7,433 German Speaker jobs in the Philippines

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We are looking for awesome German Specialist for our awesome # team

Responsibilities:

• Proactively engage with customers to understand their needs and concerns, and provide tailored solutions to address them
• Develop and maintain positive relationships with customers, ensuring their satisfaction and loyalty
• Handle inbound customer calls and emails, providing prompt and effective resolutions
• Identify and implement strategies to retain customers and minimize churn
• Collaborate with cross-functional teams to enhance the customer experience
• Continuously monitor and improve personal performance metrics to exceed targets
• Participate in training and development programs to enhance your skills and knowledge

Requirements:

• NO EXPERIENCE REQUIRED
• Must be proficient with the German language
• Good understanding of customer service processes, tools and best practices with a strong customer-centric focus
• Ability to multi-task (Speak to customers on phone and type case notes in concurrence)
• Should be willing to work onsite on a night/shifting schedule in BGC, Taguig

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
• Language: German and English

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Premium Allowance
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Job Requirements:

• Bachelor's Degree – preferably area of specialization in Business Management, Communications, Sales and Marketing, and Business Administration.
• At least 1+ years' experience as Subject Matter Expert in a B2B customer service or account management setting, handling order management, customer queries, cases, requests and complaints.
• Excellent written and verbal communication skills (English and German).
• Ability to prioritize and complete own workload with minimal supervision.
• Experience of using ERP systems, preferably SAP.
• Willing to work in UK, European and International Time Zones.
• Amenable to work in Hybrid Setup

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Comprehensive Training – No experience? No problem We've got you covered
• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Job Requirements:

• Bachelor's Degree – preferably area of specialization in Business Management, Communications, Sales and Marketing, and Business Administration.
• At least 1+ years' experience as Subject Matter Expert in a B2B customer service or account management setting, handling order management, customer queries, cases, requests and complaints.
• Excellent written and verbal communication skills (English and German).
• Ability to prioritize and complete own workload with minimal supervision.
• Experience of using ERP systems, preferably SAP.
• Willing to work in UK, European and International Time Zones.
• Amenable to work in Hybrid Setup

Visit our Recruitment Hub

• Monday to Friday, 11:00 a.m. to 5:00 p.m.
• 2F Science Hub, Tower 4, Campus Ave., Mckinley Hill, Taguig City

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Comprehensive Training – No experience? No problem We've got you covered
• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

Who we are:

Hytech is a leading management consulting firm specializing in driving digital transformation for businesses in the Fintech industry. We currently operate in 172 countries and have over 1,000 employees in over 30 offices worldwide.

As a group company, we have an expansive network of brands situated across the globe, including Sunton Tech in Australia, Duotech in Singapore, and International Connect Services and Centerfield Business Solutions in Malaysia.

Our Philippines Team:

We work in the financial technology sector and primarily assist supporting trading/investment companies with their operational needs. Our organization is separated into two primary divisions: operations and customer service. The Philippines team is an expansion of our current teams in Taiwan and Malaysia. This is because we are currently handling global accounts and hoping to expand our services to support a 24/7 coverage.

What we do:

We operate at the intersection of business and technology by amalgamating innovative thinking with unrivalled industry knowledge, to deliver end-to-end data-driven solutions for cloud services, cyber-security solutions, IT consultancy, and other support services.

From management consulting to business and technological development, we are committed to providing clients with bespoke solutions that fit their needs and goals.

The Role:

Hytech is hiring a Spanish-Speaking Customer Service Associate Candidates should be at the Associate or Senior Associate level, fluent in Spanish and English, and have customer service experience.

