318 General Contractor jobs in the Philippines

Job Title: Quality Assurance (QA) Crew Accommodations Agent

Location: (Remote, Philippines)

Position Summary:

The Quality Assurance (QA) Crew Accommodations Agent at Corpay's Airline Division – TA CONNECTIONS is responsible for auditing hotel and ground transportation bookings for airline crew to ensure accuracy and compliance with company and client standards. Key duties include reviewing reservation details—such as dates, duration, rates, taxes, currency, and confirmation/cancellation records—and identifying and resolving discrepancies. The role supports agent performance, training, and process improvement through data analysis. Ideal candidates possess strong attention to detail, analytical skills, and experience with travel or hospitality booking systems.

Essential duties and responsibilities:

• Audit daily reservation reports to verify booking accuracy, including but not limited to:
• Check-in/out dates, rates, taxes, currency, and hotel selection per contracts/guidelines
• Ground transportation details (type, timing, vendor)
• Validity of confirmation/cancellation numbers
• Identify and cancel duplicate reservations and unused inventory
• Ensure agents are updating reservation management system with required notes
• Prioritize and resolve urgent booking issues to minimize impact on flight crews
• Maintain a centralized log of QA findings and booking discrepancies
• Generate daily, weekly, and monthly reports to:
• Monitor agent KPIs
• Identify booking error trends
• Recommend training, coaching, or process improvements
• Participate in QA meetings to share insights and propose process enhancements.
• Validate system updates (e.g., rate changes, vendor contracts) in booking tools.
• Ensure all bookings comply with internal policies, union rules (if applicable), and vendor agreements.
• Collaborate with QA and training teams on performance reviews and system accuracy.
• Support special projects and perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Aviation, Hospitality, or related field preferred.
• Over 2 years of experience in airline operations, crew accommodations, travel coordination, or quality assurance.
• 6 months to 1 year working as a Crew Accommodations Agent.
• Demonstrated experience collaborating with hotel and transportation vendors is a strong advantage.
• Familiarity with airline operations platforms and crew scheduling systems is beneficial.
• Background in auditing and quality assurance is a plus.
• Experience working with international hotel and ground transportation vendors preferred.

Skills:

• Excellent written and verbal communication for effective cross-functional collaboration.
• Strong analytical thinking focused on operational efficiency and service quality.
• Proven ability to manage multiple priorities in fast-paced, time-sensitive environments.
• Exceptional attention to detail and accuracy.
• Highly organized with strong time management skills.
• Capable of working independently and handling repetitive tasks efficiently.
• Proficient in Excel and data analysis/reporting tools.
• Fluency in multiple languages is preferred

• Oversee daily operations Coordinate employee schedules, ensuring adequate coverage Enforce all workplace policies and procedures
• Coordinate training and professional development activities for employees Conduct staff performance reviews Maintain and adhere to departmental budge
• Approve project plans Address and report safety concerns in a timely manner
• Track and monitors project progress, adhering to prearranged standards
• Ensure compliance across the worksite
• Review all project contracts before subtilling to management
• Answer inquiries from potential project partners
• Mediate on-site conflicts Prepare and submits monthly progress reports

We're Hiring:
Site Managers – Interior Fit-Out Experts for High-End Projects in KSA & UAE

ALEC FITOUT,
a division of ALEC Holdings and part of the Investment Corporation of Dubai (ICD), is a leading specialist in high-end interior fit-out and refurbishment projects across luxury hospitality, cultural, and themed entertainment sectors. We bring visionary interiors to life through precision execution and world-class craftsmanship.

ALEC FITOUT
is seeking a Site Manager who will lead the execution of fit-out works on-site from planning and progress monitoring to quality assurance, HSE compliance, and subcontractor coordination. You'll ensure timely, cost-effective, and high-quality delivery of luxury interiors in collaboration with project stakeholders.

• Please note that this role may be assigned to ALEC FITOUT projects located either in
  Saudi Arabia
  (KSA) or
  United Arab Emirates, (UAE).
• The position requires a
  six-day working week
  , which is mandatory for all site-based roles.
• Successful candidates must be eligible to obtain a work visa for either KSA or UAE.

