5,884 German Speaking jobs in the Philippines

Job Description

The Subject Matter Expert (SME) is responsible for providing process expertise, real-time operational support, and performance guidance to the operations team. Acting as a bridge between frontline agents, quality, and training teams, the SME ensures service excellence, process compliance, and continuous improvement in line with client expectations.

Qualifications:

Proficient in both English and German (speaking, reading, writing and listening)

Must have at least 1yr BPO experience.

Amenable to work onsite and shifting schedule in MAKATI

Can start asap.

Role Summary:

We are seeking a highly organized and proactive German-speaking Executive Assistant to provide administrative and operational support to our Founder. This role involves managing client communications, coordinating tasks with freelancers, scheduling meetings, and helping improve workflows and processes to support business growth.

Key Responsibilities:

• Serve as the main point of contact for client communications and follow-ups (in English and German).
• Manage the Founder's calendar, schedule meetings, and coordinate appointments.
• Assist with ITIN application coordination and client onboarding.
• Delegate, track, and follow up on tasks assigned to freelancers (web/IT, LinkedIn outreach, social media).
• Maintain organized digital files and documentation via Google Drive.
• Help develop and standardize workflows, SOPs, templates, and checklists.
• Support performance tracking and accountability using Notion.

Qualifications:

• Excellent written and spoken English and German.
• Minimum 2 years of experience as an Executive Assistant, Virtual Assistant, or in Operations Support.
• Strong organizational skills and attention to detail.
• Proficiency with Notion, Google Drive, Calendly, WhatsApp, and Telegram.
• Ability to manage multiple tasks independently with minimal supervision.
• Experience supporting remote teams is a plus.

Job Type: Full-time

Work Location: Remote

Job Type: Full-time

Benefits:

• Work from home

Work Location: Remote

Job Description

The Quality Analyst role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.

Qualifications:

1. Must have a Training and Quality Background - prioritize Quality competencies.

2. English and German language proficiency - Minimum C level for both languages as well as written and spoken.

3. BPO experience - at least agent/SME level, experience on working with ops

4. Ability to skill transfer

5. Retention for 3-5 yrs

6. Module creation skill is a plus

7. Amenable to work onsite and shifting schedule in MAKATI

Job Description

The Quality Analyst role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.

Qualifications:

Proficient in both English and German. (Speaking, reading ang writing)

QA experience in BPO is an advantage.

Amenable to work onsite and shifting schedule in MAKATI

Can start asap.

Job Title: German-Speaking Customer Support Specialist

Location: Manila, Philippines (100% Onsite)

Salary: PHP 90, ,000

Shift: Shifting

Job Description:

We are looking for a German-Speaking Customer Support Specialist to join our dynamic team. The ideal candidate will be fluent in German and have a passion for delivering exceptional customer service. This role requires strong communication skills in both written and spoken German, as well as the ability to handle customer inquiries and resolve issues in a fast-paced, shifting work environment.

Key Responsibilities:

• Provide top-tier customer support through multiple communication channels (phone, email, chat) to German-speaking clients.
• Respond promptly to customer inquiries, ensuring the highest levels of customer satisfaction.
• Troubleshoot issues and provide solutions in German with clear, professional, and courteous communication.
• Document customer interactions and maintain accurate records.
• Collaborate with internal teams to escalate issues and ensure timely resolutions.
• Ensure adherence to company policies, processes, and service standards.

Qualifications:

• Fluent in German: Must be able to speak, read, and write in German.
• Filipino citizen, or holder of a valid TRV (Temporary Resident Visa), PRV (Permanent Resident Visa), or 13A marriage visa.
• Must not require a working visa.
• Willing to work 100% onsite in Manila.
• Previous experience in customer support or call center roles is a plus.
• Strong communication skills in both German and English.
• Proactive, with a problem-solving mindset and the ability to handle customer inquiries effectively.

Company Benefits:

• Competitive salary of PHP 90, ,000
• Comprehensive benefits package (HMO, paid leaves, and more)
• Opportunities for career growth and development within the company
• Shifting work schedule to accommodate global clients

Job Types: Full-time, Permanent

Pay: Php89, Php100,000.00 per month

Application Question(s):

• ARE YOU A FILIPINO CITIZEN?

Education:

• Junior High School (Preferred)

Experience:

• customer support or call center roles: 1 year (Preferred)

Language:

• German (Preferred)

Work Location: In person

Apt Resources is looking for a German Speaking Data Entry Operator to join our team. In this role, you will be responsible for accurately entering, updating, and maintaining data in our databases. Your fluency in German will be essential as you will work with German-speaking clients and stakeholders, ensuring that all information is correctly handled and communicated.

