, project coordination, and process improvement.
You'll act as a key right hand to the COO — helping manage priorities, streamline internal systems, and ensure smooth execution of cross-functional projects.
Key Responsibilities
Support the COO in daily operations, strategic planning, and project management initiatives
Coordinate and track deliverables across teams to ensure deadlines and quality standards are met
Prepare reports, presentations, and documentation for internal and client-facing meetings
Assist with process optimization and documentation of workflows and SOPs
Monitor project timelines, key metrics, and performance indicators
Liaise between operations, HR, and finance to ensure alignment and smooth communication
Manage internal systems, trackers, and dashboards for visibility and accountability
Handle confidential information with discretion and professionalism
Qualifications
2+ years of experience in operations, project coordination, or executive assistance (experience in a startup or agency setting is a plus)
Strong organizational and problem-solving skills with exceptional attention to detail
Excellent communication and interpersonal abilities
Proficiency in Google Workspace, , and other project management tools
Ability to work independently, manage multiple priorities, and adapt quickly
Strong analytical mindset — comfortable working with data, reports, and metrics
What We Offer
100% remote position
Opportunity to work directly with executive leadership
Professional growth in a dynamic, fast-scaling organization
Collaborative and supportive team culture
Strategic Operations Lead
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Job Title: Strategic Operations Lead - Build the Machine (Hybrid - Manila)
Location: Makati, Manila (Hybrid Flexibility)
Engagement: Full-Time | Compensation: A competitive package starting at approximately ₱40,000 per month, with a clear path to a higher base and performance-based bonuses.
This is a foundational role. You will be the architect of our operations.
We are a dynamic, high-growth company building something great. Our success has created a beautiful problem: operational complexity. We need the right person to turn that complexity into clarity.
This search is for our first Operational Architect—the strategic partner who will design and build the systems that allow us to scale.
If you are the person who sees a messy process and your first instinct is to build an elegant system to fix it, this role is for you.
The Mission:
The overarching goal is to make the entire team significantly more efficient by taking ownership of operational chaos. This will be achieved by:
Mapping & Mastering Workflow: Diagnosing the biggest bottlenecks in communication and project delivery.
Building the Playbook: Designing and implementing the first official SOPs for core operations.
Becoming the Hub: Establishing a central point for clarity, ensuring no ball is dropped and no question goes unanswered.
A Glimpse into the Role:
* Orchestrating Communication: Serving as the central nervous system of the team, running sync-ups and leading strategic video calls.
* Spearheading Process Engineering: Documenting, designing, and improving every key process touched. This is about writing the manual, not just following it.
* Driving Projects to Finish Lines: Owning key initiatives from conception to completion.
* Guarding Data Integrity: Ensuring reporting is accurate and insightful.
* Preventing Problems: Using a proactive approach to identify risks before they become fires.
The Right Partner Will Be:
* A Systems Thinker: Wired to see patterns and inefficiencies, and thrilled by optimising them.
* A Precise Communicator: Possessing flawless spoken and written English—able to lead a meeting and write a crystal-clear SOP.
* A Relentless Executor: With a proven portfolio of built systems (e.g., Notion workspaces, Asana setups, SOP libraries).
* Deeply Tech-Savvy: Leveraging tools like Asana, Notion, and Slack to create powerful workflows. A rock-solid internet connection for daily video calls is essential.
* Expert-Level Tool Proficiency: Advanced proficiency with Asana and Notion is required to design and implement sophisticated operational workflows.
* A Natural Leader: Influencing others through clarity, competence, and professionalism.
* Extensive Experience: Minimum 5+ years of experience in operations or strategic operations roles is required.
Why This Role Stands Out:
* A Seat at the Table: Ideas will be heard and implemented.
* Legacy Building: The systems built will be used by future teams, offering unparalleled experience.
* Culture of High Performers: Part of a team that values excellence, initiative, and intelligence, celebrated through events like our legendary Christmas party and quarterly outings.
* Hybrid Flexibility: Enjoy the best of both worlds: the focus of working from home and the collaboration of our modern Makati office.
The Next Step:
The first stage involves a brief discussion to explore mutual fit, followed by a practical, paid case study.
Interested parties are encouraged to be prepared to discuss:
The most important quality for a Strategic Operations Lead.
One indispensable tool for any operational team and why.
One system or process they are most proud of creating—the problem it solved and its impact.
