37 Head Housekeeper jobs in the Philippines

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Manager with at least 4 years of experience in hotel housekeeping management to lead our dedicated housekeeping team. The Housekeeping Manager will oversee daily operations, ensuring the highest standards of cleanliness and guest satisfaction. This position requires a hands-on leader who is detail-oriented, efficient, and capable of managing both staff and resources to deliver exceptional service.

Key Responsibilities:

• Team Leadership & Supervision:
• Lead, train, and motivate a team of housekeeping staff to ensure exceptional cleanliness standards.
• Develop schedules, assign duties, and monitor staff performance to ensure efficiency and effectiveness.
• Conduct regular training sessions on cleaning standards, safety protocols, and customer service skills.
• Provide performance feedback and conduct regular staff evaluations.
• Operational Management:
• Oversee daily cleaning operations for guest rooms, public areas, and back-of-house areas.
• Ensure proper inventory levels of cleaning supplies and linen, and maintain accurate records.
• Monitor and maintain cleaning equipment to ensure all tools are functioning correctly and safely.
• Ensure all guest rooms and public areas are cleaned and maintained to the hotel's standard of excellence.
• Quality Assurance:
• Perform regular inspections of guest rooms, common areas, and back-of-house to ensure cleanliness and maintenance standards are met.
• Address any guest complaints or issues regarding cleanliness and resolve them in a timely manner.
• Implement quality control measures and conduct audits to ensure consistency.
• Budget & Resource Management:
• Assist in managing the housekeeping department budget, including labor costs, supplies, and equipment.
• Monitor and control inventory of housekeeping supplies and linen, ensuring cost-effectiveness without compromising quality.
• Prepare monthly reports on department expenses, staffing needs, and performance metrics.
• Health, Safety & Compliance:
• Ensure that all housekeeping activities are performed in compliance with health and safety regulations.
• Conduct regular safety inspections and implement any corrective measures where necessary.
• Maintain cleanliness and safety standards in accordance with the hotel's policies and local regulations.
• Guest Satisfaction & Communication:
• Foster a culture of excellence in customer service by responding promptly to guest requests and feedback.
• Work closely with other departments (Front Desk, Maintenance, etc.) to ensure a seamless guest experience.
• Monitor guest reviews and proactively address any cleanliness-related concerns raised by guests.

Qualifications & Skills:

• Education: High school diploma or equivalent; a degree or certification in Hospitality Management or related field is preferred.
• Experience: At least 4 years of experience as a Housekeeping Manager or in a senior housekeeping role in a hotel environment.
• Leadership: Proven experience leading and managing a team, with excellent interpersonal and communication skills.
• Attention to Detail: Strong organizational skills and keen attention to detail in all aspects of housekeeping operations.
• Problem Solving: Ability to quickly identify issues and develop effective solutions.
• Time Management: Exceptional time management skills, with the ability to handle multiple tasks in a fast-paced environment.
• Technical Skills: Familiarity with housekeeping management software, point of sale (POS) systems, and basic Microsoft Office Suite.

Job Type: Full-time

Work Location: In person

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Manager with at least 4 years of experience in hotel housekeeping management to lead our dedicated housekeeping team. The Housekeeping Manager will oversee daily operations, ensuring the highest standards of cleanliness and guest satisfaction. This position requires a hands-on leader who is detail-oriented, efficient, and capable of managing both staff and resources to deliver exceptional service.

Key Responsibilities:

1. Team Leadership & Supervision:

2. Lead, train, and motivate a team of housekeeping staff to ensure exceptional cleanliness standards.

3. Develop schedules, assign duties, and monitor staff performance to ensure efficiency and effectiveness.
4. Conduct regular training sessions on cleaning standards, safety protocols, and customer service skills.
5. Provide performance feedback and conduct regular staff evaluations.

6. Operational Management:

7. Oversee daily cleaning operations for guest rooms, public areas, and back-of-house areas.

8. Ensure proper inventory levels of cleaning supplies and linen, and maintain accurate records.
9. Monitor and maintain cleaning equipment to ensure all tools are functioning correctly and safely.
10. Ensure all guest rooms and public areas are cleaned and maintained to the hotel's standard of excellence.

11. Quality Assurance:

12. Perform regular inspections of guest rooms, common areas, and back-of-house to ensure cleanliness and maintenance standards are met.

13. Address any guest complaints or issues regarding cleanliness and resolve them in a timely manner.
14. Implement quality control measures and conduct audits to ensure consistency.

