1,238 Hardware Specialist jobs in the Philippines

THIS IS AN ONSITE PROJECT; THE SELECTED CANDIDATE WILL REPORT TO OUR MAIN OFFICE IN MAKATI.

RigelNet is looking for a Hardware/PC Specialist to help upgrade all office computers to Windows 11. The selected candidate will be responsible for applying Windows images, troubleshooting hardware/software issues, and ensuring all office PCs are fully functional. This is a short-term, project-based role with immediate start.

About RigelNet:

RigelNet is a technology-driven company providing software solutions to clients in the Mental Health and Substance Abuse sectors. We are family-oriented and value a collaborative, professional work environment. Working with RigelNet gives you exposure to office IT operations and the opportunity to work hands-on with modern Windows technologies.

Job Duties:

• Upgrade office PCs to Windows 11.
• Apply Windows images using Macrium Reflect or similar imaging tools.
• Troubleshoot hardware and software issues during the upgrade.
• Ensure all office computers are fully functional after upgrades.
• Work independently to complete the project efficiently.

Qualifications:

• Proven experience with PC hardware and software upgrades.
• Strong knowledge of Windows operating systems (Windows 10/11).
• Experience creating and deploying Windows images.
• Good problem-solving skills and attention to detail.
• Ability to start immediately and work onsite at the Makati office.

Preferred Qualifications:

• Previous office IT support experience.
• Familiarity with networking basics.

Benefits:

• Competitive project-based pay.
• Hands-on experience with Windows imaging and office IT systems.

Work Location:

Cityland Herrera Tower, 98 Ayala Avenue, Corner V.A. Rufino Street, Makati City, 1209

Job Type: Contract / Project-Based

Expected Start Date: Immediate

Job Type: Temporary

Contract length: 2 weeks

Work Location: In person

Hardware Support Specialist

Remote; Night Shift

Job Description:

The Hardware Support Specialist is responsible for supporting the end-to-end lifecycle of hardware devices provided through our Hardware-as-a-Service (HaaS) program. This role works closely with the field sales team, engineering, leasing vendors, and OEM hardware partners to ensure a smooth experience for customers during device returns, buyouts, and ongoing technical support.

Job Responsibilities:

• Customer Device Return Support:Assist field sales teams by managing customer requests related to reverse logistics, including generating and distributing return shipping labels.
• Leasing Coordination:Validate the return and status of devices with external leasing vendors to ensure compliance and accurate record-keeping.
• Buyout Quote Management:Process and deliver accurate customer buyout quotes upon request, supporting purchase decision-making and transitions.
• Technical Follow-up:Follow up on customer support inquiries, including coordination with engineering for provisioning, deactivation, or device connection issues.
• Hardware Partner Coordination:Redirect customers to appropriate hardware partners for issues outside the scope of the HaaS program, ensuring seamless resolution.
• Cross-functional Collaboration:Work closely with internal teams including sales, engineering, and logistics to ensure operational efficiency and exceptional customer support.

Qualifications:

• 3 to 5 or more years of experience in customer support, logistics, sales operations, or a related field.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent written and verbal communication skills.
• Experience coordinating with external vendors or leasing partners is a plus.
• Familiarity with CRM tools (e.g., Salesforce, ServiceNow) and shipping/logistics platforms.
• Comfortable working cross-functionally in a fast-paced, customer-driven environment.

It will also be favorable if you are knowledgeable in:

• Knowledge of hardware lifecycle, provisioning, or hardware as a service models.
• Experience in coordinating with technical teams or engineers.
• Strong problem-solving and follow-up skills.

Qualifications:

• Must be a Bachelor's degree
• Advanced level in Excel
• Financial & Operations knowledge and experience is required
• Experience in system administration is required.
• Must be knowledgeable in finance processes
• Amenable to work in Makati

Duties and Responsibilities:

• D365 Financial & Operations configuration activities
• Setting up workflows and controls
• Addressing support tickets
• Creating Training materials
• Supporting various initiatives that is required by the Business
• Analyze and troubleshoot errors related to configuration
• Identify risk and other downstream and upstream effect for all the configuration before deployment
• On Ad hoc basis – extracting data or performing mass updates

Job Type: Full-time

Pay: Php100, Php115,000.00 per month

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Dynamics 365: 7 years (Preferred)
• Finance System Administrator: 7 years (Preferred)

Work Location: In person

COMPANY DESCRIPTION

J&T Express Philippines is a local courier service provider specializing in express delivery services and international logistics. The company is renowned for its corporate excellence, offering a range of services such as a mobile application, VIP platform, free door-to-door pickup, real-time order tracking, affordable shipping, 24/7 customer service, and 365-day operations. J&T Express has comprehensive nationwide delivery coverage, making it a reliable choice for customers across the country.

