1,985 Global Solutions jobs in the Philippines

Global Solutions Architect

₱1200000 - ₱3600000 Y Telstra Business Technology Centre Perth South

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Job Description

Employment Type

Permanent

Closing Date

22 Sept :59pm

Job Title

Global Solutions Architect

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

  • Performance-related pay
  • Access to thousands of learning programs so you can level-up
  • Global presence across 22 countries; opportunities to work where we do business.
  • Purchased annual leave scheme
  • Additional Telstra day off
  • Additional 30% off Telstra products and services
  • Toolkit provided (laptop + mobile phone + plan paid for)

What is the focus of the role?

The Global Solution Architect's role is key in developing solutions for customers based on defined requirements. The GSA is often referred to as the solution lead and is the key role in helping align Telstra's capabilities to customer technology outcomes by organizing and designing solutions that include technologies and services that meet customers' business outcomes and requirements.

The role is a key part of our technical pre-sales team which supports our sales teams and works collaboratively with customers and other members of our technical team to develop, propose and compose solutions for our customers using a broad range of products, managed services and 3rd party technologies.

This is how you bring the purpose of your role to life:

  • Actively managing the customer requirements and assisting the sales teams qualify, build and close opportunities.
  • During the proposal phase, evaluate and understand the specific needs or challenges that Telstra can address, and determine how to best design, deliver, and support Telstra's products and services to meet those requirements.
  • Be the Solution Lead (design authority) for designing and developing very high quality and distinctive technology solutions through the evaluation of customer's technical requirements, contributing to desired business outcomes for our customers
  • Lead agile virtual teams, including the customer, to develop/co-create an end-to-end services and solution architecture based on Telstra's repeatable technologies that support the customer's technical requirements
  • Create and design across domains, across accounts and across Lines of Business. The Global Solution Architect is to be an active member of a technical community that continuously contributes to 'best practice' and actively works against the silo mentality.
  • Accountable for multiple and complex work assignments, delivering within timeframes.
  • Preparation of major strategic solutions including leading and supporting strategic development projects.
  • Document the Solution Design in appropriate detail, including standard and customized elements, that describes proposed end to end solution both for Telstra internal stakeholders and customer proposals
  • Performing rigorous analysis to identify potential value creating solutions, developing holistic and complete solution, including assumptions and communicating key features to important stakeholders.
  • Developing and delivering technology services following either standardized or tailored methodologies and practices
  • Subject matter expert for solution development across a number of technology domains
  • Providing thought leadership through the development of client facing consulting materials on key topics and contributing to the development of reusable intellectual property.
  • Participate in quality reviews to refine and optimize the solution, identify, document and mitigate risks/ issues/ assumptions/ dependencies for the designed solution
  • Provide leadership and act as point of guidance of the solution to project/transition teams, until solution is delivered. Lead knowledge transfer of the solution to delivery teams to enable their success.
  • Take ownership of and actively contribute to knowledge management by developing and maintaining service catalogues. This supports the repeatability of Telstra services, helping to reduce the total cost of sales and delivery while standardizing solutions for future customers.
  • Incorporate automation as a key design consideration and best practice when developing conceptual solution designs. Ensure that simplification and cost-effective delivery are embedded within the overall solution architecture.
  • Must demonstrate strong professional acumen and astute business sense. Requirement to ensure the solution completeness and ability to deliver and value of complex solutions, by anticipating, analyzing and mitigating risk associated with contractual elements, financial drivers, liability and trade practices.
  • Manages a high level of ambiguity. Effectively manages the ambiguity, complexity and change arising from frequently shifting customer demands and priorities.

To be successful in the role, you'll bring skills and experience in:-

Essential:

  • Bachelor's Degree or similar qualifications
  • Minimum of 4 years industry experience in information technology and telecommunications, particularly in Pre-Sales and/or Sales Engineering
  • Extensive working knowledge of the following technologies: Wide Area Network, MPLS, Internet, and Point-to-Point connectivity
  • Experience in proposal delivery to align with company strategy and capability
  • Extensive experience with complex solution design across multi-domains and solution lifecycle costing
  • Extensive experience in design for solution, delivery, risk and issue identification
  • Strong experience in engaging and influencing a large and complex stakeholder group and collaboration across virtual teams to short deadlines.
  • Broad knowledge of technical, service, costing and legal.
  • Solving complex problems and collaborating across diverse stakeholders to resolve issues.
  • Exceptional communication skills with a strong professional presence, active listening, and presentation skills

Highly Desirable:

  • Post graduate qualifications in related discipline
  • Extensive range of technical and service management skills
  • Industry Certification such as Cisco, Juniper, Palo Alto, or similar

If this opportunity sounds like a perfect fit for you, we'd encourage you to apply

As part of your application with Telstra, you may receive communications from us on for job applications in Australia) and for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found

This advertiser has chosen not to accept applicants from your region.

