277 Global Compliance jobs in the Philippines
Global Compliance Senior Associate
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At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Role: Global Compliance Engagement Testing (GCET) Senior Associate
Service Function: GDS Risk Management Services Philippines
Career Family: Global Compliance Engagement Testing
Rank: 65
Job Title: Senior Analyst
Job location: Taguig City, Philippines
Reports to: GCET Supervising Associate
About EY:
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver
help build trust and confidence in the capital markets and in economies the world over. A global leader in professional
services, EY is committed to restoring the public's trust in professional services firms and in the quality of financial
reporting. Its 230,000 people in over 140 countries pursue the highest levels of integrity, quality, and professionalism
in providing a range of sophisticated services centred on our core competencies of auditing, accounting, finance, tax,
and transactions.
About EY's Global Delivery Services (GDS):
GDS is EY's shared services organization. It consists of multiple service delivery centers from which Client Service and
Enablement Services teams operate to deliver a range of support and services to EY. To work with Global Delivery
Services is to tap into one of EY's greatest global assets - 40,000 smart, dedicated and incredibly responsive people,
based in six countries.
Job Description:
Global Compliance Engagement Testing (GCET) supports the Global Risk Management in conducting compliance testing
across Service Lines. GCET program is an internal EY review process which includes selecting engagements of the
PPEDs to test them on Legal and Regulatory compliances and internal EY policy compliances and providing feedback
and ratings to the PPEDs basis the outcome of their review. The team also provides analytical reports consisting of
outcome of compliance testing to Global, Area and Region stakeholders.
This is a great opportunity to be part of a leading firm whilst being instrumental in contributing to strengthening of
compliance framework of the firm.
Accordingly, we are looking for a Senior Analyst who shall be responsible for timely execution of compliance testing
processes including conducting research and analysis to identify any potential non-compliance with policy/guidance or
any potential regulatory breaches. The person shall also be required to assist in other process related requirements.
This is a role that requires incumbent to own and execute a variety of global processes related to compliance
monitoring of engagements across Service Lines on Legal and Regulatory requirements and EY Policy requirements.
The candidate should be comfortable working in an unstructured and complex environment requiring out of the box
thinking, logical reasoning, sound verbal and written communication skills, ability to make prompt yet well informed
decisions.
Key job responsibilities:
Technical expertise
- Conduct research using both systematic and intuitive secondary research techniques
- Study the research findings, draw inferences and conclusions in response to the research requirement
- Use analytical and project management methodology and tools
- Complete all assigned projects/tasks in line with the standard operating procedures and stipulated timelines
- Facilitate and drive the processes to completion
- Perform periodic review of team's deliverables to evaluate completeness, accuracy, and appropriateness
- Flag issues/potential challenges at appropriate time so that timely action can be initiated
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@2020 EYGM Limited. All rights reserved. ED None.
- Develop subject matter expertise in RMS wide process and policies
- Identify and execute opportunities of process improvement and efficiency gains
- Continuously add value to assigned processes and develop solutions for situations that may not have been
previously documented
- Take ownership of a variety of operational activities for seamless functioning of the process
- Provide feedback to the team members and help them move up the learning curve
Client Management
- Drive business development and scope expansion conversations with the Global, Area and Regional Risk
Management and Service Line Quality leadership
- Responsible for addressing and resolving service delivery issues / escalations
People Management
- Manage performance of the team members from setting goals to assessing performance against goals to
providing performance feedback
- Manage and address potential conflicts amongst the team members
- Work cohesively with the team to address their issues/concerns and maintain a positive working environment
- Ensure adherence to work-flow protocol and tools
- Coordinate training schedules for new and existing members of the team
- Coach and mentor team members for professional development and recommends training requirements to
address perceived gaps
- Identify training, learning and development opportunities for the team members
- Actively participate in RMS (across locations) and RMS Philippines programs and activities
Skills And Attributes For Success
- Pledge for quality of output through internal review mechanisms
- Manage day-to-day administrative issues and communicate appropriately to the customers at GDS
- Responsible for achieving customer satisfaction measures / project critical success factors
To qualify for the role, you must have
- At least a bachelor's degree from a reputable institution
- At least 4 years of professional experience
- Exposure of handling international customers/client interaction
- Well-developed analytical, interpersonal, and verbal and written communication skills in English
- Knowledge of artificial intelligence to drive process automation
- Credible experience working in a fast-moving, client-driven environment
- Attention to detail and a solution-oriented approach
- Flexibility to work in business season (when needed)
Technologies and Tools
- Experience in MS office suites like Microsoft 365, MS excel, PowerPoint
- Experience in business analytics tool like Power-BI is an advantage
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@2020 EYGM Limited. All rights reserved. ED None.