• Input and manage data in various databases in an accurate and timely manner
• Verify the accuracy of data and maintain data integrity
• Assist with generating reports and maintaining records
• Communicate effectively with team members in German to address data-related inquiries
• Ensure confidentiality and security of sensitive information
• Support administrative teams with additional data entry tasks as required

• Fluency in German is a must; additional languages are a plus
• Previous experience in data entry or administrative tasks preferred
• Proficient in Microsoft Office, particularly Excel
• Strong attention to detail and accuracy in data entry
• Excellent organizational and time management skills
• Ability to work independently and within a team
• Strong communication skills, both verbal and written

Competitive salary as per market rates

Be part of a dynamic company that values innovation, teamwork, and professional development.

WOYN PHILIPPINES INC. founded in November 2019, is a wholly-owned subsidiary of nicos AG. Located in Münster, Germany, nicos AG is a trusted partner of medium-sized German market leaders in various industries. Its expertise lies in providing secure global data communications, allowing these companies seamless connectivity with their international locations.

Why Join Us?

At woyn Philippines, Inc. , we believe in creating an environment where our people can thrive — both professionally and personally. Here's what you can look forward to as part of our team:

Hybrid Work Setup

Enjoy the flexibility of a hybrid working arrangement. Our office is based in BGC, but we understand the value of work-life balance. Plus, no onsite work on weekends.

Health Coverage

We offer HMO coverage, with the added benefit of dependent coverage upon regularization — because we care for you and your family.

Career Growth & Development

We are strong champions of continuous improvement and learning. You'll have access to training programs, exposure to global teams, and opportunities to grow in a multicultural working environment.

Employee Engagement

We believe work doesn't have to be boring We have regular engagement activities that help build connection and keep things fun.

Curious? Check out our social media pages to get a glimpse of our culture in action

Our office is located at The Finance Centre in BGC and we are looking to expand our operations. We are currently in search of:

Job Summary:

The German-Speaking 1st Level Network Analyst serves as a first point of contact for internal and external customers and ensures that inquiries and concerns are resolved effectively and efficiently. This role is responsible for providing initial technical support and troubleshooting for network-related issues.

This role reports to the Global Service Desk Supervisors in Manila and Muenster.

Eligibility: Open to Filipino citizens or foreigners who are legally entitled to live and work in the Philippines.

Job Description:

• Provide technical and general support services to global clients by responding to inquiries, monitoring hardware performance remotely to identify and address potential problems and risks as well as handling and resolving tickets according to defined Service Level Agreements (SLAs);
• Properly escalate and coordinate priority issues to next level support for handling;
• Provide status reports and important operational details to Seniors and Supervisor;
• Deliver exceptional customer service focused on achieving client satisfaction;
• Work in a rotating 24/7 shift roster and to collaborate closely with our teams in Germany, Australia and other colleagues in the nicos Group of companies.

Experience and Qualifications Required:

• Proficiency in written and verbal communication using German language (B1-B2 Level) is required;
• Excellent command of the English language;
• A minimum of a college-level education, preferably with a degree in Information Technology, Computer Science, or a related field;
• A background in service desk, customer service, or IT support is highly advantageous;
• Knowledge in MS Office Applications (Outlook, Word, Excel and PowerPoint);
• Demonstrates high-level of confidentiality and compliance to company policies and procedures (e.g. data privacy);
• Demonstrates commitment to continuous learning and professional development to drive ongoing improvements;
• Ability to work effectively in a diverse environment, collaborating with colleagues and clients from various backgrounds;
• Ability to effectively respond to incoming support requests through various channels including email, phone calls, and ticketing systems;
• Effective at escalating priority issues and handing over complex cases as needed;
• Knowledge in Linux multi-user operating system is an advantage;
• Fresh graduates are welcome to apply.

Desired Qualities:

• Strong people and communication skills;
• Highly customer service-oriented;
• Patient, courteous and friendly with a positive attitude;
• Detail oriented and highly organized;
• Effective time management and prioritization skills;
• Should be able to work with minimum supervision;
• Must possess the ability to learn new programs and processes quickly;
• Must have the ability to thrive in a multicultural team atmosphere;
• Should be able to work and interact with people of various nationalities and levels;
• Willing to work in shifts (morning, mid and graveyard);
• Willing to work during weekends and holidays;
• Willing to work on-site in BGC.