Sr. Associate, Global Solutions and Risk Compliance

₱600000 - ₱1200000 Y Amazon

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Job Description

DESCRIPTION

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Key job responsibilities

As a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.

Required Skills:

  • Proficient in Microsoft Excel (data manipulation, pivot tables, etc.
  • Basic SQL knowledge for data queries
  • Experience with CRM tools
  • Strong attention to detail and data analysis skills
  • Problem-solving abilities with logical and creative approaches
  • Commitment to research and data interpretation.
BASIC QUALIFICATIONS
  • Bachelor's degree holder
  • Proficiency in Microsoft Office Suite and related applications
  • Advanced English proficiency (B2 or equivalent) in both verbal and written communication
PREFERRED QUALIFICATIONS
  • Strong knowledge of consumer product compliance processes and regulations
  • Proven experience in regulatory compliance management, including working with government agencies
  • 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
  • Advanced proficiency in Excel, including VBA
  • Expertise in database querying (SQL)
  • Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
  • Background in data analysis within quantitative fields, including the development of data and decision support systems.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

This advertiser has chosen not to accept applicants from your region.

Sr. Associate, Global Solutions and Risk Compliance

₱900000 - ₱1200000 Y myGwork - LGBTQ+ Business Community

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Job Description

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Key job responsibilities

As a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.

Required Skills

  • Proficient in Microsoft Excel (data manipulation, pivot tables, etc.
  • Basic SQL knowledge for data queries
  • Experience with CRM tools
  • Strong attention to detail and data analysis skills
  • Problem-solving abilities with logical and creative approaches
  • Commitment to research and data interpretation.

Basic Qualifications

  • Bachelor's degree holder
  • Proficiency in Microsoft Office Suite and related applications
  • Advanced English proficiency (B2 or equivalent) in both verbal and written communication

Preferred Qualifications

  • Strong knowledge of consumer product compliance processes and regulations
  • Proven experience in regulatory compliance management, including working with government agencies
  • 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
  • Advanced proficiency in Excel, including VBA
  • Expertise in database querying (SQL)
  • Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
  • Background in data analysis within quantitative fields, including the development of data and decision support systems.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

This advertiser has chosen not to accept applicants from your region.

Sr. Associate, Global Solutions and Risk Compliance

₱900000 - ₱1200000 Y Amazon

Posted today

Job Viewed

Tap Again To Close

Job Description

Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Key job responsibilities

As a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.

Required Skills

  • Proficient in Microsoft Excel (data manipulation, pivot tables, etc.
  • Basic SQL knowledge for data queries
  • Experience with CRM tools
  • Strong attention to detail and data analysis skills
  • Problem-solving abilities with logical and creative approaches
  • Commitment to research and data interpretation.

Basic Qualifications

  • Bachelor's degree holder
  • Proficiency in Microsoft Office Suite and related applications
  • Advanced English proficiency (B2 or equivalent) in both verbal and written communication

Preferred Qualifications

  • Strong knowledge of consumer product compliance processes and regulations
  • Proven experience in regulatory compliance management, including working with government agencies
  • 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
  • Advanced proficiency in Excel, including VBA
  • Expertise in database querying (SQL)
  • Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
  • Background in data analysis within quantitative fields, including the development of data and decision support systems.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- AOSP-V - M26

Job ID: A

This advertiser has chosen not to accept applicants from your region.

Compliance Manager, Global Solutions and Risk Compliance

₱144000 - ₱2400000 Y Amazon

Posted today

Job Viewed

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Job Description

DESCRIPTION

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.

The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.

Key job responsibilities

A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to –

  • Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
  • Contributes to goal settings for direct team members in lines with process goals.
  • Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
  • Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
  • Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
  • Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
  • Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
  • Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
  • Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
  • Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
  • Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
BASIC QUALIFICATIONS
  • 5 years+ working experience and 2+years' experience in service delivery/operations/project management; ability to thrive within a fast paced metrics driven environment
  • Minimum 2 years' experience in people management and complex metrics management
  • Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
  • Be good at data analysis and dive deep; able to work with priority
  • Excellent communication skill in English
PREFERRED QUALIFICATIONS
  • Qualifications: Graduate in any stream overall work experience of minimum 5 years
  • Strong Analytical ability Good in verbal and written business communication
  • Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

This advertiser has chosen not to accept applicants from your region.

