1,330 Global Assistant jobs in the Philippines

Global Assistant Marketing Manager, Oral Care

Taguig, National Capital Region ₱1500000 - ₱2500000 Y Unilever

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Job Description

Job Position: Global Assistant Marketing Manager, Oral Care
Reports to: Oral Care & Baby Care Marketing Manager
Scope: Global
Location: Vietnam, Philippines, India
Unilever International
Unilever International is Unilever's fastest growing and most entrepreneurial business with over a billion euro in turnover. UI's purpose is to serve the underserved – markets, consumers, channels, brands, working in as a Growth Partner for Unilever's Business Units (BU) and Business Groups (BG).

UI has been operating successfully as an alternate RtM, servicing white space opportunities not exploited by local operating countries through a network of 500+ market expansion service providers and specialists via seeding initiatives. It is a global business unit with 9 hubs (Singapore, US, UK, Korea, India, Dubai, France, Philippines, and Mexico) with a diverse range of products, with expertise in utilizing Distributors and Consolidators network to reach consumers in over 75 countries.

UI has a unique, agile and fast paced culture which is presented by 5 amazing traits:

  • Deep Hunger to make a Difference
  • Passion for Execution
  • Consumer & Customer Obsession
  • Inspiring & Nurturing our Tribe
  • Work and Win as ONE Team

Main Job Purpose
The Global Assistant Marketing Manager, Oral Care, will play a key role in driving Innovation & Scaling Up of Oral Care Brands globally. This role involves understanding the key market white spaces, consumer needs, upcoming oral care formats that consumers are interacting with and then, work with teams in delivering solutions under brands like Signal, Pepsodent, Close Up, Fluocaril, Amodent and more. This role also works closely with global business units in building a seeding strategy to drive business growth.

Some of the key deliverables for the role will be:

  • Develop and work on delivering 3-year innovation strategy for the portfolio of brands across BUs
  • Work with CMI teams in generating sharp market insight through consumer insight study, analysis and market observation
  • Work with marketing manager in developing disruptive best-in class omni-channel marketing plans and communication for activating the BUs and for key launches
  • Supporting sales managers to ensure OTIF delivery of key strategic projects and targets
  • Leading and working with Cross-function teams in developing and delivering on projects across regions
  • Conducting monthly business reporting and brand seeding reviews
  • Participating in Annual Joint Business Planning with key customers
  • Enable delivery of iTO of €50 mn in the role in the next 3 years

Hence, the marketer who leads this role will have a high bias for action, deep passion for building brands, openness to new ideas and approaches, willingness to work with the team to make an impact on the market and a sense of responsibility, measuring performance by results.

The role will report into the Global Category Head for Oral Care based in Singapore. The role will also interface with all Unilever categories at Director / Brand Manager level and UI R&D and Supply chain teams.

Key Skills / Experiences / Qualifications

  • Exceptional drive and passion to create brilliant mixes and create exceptional marketing solutions
  • Willingness to break records
  • An attitude of Humility and learning
  • Deep consumer empathy and inquisitiveness to find solutions beyond the obvious
  • Ability to challenge the status quo and ask the question why not
  • Desire to engage with contrary points of view with a positive spirit and find win win solutions
  • Confidently work with senior stakeholders without losing one's point of view
  • Decisiveness and initiative to lead the agenda and set the stage for great results

Relevant Experience / SOL

Essential

  • Marketing experience in BD and/or BB in any region / globally with a strong consumer focus
  • Strong track record of consistent in market delivery
  • Deep desire to do something exceptional in life

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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Global Assistant Marketing Manager, Oral Care