Your Role:

• Lead the on-site execution of interior fit-out works from start to handover.
• Coordinate with subcontractors, consultants, and in-house teams to maintain schedule and quality.
• Oversee daily site activities, progress tracking, and reporting.
• Ensure compliance with HSE, QA/QC, and client expectations.
• Manage subcontractor performance and support variation/claim documentation.
• Mentor and guide the construction team to maintain a high-performance culture.

What You'll Need:

• Degree/Diploma in Civil Engineering or related field.
• 10+ years' construction experience, with at least 5 years in interior fit-out.
• Expertise in managing luxury fit-out projects (hospitality, commercial, retail, or residential).
• Strong leadership and coordination skills on fast-paced interior sites.
• Deep understanding of interior finishes, sequencing, and subcontractor scopes.
• Fluent in English

Core Technical Skills:

• Interior Fit-Out Execution
• Project Scheduling & Planning
• Site Management & Supervision
• Progress Monitoring & Reporting
• HSE & Quality Assurance
• Technical Drawing & Method Statement Review

Please ensure to attach your CV when applying.

Our U.S. partner is a leading provider of medical digital imaging services, offering a full spectrum of diagnostic imaging solutions through convenient and patient-friendly outpatient centers.
We are seeking an experienced
BPO Site Manager
to lead operations for a Healthcare Account supporting these specialized healthcare services in the U.S. This leadership role will oversee multiple Lines of Business (LOBs), including Healthcare Billing, Call Center Support, Appointment Scheduling, and Fax Labeling teams.

The Site Manager will be responsible for ensuring operational accuracy, compliance with healthcare regulations, and exceptional service delivery, while driving performance and efficiency in a fast-paced, high-volume environment.

This is a
full-time role
, on a
US shift,
and in a
Work in office
set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Lead and manage daily operations across multiple healthcare LOBs supporting imaging care centers.
• Ensure KPIs/SLAs are met consistently for billing accuracy, appointment scheduling efficiency, call handling, and documentation processes.
• Oversee Team Leaders and frontline staff; foster a culture of accountability, performance, and compliance.
• Partner closely with U.S.-based client stakeholders to provide performance updates, resolve concerns, and ensure seamless coordination with New Jersey imaging centers.
• Enforce compliance with HIPAA, data privacy, and U.S. healthcare regulations.
• Drive workforce planning, scheduling, and employee engagement strategies to optimize retention and productivity.
• Manage site P&L, budgets, and resource allocation to support account growth.

QUALIFICATIONS:

• 810 years of BPO leadership experience, with 5+ years in healthcare account management.
• Strong background in healthcare billing, appointment scheduling, and patient support.
• Previous experience managing multifunctional teams/LOBs in a high-volume environment.
• Proven success as a Site Manager, Senior Operations Manager, or equivalent role.
• Strong understanding of U.S. healthcare standards, particularly HIPAA compliance.
• Excellent leadership, client relationship, and communication skills.
• Financial and analytical skills with experience managing site budgets and reporting.

Site Manager

Location:San Pedro, CI, BP 1817

At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond

About the Role

We are currently recruiting for an experienced Plant Manager to assume full ownership of our site in San Pedro, in Côte d'Ivoire (Ivory Coast). This is a key role with end-to-end accountability for all day-to-day activities of the site in order to meet short-, medium- and long-term goals, including Safety, Quality, Financials, Performance, Sustainability and Customer requirements. The Plant Manager is key in ensuring that production targets are met and that the facility operates efficiently, safely and in compliance with all relevant regulations. The position reports to the Regional CSD Director while partnering with the local Managing Director.

Key Responsibilities include:

• Monitor and improve safety, food safety and environmental performance

• Lead, direct, and control the day-to-day activities of the factory to achieve the quality, operational and financial objectives on short and medium-term in line with the overall Corporate Business plan

• Ensure the safety of all employees, be familiar with and implement all relevant regulations related to safety, food safety, environmental protection and ensure the plant complies at all times.