Sr. Associate, Global Solutions and Risk Compliance (GSRC)

Amazon

Posted 14 days ago

Job Viewed

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Job Description

Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
Key job responsibilities
As a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.
Required Skills:
- Proficient in Microsoft Excel (data manipulation, pivot tables, etc.
- Basic SQL knowledge for data queries
- Experience with CRM tools
- Strong attention to detail and data analysis skills
- Problem-solving abilities with logical and creative approaches
- Commitment to research and data interpretation.
Basic Qualifications
- Bachelor's degree holder
- Proficiency in Microsoft Office Suite and related applications
- Advanced English proficiency (B2 or equivalent) in both verbal and written communication
Preferred Qualifications
- Strong knowledge of consumer product compliance processes and regulations
- Proven experience in regulatory compliance management, including working with government agencies
- 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
- Advanced proficiency in Excel, including VBA
- Expertise in database querying (SQL)
- Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
- Background in data analysis within quantitative fields, including the development of data and decision support systems.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Compliance Manager, Global Solutions and Risk Compliance (GSRC)

Amazon

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Description
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to -
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
Basic Qualifications
- 5 years+ working experience and 2+years' experience in service delivery/operations/project management; ability to thrive within a fast paced metrics driven environment
- Minimum 2 years' experience in people management and complex metrics management
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Be good at data analysis and dive deep; able to work with priority
- Excellent communication skill in English
Preferred Qualifications
- Qualifications: Graduate in any stream overall work experience of minimum 5 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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Sr. Associate, Global Solutions and Risk Compliance (GSRC)

Amazon

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
Key job responsibilities
As a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.
Required Skills:
- Proficient in Microsoft Excel (data manipulation, pivot tables, etc.
- Basic SQL knowledge for data queries
- Experience with CRM tools
- Strong attention to detail and data analysis skills
- Problem-solving abilities with logical and creative approaches
- Commitment to research and data interpretation.
Basic Qualifications
- Bachelor's degree holder
- Proficiency in Microsoft Office Suite and related applications
- Advanced English proficiency (B2 or equivalent) in both verbal and written communication
Preferred Qualifications
- Strong knowledge of consumer product compliance processes and regulations
- Proven experience in regulatory compliance management, including working with government agencies
- 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
- Advanced proficiency in Excel, including VBA
- Expertise in database querying (SQL)
- Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
- Background in data analysis within quantitative fields, including the development of data and decision support systems.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Global Business Solutions Architect

Taguig, National Capital Region ₱3000000 - ₱5000000 Y Degreed

Posted today

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Job Description

Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance: LMSs, courses, videos, articles, projects, and real-world skill insights, matching you with opportunities that align with your skills, role, and goals.

For businesses, Degreed helps build a culture of learning that attracts, develops, and retains top talent, driving both individual and company success.

We believe learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.

Join us in shaping the future of learning and workforce development

Degreed is looking for a SaaS Solutions Architect to join our growing team in APJ. In this role, you'll partner closely with Sales, Product, and Engineering to design and deliver solutions that are scalable, secure, and aligned to client needs — always with a focus on performance and value.

You'll play a key role in shaping how we approach solution design across the region, helping enterprise clients unlock the full potential of Degreed's platform through thoughtful architecture and consultative guidance.

This is a remote-first role based in APJ, with potential for limited international travel (1–2 times per year) for company-wide events and collaboration.

Key Skills

  • Strong storytelling and solution-selling abilities.
  • Solid understanding of SaaS architecture and cloud platforms.
  • Ability to turn complex technical topics into clear business value.
  • Confident communicator with strong presentation and stakeholder management skills.
  • Familiarity with Human Capital Management (HCM) and Learning & Development (L&D) solutions.
  • Knowledge of integration methods (APIs, SSO, data feeds).
  • Ability to manage multiple projects and priorities simultaneously.
  • Experience in technical documentation and solution design.
  • Understanding of data security and compliance standards.
  • Team-oriented mindset with experience working across functions.