We are not looking for just a team member; we are looking for a partner
Job Type: Full-time
Pay: Php40, Php50,000.00 per month
Benefits:
- Opportunities for promotion
- Work from home
Application Question(s):
- Confirm you have attached your cover letter addressing the criteria. ( or withdraw your application now)
- what AI tools are you most familiar with?
- what's your greatest skill that you will bring to the company?
- if there was only one thing that you were able to bring to this company that would provide the most value in terms of what you offer? What would it be?
Education:
- Bachelor's (Required)
Work Location: Hybrid remote in Makati
Strategic Operations Lead
Posted today
Job Viewed
Job Description
Job Title: Strategic Operations Lead - Build the Machine (Hybrid - Manila)
Location: Makati, Manila (Hybrid Flexibility)
Engagement: Full-Time | Compensation: A competitive package starting at approximately ₱40,000 per month, with a clear path to a higher base and performance-based bonuses.
This is a foundational role. You will be the architect of our operations.
We are a dynamic, high-growth company building something great. Our success has created a beautiful problem: operational complexity. We need the right person to turn that complexity into clarity.
This search is for our first Operational Architect—the strategic partner who will design and build the systems that allow us to scale.
If you are the person who sees a messy process and your first instinct is to build an elegant system to fix it, this role is for you.
The Mission:
The overarching goal is to make the entire team significantly more efficient by taking ownership of operational chaos. This will be achieved by:
Mapping & Mastering Workflow: Diagnosing the biggest bottlenecks in communication and project delivery.
Building the Playbook: Designing and implementing the first official SOPs for core operations.
Becoming the Hub: Establishing a central point for clarity, ensuring no ball is dropped and no question goes unanswered.
A Glimpse into the Role:
* Orchestrating Communication: Serving as the central nervous system of the team, running sync-ups and leading strategic video calls.
* Spearheading Process Engineering: Documenting, designing, and improving every key process touched. This is about writing the manual, not just following it.
* Driving Projects to Finish Lines: Owning key initiatives from conception to completion.
* Guarding Data Integrity: Ensuring reporting is accurate and insightful.
* Preventing Problems: Using a proactive approach to identify risks before they become fires.
The Right Partner Will Be:
* A Systems Thinker: Wired to see patterns and inefficiencies, and thrilled by optimising them.
* A Precise Communicator: Possessing flawless spoken and written English—able to lead a meeting and write a crystal-clear SOP.
* A Relentless Executor: With a proven portfolio of built systems (e.g., Notion workspaces, Asana setups, SOP libraries).
* Deeply Tech-Savvy: Leveraging tools like Asana, Notion, and Slack to create powerful workflows. A rock-solid internet connection for daily video calls is essential.
* Expert-Level Tool Proficiency: Advanced proficiency with Asana and Notion is required to design and implement sophisticated operational workflows.
* A Natural Leader: Influencing others through clarity, competence, and professionalism.
* Extensive Experience: Minimum 5+ years of experience in operations or strategic operations roles is required.
Why This Role Stands Out:
* A Seat at the Table: Ideas will be heard and implemented.
* Legacy Building: The systems built will be used by future teams, offering unparalleled experience.
* Culture of High Performers: Part of a team that values excellence, initiative, and intelligence, celebrated through events like our legendary Christmas party and quarterly outings.
* Hybrid Flexibility: Enjoy the best of both worlds: the focus of working from home and the collaboration of our modern Makati office.
The Next Step:
The first stage involves a brief discussion to explore mutual fit, followed by a practical, paid case study.
Interested parties are encouraged to be prepared to discuss:
The most important quality for a Strategic Operations Lead.
One indispensable tool for any operational team and why.
One system or process they are most proud of creating—the problem it solved and its impact.
We are not looking for just a team member; we are looking for a partner.
Strategic Operations Consultant
Posted today
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Job Description
One of our strong partners in the iGaming industry is looking for an experienced
Strategic Lead/Advisor (APAC)
.
If you have a solid background and a strong network in the iGaming space — this could be your next big move.
Key Responsibilities:
- Provide strategic guidance on potential partnerships, team setup, and operational planning
- Achieve KPI
- Support initial phase execution with insights, contacts, and operational experience
- Contribute to the development of localized go-to-market strategy, operating models, and product positioning.
