1,503 Front Desk Manager jobs in the Philippines
Front Desk Manager
Marriott
Posted 3 days ago
Job Viewed
Job Description
**Additional Information** Non-Banded
**Job Number** 25130188
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Iloilo, Iloilo Business Park, Mandurriao, Iloilo City, Philippines, Philippines, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Position directs and work with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guests and associates satisfaction and maximizes the financial performance of the department.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25130188
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Iloilo, Iloilo Business Park, Mandurriao, Iloilo City, Philippines, Philippines, 5000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Position directs and work with managers and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guests and associates satisfaction and maximizes the financial performance of the department.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Front Office Staff
National Capital Region, National Capital Region
BPO Global Inc.
Posted 4 days ago
Job Viewed
Job Description
Handle inbound and outbound customer interactions in a professional manner.
br>Respond to customer inquiries regarding products, services, billing, technical support, etc.
Resolve customer complaints and escalate complex issues to appropriate departments.
Document all customer interactions accurately in the CRM system.
Meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction score (CSAT), and first call resolution (FCR).
Stay updated on product knowledge and process changes.
Adhere to company policies, procedures, and compliance standards.
Provide feedback to improve customer service processes and systems.
br>Respond to customer inquiries regarding products, services, billing, technical support, etc.
Resolve customer complaints and escalate complex issues to appropriate departments.
Document all customer interactions accurately in the CRM system.
Meet or exceed key performance indicators (KPIs) such as call handling time, customer satisfaction score (CSAT), and first call resolution (FCR).
Stay updated on product knowledge and process changes.
Adhere to company policies, procedures, and compliance standards.
Provide feedback to improve customer service processes and systems.
This advertiser has chosen not to accept applicants from your region.
1
Front Office Receptionist
Hotel Okura Manila
Posted 4 days ago
Job Viewed
Job Description
As Our hotel receptionist,you would be the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth check-in and check-out process.You will also be responsible for handling reservations, manage guest inquiries, process payments, and provide information about the hotel and local attractions.
br>Duties And Responsibilities.
Welcome and check-in guests, making a warm and professional first impression
Kindly and promptly address guest inquiries, requests, and concerns
Provide information about hotel services, amenities, and local attractions
Coordinate with other hotel departments to fulfill guest needs and requests
Manage reservations, cancellations, and room assignments
Answer and forward phone calls
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
qualification
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to handle high-pressure situations with a calm and professional demeanor.
br>Duties And Responsibilities.
Welcome and check-in guests, making a warm and professional first impression
Kindly and promptly address guest inquiries, requests, and concerns
Provide information about hotel services, amenities, and local attractions
Coordinate with other hotel departments to fulfill guest needs and requests
Manage reservations, cancellations, and room assignments
Answer and forward phone calls
Process payments, handle cash, and maintain accurate records
Maintain a tidy and organized front desk area
qualification
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to handle high-pressure situations with a calm and professional demeanor.
This advertiser has chosen not to accept applicants from your region.
2
Front Office Supervisor
National Capital Region, National Capital Region
Marivent Hotels and Resorts Inc.
Posted 11 days ago
Job Viewed
Job Description
Duties and Responsibilities:
br>1. Supervise front desk operations, ensuring a seamless check-in and check-out experience.
2. Assist guests with inquiries, requests, and complaints professionally and efficiently.
3. Ensure VIP and special requests are handled promptly.
4. Lead and train front desk staff, ensuring excellent customer service.
5. Monitor staff performance, provide feedback, and assist in scheduling.
6. Conduct briefings to update the team on hotel policies, promotions, and events.
7. Oversee reservations, room assignments, and availability management.
8. Ensure accurate billing, payments, and financial transactions.
9. Handle any discrepancies in charges and guest accounts.
10. Collaborate with housekeeping, maintenance, and other departments for smooth hotel operations.
11. Maintain front desk supplies, technology, and workspace organization.
12. Implement and uphold hotel policies and brand standards.
13. Address guest concerns and complaints efficiently to ensure satisfaction.
14. Resolve booking conflicts and service-related issues with professionalism.
Qualifications, Skills and Experience:
1. Diploma or degree in Hospitality Management or a related field (preferred).
2. Proven experience in front office operations (preferably in hospitality).
3. Previous supervisory experience is an advantage.
4. Strong leadership and team management skills.
5. Excellent communication and customer service abilities.
6. Proficiency in hotel management software.
7. Problem-solving skills and ability to work under pressure.
br>1. Supervise front desk operations, ensuring a seamless check-in and check-out experience.