What We Offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine (9) locations –
Argentina, Hungary, India, Philippines, Mexico, Sri Lanka, Spain, Poland and UK – and with teams from all EY service lines,
geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory
consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will
collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to
an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your
way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world
needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help
others find theirs.
About EY
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build
trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help
clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new
answers for the complex issues facing our world today.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It's yours to build
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Global Compliance and Reporting Assistant Manager
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Financial Accounting and Advisory Services - Global Compliance and Reporting Assistant Manager
The role:
This is a high profile position. It involves working closely with Partners and other senior personnel within Grant Thornton, but also with key finance people in both publicly listed companies and multinational environments.
As organisations and their business requirements become more innovative, complex and span more jurisdictions so too do the challenges faced by their accounting and finance functions. The Grant Thornton
FAAS
team are a group of proactive accounting specialists who are focused on providing practical solutions to our clients' complex financial reporting issues. Our FAAS team must be able to respond quickly to fast moving business processes and timelines – whether assisting with advice related to transactions or working to tight financial close deadlines. See where a career in FAAS can take you.
Main responsibilities:
- previous experience of working with MNC's an advantage but not a requirement, this could be in an industry or practice setting;
- desire to broaden international experience through working with and auditing companies across a number of jurisdictions in EMEA, APAC and Americas;
- strong experience in the preparation of financial statements;
- assist in maintaining and developing key client relationships;
- design and implementation of project plans;
- ensure completion of assignments within appropriate budget and timeframe;
- self-motivated and ability to work within a team;
- manage a team while on assignment;
- responsible for development and mentoring staff;
- working knowledge of Caseware for accounts preparation;
- experience of using an electronic auditing package an advantage;
- proficient accountant, with a strong understanding of GAAP;
- strong communicator, highly articulate with good report writing and excel skills;
- commercial / business awareness;
- a passion for client service;
- a genuine interest in IFRS and financial reporting in general; and
- ability to learn quickly and keep abreast of developments (particularly IFRS).
Skills and attributes:
- recognised accounting qualification;
- an audit background;
- experience in a top 20 practice;
- minimum of 3 years PQE practical experience of auditing or preparing financial statements; and
- strong project management skills.
Global Compliance and Reporting Assistant Manager
Posted today
Job Viewed
Job Description
Main responsibilities:
- Previous experience of working with MNC's an advantage but not a requirement, this could be in an industry or practice setting;
- Desire to broaden international experience through working with and auditing companies across a number of jurisdictions in EMEA, APAC and Americas;
- Strong experience in the preparation of financial statements;
- Assist in maintaining and developing key client relationships;
- Design and implementation of project plans;
- Ensure completion of assignments within appropriate budget and timeframe;
- Self-motivated and ability to work within a team;
- Manage a team while on assignment;
- Responsible for development and mentoring staff;
- Working knowledge of Caseware for accounts preparation;
- Experience of using an electronic auditing package an advantage;
- Proficient accountant, with a strong understanding of GAAP;
- Strong communicator, highly articulate with good report writing and excel skills;
- Commercial / business awareness;
- Pssion for client service;
- Genuine interest in IFRS and financial reporting in general; and
- Ability to learn quickly and keep abreast of developments (particularly IFRS).
Skills and attributes:
- Recognized accounting qualification
- Audit background and experience in a top 20 practice
- Minimum of 3 years PQE practical experience of auditing or preparing financial statements; and strong project management skills.
Global Trade Compliance Analyst
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Noon Dalton invites all its employees to embrace our core values, living them every day, in every aspect of their role.
