8,067 Globe Telecom jobs in the Philippines

We're Hiring Sales Account Manager – Optical Fiber Solutions (Telco)

Location:
Ortigas, Metro Manila, Philippines

Company:
Fibercom Telecoms Phils Inc

Are you a sales professional passionate about driving the future of connectivity? Join
Fibercom Telecoms
, a leading force in enabling high-speed telecom networks across the Philippines.

As our
Sales Account Manager
, you'll be the key driver of business growth within the Globe Telecom account — engaging Globe Telecom requirement and building relationship.

You'll lead end-to-end sales cycles, develop strategic partnerships within the organization, and help deploy cutting-edge optical fiber solutions nationwide.

What You'll Be Doing:

• Own and grow Globe Telecom account—build long-term relationships and seize new opportunities
• Present tailored fiber solutions that match each client's unique needs
• Work hand-in-hand with technical and ops teams for flawless project execution
• Smash your KPIs and help shape the country's digital future

Career Opportunity: Customer Service/Technical Support

Location: Mandaluyong City

For Customer Service Representative:

• College Graduate of any field
• Minimum of one (1) year call center experience in international voice account
• At least 6 months of experience in International Airline Account
• Experience with Omnichannel

For Technical Ads Support:

• At least 2 years completed in College Graduate or Associate Graduate
• At least one (1) year of experience in digital advertising

Work Arrangement: Onsite

Shift Schedule: Shifting (Morning, Mid, & Graveyard)

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person

Job description

• Good communication skills
• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Types: Full-time, Permanent

Pay: Php15, Php20,000.00 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: In person

Job description

• Good communication skills
• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Types: Full-time, Permanent

Pay: Php15, Php20,000.00 per month

Benefits:

• Paid training
• Work from home

Language:

• English (Preferred)

Work Location: In person

Kickstart Your Career with a Leading Mobility Account

We're looking for passionate Customer Service Representatives (CSR) and Technical Support Representatives (TSR) to join our team in Ortigas, Pasig.

What's in it for you?

· Competitive ₱22,000 basic salary

· ₱,500 rice allowance upon regularization

· ₱ 000 signing bonus

· Virtual hiring process for your convenience

Who We're Looking For:

· Graduate of a Bachelor's, Vocational, or Associate course in Computer Science, IT, or a related field, with at least 6 months of BPO CSR/TSR experience; OR

· College graduate of any course with at least 6 months of solid experience in an e-commerce (Sales) account in the BPO industry.

Qualifications:

· Strong knowledge in troubleshooting mobile phones, PCs, and laptops

· TSR experience in handling international accounts (Mobility/Telco account is a plus)

· Good to excellent English communication skills

· Willing to work onsite in Ortigas, Pasig

· Amenable to shifting schedules

Take the next step toward a rewarding career. Apply today and get hired from the comfort of your home

Job Type: Full-time

Pay: Php18, Php22,000.00 per month

Application Question(s):

• What motivates you to do great work?
• Do you have troubleshooting or sales experience under the BPO industry?
• Are you willing to work onsite in Ortigas, Pasig City?

Education:

• Bachelor's (Preferred)

Work Location: In person

We are looking for a Technical Support & Product Specialist to join our heating solutions team. This role bridges customer service, technical product support, and sales enablement. You will work with contractors, electricians, and customers to provide accurate product recommendations, review technical drawings, and support the sales process with technical expertise.

Must Have's

• 2–4 years in technical support, inside sales, or related role
• Strong communication skills with customers and technical professionals
• Ability to read and interpret construction or electrical diagrams
• Proficiency with Google Workspace
• Proven experience in supporting sales or technical processes

Nice-to-Haves/Preferred

• Electrical engineering or related technical background
• Familiarity with infrared heating or HVAC systems
• Experience using Help Scout, Pipeline Deals CRM, or QuickBooks Desktop
• Ability to create or edit simple 2D/3D layouts
• Experience developing technical training or sales guides

This Position Is Perfect For You If You Are…

• Confident discussing heating or electrical products with both customers and contractors
• Skilled at simplifying technical details for non-technical audiences
• Process-oriented, highly organized, and solution-focused
• Positive, dependable, and motivated to deliver customer success
• Excited to contribute to both technical and sales outcomes

We Are Looking For The Following Specific Requirements

• Strong math and spatial reasoning to calculate product requirements
• Excellent problem-solving and documentation abilities
• High emotional intelligence with collaborative communication style
• Ability to balance independent tasks with teamwork
• Strong follow-through and accountability

Your Responsibilities Will Include (But Are Not Limited To):

• Handle customer inquiries via phone, email, and callbacks
• Provide product recommendations based on drawings and technical requirements
• Support lead qualification and hand-off to the sales team
• Assist with ecommerce-related technical questions
• Develop simple layout plans for heating system placement
• Coordinate with manufacturers for technical information
• Work with marketing to improve technical resources and FAQs
• Maintain and expand product documentation and knowledge bases
• Propose improvements to customer support processes

Job Type: Full-time

Pay: Php60, Php70,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Paid training
• Pay raise
• Work from home

Application Question(s):

• Years of experience working as a Freelancer or as a Virtual Assistant (DO NOT include any time spent working from home due to the pandemic if your role was originally office-based.)
• Are you comfortable using Hubstaff for time tracking? It's required for all our VAs—just screenshots, no videos.

*

Do you have a main and backup computer? This is strictly required as we conduct system checks.

• Do you have a main and backup internet? This is strictly required as we conduct system checks.

Experience:

• Technical support: 3 years (Preferred)
• HVAC: 2 years (Preferred)
• Sales: 3 years (Preferred)
• Electrical Engineering: 2 years (Preferred)

Work Location: Remote

Founded in 1994 and headquartered in Switzerland,
ERNI
is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center in Asia Pacific, located in Metro Manila (Mandaluyong), supports clients across Europe, APAC, the Philippines, and the USA. As we continue to grow, we're looking for passionate and motivated individuals to join our team.