Duties and Responsibilities:

• Assist customers via email and live chat (minimal voice calls)
• Review, verify, and process client documentation and account requests
• Handle daily servicing tasks such as withdrawals and general inquiries
• Collaborate with internal teams to resolve issues efficiently
• Deliver empathetic, professional support with a customer-first mindset

What We're Looking For:

• Fluency in both Spanish and English (DELE B2+ preferred)
• At least 2 years of experience as a Spanish Bilingual in the BPO industry
• Strong attention to detail and a collaborative attitude
• Must be able to read, write, and speak Spanish
• Must be able to communicate in English as well
• Customer service-related experience required

What to expect:

• Career Growth - Achieve a fulfilling career by joining a pioneering account. Utilize all your potential while collaborating with dynamic individuals.
• Competitive Salary - The chance to earn a fair wage is the reward for a job well done. In our business, we put it into action.
• Positive Working Environment - We always aimed to create a stunning workplace that we would be proud to work in, but more importantly, one where employees are always motivated to report to
• Work-life balance - we value the wellness of our employees and ensure that they get to work here that brings them joy and fulfillment

Company Perks:

• Night Differential Pay of 10% (10:00 PM – 6:00 AM)
• Weekend Allowance for full Saturday or Sunday shifts
• Career Advancement with regional exposure
• Inclusive Work Culture that values teamwork and respect
• Fun Perks: Team buildings, birthday treats, free snacks & drinks
• Prime Office Location near SM Megamall and Robinsons Galleria

Why Join Us?

At our company, we believe in fostering a true sense of teamwork. We value collaboration, initiative, and a strong work ethic. If you're seeking a structured, supportive environment where you can grow and make a meaningful impact, this is the perfect opportunity for you.

Ready to take the next step? Click the "Apply Now" button and let's connect Alternatively, feel free to reach out to me directly or refer someone you think would be a great fit by sending me an email at

We look forward to welcoming you aboard

Job Description:

• Process client requests and resolve issues via live chat, and email through the CRM system while paying attention to accuracy and detail.
• Escalate the issue to the appropriate specialist when needed via Zendesk or Fresh work.
• Update clients on their request status accordingly.
• Verify documents submitted by clients on an hourly basis.
• Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
• Understand the company's business functions and roles by attending company seminars and meeting the required assessment target.
• Achieve quarterly KPI targets set by the customer support manager.
• Perform other ad hoc tasks assigned by the customer support manager.

Key Requirements:

• Excellent command of Japanese, both spoken and written; JLPT N1 level or equivalent is preferred.
• Strong ability to work under pressure and adapt to fast-paced, multitasking environments.
• Quick-thinking with strong logical thinking and analytical skills; able to identify issues and opportunities through data.
• Fast learner with strong self-learning ability, capable of acquiring necessary knowledge and tools efficiently.
• Strong problem-solving and independent thinking skills; detail-oriented, responsible, and reliable in execution.
• Proactive, hardworking, with a positive attitude; willing to support others and able to collaborate well in a team.
• Prior experience in customer support or operations within the finance or IT industry is a strong plus.
• This position requires working in rotating shifts, which may include early mornings, evenings, weekends, and public holidays, with compensatory time off provided as per company policy.

Job Description:

• Process client requests and resolve issues via live chat, and email through the CRM system while paying attention to accuracy and detail.
• Escalate the issue to the appropriate specialist when needed via Zendesk or Fresh work.
• Update clients on their request status accordingly.
• Verify documents submitted by clients on an hourly basis.
• Prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
• Understand the company's business functions and roles by attending company seminars and meeting the required assessment target.
• Achieve quarterly KPI targets set by the customer support manager.
• Perform other ad hoc tasks assigned by the customer support manager.

Key Requirements:

• Excellent command of Japanese, both spoken and written; JLPT N1 level or equivalent is preferred.
• Strong ability to work under pressure and adapt to fast-paced, multitasking environments.
• Quick-thinking with strong logical thinking and analytical skills; able to identify issues and opportunities through data.
• Fast learner with strong self-learning ability, capable of acquiring necessary knowledge and tools efficiently.
• Strong problem-solving and independent thinking skills; detail-oriented, responsible, and reliable in execution.
• Proactive, hardworking, with a positive attitude; willing to support others and able to collaborate well in a team.
• Prior experience in customer support or operations within the finance or IT industry is a strong plus.
• This position requires working in rotating shifts, which may include early mornings, evenings, weekends, and public holidays, with compensatory time off provided as per company policy.