15. Budget & Resource Management:

16. Assist in managing the housekeeping department budget, including labor costs, supplies, and equipment.

17. Monitor and control inventory of housekeeping supplies and linen, ensuring cost-effectiveness without compromising quality.
18. Prepare monthly reports on department expenses, staffing needs, and performance metrics.

19. Health, Safety & Compliance:

20. Ensure that all housekeeping activities are performed in compliance with health and safety regulations.

21. Conduct regular safety inspections and implement any corrective measures where necessary.
22. Maintain cleanliness and safety standards in accordance with the hotel's policies and local regulations.

23. Guest Satisfaction & Communication:

24. Foster a culture of excellence in customer service by responding promptly to guest requests and feedback.

25. Work closely with other departments (Front Desk, Maintenance, etc.) to ensure a seamless guest experience.
26. Monitor guest reviews and proactively address any cleanliness-related concerns raised by guests.

Qualifications & Skills:

• Education: High school diploma or equivalent; a degree or certification in Hospitality Management or related field is preferred.
• Experience: At least 4 years of experience as a Housekeeping Manager or in a senior housekeeping role in a hotel environment.
• Leadership: Proven experience leading and managing a team, with excellent interpersonal and communication skills.
• Attention to Detail: Strong organizational skills and keen attention to detail in all aspects of housekeeping operations.
• Problem Solving: Ability to quickly identify issues and develop effective solutions.
• Time Management: Exceptional time management skills, with the ability to handle multiple tasks in a fast-paced environment.
• Technical Skills: Familiarity with housekeeping management software, point of sale (POS) systems, and basic Microsoft Office Suite.

Part-time housekeeping On Call and or working weekends specifically in a hotel setup. This role is crucial for maintaining cleanliness, ensuring guest satisfaction, and supporting the overall operations of the hotel.

Part-Time Housekeeping Duties in a Hotel Setup (Weekends)General Cleaning

• Room Cleaning:
• Dust all surfaces, including furniture, shelves, and decorative items.
• Vacuum carpets and rugs; mop hard floors as needed.
• Ensure all rooms are clean and tidy for guests.
• Bathroom Sanitation:
• Clean and sanitize toilets, sinks, showers, and bathtubs.
• Replace used towels with fresh ones and restock toiletries (soap, shampoo, conditioner, etc.).
• Polish mirrors and fixtures for a spotless appearance.
• Common Area Maintenance:
• Clean and maintain lobby areas, hallways, and other common spaces.
• Dust and wipe down furniture and decor in public areas.
• Vacuum or mop floors in high-traffic areas.

Guest Preparation

• Bed Making:
• Change bed linens and make beds according to hotel standards.
• Ensure pillows and bedding are arranged neatly.
• Restocking Supplies:
• Replenish in-room amenities, such as coffee, tea, and snacks.
• Ensure cafe and guest lounges are stocked and organized.
• Pre-Arrival and Post-Stay Cleaning:
• Prepare rooms for incoming guests by conducting thorough cleaning after previous guests check out.
• Check for any items left behind by guests and report them appropriately.

Maintenance Support

• Reporting Issues:
• Identify and report any maintenance needs or damages observed during cleaning to the housekeeping supervisor or maintenance team.
• Assist with basic maintenance tasks, such as changing light bulbs or reporting issues with appliances.
• Inventory Management:
• Monitor cleaning supplies and report shortages to the housekeeping manager.
• Assist in receiving and organizing cleaning supplies and linens.

Special Projects

• Deep Cleaning Tasks:
• Participate in scheduled deep cleaning activities, such as carpet cleaning, window washing, and upholstery cleaning.
• Assist in seasonal cleaning projects, such as cleaning HVAC systems or outdoor areas.
• Laundry Duties:
• Assist in laundering hotel linens and staff uniforms, if needed.
• Fold and organize cleaned linens for easy access by housekeeping staff.

General Cleaning

Clean the building reception, washroom, cafes, hallways and stairs as needed.

Communication and Coordination

• Guest Interaction:
• Provide friendly and helpful service to guests, answering questions or directing them to hotel amenities.
• Handle guest requests for additional services, such as extra towels or toiletries, promptly.
• Team Coordination:
• Communicate effectively with other housekeeping staff to coordinate cleaning schedules and share information about guest needs.
• Attend briefings or meetings with the housekeeping supervisor to discuss priorities and updates.