• Set, and monitor the performance of the Plant against standards and targets in areas such as manufacturing and administration efficiency, cost control legal compliance, and human resource management

• Lead, direct, evaluate, and develop a team of Functional and Operational Managers or other professionals to ensure that the plant meets its established targets and standards

• Responsible for activities such as Manufacturing, Safety, Maintenance, Quality, Engineering, Supply Chain, Finance Controlling, IT and administration

• Establish operating budgets; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards

• Develop and drive the implementation of a variety of operating Policies and Procedures to ensure that the plant meets it current and future Operation targets, Safety and Quality standards

• Identifying and implementing process improvements, lean manufacturing initiatives, and new technologies to increase efficiency and reduce waste

• Manage the infrastructure of the factory and ensure the factory remains under hygienic conditions

• Maintenance and equipment management: Overseeing the maintenance and repair of equipment and machinery to minimize downtime and ensure smooth production processes

• Monitoring and managing raw materials, finished goods, and supplies to maintain appropriate inventory levels and prevent stock outs or overstocking

About You

• Minimum 5 years leadership experience in a plant and / or manufacturing role

• Strong technical background supporting continuous improvement work environment

• Proven business and people management skills, servant leadership mindset

• Experience in Leading operational teams and Unions/Works Council context

• Practical Knowledge of Lean Manufacturing, Lean Six Sigma and TPM

• Experience in Project Management through application of innovation/engineering projects

• Results oriented

• Strong Interpersonal and communication skills

• Knowledge of latest quality and safety laws / regulations

• Engaging Leader with high integrity and excellent motivational leadership skills

• Change Management skills seeking Continuous improvement through lean principles and people capabilities development

• Strong business acumen with experience in Manufacturing and Supply chain processes

• Independent thinker and ability to work in a highly complex and remote environment

• Fluency in French and English

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we've experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here.

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Our U.S. partner is a leading provider of medical digital imaging services, offering a full spectrum of diagnostic imaging solutions through convenient and patient-friendly outpatient centers.

We are seeking an experienced BPO Site Manager to lead operations for a Healthcare Account supporting these specialized healthcare services in the U.S. This leadership role will oversee multiple Lines of Business (LOBs), including Healthcare Billing, Call Center Support, Appointment Scheduling, and Fax Labeling teams.

The Site Manager will be responsible for ensuring operational accuracy, compliance with healthcare regulations, and exceptional service delivery, while driving performance and efficiency in a fast-paced, high-volume environment.

This is a full-time role, on a US shift, and in a Work in office set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Lead and manage daily operations across multiple healthcare LOBs supporting imaging care centers.
• Ensure KPIs/SLAs are met consistently for billing accuracy, appointment scheduling efficiency, call handling, and documentation processes.
• Oversee Team Leaders and frontline staff; foster a culture of accountability, performance, and compliance.
• Partner closely with U.S.-based client stakeholders to provide performance updates, resolve concerns, and ensure seamless coordination with New Jersey imaging centers.
• Enforce compliance with HIPAA, data privacy, and U.S. healthcare regulations.
• Drive workforce planning, scheduling, and employee engagement strategies to optimize retention and productivity.
• Manage site P&L, budgets, and resource allocation to support account growth.

QUALIFICATIONS:

• 810 years of BPO leadership experience, with 5+ years in healthcare account management.
• Strong background in healthcare billing, appointment scheduling, and patient support.
• Previous experience managing multifunctional teams/LOBs in a high-volume environment.
• Proven success as a Site Manager, Senior Operations Manager, or equivalent role.
• Strong understanding of U.S. healthcare standards, particularly HIPAA compliance.
• Excellent leadership, client relationship, and communication skills.
• Financial and analytical skills with experience managing site budgets and reporting.