Taguig, National Capital Region Unilever

Posted 4 days ago

Job Viewed

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Job Description

Job Position: Global Assistant Marketing Manager, Oral Care
Reports to: Oral Care & Baby Care Marketing Manager
Scope: Global
Location: Vietnam, Philippines, India
Unilever International
Unilever International is Unilever's fastest growing and most entrepreneurial business with over a billion euro in turnover. UI's purpose is to serve the underserved - markets, consumers, channels, brands, working in as a Growth Partner for Unilever's Business Units (BU) and Business Groups (BG).
UI has been operating successfully as an alternate RtM, servicing white space opportunities not exploited by local operating countries through a network of 500+ market expansion service providers and specialists via seeding initiatives. It is a global business unit with 9 hubs (Singapore, US, UK, Korea, India, Dubai, France, Philippines, and Mexico) with a diverse range of products, with expertise in utilizing Distributors and Consolidators network to reach consumers in over 75 countries.
UI has a unique, agile and fast paced culture which is presented by 5 amazing traits:
+ Deep Hunger to make a Difference
+ Passion for Execution
+ Consumer & Customer Obsession
+ Inspiring & Nurturing our Tribe
+ Work and Win as ONE Team
Main Job Purpose
The Global Assistant Marketing Manager, Oral Care, will play a key role in driving Innovation & Scaling Up of Oral Care Brands globally. This role involves understanding the key market white spaces, consumer needs, upcoming oral care formats that consumers are interacting with and then, work with teams in delivering solutions under brands like Signal, Pepsodent, Close Up, Fluocaril, Amodent and more. This role also works closely with global business units in building a seeding strategy to drive business growth.
Some of the key deliverables for the role will be:
+ Develop and work on delivering 3-year innovation strategy for the portfolio of brands across BUs
+ Work with CMI teams in generating sharp market insight through consumer insight study, analysis and market observation
+ Work with marketing manager in developing disruptive best-in class omni-channel marketing plans and communication for activating the BUs and for key launches
+ Supporting sales managers to ensure OTIF delivery of key strategic projects and targets
+ Leading and working with Cross-function teams in developing and delivering on projects across regions
+ Conducting monthly business reporting and brand seeding reviews
+ Participating in Annual Joint Business Planning with key customers
+ Enable delivery of iTO of 50 mn in the role in the next 3 years
Hence, the marketer who leads this role will have a high bias for action, deep passion for building brands, openness to new ideas and approaches, willingness to work with the team to make an impact on the market and a sense of responsibility, measuring performance by results.
The role will report into the Global Category Head for Oral Care based in Singapore. The role will also interface with all Unilever categories at Director / Brand Manager level and UI R&D and Supply chain teams.
Key Skills / Experiences / Qualifications
+ Exceptional drive and passion to create brilliant mixes and create exceptional marketing solutions
+ Willingness to break records
+ An attitude of Humility and learning
+ Deep consumer empathy and inquisitiveness to find solutions beyond the obvious
+ Ability to challenge the status quo and ask the question why not
+ Desire to engage with contrary points of view with a positive spirit and find win win solutions
+ Confidently work with senior stakeholders without losing one's point of view
+ Decisiveness and initiative to lead the agenda and set the stage for great results
Relevant Experience / SOL
Essential:
+ Marketing experience in BD and/or BB in any region / globally with a strong consumer focus
+ Strong track record of consistent in market delivery
+ Deep desire to do something exceptional in life
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Marketing
Job Type: Full time
Industry:
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GDS Global Counsel Assistant Director

Taguig, National Capital Region ₱1500000 - ₱2500000 Y EY

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Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

GDS Global Counsel - Philippines
The GDS firms are various service delivery centers from which EY Client Service and Enablement Services teams operate to deliver strategic support to EY member firms. GDS spans all geographies, practices, services lines, sectors and competencies within EY to deliver deeply integrated services that result in efficient and world-class solutions.

The opportunity
Our Global Delivery Services business (GDS) is seeking a qualified lawyer to support GDS operations across our GDS locations with focus on legal matters associated with our operations at Philippines. The lawyer will be part of the GDS Legal Team and will advise, oversee and provide strategic direction on all matters relating to commercial contracts, providing employment law advisory with ability to advice on all matters requiring legal advice in GDS Philippines while also extending support to other GDS locations.