Key Responsibilities

  • Consult with potential clients, providing strategic business and technical guidance on implementing Degreed solutions.
  • Provide expert guidance on integrations, configurations, and product capabilities.
  • Support Sales by answering technical questions and handling solution presentations.
  • Develop and deliver product demonstrations and proof-of-concept sessions showcasing Degreed's capabilities.
  • Collaborate with Sales to identify and qualify new business opportunities, offering technical expertise throughout the sales cycle.
  • Assist in creating use cases, statements of work, and RFP responses.
  • Work closely with Marketing, Engineering, and Client Experience teams to ensure seamless product delivery and long-term client success.
  • Conduct technical assessments and recommend improvements for existing systems and processes.
  • Ensure solutions align with industry best practices and regulatory requirements.

Experience

  • Background in pre-sales engineering, technical consulting, or SaaS architecture.
  • Solid experience with cloud computing, integration technologies, and security protocols.
  • Experience engaging with clients and leading technical discussions.
  • Prior experience in HCM or L&D solutions is a plus.

Compensation

We are committed to fair and equitable compensation practices.

The total pay range for this role is ₱3,000,000 - ₱5,000,000.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to: skill set, depth of experience, certifications, and specific work location.

Benefits

We take care of our people with a comprehensive benefits package designed to support your well-being, growth, and success.

View the full details here:

At Degreed, We Value

Diversity & Inclusion – We celebrate diverse perspectives and backgrounds, fostering an inclusive environment where everyone can thrive and contribute.

Growth Mindset – Learning is at the heart of what we do. We empower our employees to continuously develop their skills and grow their careers in alignment with their unique strengths and aspirations.

Collaboration – The best ideas come from working together. We cultivate a culture of open communication, teamwork, and shared success.

By joining Degreed, you'll be part of a community that values learning, collaboration, and meaningful impact. If you're passionate about driving change through upskilling and workforce transformation, we encourage you to apply and contribute to our mission.

Work Environment & Physical Demands

Degreed offers flexible work arrangements tailored to each role. Some positions are fully remote, while others follow a hybrid model for employees near an office. Please check the job details for role-specific requirements.

For remote and hybrid roles, you'll collaborate virtually using tools like Zoom and Slack. This role may require prolonged computer use and stationary work, with the ability to interpret written and verbal communication effectively.

We are committed to creating an inclusive and adaptable work environment that enables every team member to thrive and do their best work.

Additional Information

Degreed is an equal opportunity employer committed to fostering a workplace free from discrimination and harassment. We do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all aspects of employment, including recruitment, hiring, career development, compensation, and training.

Accessibility & Accommodations – We are dedicated to full inclusion and will provide reasonable accommodations for applicants with disabilities throughout the hiring process. If you need assistance, please let us know.

Fair Hiring Practices –In compliance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records.

E-Verify Participation – Degreed participates in the E-Verify employment verification program.

Global Data Privacy Notice for Job Candidates & Applicants

If you're applying from specific regions, your personal data may be processed in line with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

To understand how we handle applicant data, please review our Global Data Privacy Notice and related policies:

  • Global Privacy Notice
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By submitting your application, you acknowledge and agree to our use and processing of your data in compliance with applicable laws.

Fraudulent Recruitment Warning

Beware of fraudulent recruitment scams using the Degreed name. Scammers may impersonate our company, website, or hiring team.

Degreed will never:

  • Conduct recruitment via WhatsApp, Telegram, or direct-messaging platforms.
  • Request sensitive personal or financial information in unsolicited communications.
  • Offer jobs requiring upfront payments or promising unrealistic returns.

Official Degreed communications will always come from a email address or phone number during the hiring process.

If you encounter suspicious activity, please report it immediately. Stay vigilant and protect yourself from fraud.

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Sr. Associate - Bahasa, Global Solutions and Risk Compliance (GSRC)

Amazon

Posted 17 days ago

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Job Description

Description
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
Key job responsibilities
As a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.
Required Skills:
- Proficient in Microsoft Excel (data manipulation, pivot tables, etc.
- Basic SQL knowledge for data queries
- Experience with CRM tools
- Strong attention to detail and data analysis skills
- Problem-solving abilities with logical and creative approaches
- Commitment to research and data interpretation.
Basic Qualifications
- Bachelor's degree holder
- Proficiency in Microsoft Office Suite and related applications
- Bahasa B1+ (or equivalent) proficiency in verbal and written communication
- English B2+ (or equivalent) proficiency in verbal and written communication
Preferred Qualifications
- Strong knowledge of consumer product compliance processes and regulations
- Proven experience in regulatory compliance management, including working with government agencies
- 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
- Advanced proficiency in Excel, including VBA
- Expertise in database querying (SQL)
- Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
- Background in data analysis within quantitative fields, including the development of data and decision support systems.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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