- Empathy
At Noon Dalton, being empathetic means being patient and understanding, both with Clients and with each other. We don't make businesses conform to our requirements. We understand what they need and do our best to help them.
- Simplification
We're not looking for artificial simplicity: things that look simple but aren't well-thought-out. We strip down our processes until all that remains is useful and essential. We remove complications and complexity for both our customers and our employees.
- Continuous Improvement
We are always looking for ways to improve, both professionally and personally. Whether that means taking part in accent neutralization training, trying to better our public speaking, or evaluating our daily processes to see how we can do them faster and easier.
Job Description:
- Review, analyze, and validate supply chain and trade compliance documents to ensure adherence to global and regional regulations.
- Assist in maintaining a chain of custody for materials, ensuring traceability from source to final production.
- Enter, categorize, and verify documentation (e.g., invoices, shipping documents, certifications) into the organization's proprietary supply chain management system.
- Identify discrepancies or missing information and coordinate with clients, vendors, or internal stakeholders to resolve issues.
- Support the automation process of document assembly and mapping through structured data entry and quality assurance checks.
- Collaborate with the compliance and operations teams to improve document accuracy, reporting, and workflow efficiency.
- Communicate with Chinese suppliers and stakeholders using Mandarin for clarification of documents or process details.
- Participate in ongoing training programs (on-site and remote) to ensure accurate understanding of compliance requirements, system processes, and client-specific procedures.
- Maintain strict confidentiality and data integrity when handling sensitive client information.
- Support continuous process improvements and assist in testing and implementing AI-assisted document processing tools.
Qualifications:
- Bachelor's degree in Business Administration, International Trade, Supply Chain Management, Accounting, or a related field preferred.
- Minimum of 1–3 years of experience in document analysis, trade compliance, logistics coordination, or supply chain support.
- Experience working with international documentation (import/export, customs, manufacturing supply chains) is highly desirable.
- Familiarity with compliance systems or ERP tools for document management or supply chain tracking is an advantage.
- Strong analytical and critical thinking skills with attention to detail.
- Proficiency in English (verbal and written) and basic to intermediate Mandarin (reading and/or speaking).
- Excellent organizational skills and ability to manage large document volumes accurately and efficiently
- Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines.
- Proficiency in MS Office tools (Excel, Word, Outlook) and experience with cloud-based documentation systems.
- Ability to work independently and collaboratively within a remote or hybrid team environment.
Preferred Attributes:
- Experience in or familiarity with the solar, renewable energy, or manufacturing industries.
- Understanding of global trade compliance, customs documentation, and forced labor regulations.
- Proven ability to handle confidential data with professionalism and discretion.
- Adaptability to fast-changing systems and technology-driven workflows (AI-assisted documentation).
Other perks/incentives:
- HMO month 1
- Monthly performance bonus after regularization
- Engagement activities
- Annual appraisal
- 12 Days Leaves Annually
- US or UK Bank Holidays (depending on account)
- Birthday incentives
- Fun working environment
Information Security Analyst – Global Risk, Compliance
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Position Description
The Information Security Analyst will play a key role in enhancing the organization's global risk, compliance, and security governance posture. The role focuses on supporting vulnerability and risk management, security audits, incident response coordination, and business continuity planning. This is not a SOC monitoring position; instead, the analyst will collaborate with stakeholders to ensure that security frameworks, compliance requirements, and continuity plans are effectively implemented and maintained across the organization.
Experience Required: 5–7 years in Information Security, Risk, or Compliance functions
Your future duties and responsibilities
- Support Security Business Partners in delivering governance, risk, and compliance initiatives.
- Conduct risk assessments, vulnerability tracking, and remediation follow-ups.
- Coordinate security audits (internal and external), ensuring evidence collection and compliance reporting.
- Assist in developing, testing, and maintaining Business Continuity Plans (BCP) and Disaster Recovery (DR) exercises to ensure organizational resilience.
- Collaborate with technical and business teams during incident response, focusing on process coordination.
- Prepare reports, dashboards, and documentation to support compliance, audit readiness, and executive reporting.
- Contribute to security awareness and compliance training initiatives across the enterprise.
- Align security processes with frameworks such as NIST, ISO 27001, CIS Controls, and relevant regulatory requirements.