The GDS Legal Team (GDS GCO) is part of the Global GCO team and is responsible for all legal support to the GDS business.

Job Title: Global GDS Legal Counsel
Job Rank:
Assistant Director
Function: General Counsel's Office
Location: Taguig City, Philippines
You will be part of the GDS Legal Team responsible for advising or overseeing advice in relation to all contract and employment law related matters across the GDS centres in India, Poland, China, Argentina, the Philippines, UK, Sri Lanka, Hungary, Spain, Mexico and other upcoming GDS locations with primary focus on matters in Philippines. You will be working closely with the other members of the GDS Legal Team, GDS Talent team as well as business stakeholders in all GDS locations.

Your Key Responsibilities
Your primary responsibility will be to work alongside the GDS GCO Leads for employment and contract portfolios, to assist and advise on all aspects relating to contract and employment/labour law matters.

The incumbent in the role shall:

  • You will be responsible for drafting, negotiating and advising on various contracts, in particular: sponsorship contracts; meeting and events contracts; services contracts; real estate; corporate responsibility contracts.
  • Possess sound understanding on contract and employment/labour laws in Philippines and work with the other GDS jurisdictions to oversee advice and strategy on employment law matters. Have experience on matters of employee hiring and separation.
  • Create documents of support relating to employment law and employee relations, including memos and templates in compliance with legal requirements.
  • Support the Employment Lead and HR teams in formulating and/or revising Policies.
  • Advice, support and oversee matters of corporate transactions, corporate secretarial matters and independently advice on disputes and litigations.

Skills And Attributes For Success

  • Sound knowledge and understanding of contract and employment/labour laws of Philippines, together with experience of working with other jurisdictions in a global corporate environment.
  • Commercial awareness of the business issues facing the GDS organisation across locations.
  • The ability to translate complex legal advice into practical advice for a range of stakeholders who may be unfamiliar with the legal environment.
  • Build & maintain trusted and effective inter-personal relationships and adopt a sensitive approach to intercultural contacts, communication and ways of working.
  • Highest standards of excellence and personal integrity.
  • Being flexible, organised and adaptable; able to work effectively in a fast-paced environment and prioritise key areas of responsibility where deadlines may conflict.
  • Strong personal communication skills, including an excellent command of the English language.
  • Sound decision-making based on risk assessment and evaluation.
  • Ability to operate with limited supervision, whilst keeping leadership abreast of key matters.
  • Strong written skills, including drafting legal advice, contracts and policies.
  • Working knowledge of Excel, Word & PowerPoint. Demonstrated comfort in use and adoption of technology and tools for streamlining legal support.

To qualify for the role, you must have

  • A graduate/post graduate degree in Law.
  • Professional qualification/certification in Philippines.
  • Strong cross border experience working in a global environment.
  • At least 10 years of relevant experience.
  • Ideally, prior experience of working in an In-house Legal Department supporting commercial contracts and employment law portfolios.
  • Proficiency in English: Candidates must demonstrate a high level of proficiency in English, both written and spoken. This is essential for effective communication within our team and with our clients. Preferably, candidates should possess a recognized certification of English proficiency (e.g., TOEFL, IELTS, Cambridge English Qualifications) to validate their language skills.

What Working At EY Offers
At EY, we're dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring people in meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around;
  • Opportunities to develop new skills and progress your career;
  • The freedom and flexibility to handle your role in a way that's right for you;

About EY
As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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Office Management and Admin Assistant

₱180000 - ₱360000 Y J Tanglaw Group of Pawnshops, Inc.