Qualifications:
- 4+ years in leading APAC region in iGaming
- Strong industry network and market understanding
- Data-driven and fluent in English & Japan
- Proven experience leading impactful strategic initiatives
What's Offered:
- Remote work model
- Quarterly bonus
- 20 working days vacation
- Paid sick leave
- Learning and development support
- Mental health & team-building programs
- Sports and medical coverage (including dental)
Chief of Staff/Strategic Operations Assistant
Posted today
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Job Description
We are looking for a Chief of Staff to support the Founder and Partners of a U.S.-based professional services firm. This role is ideal for someone who thrives in executive-level environments, loves solving problems, and knows how to keep teams aligned and accountable.
What You'll Do- Be the Founder's and Partners' main point of contact.
- Manage calendars, schedule meetings, and optimize executive time.
- Join C-suite meetings to track action items and deliverables.
- Handle invoicing, expense reports, and payroll.
- Work with the marketing team to drive social media and digital business development.
- Keep the team aligned using project management and collaboration tools.
- 5+ years of experience in executive support, operations, or project management.
- Strong communication skills and professional presence.
- Proactive, "can-do" attitude with a friendly personality.
- Organized, detail-oriented, and tech-savvy.
- Experience with invoicing, expenses, or payroll (preferred).
- Exposure to social media/digital marketing (a plus).
- Competitive salary package.
- Work directly with U.S.-based executives in a high-impact role.
- Remote flexibility with long-term growth potential.
Director, Business Operations
Posted today
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Job Title
Director of Operations
Business Unit
Capital Markets Group
Reporting to
Group Operations Lead
Position Summary
We are seeking an experienced, strategic, and results-driven Director to lead our Capital Markets and Valuation & Risk Advisory team. The successful candidate will be responsible for overseeing the end-to-end operational delivery across multiple regions, managing a workforce of 150+ FTEs. This role demands strong operational acumen, performance optimization skills, people leadership.
The ideal candidate brings extensive experience managing large-scale operations in a dynamic, client-facing environment and has a track record of driving efficiency, service excellence, and scalable growth. Experience in the real estate or financial services industry and familiarity with valuation processes is preferred.
Responsibilities
Operational Leadership
Lead and manage day-to-day operations for the Capital Markets and Valuation support teams, ensuring service quality, compliance, and operational efficiency.
Oversee delivery performance across diverse service lines (e.g., valuations support, data entry, admin support, reports generation, client support).
Implement robust KPIs, SLAs, and reporting mechanisms to track productivity, accuracy, and client satisfaction.
Strategic Planning & Execution
Partner with executive leadership to define and execute business strategies that align with organizational goals.
Identify and drive process improvements, automation opportunities, and operational cost optimization.
Scale operations to support business growth while maintaining high quality and compliance standards.
Team Leadership & Development
Manage a large, multi-level team of 150+ employees across various functions and geographies.
Build a high-performance culture through effective hiring, coaching, succession planning, and employee engagement.
Promote a culture of continuous improvement, accountability, and client-centricity.
Client & Stakeholder Management
Serve as a key liaison between operational teams and client-facing leaders.
Ensure delivery excellence and act as an escalation point for operational issues.
Collaborate with cross-functional teams including Technology, Compliance, Quality Assurance, and Finance.
To Apply you need to have
Required
- Bachelor's degree in Business Administration, Real Estate, Finance, or a related field.
- 10+ years of progressive experience in operations leadership roles, preferably in real estate, professional services, shared services or outsourcing/BPO environments.
- Proven experience managing large teams (100+ FTEs), with strong people management and team development capabilities.
- Demonstrated ability to drive operational improvements and manage large-scale service delivery.
- Strong understanding of performance metrics, process optimization, and client service best practices.
- Excellent communication, leadership, and stakeholder management skills.
Preferred:
- Experience or familiarity with real estate valuation processes (residential or commercial).
- Understanding of appraisal methodologies, regulatory requirements (e.g., USPAP, IVS), or valuation platforms (e.g., Argus, CoStar, etc.).
- MBA or equivalent advanced degree.
- Experience working in an offshore/outsourcing setup (if applicable).
Key Competencies:
- Strategic and analytical thinking
- Strong leadership and team management
- Operational and process excellence
- Client relationship management
- Change management and adaptability
- Financial and business acumen
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Business Operations
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Position Overview: We are looking for a detail-oriented and proactive Business Operations & Sales Support Specialist to ensure smooth day-to-day operations of our sales function. This role will support the sales team by managing back-end processes, coordinating dealer accounts, and serving as a key link between U.S. sales reps, regional managers, and cross-functional teams in China. The ideal candidate thrives in a fast-paced environment, is highly organized, and has strong communication skills to keep projects and processes running smoothly.