2. Assist guests with inquiries, requests, and complaints professionally and efficiently.
3. Ensure VIP and special requests are handled promptly.
4. Lead and train front desk staff, ensuring excellent customer service.
5. Monitor staff performance, provide feedback, and assist in scheduling.
6. Conduct briefings to update the team on hotel policies, promotions, and events.
7. Oversee reservations, room assignments, and availability management.
8. Ensure accurate billing, payments, and financial transactions.
9. Handle any discrepancies in charges and guest accounts.
10. Collaborate with housekeeping, maintenance, and other departments for smooth hotel operations.
11. Maintain front desk supplies, technology, and workspace organization.
12. Implement and uphold hotel policies and brand standards.
13. Address guest concerns and complaints efficiently to ensure satisfaction.
14. Resolve booking conflicts and service-related issues with professionalism.
Qualifications, Skills and Experience:
1. Diploma or degree in Hospitality Management or a related field (preferred).
2. Proven experience in front office operations (preferably in hospitality).
3. Previous supervisory experience is an advantage.
4. Strong leadership and team management skills.
5. Excellent communication and customer service abilities.
6. Proficiency in hotel management software.
7. Problem-solving skills and ability to work under pressure.
This advertiser has chosen not to accept applicants from your region.
3
Front Office Supervisor
Palawan, Palawan
ONE PREMIER LEISURE AND LIFESTYLE RESORT,OPC
Posted 23 days ago
Job Viewed
Job Description
Are you an experienced Front Office professional with a strong background in Travel & Tours coordination, Online Travel Agencies (OTAs), and POS operations?
We are looking for a Front Office Supervisor who is not just great with guests, but also understands the business side of hospitality—from handling OTA bookings to coordinating guest tours and managing transactions with ease.
We are looking for a Front Office Supervisor who is not just great with guests, but also understands the business side of hospitality—from handling OTA bookings to coordinating guest tours and managing transactions with ease.
This advertiser has chosen not to accept applicants from your region.
4
Front Office Agent
Pampanga, Davao del Sur
Hilton
Posted today
Job Viewed
Job Description
A Front Agent assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.
**What will I be doing?**
As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Agent is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Welcome and fulfil the check-in process for Guests and group arrivals.
+ Complete the check-out process for departing guests using the hotel systems.
+ Provide prompt service and actively seek opportunities to drive Guest satisfaction
+ Manage, effectively and efficiently, Guest requests, inquiries and resolve or escalate any complaints in a timely manner.
+ Manage, resolve or escalate any and all Guest complaints quickly.
+ Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP arrivals/departures and special events.
+ Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events.
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
+ Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems.
**What are we looking for?**
Front Office Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous customer service experience within the hotel/leisure/retail sector
+ Excellent interpersonal and communication skills
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Agent_
**Location:** _null_
**Requisition ID:** _HOT0BUWA_
**EOE/AA/Disabled/Veterans**
**What will I be doing?**
As Front Office Agent, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Agent is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Welcome and fulfil the check-in process for Guests and group arrivals.
+ Complete the check-out process for departing guests using the hotel systems.
+ Provide prompt service and actively seek opportunities to drive Guest satisfaction
+ Manage, effectively and efficiently, Guest requests, inquiries and resolve or escalate any complaints in a timely manner.
+ Manage, resolve or escalate any and all Guest complaints quickly.
+ Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP arrivals/departures and special events.
+ Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events.
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
+ Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems.
**What are we looking for?**
Front Office Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous customer service experience within the hotel/leisure/retail sector
+ Excellent interpersonal and communication skills
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Agent_
**Location:** _null_
**Requisition ID:** _HOT0BUWA_
**EOE/AA/Disabled/Veterans**
This advertiser has chosen not to accept applicants from your region.
5
Host - Front Office
Manila, Metropolitan Manila
Hyatt
Posted 1 day ago
Job Viewed
Job Description
**Description:**
Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are looking for an exceptional **Front Office Host** who will provide fast, friendly and efficient service to the guest throughout all stages of their stay.
In this role, you will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.
**Qualifications:**
Ideal candidates shall meet the following criteria:
+ Diploma / Degree in Hospitality / Tourism Management or equivalent
+ Possess good customer relations, communications and interpersonal skills
+ Refined verbal and written communication skills
+ Fluency in either Japanese, Mandarin or Korean is an advantage.
+ Working knowledge of OPERA system
**Primary Location:** PH-0-Manila
**Organization:** Grand Hyatt Manila
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MAN001757
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are looking for an exceptional **Front Office Host** who will provide fast, friendly and efficient service to the guest throughout all stages of their stay.