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Job Description

The job holder will be responsible for the following:

  • Performing office support duties and providing administrative support to the CEO and the Board of Directors
  • Maintaining contact lists and acting as point of contact for internal and external clients
  • Overseeing monthly inventory and purchasing replenishment of office materials
  • Processing invoices and expense reporting for purchases
  • Ensuring optimal use of office equipment, supplies, and inventories
  • Monitoring of orderliness in all areas of the head office and its premises
  • Note-taking during meetings wherein the CEO is the presiding officer
  • Answering phone call and directing them to the appropriate person
  • Greeting visitors and ensuring warm welcome to guests, clients, and business partners
  • Creating, editing, and formatting documents such as letters, reports, presentations and spreadsheets
  • Creating and maintaining filing systems
  • Managing calendars, scheduling appointment and meetings, coordinating schedules, and sending meeting reminders

Skills and abilities:

  • Excellent oral and written communication skills
  • Great active listening skills
  • Strong project management and organization skills
  • Report preparation and presentation skills
  • Strong analytical and problem-solving skills
  • Ability to maintain high level of confidentiality
  • Basic computer literacy

Desirable qualifications:

A bachelor's degree in office management or any business administration courses and and at least 2 years of work experience in administrative support or a similar role.

Work schedule:

8:00 AM to 5:00 PM - Monday to Saturday

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Administrative & Office Management Executive (47684)

Makati City, National Capital Region ₱900000 - ₱1200000 Y RCX RECRUITMENT INC.

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Job Description

【Responsibilities】

・Oversee office administration, including general affairs, HR, accounting, and secretarial tasks

・Support Japanese expatriates and visitors with travel, logistics, and office coordination

・Assist with payroll processing, compliance reporting, and labor law requirements

・Manage confidential information with professionalism and discretion

・Coordinate with government agencies (tax, labor, etc.) and external service providers (law firms, accounting firms, consultants)

・Prepare and maintain reports, records, and documentation for smooth office operations

・Contribute to procedures and requirements related to the future local incorporation of the office

MUST】

・Proven experience in administration, HR, payroll, accounting, secretarial support, or office management

・Familiarity with Philippine labor law, payroll processing, and statutory reporting requirements

・Strong organizational skills with the ability to handle confidential information responsibly

・Proactive and independent, with the ability to drive tasks without constant supervision

・Effective communication skills in English and Filipino

・Proficiency in Microsoft Office (Word, Excel, PowerPoint)

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Global Contracts Assistant Manager, Shared Services

₱104000 - ₱130878 Y Melco Resorts & Entertainment

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Job Description

REQ10340 Global Contracts Assistant Manager, Shared Services (Open)

Position Summary
The Global Contracts Assistant Manager is responsible for assisting in the management of international contracts, ensuring compliance with legal requirements, negotiating terms, and collaborating with cross-functional teams, reviewing draft agreement, tracking contract lifecycles, and supporting contract-related processes on a global scale.

Primary Responsibilities

  • Oversees the entire lifecycle of contracts from creation to execution adhering to legal requirements.
  • Work closely with cross-functional teams, including Legal, Supply Chain, and Business Units to gather input and address contract-related issues.
  • Engage in negotiations with vendors and/or contractors to establish favorable contract terms and conditions.
  • Review agreement drafts and make necessary recommendations adhering global policy.
  • Familiarization of applicable laws, and regulations of all Melco properties.
  • Implement continuous improvement initiatives to enhance the efficiency and effectiveness of the contract lifecycle process, incorporating feedback and industry best practices.
  • Maintains comprehensive and organized documentation related to contracts and ensuring accessibility for auditing and reporting purpose.
  • Ensures contract databases are up-to-date for proper monitoring and ensure timely follow throughs.
  • Prepares accurate report for analyzation and assessment.
  • Performs other duties and responsibilities as may be assigned by immediate superior depending on business operation requirement.
  • Ensures good rapport to maintain positive environment.
  • Keep abreast of global regulatory changes affecting contract processes, ensuring the company's procedure remain in compliance with evolving global standards and requirements

MAIN CONTACTS

  • Internal Communication:
  • All Supply Chain, and Business Units
  • All Melco Locations
  • External Communication:
  • Vendors
  • Service Providers

Key Performance Indicators

  • Accurate with a keen attention to details.
  • Proficiency in managing databases and utilizing relevant software for accurate record-keeping and reporting.
  • Ability to build and maintain positive relationships, and effective communications with internal teams, and vendors across different regions addressing concerns professionally.
  • Understanding of global regulations and compliance requirements related to vendor registration in all Melco properties.