ROLE DESCRIPTION

IT Specialist – Hardware, is responsible for installing or upgrading components, setting up software, assisting with network administration, and resolving all IT support issues.

QUALIFICATIONS

1. Bachelor's degree in Information Technology, Computer/Software Engineering, or related field.

2. At least 2 years relevant work experience in Information Technology or similar field preferred.

3. Experience in E-Commerce or Logistics is a plus.

KNOWLEDGE, SKILLS, & ABILITIES

1. Good written and verbal communication skills.

2. Good interpersonal skills

3. Ability to handle multiple projects simultaneously and work under pressure.

4. Strong organization and project management skills.

5. Knowledgeable in relevant IT programs and software.

DUTIES AND RESPONSIBILITIES

1. Installing new software and hardware components and IT systems to ensure they meet the necessary demands.

2. Facilitate network administration.

3. Ensuring data storage is safe and secure.

4. Resolving all issues co-workers have with their IT systems and software.

5. Educating co-workers about network security and best practices for computer usage.

6. Supporting the day-to-day operations of our computer network.

7. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.

8. Performing disaster recovery operations and data backups when required.

9. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. (No Security license for AD, Microsoft, and Branding Application)

10. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.

11. Replacing faulty network hardware components when required. (No redundant Devices such as firewall and core switch. No backup equipment)

12. Maintaining, configuring, and monitoring network usage bandwidth.

13. Monitoring network performance to determine if adjustments need to be made.

14. Conferring with network users about solving existing system problems.

15. Operating master consoles to monitor the performance of networks and computer systems.

16. Coordinating computer network access and use.

17. Designing, configuring and testing networking software, computer hardware, and operating system software.

The hardware technical support team is responsible for providing assistance and resolving technical issues related to hardware products. Our team comprises a skilled person who possesses expertise in troubleshooting hardware issues and providing solutions to ensure that the devices function properly.

-Troubleshooting network issues and providing solutions

-Installing and configuring network equipment such as routers, switches, and firewalls

-Diagnosing and resolving technical issues related to software and hardware

-Strong knowledge of network installation and configuration

Daily Responsibilities:

• Provide L2 system support for Veeva Vaults
• Manage system users, roles, and permissions
• Provide advisory/consultant expertise and support
• Drive continuous improvements by staying on top of new functionality
• Serve as escalation point for issues and questions
• Responsible for troubleshooting and fixing system issues
• Evaluate the existing functionality and implement per business needs
• Ensure quality and adaptation
• Assist with creating reports and dashboards
• Make system configuration and routine changes
• Manage data loads (bulk upload of documents, users, metadata, fields on documents) and realignments (data mapping as part of configurations)
• Promote changes by utilizing package deployments and change controls
• Ensure Veeva environments are validated every release and every change

Required Experience:

• Experience supporting
  Veeva
• System administration experience with
  Veeva Vault (Vault Quality, Vault Clinical, Vault Regulatory)
• Experience supporting
  Quality, QMS, CTMS, ETMF, RIMS, PromoMats, MedComms
• Technical Support / AMS experience
• Experience working with a multi-cultural team

Highly Desired:

• Life Science
• GxP experience
• Stakeholder management - Ability to confidently manage client requirements

Educational Requirements:

• Degree in computer science, computer information systems, or a related field (equivalent education and work experience may be substituted)

Additional Skills:

• Ability to quickly learn multiple IT Systems and disperse information to others
• Ability to work in a cross-functional team in a fast-paced environment with minimal supervision
• Excellent verbal, written, and communication skills
• Detail oriented

WHO WE ARE

NNIT is a fast-growing IT company with ambitious goals and 2,400 employees. At NNIT, you can make your mark on some of the most challenging projects in the industry, on our journey forward as a company, and on your own career. You'll work in agile teams with other passionate people in a culture with room for independent thinking and individual responsibility.

We supply IT services to large enterprises that demand high levels of quality and security, and we take on the responsibility for our clients' IT as if it were our own. We live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.

Our everyday work is characterized by an open and honest atmosphere, and we put emphasis on creating a challenging yet fun working environment. We pay significant attention to job satisfaction, and personal and professional development. You will also be provided with the equipment to get things done such as a workstation with dual monitors, a DSL connection at home, and online technical libraries.

On top of the statutory benefits stipulated by the local law, NNIT DLSP employees enjoy the following benefits upon joining:

• Competitive compensation
• 13th month pay
• Performance bonus (discretionary)
• Rice subsidy
• Communication allowance
• Fitness allowance
• Clothing and laundry allowance
• Medical allowance (Employee and Dependent)
• HMO (Employee and Dependent/s)
• Life insurance
• Vacation leaves and sick leaves (convertible to cash)
• Emergency loan
• Year-end gift
• Wedding gift
• First baby gift
• Breakfast once a week
• Fruits, snacks / well-stocked pantry
• Flexible working hours
• Hybrid set up even before the pandemic

Notes:

1. By applying to this job ad, you acknowledge and agree for your information to be collected by NNIT. Rest assured, any information you share will only be used for recruitment/hiring purposes.