In this role, you will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.
**Qualifications:**
Ideal candidates shall meet the following criteria:
+ Diploma / Degree in Hospitality / Tourism Management or equivalent
+ Possess good customer relations, communications and interpersonal skills
+ Refined verbal and written communication skills
+ Fluency in either Japanese, Mandarin or Korean is an advantage.
+ Working knowledge of OPERA system
**Primary Location:** PH-0-Manila
**Organization:** Grand Hyatt Manila
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MAN001757
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
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6
FRONT OFFICE MANAGER
IHG
Posted 2 days ago
Job Viewed
Job Description
Our guests' memorable experiences have to start somewhere. So why not with you? We're looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
? Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
? Engaging with guests to build personal relationships and remedy any complaints
? Conducting regular front office inspections to ensure we're making the right first impression
? Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
? Training team members on PBX procedures and taking the lead during an emergency or crisis
? Reporting into the Director of Rooms you'll manage a team of front desk employees across several specialisms.
What We need from you:
? Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration
? 3 years of Front Office/Guest Service experience including management experience
? Must speak fluent English
? Other languages preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
? Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
? Engaging with guests to build personal relationships and remedy any complaints
? Conducting regular front office inspections to ensure we're making the right first impression
? Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
? Training team members on PBX procedures and taking the lead during an emergency or crisis
? Reporting into the Director of Rooms you'll manage a team of front desk employees across several specialisms.
What We need from you:
? Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration
? 3 years of Front Office/Guest Service experience including management experience
? Must speak fluent English
? Other languages preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Front Office Intern
Cebu, Cebu
Marriott
Posted 20 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25120951
**Job Category** Management Development Programs/Interns
**Location** Fairfield by Marriott Cebu Mandaue City, A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M. The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu International Airport.
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
**PREFERRED QUALIFICATIONS**
Education: College Level / Undergraduate degree in Hospitality Management/Tourism Management.
Related Work Experience: No work experience.
License or Certification: None.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25120951
**Job Category** Management Development Programs/Interns
**Location** Fairfield by Marriott Cebu Mandaue City, A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M. The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu International Airport.
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
marriotthotelinternship
**PREFERRED QUALIFICATIONS**
Education: College Level / Undergraduate degree in Hospitality Management/Tourism Management.
Related Work Experience: No work experience.
License or Certification: None.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
8
Front Office Assistant
81 Property Management
Posted today
Job Viewed
Job Description
Perform all check-in and check-out tasks
- Manage online and phone reservations and inquiries
- Inform guests about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about the property, available rooms, rates and amenities
- Respond to guests' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
- Maintain updated records of bookings and payments
**QUALIFICATIONS, SKILLS/EXPERIENCE NEEDED**:
- With 1 Year (s) Experience specialized in Hotel Management / Tourism Services or equivalent an advantage
- With Good Communication Skills and pleasing personality
- Customer focused and a team player
- Applicants must be willing to work on a shifting schedules
**OUR OFFICE IS LOCATED AT**
8 Newtown Boulevard, Newtown Blvd, Lapu-Lapu City, 6015 Cebu
**Job Types**: Full-time, Permanent
Pay: Php12,000.00 - Php13,000.00 per month
**Benefits**:
- Additional leave
- Company events
- Opportunities for promotion
Schedule:
- Holidays
- Shift system
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Lapu-Lapu City, Cebu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Administrative Assistant: 1 year (preferred)
**Language**:
- English (preferred)
- Manage online and phone reservations and inquiries
- Inform guests about payment methods
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about the property, available rooms, rates and amenities
- Respond to guests' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
- Maintain updated records of bookings and payments
**QUALIFICATIONS, SKILLS/EXPERIENCE NEEDED**:
- With 1 Year (s) Experience specialized in Hotel Management / Tourism Services or equivalent an advantage
- With Good Communication Skills and pleasing personality
- Customer focused and a team player
- Applicants must be willing to work on a shifting schedules
**OUR OFFICE IS LOCATED AT**
8 Newtown Boulevard, Newtown Blvd, Lapu-Lapu City, 6015 Cebu
**Job Types**: Full-time, Permanent
Pay: Php12,000.00 - Php13,000.00 per month
**Benefits**:
- Additional leave
- Company events
- Opportunities for promotion
Schedule:
- Holidays
- Shift system
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Lapu-Lapu City, Cebu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Administrative Assistant: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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