Key Responsibilities
Sales Support
- Provide operational support to Sales Representatives, Regional Managers, and Showcase Dealers.
- Assist with onboarding new dealers, including account setup on Shopify and the B2B portal.
- Manage sales data entry, CRM records, and weekly reporting to ensure accuracy and visibility.
- Prepare sales decks, product information sheets, and dealer communication materials.
- Support coordination of dealer training sessions, events, and new product launch activities.
- Track sales orders, shipments, and dealer fulfillment, escalating issues to operations as needed.
- Coordinate with logistics teams to ensure smooth inventory flow and delivery for dealers.
- Monitor payment terms, dealer credit usage, and account balances in line with company policies.
- Support the planning and execution of promotional campaigns, regional activations, and Showcase dealer initiatives.
- Provide analysis of dealer performance and recommend improvements to sales leadership.
- Act as a liaison between U.S. sales teams and China-based teams, ensuring two-way information flow on products, dealer feedback, and operational requirements.
- Collaborate with product, marketing, and operations to align sales initiatives with overall business strategy.
- Ensure timely communication of product updates, pricing changes, and operational policies to dealers.
Qualifications
- 2–4 years of experience in sales operations, business support, or account coordination (cycling, e-mobility, or outdoor industries preferred).
- Strong organizational and multitasking abilities with attention to detail.
- Excellent communication and relationship-building skills across global teams and time zones.
- Proficiency with Shopify, CRM tools, and B2B e-commerce portals.
- Strong Excel/Google Sheets skills for reporting and analysis.
- Ability to work independently in a fast-paced, growth-oriented environment.
- Interest in cycling, sustainability, or e-mobility is a plus.
- Competitive salary PHP 33,000- PHP 36,000
- HMO on the 6th month
- Paid Lunch
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
Business Operations
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Business Operations & Supply Chain Support (UK Clients)
Work From Home | PHP 25,000–45,000 per month (depending on experience & skillset)
Working Hours:
8:00 AM – 5:00 PM UK Time (1-hour break)
Who We Are
Agility Outsourcing is a UK-based company specialising in
back-office administrative support, business process engineering, and operational efficiency
for SMEs and entrepreneurs.
We help businesses scale by combining
human expertise, automation, and process optimisation
, allowing leaders to focus on strategy, sales, and growth.
We're a collaborative, people-first team that values
ownership, initiative, and continual improvement.
Role Overview
We are currently seeking an exceptional
Business Operations & Supply Chain Support
to take the lead on all order processing responsibilities and wider operational support across multiple business functions.
The ideal candidate is a
solution-driven professional
with a strong eye for detail, excellent communication skills, and proven experience managing logistics, administrative tasks, and multi-department coordination.
This role will also absorb responsibilities across
real estate, property management, client onboarding, and ad hoc operational support
as needed — making it an excellent opportunity for someone who thrives in dynamic, cross-functional environments.
Key ResponsibilitiesSupply Chain & Order Management
- Manage
logistics and order processing
end-to-end, ensuring timely and accurate deliveries - Handle all
order and delivery communications
clearly and efficiently with customers and suppliers - Maintain and update
inventory and stock records
(including Amazon and LCB systems) - Oversee
samples processes
, tracking status and dispatches - Add
POS data, transport costs
, and ensure product setups are complete and compliant - Manage the
orders inbox
, process requests, and coordinate with warehouse teams
Brand & Client Onboarding
- Liaise with new brands to
collect marketing materials and documentation - Oversee completion of all onboarding forms and checklists
- Act as the main point of contact
for queries from new brands and clients - Support the
setup of customer accounts and product forms - Track progress and maintain reporting on brand performance and onboarding milestones
Operations & Administrative Support
- Manage
inventory updates, account forms, and budget tracking - Support real estate and property management-related tasks
, as needed - Assist with
ad hoc operational projects
and continuous process improvement initiatives - Provide
business support to directors and team leads
, ensuring smooth daily operations - Maintain organised digital filing and reporting systems
- Property Management
- Client onboarding
Required Skills & Qualifications
- Proven experience
in operations, logistics, or supply chain management - Strong administrative and multitasking abilities
with excellent attention to detail - Outstanding written and verbal communication skills
- Highly organised, proactive, and capable of managing multiple priorities
- Strong analytical and problem-solving mindset
- Proficient in tools such as Excel, Google Workspace, and inventory/order systems
- Comfortable working with confidential business and client information
- Ability to adapt to changing priorities and manage cross-functional projects
Preferred Skills & Experience
- Previous experience in
UK supply chain, logistics, or B2B operations - Familiarity with Amazon Seller Central, LCB systems, or similar order platforms
- Exposure to real estate, property management, or facilities coordination
- Experience managing client onboarding processes
- Ability to develop or improve operational workflows and documentation systems
Compensation & Benefits
- PHP 25,000–45,000 per month
, depending on experience and skillset - Work From Home setup
- Laptop Provided
- 13th Month Pay (pro-rata after probation)
- HMO after 1 year of proven performance
- 15 Days Paid Time Off (unused leave convertible to cash annually)
- Paid UK Bank Holidays
- Career development and cross-functional growth opportunities
How to Apply
Submit your
CV
and
portfolio / compilation of work results / case studies
to:
-
Applicants with portfolios will be prioritised.