2. This position is available only to those with current authorization to live and work in the Philippines.

About the role

Artech Technology Inc is seeking a skilled Infrastructure Specialist for a contract role to join our dynamic team in Quezon City, Metro Manila. As an Infrastructure Specialist, you will be responsible for the efficient management and maintenance of our company's critical IT infrastructure, ensuring the smooth and secure operation of our systems.

Summary:

We are seeking a Citrix Administrator (2–5 years experience) with strong expertise in XenApp and XenDesktop across multiple sites and farms. The role involves design, implementation, troubleshooting, and upgrades of Citrix environments.

Key Responsibilities:

• Administer and support Citrix XenApp & XenDesktop.
• Perform farm upgrades, migrations, and configuration.
• Manage roaming/streaming profiles, Citrix printers, and policies.
• Work with Citrix Secure Gateway, Web Interface, NetScaler.
• Troubleshoot and optimize Citrix environment performance.

Requirements:

• 2–5 years of experience in Citrix Administration.
• Hands-on experience in design, implementation, and troubleshooting.
• Knowledge of VMware-based Citrix farm management is an advantage.

About us

Artech Technology Inc is a leading provider of innovative IT solutions and services. Our mission is to empower businesses with cutting-edge technology that drives growth and transformation. With a team of passionate and skilled professionals, we are dedicated to delivering exceptional value to our clients and fostering a collaborative, inclusive, and dynamic work culture.

Apply now

What you'll do & how you'll make your mark.

• Leads by example and inspires, motivates, and manages staff, strictly adhering to the companies' guidelines and expectations
• Creates an environment orientated towards trust, open communication, and cohesive team effort
• Assists the team in coaching, educating, training and supervising the System Admin Support Specialist on shift, ensuring exceptional customer service delivery.
• Works with the Team to progress System Admin Support Specialist through their developmental plans and in achieving KPI targets
• Helps disseminate new information to the team and keeps them updated with any new products launched and/or new processes as a means to ensure correct updates are given to the customers at all times.
• Closely monitors the team in relation to service standards and productivity
• Assists and educates agents with any technical challenges and further troubleshooting
• Takes advanced queries or calls, provided that agent already tried to exhaust all resources at their best level
• Monitors and evaluates the technical performance of the agents
• Identifies the needs of the Product Support Associates and mentors them toward development
• Identifies and helps eliminate any knowledge gap of the Product Support Associates
• Conducts group or individual coaching to train and hone System Admin Support Specialist' technical skills
• Escalates issues urgently and accurately and follows up unresolved cases
• Keeps up personal skills by answering calls, chats or tickets on a required basis
• Supports company decisions and policies and effectively relays messages to co-workers
• Works collaboratively and closely with Team Leaders, Managers and other internal departments

Who you are & what you'll need to succeed.

• Expertise in cPanel, Linux & Windows
• 5+ years of experience in the web hosting industry
• 3 years of hands-on experience with VPS and dedicated servers
• 2 years of leadership experience managing tech support representatives

Why you'll love us.

• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally.
• We care about you. We are a family, and we care about you and your family's physical and mental health by providing competitive HMO benefits – 175k MBL with two free dependents upon regularization We also give out Punctuality Bonus, Generous Vacation policy, and much more
• Where can we take you? We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

What IT Infrastructure & System Administration contributes to Cardinal Health

Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.

IT Infrastructure & System Administration develops, implements and governs standard IT policies and procedures and oversees the enterprise infrastructure. This job family assesses system health, manages system resources, and provides operational support for the organization's databases. IT Infrastructure & System Administration also manages the organization's server and storage environments and operations, including selecting and managing virtual and physical vendors.

Qualifications

• 8-12 years of experience, preferred
• Bachelor's degree in related field, or equivalent work experience, preferred

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff
• Participates in the development of policies and procedures to achieve specific goals
• Ensures employees operate within guidelines
• Decisions have a short term impact on work processes, outcomes and customers
• Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
• Interactions normally involve resolution of issues related to operations and/or projects
• Gains consensus from various parties involved

Desired Skills and Experiences

• Has handled service restoration roles in the past on very large-scale system
• Able to take on, oversee and implement technology-related programs
• Experienced in people and process management, including organizational changes

CHIP-Related requirements for all positions

• Candidate must be amenable to flexible scheduling.
• Work from Home Ready facilities (refer to CHIP Flex Forward policy).
• Current arrangement for CHIP Tech. is one (1) day onsite and four (4) days remote.
• Amenable to work in the office once health protocols / restrictions are fully lifted.