Others

Part-time/ On call housekeeping in our hotel setting plays an essential role in maintaining high standards of cleanliness and guest satisfaction. A focus on attention to detail, efficiency, and effective communication is vital for ensuring that guests have a comfortable and enjoyable experience during their stay. Must be flexible and has the ability to handle various tasks efficiently, especially during busy weekend periods.

Job Type: Part-time

Pay: From Php695.00 per day

Benefits:

• Flexible schedule
• Flextime
• Paid training

Experience:

• hotel : 1 year (Required)
• Hospitality: 1 year (Required)

Work Location: In person

KEY ACCOUNT RESPONSIBILITIES:

CLEANING STANDARDS

• Ensuring that XISCO cleaning standards are met by assigning tasks, inspecting work, and training staff.
• Routine walkthrough inspection of common areas such as the lobby, comfort rooms, conference/meeting rooms, etc. for cleanliness.
• Ensure monitoring checklists are properly filled up and tasks required are performed.

SAFETY AND SANITATION

• Ensuring that staff and customers are safe by ensuring compliance with safety and sanitation policies.
• Lead the team in the safety performance of the team such as wearing the PPE, etc.
• Maintain the sanitation requirements of the client.
• Establish and educate staff on cleanliness, tidiness, and hygiene standards.
• Report immediately the occurrence of any incidents-accident, property damage etc. to the Account Manager and HO HSE.

CUSTOMER SERVICE

• Providing excellent customer service by listening to complaints and suggestions and providing constructive feedback to staff.

INVENTORY

• Maintaining inventory lists and ordering supplies when needed.
• Timely request/ordering of supplies and materials.
• Ensure the availability of sufficient supplies and materials.

SCHEDULING

• Scheduling shifts and arranging for replacements when staff are absent.
• Planned activities are set and performed as scheduled.
• Personnel schedule for business continuity, and readiness in times of emergencies.

TRAINING

• Training new employees on cleaning and maintenance tasks.
• Check the training profile of personnel and monitor the completion of required training (mandatory and technical).

PERFORMANCE MONITORING

• Overseeing staff performance daily and providing feedback and coaching.

CLIENT REQUESTS

• Responding to client requests and complaints in a timely and professional manner.

QUALIFICATIONS:

• Preferably 2-3 years of experience and up of experience in a Housekeeping Supervisor or similar role. With NCII Housekeeping is an advantage.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Working knowledge in the use of industrial cleaning equipment, cleaning and sanitation products, techniques, and methods/applications.
• With computer/laptop know-how for reports requirements.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• At-least with a High School Diploma.

Job Type: Full-time

Pay: From Php40,000.00 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Meycauayan City 3020 P03: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Senior High School (Required)

Experience:

• Supervising: 1 year (Required)

License/Certification:

• NCII in Housekeeping (Required)

Work Location: In person

WESTLAKE TOTAL SOLUTIONS is looking for a CLEANING OPERATIONS SUPERVISOR to be assigned in Mandaluyong City.

Job Description

• Oversee daily cleaning operations and ensure adherence to quality standards.
• Manage and train cleaning staff while maintaining schedules and resources.
• Implement and monitor cleaning protocols and safety regulations.
• Conduct regular inspections and address any issues promptly.
• Prepare reports and manage budgets for cleaning operations.
• Conduct site surveys for future cleaning requirements.

Requirements

• Educational Qualifications: College level preferred
• Experience Level: Minimum 1 year in cleaning operations or facility management, experience in a cleaning company is an advantage.
• Skills and Competencies: Strong leadership, budget management, and problem-solving capabilities. With valid driver's license classification for motorcycle and four wheel drive.
• Responsibilities and Duties: Oversee cleaning staff, develop cleaning protocols, and ensure compliance with safety standards.
• Working Conditions: Primarily office-based with occasional site visits; flexible hours may be required.
• Qualities and Traits: Detail-oriented, proactive, and exceptional communicator.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

• Free parking
• Health insurance
• Life insurance

Experience:

• Residential cleaning: 1 year (Preferred)

License/Certification:

• Professional driver's license (Preferred)

Location:

• Mandaluyong (Preferred)

Work Location: In person

Oversees a team to ensure the facility meets strict hygiene and safety standards by developing cleaning schedules, managing supplies, and conducting quality control. Key responsibilities include training and directing staff, implementing company policies like GMP, managing equipment and inventory, and performing administrative tasks to support production readiness.