What We're Looking For
- Governance & Risk Competencies: Understanding of information security principles, GRC frameworks (ISO 27001, NIST, CIS, PCI-DSS), and risk assessment methodologies.
- Business Continuity & Compliance: Familiarity with BCP/DR planning, testing, and integration into risk management and audit functions.
- Technical Awareness (not SOC-heavy): Exposure to cybersecurity concepts, SIEM, firewalls, and vulnerability management tools, with the ability to work alongside SOC/technical teams.
- Preferred Skills: Awareness of cloud security principles, regulatory requirements, and emerging technologies like AI in compliance and resilience contexts.
- Soft Skills: Strong communication, analytical problem-solving, and ability to translate security and risk concepts for diverse business stakeholders.
Required Qualifications To Be Successful In This Role
- Bachelor's in engineering/Science, Computer Science, Cybersecurity, or related field (Master's preferred).
- Certifications such as ISO27001, CISA, CISSP, CISSP, or BCP/DR-related certifications (e.g., CBCP, ISO 22301 Lead Implementer) are a plus.
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Information Security Analyst – Global Risk, Compliance
Posted today
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Position Description:
The Information Security Analyst will play a key role in enhancing the organization's global risk, compliance, and security governance posture. The role focuses on supporting vulnerability and risk management, security audits, incident response coordination, and business continuity planning. This is not a SOC monitoring position; instead, the analyst will collaborate with stakeholders to ensure that security frameworks, compliance requirements, and continuity plans are effectively implemented and maintained across the organization.
Experience Required: 5–7 years in Information Security, Risk, or Compliance functions
Your future duties and responsibilities:
• Support Security Business Partners in delivering governance, risk, and compliance initiatives.
• Conduct risk assessments, vulnerability tracking, and remediation follow-ups.
• Coordinate security audits (internal and external), ensuring evidence collection and compliance reporting.
• Assist in developing, testing, and maintaining Business Continuity Plans (BCP) and Disaster Recovery (DR) exercises to ensure organizational resilience.
• Collaborate with technical and business teams during incident response, focusing on process coordination.
• Prepare reports, dashboards, and documentation to support compliance, audit readiness, and executive reporting.
• Contribute to security awareness and compliance training initiatives across the enterprise.
• Align security processes with frameworks such as NIST, ISO 27001, CIS Controls, and relevant regulatory requirements.
What We're Looking For
• Governance & Risk Competencies: Understanding of information security principles, GRC frameworks (ISO 27001, NIST, CIS, PCI-DSS), and risk assessment methodologies.
• Business Continuity & Compliance: Familiarity with BCP/DR planning, testing, and integration into risk management and audit functions.
• Technical Awareness (not SOC-heavy): Exposure to cybersecurity concepts, SIEM, firewalls, and vulnerability management tools, with the ability to work alongside SOC/technical teams.
• Preferred Skills: Awareness of cloud security principles, regulatory requirements, and emerging technologies like AI in compliance and resilience contexts.
• Soft Skills: Strong communication, analytical problem-solving, and ability to translate security and risk concepts for diverse business stakeholders.
Required qualifications to be successful in this role:
• Bachelor's in engineering/Science, Computer Science, Cybersecurity, or related field (Master's preferred).
• Certifications such as ISO27001, CISA, CISSP, CISSP, or BCP/DR-related certifications (e.g., CBCP, ISO 22301 Lead Implementer) are a plus.
What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Compliance Manager, Global Solutions and Risk Compliance
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Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners' needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazon's product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses, and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazon's worldwide programs such as Dangerous Goods, Global Trade Services, Transport Risk Compliance, Sustainability, Extended Producer Responsibility, Chemical Safety Compliance and Food Safety. GSRC has offices across India, China, Poland, Romania, Jordan, Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
Key job responsibilities
A Manager in GSRC team typically manages a team of up to 20 people. The role can also require managing a team of Subject Matter Experts (SMEs) and Individual Contributor (IC) that acts as support function for teams. Candidate will also be expected to interact with counterparts in other geographies and share best practices across the program and cross program. The basic responsibilities include, but not limited to –
- Own business metrics and processes, aligned with business goals; Implement KPIs(Key Performance Indicators), metrics, audit processes, and best practices to track, maintain and exceed productivity (TPH) and quality (DPMO/defects/internal audit scores) as per service level agreements. Actively manage capacity and triggers for investigations to balance supply and demand.