Who You Are
You're a
hands-on operations professional
who thrives on structure, efficiency, and accountability. You can confidently manage suppliers, coordinate with clients, and keep complex logistics moving — all while maintaining the agility to jump into new business areas when needed.
If you're ready to join a fast-growing UK outsourcing firm and play a key role in driving operational excellence across multiple business lines, we'd love to hear from you.
Business Operations
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Job Description
About the Company
We're building infrastructure that makes healthcare innovation easier. The organizations we support already serve millions and manage large-scale healthcare operations across the U.S. We work with leading healthcare groups backed by top Silicon Valley investors such as Sequoia, General Catalyst, Y Combinator, Kleiner Perkins, Stanford, Khosla Ventures, and others. Our mission is to enable more advancement in healthcare - making care more accessible and affordable for patients.
About Our Team
Our leadership previously founded and scaled a national digital health company, backed by renowned investors, that grew from a small team into a large-scale organization and was successfully acquired. We're a tight-knit team driven to move fast, tackle some of the biggest challenges in healthcare, and ultimately improve patient lives.
About the Role
Our business is scaling quickly, with fast-growing healthcare companies as our partners. With this growth, we're looking for an individual to step up our Business Operations, working directly with our leadership. Some of these responsibilities would include:
What You'll Own
- Lead cross-functional projects that are top priorities for leadership
- Build and optimize internal workflows and operational systems, enabling new organizations to establish strong foundations and scale effectively.
- Identify inefficiencies, design scalable processes, and implement automation to reduce manual work.
- Driving process improvement by analyzing, redesigning, and optimizing workflows, systems, and tasks for greater efficiency, impact, and to help us reach the next 10x of scale.
- Use and customize tools like Zapier, HubSpot, Asana, Airtable, or others to solve operational problems.
- Recommend, test, and implement new tools and solutions when current systems don't meet our needs.
- Create documentation and internal guides to ensure processes are repeatable and easy for others to follow.
About You
Core Experience
- Experience in business operations, sales operations, customer success, or a similar execution-heavy role.
- Excellent spoken and written communication skills.
- Operationally excellent, with a high daily output and precision in execution.
- Strong attention to detail and track record for getting the details right.
What You Bring
- Energy and drive; you have a hunger for self-improvement and want to be around the most talented teammates who push you to do so. (Kobe said it best.)
- Excited by a fast-paced, startup culture where you'll navigate ambiguity and solve big problems, with very high autonomy.
- Talent for identifying process improvement opportunities and creative ways to better structure operations.
- Interest in working in healthcare and helping healthcare innovation flourish.
- Fully committed to a single full-time role (our compensation reflects this to ensure focus).
What We Offer
- Highly competitive salary and stock option grants (we want you to share in our growth).
- Compassionate, fun, and mission-driven culture of excellence and innovation. (We help companies bring new life-changing therapies into the world.)
- Many growth and advancement opportunities (company is regularly doubling, so there are many opportunities to step up).
- Work from home, remote job, with flexibility.
- Paid holidays and vacation time; paid sick time.
- HMO coverage; we prioritize your health and wellbeing.
- Culture of mentorship, learning, independence, and critical-thinking.
- This role operates in Eastern Time (EST) hours.