• Manage and coordinate the daily operations of construction sites, including scheduling, resource allocation, and task delegation
• Oversee the work of construction crews, subcontractors, and suppliers to ensure compliance with plans, specifications, and safety protocols
• Identify and resolve any issues or challenges that arise during the construction process, taking appropriate actions to keep projects on track
• Collaborate with the establishment team to monitor progress, address concerns, and report on project status
• Ensure that all work is completed in accordance with relevant building codes, regulations, and environmental standards
• Maintain detailed records and documentation related to the construction projects
• Promote a positive and safe work environment for all team members

General Requirements

Work Experience:

8–12 years, including at least 3–5 years in a managerial role.

Background:

Experience in HR, operations, administrative management, or the BPO industry.

Skills and Capabilities:

Familiarity with labor law and compliance (DOLE). Ability to manage multi-shift operations (day/night) and back-office teams.

Strong capacity to implement headquarters' policies, even if they do not fully align with local culture.

Language: Fluency in English (both written and spoken), as most communication is with foreign supervisors.

Cultural Attributes: Ability to adapt to a management style that emphasizes discipline and compliance over local flexibility.

Job Types: Full-time, Permanent

Pay: Php70, Php80,000.00 per month

Work Location: In person

Our U.S. partner is a leading provider of medical digital imaging services, offering a full spectrum of diagnostic imaging solutions through convenient and patient-friendly outpatient centers.

We are seeking an experienced BPO Site Manager to lead operations for a Healthcare Account supporting these specialized healthcare services in the U.S. This leadership role will oversee multiple Lines of Business (LOBs), including Healthcare Billing, Call Center Support, Appointment Scheduling, and Fax Labeling teams.

The Site Manager will be responsible for ensuring operational accuracy, compliance with healthcare regulations, and exceptional service delivery, while driving performance and efficiency in a fast-paced, high-volume environment.

This is a full-time role, on a US shift, and in a Work in office set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Lead and manage daily operations across multiple healthcare LOBs supporting imaging care centers.
• Ensure KPIs/SLAs are met consistently for billing accuracy, appointment scheduling efficiency, call handling, and documentation processes.
• Oversee Team Leaders and frontline staff; foster a culture of accountability, performance, and compliance.
• Partner closely with U.S.-based client stakeholders to provide performance updates, resolve concerns, and ensure seamless coordination with New Jersey imaging centers.
• Enforce compliance with HIPAA, data privacy, and U.S. healthcare regulations.
• Drive workforce planning, scheduling, and employee engagement strategies to optimize retention and productivity.
• Manage site P&L, budgets, and resource allocation to support account growth.

QUALIFICATIONS:

• 8–10 years of BPO leadership experience, with 5+ years in healthcare account management.
• Strong background in healthcare billing, appointment scheduling, and patient support.
• Previous experience managing multifunctional teams/LOBs in a high-volume environment.
• Proven success as a Site Manager, Senior Operations Manager, or equivalent role.
• Strong understanding of U.S. healthcare standards, particularly HIPAA compliance.
• Excellent leadership, client relationship, and communication skills.
• Financial and analytical skills with experience managing site budgets and reporting.

WHAT'S IN IT FOR YOU? (Be part of a Dynamic US Team)

• Experience work-life balance while working the night shift with weekends off and rest days
• Full-time permanent position
• Competitive base salary with allowance
• 13th-month pay
• Paid Leaves and Service Incentive Leaves
• Health insurance with dental coverage upon regularization, with the opportunity for an additional 2 dependents
• We cover Government-mandated benefits (SSS, Philhealth, Pag-IBIG, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
• Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.

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Apply now and be part of Tahche

Not a candidate? If you're a foreign business looking to build world-class teams with top Filipino professionals, why not HIRE WITH TAHCHE? Visit our website at to learn how.

Job Types: Full-time, Permanent

Pay: Php100, Php150,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Promotion to permanent employee

Application Question(s):

• How many years of leadership experience do you have managing healthcare accounts in a BPO setting (e.g., billing, call center, appointment scheduling, provider/patient support)?
• Do you have direct experience ensuring compliance with HIPAA and U.S. healthcare regulations in your previous roles?
• Have you previously managed multiple Lines of Business (LOBs) in a high-volume environment (e.g., billing, call center, scheduling, support teams)?

Work Location: In person