390 General Contractor jobs in the Philippines

Job Title: Quality Assurance (QA) Crew Accommodations Agent

Location: (Remote, Philippines)

Position Summary:

The Quality Assurance (QA) Crew Accommodations Agent at Corpay's Airline Division – TA CONNECTIONS is responsible for auditing hotel and ground transportation bookings for airline crew to ensure accuracy and compliance with company and client standards. Key duties include reviewing reservation details—such as dates, duration, rates, taxes, currency, and confirmation/cancellation records—and identifying and resolving discrepancies. The role supports agent performance, training, and process improvement through data analysis. Ideal candidates possess strong attention to detail, analytical skills, and experience with travel or hospitality booking systems.

Essential duties and responsibilities:

• Audit daily reservation reports to verify booking accuracy, including but not limited to:
• Check-in/out dates, rates, taxes, currency, and hotel selection per contracts/guidelines
• Ground transportation details (type, timing, vendor)
• Validity of confirmation/cancellation numbers
• Identify and cancel duplicate reservations and unused inventory
• Ensure agents are updating reservation management system with required notes
• Prioritize and resolve urgent booking issues to minimize impact on flight crews
• Maintain a centralized log of QA findings and booking discrepancies
• Generate daily, weekly, and monthly reports to:
• Monitor agent KPIs
• Identify booking error trends
• Recommend training, coaching, or process improvements
• Participate in QA meetings to share insights and propose process enhancements.
• Validate system updates (e.g., rate changes, vendor contracts) in booking tools.
• Ensure all bookings comply with internal policies, union rules (if applicable), and vendor agreements.
• Collaborate with QA and training teams on performance reviews and system accuracy.
• Support special projects and perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Aviation, Hospitality, or related field preferred.
• Over 2 years of experience in airline operations, crew accommodations, travel coordination, or quality assurance.
• 6 months to 1 year working as a Crew Accommodations Agent.
• Demonstrated experience collaborating with hotel and transportation vendors is a strong advantage.
• Familiarity with airline operations platforms and crew scheduling systems is beneficial.
• Background in auditing and quality assurance is a plus.
• Experience working with international hotel and ground transportation vendors preferred.

Skills:

• Excellent written and verbal communication for effective cross-functional collaboration.
• Strong analytical thinking focused on operational efficiency and service quality.
• Proven ability to manage multiple priorities in fast-paced, time-sensitive environments.
• Exceptional attention to detail and accuracy.
• Highly organized with strong time management skills.
• Capable of working independently and handling repetitive tasks efficiently.
• Proficient in Excel and data analysis/reporting tools.
• Fluency in multiple languages is preferred

Our U.S. partner is a leading provider of medical digital imaging services, offering a full spectrum of diagnostic imaging solutions through convenient and patient-friendly outpatient centers.
We are seeking an experienced
BPO Site Manager
to lead operations for a Healthcare Account supporting these specialized healthcare services in the U.S. This leadership role will oversee multiple Lines of Business (LOBs), including Healthcare Billing, Call Center Support, Appointment Scheduling, and Fax Labeling teams.

The Site Manager will be responsible for ensuring operational accuracy, compliance with healthcare regulations, and exceptional service delivery, while driving performance and efficiency in a fast-paced, high-volume environment.

This is a
full-time role
, on a
US shift,
and in a
Work in office
set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Lead and manage daily operations across multiple healthcare LOBs supporting imaging care centers.
• Ensure KPIs/SLAs are met consistently for billing accuracy, appointment scheduling efficiency, call handling, and documentation processes.
• Oversee Team Leaders and frontline staff; foster a culture of accountability, performance, and compliance.
• Partner closely with U.S.-based client stakeholders to provide performance updates, resolve concerns, and ensure seamless coordination with New Jersey imaging centers.
• Enforce compliance with HIPAA, data privacy, and U.S. healthcare regulations.
• Drive workforce planning, scheduling, and employee engagement strategies to optimize retention and productivity.
• Manage site P&L, budgets, and resource allocation to support account growth.