Job Title: Technical Support Specialist
Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro.

Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a pioneering team.

Job Summary
As a Technical Support Specialist, you will be responsible for the analysis, processing, troubleshooting, technical recommendation and resolution of technical inquiries, cases and requests from our customers who uses our products namely Tosca, QTest/Vera and Neoload.

The role is
"customer-facing"
and will require interactions via our self-service portal, emails, chats, and a few inbound calls. The team member is expected to collaborate with customers to deliver superior customer experience, leveraging effective communication and problem-solving skills to ensure their needs are met with satisfaction.

Responsibilities
The Technical Support Specialist's responsibilities include but is not limited to the following;

• The position requires the candidate to be detail oriented, work with minimal supervision, good research skills and above-average problem solving skills to handle simple to more complex customer cases. In addition, a good background in system analysis, design and functional support is needed to determine potential software bugs.
• The position will also give the candidate the opportunity to troubleshoot and support various software configurations and run appropriate testing & diagnostics, providing our customers with professional technical support. You'll collaborate with the R&D and product teams and learn about software engineering processes.
• The position will also require the candidate to work closely with our R&D team and with Customer Success on customer-related issues and tasks to ensure our customers receive a product-tailored appropriate solutions.

Qualifications/Requirements

• Bachelor's degree in Computer Science, Information Technology or Computer Engineering.
• Minimum of 3+ years of relevant experience in either technical, application or product support in a customer facing role.
• A very good understanding of Software Development Life Cyle and Software Testing Life Cyle concepts.
• Prior experience or familiarity with Tricentis TOSCA is highly desirable.
• Must have knowledge in the following related technologies – Distributed Exchange, API/OSV, VisionAI, Mobile Dev, SAP, Host Engines, Database, Mail Engines, Document Imaging).
• Candidates coming from a software QA background who are willing to do a support role and have an in-depth training/experience from the market leader in model-based testing.
• Candidate coming from a technical support background who wants to have a software QA and testing exposure.

Why You'll Love Working At Tricentis

• Market competitive salary + success-oriented bonus.
• Day 1 HMO coverage with 3 free dependents.
• Hybrid work arrangement
• Work with the market leader in model-based automation testing.
• Supportive and engaged leadership team.
• Our commitment to diversity and inclusion runs deep. We actively seek out those with different perspectives and consciously take steps to ensure everyone has a voice
• We're a global company

Our Core Values
At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we'll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

• Run towards change: Challenge the status-quo.
• Serve our customers & communities: Create a positive experience with each interaction.
• Solve problems together: We win or lose as one team.
• Think big & believe: Set extraordinary goals and believe you can achieve them.
• Move fast: Create momentum and efficiency.
• Demonstrate self-awareness: Own your own strengths and limitations.
• Finish what we start: Do what we say we are going to do.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, colour, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.

About the Role

We're looking for a skilled and empathetic Technical Customer Support Representative to become the first point of contact for our customers and partners. In this role, you'll deliver knowledgeable and professional assistance with account support, key exchanges, product use, and troubleshooting via phone, email, and live chat.

Your Responsibilities

• Handle customer questions and requests promptly across phone, email, and chat
• Develop a strong understanding of KeyNest's products and services to provide accurate information
• Support customers with account setup, billing, and product-related issues
• Address and resolve complaints with patience and professionalism
• Record all customer interactions and feedback thoroughly and accurately
• Collaborate with colleagues to resolve more complex cases
• Maintain a high standard of customer satisfaction by delivering clear, friendly, and effective support

What We're Looking For

• Previous experience in customer support (experience in Airbnb or short-term rentals is a strong plus)
• Excellent communication skills, both spoken and written
• Fluent in English (native or near-native level)
• Fluent in Spanish (native or near-native level)
• Confident using phone, email, and chat to support customers
• Comfortable working in a fast-moving and evolving environment
• A genuine customer-first approach with empathy and patience
• Flexible and adaptable to rotating schedules and changing priorities