Qualifications
I. Experience

At least 1-year experience in procurement or supply chain management, or legal management

II. Education

Bachelor's Degree in Accounting, Finance, Business Management, IT, or Supply Chain

III. Skills / Competencies

  • Ability to lead and inspire a team, fostering a collaborative and efficient work environment.
  • Understanding of international business practices, cultural nuances, and legal variations in different regions.
  • Proficiency in negotiating contract terms for a favorable outcome while maintaining a positive relationship.
  • Strong verbal and written communication skills and collaborate effectively with diverse stakeholders.
  • Advanced Excel skills (v-lookups, pivot tables, etc.) for reports and analyzation.
  • Strong analytical and problem-solving skills, with keen understanding of relevant cost drivers for demand management.
  • Efficiently manages time and resources to meet deadlines and maintain a smooth workflow.
  • Able to work under pressure and adapt to changes for continuous improvement

IV. Other Attributes

  • Maintains a high level of confidentiality when dealing with vendors.
  • Upholding a high level of honesty and ethical conduct in all dealings, fostering trust with stakeholders.
  • Adheres to and supports the company's vision and values.
  • Achieves agreed objectives and accepts accountability for results.
  • Clearly understands the strategic Vision of the Company and how it impacts on the Business Unit/Function.
  • Capacity to handle challenges and setbacks, maintaining composure and adapting strategies as needed.
  • Ability to respond effectively to issues during contract negotiation process.
  • Builds a professional network to maintain positive work environment and encouraging teamwork with colleagues.
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Intern/Trainee Office Management and Administrative

₱150000 - ₱250000 Y PricewaterhouseCoopers Business Services Philippines Co., Ltd. ("PwC BSP")

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Job Description

Qualifications:

  • Currently pursuing Business Administration or related field.
  • Willing to report in Cebu Office.
  • Responsible for managing and coordinating office operations, ensuring smooth workflow, and supporting teams or executives with tasks such as scheduling, documentation, communication, and data management.

Job responsibilities:

  • Office Management: Organizing files, managing supplies, and maintaining office systems.
  • Scheduling: Coordinating meetings, appointments, and travel arrangements.
  • Communication: Handling phone calls, emails, and correspondence on behalf of teams or executives.
  • Documentation: Preparing reports, presentations, and maintaining records.
  • Data Entry & Management: Updating databases, spreadsheets, and filing systems.
  • Support Services: Assisting departments like operations with administrative tasks.
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Retail Sales and Office Management Staff

Makati City, National Capital Region ₱22000 Y Metro Tiles, Inc.

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Job Description

VIA DURINI is currently looking for Retail Sales and Office Management Staff

DUTIES AND RESPONSIBILITIES:

  • Be the Point of Contact for the showroom in the absence of the MD or any Senior Sales team member. Take down general information for al walk-in clients, assist, and greet them.
  • Assisting with the Sales team for the preparation of presentations, proposals, and quotations. Assistance during job/site visit if needed.
  • Assist Sales team identify new clients through various lead generation methods such as cold calling, topline research on social media, yellow pages, or other methods of gaining contact information of companies relevant to the industry,
  • Organizing filing of records: sales invoice, check and cash vouchers, delivery receipts, etc ensuring confidentiality at all times.
  • Maintain and update the inventory of the showroom. Create requests of needed supplies.
  • Manage petty cash system.
  • Document daily administrative tasks; maintain the record and files.
  • Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information.
  • Manage and record all incoming and outgoing documents.
  • Maintain training records and databases to track participant attendance, feedback, and completion.
  • Manage employee records (201 file) and provide support to the Office Management team on new hire onboarding, terminations, and updating employee information in database.
  • Provide HR-related support such as recruitment, monitor and manage employee time off request, payroll processing, employee benefits.
  • Escalate any employee inquiries regarding HR policies, benefits, and other HR-related matters to the Office Management team.
  • Provide administrative functions and perform other duties and related activities as assigned by the President/MD.