QUALIFICATIONS:

• 810 years of BPO leadership experience, with 5+ years in healthcare account management.
• Strong background in healthcare billing, appointment scheduling, and patient support.
• Previous experience managing multifunctional teams/LOBs in a high-volume environment.
• Proven success as a Site Manager, Senior Operations Manager, or equivalent role.
• Strong understanding of U.S. healthcare standards, particularly HIPAA compliance.
• Excellent leadership, client relationship, and communication skills.
• Financial and analytical skills with experience managing site budgets and reporting.

Our U.S. partner is a leading provider of medical digital imaging services, offering a full spectrum of diagnostic imaging solutions through convenient and patient-friendly outpatient centers.

We are seeking an experienced BPO Site Manager to lead operations for a Healthcare Account supporting these specialized healthcare services in the U.S. This leadership role will oversee multiple Lines of Business (LOBs), including Healthcare Billing, Call Center Support, Appointment Scheduling, and Fax Labeling teams.

The Site Manager will be responsible for ensuring operational accuracy, compliance with healthcare regulations, and exceptional service delivery, while driving performance and efficiency in a fast-paced, high-volume environment.

This is a full-time role, on a US shift, and in a Work in office set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Lead and manage daily operations across multiple healthcare LOBs supporting imaging care centers.
• Ensure KPIs/SLAs are met consistently for billing accuracy, appointment scheduling efficiency, call handling, and documentation processes.
• Oversee Team Leaders and frontline staff; foster a culture of accountability, performance, and compliance.
• Partner closely with U.S.-based client stakeholders to provide performance updates, resolve concerns, and ensure seamless coordination with New Jersey imaging centers.
• Enforce compliance with HIPAA, data privacy, and U.S. healthcare regulations.
• Drive workforce planning, scheduling, and employee engagement strategies to optimize retention and productivity.
• Manage site P&L, budgets, and resource allocation to support account growth.

QUALIFICATIONS:

• 810 years of BPO leadership experience, with 5+ years in healthcare account management.
• Strong background in healthcare billing, appointment scheduling, and patient support.
• Previous experience managing multifunctional teams/LOBs in a high-volume environment.
• Proven success as a Site Manager, Senior Operations Manager, or equivalent role.
• Strong understanding of U.S. healthcare standards, particularly HIPAA compliance.
• Excellent leadership, client relationship, and communication skills.
• Financial and analytical skills with experience managing site budgets and reporting.

General Requirements

Work Experience:

8–12 years, including at least 3–5 years in a managerial role.

Background:

Experience in HR, operations, administrative management, or the BPO industry.

Skills and Capabilities:

Familiarity with labor law and compliance (DOLE). Ability to manage multi-shift operations (day/night) and back-office teams.

Strong capacity to implement headquarters' policies, even if they do not fully align with local culture.

Language: Fluency in English (both written and spoken), as most communication is with foreign supervisors.

Cultural Attributes: Ability to adapt to a management style that emphasizes discipline and compliance over local flexibility.

Job Types: Full-time, Permanent

Pay: Php70, Php80,000.00 per month

Work Location: In person

• Manage and coordinate the daily operations of construction sites, including scheduling, resource allocation, and task delegation
• Oversee the work of construction crews, subcontractors, and suppliers to ensure compliance with plans, specifications, and safety protocols
• Identify and resolve any issues or challenges that arise during the construction process, taking appropriate actions to keep projects on track
• Collaborate with the establishment team to monitor progress, address concerns, and report on project status
• Ensure that all work is completed in accordance with relevant building codes, regulations, and environmental standards
• Maintain detailed records and documentation related to the construction projects
• Promote a positive and safe work environment for all team members

Doublewin Aluminum Industry Corporation is a trusted specialist in glass and aluminum works, offering premium architectural solutions such as curtain walls, windows, doors, railings, and aluminum frames. With a strong commitment to quality, precision, and innovation, Doublewin consistently delivers outstanding results across construction and interior projects nationwide.