- Contributes to goal settings for direct team members in lines with process goals.
- Responds to escalations/analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews.
- Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required.
- Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams.
- Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance.
- Prepare and share scorecards monthly following leadership aligned timelines, ensuring effective performance management and optimum employee experience. Acknowledge and reward strong performers.
- Guide new joiners to meet training goals during onboarding and training phases, providing coaching as necessary.
- Recruit top-quality reviewers/classifiers and develop their skills by setting SMART goals and driving developmental plans. Provide regular coaching and feedback to help them grow in functional and leadership skills, expanding team capabilities which provide growth opportunities for future leaders.
- Ensure direct team members adhere to their schedules by punching in and out on time daily, accurately tracking their activities as productive or non-productive and applying leaves on the amazon portal to avoid impact to Utilization and productivity.
- Additional responsibilities may involve taking part in analyzing data trends for planning for the program, ensuring process hygiene for multiple functions, onboarding new processes and running cross program initiatives regarding people engagement.
- 5 years+ working experience and 2+years' experience in service delivery/operations/project management; ability to thrive within a fast paced metrics driven environment
- Minimum 2 years' experience in people management and complex metrics management
- Responsible for performance and development of a downstream team of at least 15 to 20 people in operations
- Be good at data analysis and dive deep; able to work with priority
- Excellent communication skill in English
- Qualifications: Graduate in any stream overall work experience of minimum 5 years
- Strong Analytical ability Good in verbal and written business communication
- Master of Business Administration from tier 1/tier 2 college Lean Six Sigma Green Belt/ Black Belt PMP/Prince Certified
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Global Audit and Compliance Manager
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Job Description
*About TaskUs: *
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
*What We Offer: *
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
The Audit & Compliance Manager is responsible for overseeing a team of auditors to ensure operational account processes, procedures, and performance adhere to security regulations and compliance standards.
This role focuses on preventing and detecting potential fraud, suspicious activities, process deviations, unprofessional conduct, and unauthorized financial transactions through proactive audits and checkpoints. The manager will analyze audit findings, provide feedback and recommendations, and drive continuous improvement initiatives for both internal programs and clients. Regular reporting and stakeholder collaboration are key aspects of this role.
Key Responsibilities
Team Leadership & Oversight:
- Oversee and manage a team of compliance auditors (staff levels).
- Provide guidance, coaching, and support to the audit team.
- Assign and drive targeted cases/interactions for review based on criticality and severity.
- Conduct weekly coaching sessions with Compliance Auditors.
Audit & Compliance Management
- Ensure operational processes, procedures, and performance comply with security regulations.
- Actively observe, monitor, track, and address risks that may lead to fraud and loss of client trust.
- Develop and implement preventive audits and checkpoints for potential red flags, suspicious activities, and fraudulent transactions.
- Conduct audits on various failure modes, including invalid compensation, invalid dasher payout, and unprofessional conduct.
- Identify and escalate any potential hygiene issues.
- Address issues related to process deviations, unprofessional conduct, and invalid/unauthorized provisioning of credits and payouts.
Reporting & Analysis
- Track, analyze, publish, and review weekly and monthly audit and compliance reports with relevant stakeholders.
- Report audit results on a daily, weekly, and monthly basis.
- Analyze audit findings to identify opportunity areas and drive continuous improvement.
- Provide insights and offer recommendations based on audit observations.
Stakeholder Collaboration
- Collaborate with global operations leadership, clients, and other relevant departments.
- Liaise with clients for compliance and hygiene audits and requests.
- Gather inputs from compliance auditors for briefings and insights creation.
- Work closely with digital teams to automate and use digital capabilities to reduce manual audit requirements.
Process Improvement
- Suggest process and system improvements with quantified improvement/risk opportunity.
- Participate in strategic projects for the campaign/Line of Business (LOB).
- Maintain data and all repositories related to hygiene and compliance.