QUALIFICATIONS:

  • Bachelor's degree in Business Management, Architecture, Interior Design, or related field.
  • At least 2 years of experience in sales is preferred, but fresh graduates with a strong interest in sales are encouraged to apply.
  • Ability to develop and maintain positive relationships with colleagues, clients, and stakeholders.
  • Working knowledge of the high-end furniture or real estate market in the Philippines is a plus.
  • Must have a high degree of initiative, independence and flexibility with the ability to think out of the box.
  • Must be fluent in English with strong verbal and written communication skills.
  • Time management and organization - use a variety of organization methods, including calendar management to handle multiple projects.
  • Ability to work independently and prioritize tasks effectively with strong problem-solving skills, detail-oriented, with a can-do attitude.

Initial Interview:

  • 909 Gregorio Araneta Ave., Sto. Domingo, Quezon City (Quadrotiles Bldg)

Final Interview:

  • 2302 Chino Roces Ave. Ext. Makati City (Via Durini)

Walk-in applicants are accepted between 9AM to 1PM at Quadrotiles Building. Look for HR Christine.

Job Type: Full-time

Pay: Php22,000.00 per month

Benefits:

  • Additional leave
  • Promotion to permanent employee

Ability to commute/relocate:

  • Makati: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Do you have a background/experience with sales, operations, and HR?

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Work Location: In person

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Administrative & Office Management Executive (476840) - Makati

Makati, National Capital Region RCX Recruitment Inc.

Posted 4 days ago

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Job Description

Salary: 30,000 - 50,000



We are seeking a highly organized and proactive Administrative & Office Management Executive to handle a wide range of administrative operations, including general affairs, HR, accounting, and secretarial support.



Required Experience:

・Proven experience in administration, HR, payroll, accounting, secretarial support, or office management

・Familiarity with Philippine labor law, payroll processing, and statutory reporting requirements

・Strong organizational skills with the ability to handle confidential information responsibly

・Proactive and independent, with the ability to drive tasks without constant supervision

・Effective communication skills in English and Filipino

・Proficiency in Microsoft Office (Word, Excel, PowerPoint)

・Experience in corporate accounting or finance within a company setting is an advantage.

・Prior involvement in liaising with local authorities and external professional service providers



Responsibilities:

・Oversee office administration, including general affairs, HR, accounting, and secretarial tasks

・Support Japanese expatriates and visitors with travel, logistics, and office coordination

・Assist with payroll processing, compliance reporting, and labor law requirements

・Manage confidential information with professionalism and discretion

・Coordinate with government agencies (tax, labor, etc.) and external service providers (law firms, accounting firms, consultants)

・Prepare and maintain reports, records, and documentation for smooth office operations

・Contribute to procedures and requirements related to the future local incorporation of the office
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Global Customer Hub Assistant Manager

Taguig, National Capital Region ₱1200000 - ₱3600000 Y Unilever

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Job Description

Job title: Global Customer Hub Assistant Manager

Location: Manila, Philippines

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

Global Customer Hubs

The Global Customer Hubs is the solutions partner of Customer Operations and Customer Development for the E2E "run" operations of Unilever. We partner with these business functions to deliver speed, agility, and efficiency in Promotional Planning & Execution, E2E SC Planning, Order-to-Delivery, Bill-to-Cash, Master Data, and Reports.

The Global Customer Hubs team reimagine processes end to end, elevating them into global hubs empowered with technology and run by industry leading partners. We deliver superior customer experience and perceive frictionless operations, while releasing capacity in markets to focus on generating and fulfilling demand, powered by digital and AI. The hubs are a critical enabler for growth by reducing complexity, releasing capacity, and unleashing technology in operations.