We are seeking a highly skilled Site Manager to oversee daily site operations and ensure the timely and quality execution of projects. The Site Manager will coordinate manpower, materials, and site activities while maintaining safety standards and effective communication between the office, clients, and project teams.

• Supervise and monitor all on-site activities to ensure work meets project plans, specifications, and quality standards.
• Coordinate manpower, materials, and equipment to achieve project schedules and efficiency.
• Conduct daily site inspections to ensure safety compliance and proper workmanship.
• Collaborate with project managers, engineers, and subcontractors for smooth project execution.
• Prepare and submit daily, weekly, and monthly site progress reports.
• Address on-site issues promptly and implement practical, cost-effective solutions.
• Ensure proper documentation of site activities, materials usage, and labor performance.
• Maintain strong client relations and uphold the company's professional image on-site.
• Monitor and enforce compliance with safety, quality, and company policies.
• Perform other related tasks as assigned by the Project Manager or management.

• Bachelor's Degree in Engineering, Architecture, or a related field (Technical/Vocational background may be considered with strong experience).
• Minimum of 3–5 years experience as a Site Manager or Site Engineer in the glass and aluminum/construction industry.
• Strong knowledge of glass, aluminum systems, curtain walls, and fabrication/installation processes.
• Excellent leadership, problem-solving, and communication skills.
• Proficient in MS Office and basic project documentation.
• Ability to manage multiple tasks and lead a team under pressure.
• Committed to safety, quality, and on-time project delivery.

Job Summary:

The Site Manager is responsible for overseeing and managing all on-site activities related to glass and aluminum installation projects. This role ensures that work is executed according to project specifications, quality standards, safety protocols, and within the approved schedule and budget. The Site Manager serves as the primary point of coordination between the project team, clients, subcontractors, and the company's management.

Responsibilities:

• Supervise and manage daily on-site operations for glass and aluminum and other related work in installation.

• Plan, organize, and monitor project activities to ensure timely completion and adherence to project specifications and quality standards.

• Coordinate with project engineers, QA/QC personnel, and design teams to resolve technical and installation issues.

• Oversee manpower allocation, ensuring efficient use of labor and compliance with site safety regulations.

• Inspect and verify installation works to ensure alignment with drawings, designs, and approved materials.

• Monitor project progress, prepare site reports, and provide regular updates to management.

• Ensure proper coordination with clients, contractors, and suppliers regarding project schedules and site requirements.

• Enforce compliance with company policies, quality standards, and safety procedures at all times.

• Address and resolve site issues promptly to prevent project delays or cost overruns.

• Supervise and mentor site personnel to maintain productivity, teamwork, and professionalism.

• Perform other related duties as may be assigned.

• Bachelor's degree in Civil Engineering, Architecture, Construction Management, or a related field.

• At least 3–5 years of experience in project or site management, preferably within the façade, glass, and aluminum industry.

• Strong technical knowledge of glass and aluminum systems, installation methods, and construction processes.

• Excellent leadership, communication, and organizational skills.

• Ability to read and interpret technical drawings and project specifications.

• Proficient in project documentation, scheduling, and site coordination.

• Knowledgeable in safety standards and quality assurance practices.

• Can work under pressure and handle multiple projects simultaneously.

DOUBLEWIN GLASS AND ALUMINUM CORPORATION

Committed to Quality, Precision, and Innovation

Doublewin Glass and Aluminum Corporation is a trusted provider of high-quality glass and aluminum works for both commercial and residential projects. With a strong commitment to craftsmanship, safety, and client satisfaction, Doublewin continues to deliver exceptional façade, window, and cladding solutions across the industry.

As Site Manager, you will be responsible for the overall management and operational excellence of the site in Clark. This role is primarily focused on people leadership, ensuring smooth coordination across technical, logistical, and operational functions. You will oversee teams handling inventory, hardware, network support, procurement, and shift leaders supervising robot teleoperators.