- Maintain change management logs for hygiene and Zero Tolerance Policy (ZTP) documents.
- Coordinate with Learning Experience (Lx) to develop training needs analysis.
*How We Partner To Protect You: *
TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
*DEI: *
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL
.
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
Req Id: R_2509_11950
Posted At: Wed Sep :00:00 GMT+000 (Coordinated Universal Time)
Global Risk and Compliance Manager
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Hybrid: 2 days onsite, 3 days WFH - Dayshift only
Job Responsibilities:
Risk Management:
Conducts risk assessments for various departments and functions, analyzing potential business impact due to loss of digital systems.
- Identify, analyze, and evaluate digital systems and data related risks, including potential threats,vulnerabilities, and impacts on business continuity.
- Develop and implement risk mitigation strategies and controls to minimize the likelihood and impact of disruptions.
- Conduct regular risk assessments and gap analyses to identify emerging risks and recommend appropriate risk treatment measures.
- Monitor and report on risk indicators and metrics to ensure proactive risk management.
Business Continuity Planning:
Align recovery time and point objectives with requirements from the business and technical/financial viability for critical systems.
- Ensure system-specific recovery playbooks for critical digital systems are designed, documented, and maintained by the relevant technical teams, and capable of supporting the agreed recovery time and point objectives.
- Develop comprehensive continuity plans with the business that defines how they will continue to operate while system recovery is ongoing; reviews, revises, and expands existing plans and protocols.
- Ensure business continuity plans are developed, owned, and maintained by business stakeholders.
- Conduct regular tests, drills, and exercises to validate the effectiveness of system recovery plans and identify areas for improvement.
Compliance and Regulatory Requirements:
Stay up to date with relevant industry standards, best practices, and regulatory requirements related to IT risk management and business continuity.
- Ensure compliance with applicable laws, regulations, and contractual obligations.
- Conduct periodic audits and assessments to evaluate compliance.
- Implement corrective actions for compliance gaps.
Stakeholder Engagement:
Collaborate with internal stakeholders, including IT teams, executive management, and business units, to understand their requirements and align risk management and business continuity initiatives with organizational goals.
- Provide guidance and support to business units during the development and implementation of business continuity plans.
- Act as a subject matter expert on IT risk management and business continuity, providing training and awareness programs to enhance the organization's overall resilience.
- Develops (with support from vendor) and provides staff training on risk management/business continuity and disaster recovery.
- Support the Group IT Director, Head of Security in the definition of the strategic orientations of digital risk management at Hoya.
- Participates in the organization's business continuity planning together with HSE, Risk to align the organization's emergency management plan with established best practices.
Education/Training:
- University degree or college diploma in computer science or information security.
Experience & Skills:
- 10+ years of experience in IT Operations or Risk Governance.
- Strong governance builder mindset preferred - Governance mindset, stakeholder management, global exposure
- Proven track record in developing and implementing IT business continuity plans.
- Strong strategic thinking, problem-solving, and analytical skills.
- Experience identifying risks in business processes and hypothetical scenarios.
- Ability to collaborate in emergency planning and continuity initiatives.
- Deep understanding of IT risk management frameworks (ISO 27001, NIST, COBIT).
- Familiarity with regulatory and industry standards (GDPR, HIPAA, SOX, PCI DSS).
- Effective communication and interpersonal skills for collaboration across levels.
- Experience in incident response and crisis management preferred.
- Professional certifications like CBCP or CISSP are a plus.
- Skilled in policy and process creation, management, and documentation.
- Willingness to work flexible hours and travel as needed.
- Strong interpersonal skills; approachable and team-oriented.
Global Access Management Compliance Specialist
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Job Description
· At least 2 -5 years experience in access management, or risk management.
· Control, Compliance, Audit, and/or Operational Risk experience is desirable.
· Proficient in basic MS Office applications (Excel, Outlook, Powerpoint, Word) required.
· Working knowledge of SAP (or other ERP's) is an advantage
· Familiarity with SOX documentation procedure and SOX certification is desirable.
· Knowledge of the Banking environment is a plus.
· Strong customer focus with excellent communication, and presentation skills.
· Good interpersonal, as well as both oral and written communication skills.