Why ERNI is the Perfect Place for You:

• International Exposure: Work with global clients on cutting-edge projects.
• Inclusive Culture: Thrive in a collaborative and diverse work environment.
• Career Development: Enjoy continuous learning and professional growth opportunities.

Perks And Benefits

• Career Stability: Enjoy a stable career path with ample project opportunities.
• Skill Enhancement: Access free training and certifications.
• Wedding Gift: To celebrate your special day.
• Baby Basket: To welcome your newborn to the ERNI family.
• Fruit Basket: Boost of vitamins during hospitalization.
• Office Perks: Enjoy free snacks and coffee.

Growth And Opportunities

• Free Training: Advance your skills through technical and non-technical training.
• Challenging Projects: Engage in complex software projects across MedTech, Industry,

Finance, and Transportation.

• Supportive Environment: Benefit from a team dedicated to guiding and supporting your success.
• Recognition and Advancement: Receive acknowledgment for your efforts and

opportunities for promotion.

• Open Communication: Experience transparency and value your input in our culture.

Flexibility

• Hybrid Work Setup: Balance remote and in-person work for better work-life integration.

Events

• Connect and Celebrate: Participate in a variety of events including leisure, summer,

family, social, and year-end gatherings.

Qualifications
What are our wishes:

• Proven experience within a large-scale data center environment, with UNIX/Linux, Windows, virtualized, and cloud platforms.
• A minimum of 3-5 years' proficiency and actual experience in backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups
• Hands-on experience with tape libraries and disk hardware from IBM, Quantum, HP, etc.
• System administration experience, with knowledge of storage arrays and backup management solutions for operating systems like Microsoft Windows 2016/2019, VMware, UNIX/Linux.
• Understanding and actual experience with storage array administration, SAN, and NAS technologies, including Dell EMC and HP SAN/NAS products and technologies such as snapshot, clones and data replication.
• Knowledge of ITIL frameworks and experience in a regulated enterprise setting.
• Competence in scripting, automation, and monitoring tools for backup and storage such as DataDog, Ansible, Python.
• Exceptional verbal and written communications skills, with the ability to convey technical concepts to diverse audiences.
• Demonstrated ability to take ownership, work collaboratively, proactively and meet objective.
• Strong analytical abilities, with a knack for identifying improvements and making data driven recommendations.

*How can you contribute to the team? *
Key Responsibilities

• Manage daily operations related to backup and storage systems.
• Oversee and maintain backup servers, tape libraries, disk repositories, storage arrays, and SAN switches, ensuring efficient backups, data replication and recovery.
• Offer intermediate-level support for the organization's enterprise backup and storage systems.
• Coordinate backup and storage support activities with other IT support levels within the department.
• Promptly escalate significant enterprise backup and storage issues to relevant team members.
• Engage with external vendors for hardware and application support when required.
• Implement Enterprise Backup and Storage software updates, patches, and ensure connectivity for backup and storage clients.
• Manage SAN and NAS connectivity, Lun and capacity provisioning, host presentation, snapshot, cloning and data replication.
• Create and update documentation for backup and storage procedures, including inventory management.
• Conduct capacity planning and performance assessments for the backup and storage infrastructure.
• Undertake other tasks as directed by supervisors.

We deliberately focus on what we know best.

• 18 Locations in 8 Countries
• 800+ Employees across the Globe
• ISO Certified

Role description

The role is responsible for ensuring the integrity and accessibility of data by providing a robust and efficient enterprise backup, storage, and recovery service.

Key Responsibilities:

• Manage daily operations related to backup and storage systems.
• Oversee and maintain backup servers, tape libraries, disk repositories, storage arrays, and SAN switches, ensuring efficient backups, data replication and recovery.
• Offer intermediate-level support for the organization's enterprise backup and storage systems.
• Coordinate backup and storage support activities with other IT support levels within the department.
• Promptly escalate significant enterprise backup and storage issues to relevant team members.
• Engage with external vendors for hardware and application support when required.
• Implement Enterprise Backup and Storage software updates, patches, and ensure connectivity for backup and storage clients.
• Manage SAN and NAS connectivity, Lun and capacity provisioning, host presentation, snapshot, cloning and data replication.
• Create and update documentation for backup and storage procedures, including inventory management.
• Conduct capacity planning and performance assessments for the backup and storage infrastructure.
• Undertake other tasks as directed by supervisors.

Skills

The position requires the following qualifications and skills:

• Proven experience within a large-scale data center environment, with UNIX/Linux, Windows, virtualized, and cloud platforms.
• A minimum of 3-5 years' proficiency and actual experience in backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups
• Hands-on experience with tape libraries and disk hardware from IBM, Quantum, HP, etc.
• System administration experience, with knowledge of storage arrays and backup management solutions for operating systems like Microsoft Windows 2016/2019, VMware, UNIX/Linux.
• Understanding and actual experience with storage array administration, SAN, and NAS technologies, including Dell EMC and HP SAN/NAS products and technologies such as snapshot, clones and data replication.
• Knowledge of ITIL frameworks and experience in a regulated enterprise setting.
• Competence in scripting, automation, and monitoring tools for backup and storage such as DataDog, Ansible, Python.
• Exceptional verbal and written communications skills, with the ability to convey technical concepts to diverse audiences.
• Demonstrated ability to take ownership, work collaboratively, proactively and meet objective.
• Strong analytical abilities, with a knack for identifying improvements and making data driven recommendations.
• Availability to work extended hours, nights and weekends, as needed.

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.