KEY RESPONSIBILITIES

• Site Operations Management – Oversee daily operations of our Clark site, ensuring that all systems, infrastructure, and support functions operate efficiently and reliably.
• People Leadership & Development – Lead a diverse team including shift leads, technical support, and operations staff. Drive performance management, career development, and employee engagement across all shifts and locations.
• Cross-Functional Coordination – Collaborate with leadership, HR, and technical departments to align site operations with business objectives. Ensure effective communication and escalation management between sites and headquarters.
• Infrastructure & Asset Oversight – Supervise inventory, hardware, and network infrastructure to guarantee uptime and operational continuity. Manage procurement processes to ensure timely supply of essential materials and equipment.
• Performance & Process Improvement – Monitor site KPIs, identify bottlenecks, and implement process improvements that enhance efficiency and service quality.
• Health, Safety & Compliance – Ensure either of the sites adhere to safety, regulatory, and company compliance standards. Promote a culture of accountability and operational discipline.

• Proven experience as a Site Manager, Operations Manager, or equivalent leadership role overseeing site operations.
• Strong background in people management, with demonstrated success leading cross-functional teams.
• Familiarity with hardware, network, and procurement processes in a technology-enabled or operations-driven setting.
• Excellent organizational and problem-solving skills with a hands-on management style.
• Bachelor's degree in Operations, Engineering, Business, or a related field.
• Willingness to work generally on day shift but flexible to accommodate US time if needed.
• Willingness to travel between Alabang and Clark sites as needed.

Job title:

SITE MANAGER - CLARK, PAMPANGA

Job type:

Full-Time

Emp type:

Full-time

Industry:

BUSINESS PROCESS OUTSOURCING (BPO)

Functional Expertise:

ADMINISTRATION & FACILITIES

OPERATIONS

Skills:

OPERATIONS MANAGEMENT

FACILITIES MANAGEMENT

Location:

Clark, Pampanga

Job published:

Job ID:

47484

As the Site Manager, you will lead and oversee all operations at the site (Alabang or Clark), ensuring efficiency and high performance across all functions. The role emphasizes strong people leadership and effective coordination among technical, logistical, and operational teams. You will manage groups responsible for inventory, hardware, network support, procurement, and shift leaders supervising robot teleoperators.

KEY RESPONSIBILITIES

• Site Operations Management – Manage the day-to-day activities of the Alabang or Clark site, ensuring that all systems, infrastructure, and support services function smoothly and efficiently.
• People Leadership & Development – Supervise and mentor a multidisciplinary team comprising shift leaders, technical staff, and operations personnel. Foster high performance, professional growth, and strong engagement across all shifts and locations.
• Cross-Functional Coordination – Work closely with senior management, HR, and technical teams to align site operations with organizational goals. Maintain clear communication channels and manage escalations between the sites and headquarters.
• Infrastructure & Asset Oversight – Oversee the maintenance and reliability of inventory, hardware, and network assets to support uninterrupted operations. Handle procurement to ensure timely availability of critical materials and equipment.
• Performance & Process Improvement – Track and evaluate key site metrics, identify operational gaps, and implement initiatives to enhance productivity, quality, and efficiency.
• Health, Safety & Compliance – Uphold all safety, regulatory, and internal compliance requirements at both sites. Cultivate a workplace culture centered on accountability, safety, and operational excellence.

QUALIFICATIONS & REQUIREMENTS:

• You must have a bachelor's degree in Operations, Engineering, Business, or a related discipline.
• You must have proven experience as a Site Manager, Operations Manager, or in a comparable leadership role overseeing site operations.
• You must have a strong background in people management, with a track record of successfully leading cross-functional teams.
• You must be familiar with hardware, network, and procurement processes within a technology-enabled or operations-focused environment.
• You must have excellent organizational and problem-solving skills, with a practical and hands-on management approach.

Work Schedule: Regular shift

Work Setup: Onsite, Muntinlupa City