We aim to become the industry-First E2E Value Network Operation that Drives Superior Customer Experiences to enable Growth. We do this through Digital Technology, Artificial Intelligence, strong partnerships, and Future-Fit People.

Job Purpose

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about leading transformation through digital, hubs, and standardization of processes in end-to-end operations, then this role is just for you.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

You will be the focal point for ensuring that processes owned by the hub are run effectively and efficiently across the entirety of the end-to-end operations (Promotional Planning & Execution, E2E SC Planning, Order-to-Delivery, Collections, Master Data, and Reports).

Deliver value through operational excellence

Accountable for ensuring day to day operations is delivered with superior experience by the hub for the market. Drive KPIs/SLAs and evaluate for any additions/ changes with changing business requirements

  • Accountable for a robust and fully functioning governance model between market, hub, and product/capabilities teams. Holding the cross-functional team accountable for the role they play in bringing the design to life. This includes ensuring rigorous GFCF and operational controls, and an effective BCP is in place in the hub operations
  • Accountable for ensuring operations is on its path toward world class level of productivity through continuous improvement. This includes delivery of the committed hub efficiencies, ensuring actual FTE in operations matches what is in the contractual price workbooks
  • Enable growth through standardization and digital transformation - Leverage global scale of operations by driving standardization of operations as per the global process model, working closely with the markets and hubs
  • Drive maximum adoption of technology – both in terms of breadth of application across different scenarios / use cases, and depth of usage (i.e. level of no touch operations). This requires coordination and collaboration with the market, hub, and product & capabilities teams
  • Develop the hub into a solutions partner providing decision support through analytics and insights
  • Build a winning team - Lead a partner development program to ensure hubs have the right capabilities to deliver superior experience and a winning operation
  • Improve Univoice Scores (especially Culture Index)
  • Lead and actively participate in the global network of hubs
  • Finally, and critically, as the lynchpin for customer hubs, this role is accountable for operating, developing and sustaining a high performing team to deliver across the key areas of responsibility. The person must establish a deep understanding of the customer hubs model and bring it to life through a high level of business intimacy with the market process owners

EXPERIENCES, SKILLS & QUALIFICATIONS

  • Bachelor's degree in supply chain, Engineering, or Business/Management
  • Minimum 3 years of experience working in Supply Chain management, Order to Cash, or CD Operations
  • Experience in delivering day to day operations and transformation for one or more of the process streams in scope - Promotional Planning & Execution, E2E SC Planning, Order-to-Delivery, Collections, Master Data
  • Proven business/financial acumen, prior experience managing a large operational business unit
  • Experience in driving standardization, digital adoption, and analytics that enable the business to make better decisions, drive growth/efficiency, and gain competitive advantage
  • Experience in working with and delivering through strategic partners, knows how to leverage the relationship and commercial contract to maximize value for Unilever
  • Proven experience in complex transformation programs/change management and setting up new capabilities

Skills

  • Strategic thinker and integrator – able to conceptualize and articulate a vision of new ways to address business problems more effectively. Able to cut across functions and teams end to end to solve problems and deliver results
  • Execution-driven - able to translate vision into reality and hold the cross functional team accountable in order to deliver results across the ecosystem
  • Solutions mindset - focusing more on solutions instead of problems, able to identify root causes and drive the right actions / interventions

Leadership

  • Care Deeply: Cares deeply about how customers experience

    our brands every day, everywhere; about our people's growth and development and our impact on the planet. Cares about our performance, to a point where it hurts when we don't win.
  • Focus On What Counts: Ruthlessly prioritizes what really, really matters, and allowing us to do better on fewer things. We set clear and stretching goals and recognise maximum performance impact.
  • Stay Three Steps Ahead: Thinks boldly and creatively to make breakthroughs in performance. We are always curious and confident anticipating and staying ahead of customer needs and external trends to beat the competition.
  • Deliver with Excellence: Delivers everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we've said we will do.

ARE YOU INTERESTED?

Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

Unilever embraces diversity and encourages applicates from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Kate Cruz at

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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