225 Fraud jobs in the Philippines

Fraud Investigator

Field-Based |
Manila

Salary:
25, ,000

Billease
is looking for a Field Risk Officer to help us identify and manage risks in our field operations. If you're detail-oriented, analytical, and ready to work on the ground—this role is for you.

Qualifications:

• Willing to work
  on-field
• Proven experience in
  fraud detection and investigation
  , particularly in field operations
• Skilled in
  filing cases related to fraud incidents
  and coordinating with legal authorities
• Strong knowledge and hands-on experience with the
  KYC (Know Your Customer) process If you are interested

Join our growing fintech team and make a real impact. Apply now

Fraud Investigator

Field-Based | Manila

Salary: Php 25,000 - Php 35,000 + Incentives

Billease is looking for a Field Risk Officer to help us identify and manage risks in our field operations. If you're detail-oriented, analytical, and ready to work on the ground—this role is for you.

Qualifications:

• Willing to work on-field
• Proven experience in fraud detection and investigation, particularly in field operations
• Skilled in filing cases related to fraud incidents and coordinating with legal authorities
• Strong knowledge and hands-on experience with the KYC (Know Your Customer) process If you are interested

Join our growing fintech team and make a real impact. Apply now

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

• Flexible schedule
• Flextime
• Paid training

Work Location: Remote

The Fraud Investigator's role in general is to investigate possible fraud cases related loan application or transaction. Conduct investigative analysis and came up with appropriate solutions and follow up actions to mitigate the fraud modus and lessen the risk for the company. This includes investigative analysis, working with other departments and client interaction. The Fraud Investigator's role may vary depending on the team where he/she will be assigned.

What You'll Do

• Investigate daily suspicious cases detected manually or automatically by detection tools.
• Conduct investigation process efficiently within Service Level Agreement
• Properly record results of investigation in tools provided
• Identify and implement step by step course of action for fraud cases.
• Communicate within the team regarding the case
• Monitor cases and do basic mitigating actions

What You Need To Have:

• Microsoft Office Suite – active user, main focus on Excel and automation of reports
• Analytical mind, problem solving, well organized and can be trusted to pay attention to detail.

What Can Set You Apart:

• Excellent communication skills, ability to effectively communicate with senior management.
• Excellent time management and ability to work under pressure.
• Anti money laundering and organized crime prevention experience
• Presentation skills

Job Perks You'll Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility
• Opportunity to work and train in our international offices

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

The Fraud Investigator's role in general is to investigate possible fraud cases related loan application or transaction. Conduct investigative analysis and came up with appropriate solutions and follow up actions to mitigate the fraud modus and lessen the risk for the company. This includes investigative analysis, working with other departments and client interaction. The Fraud Investigator's role may vary depending on the team where he/she will be assigned.

What You'll Do:

• Investigate daily suspicious cases detected manually or automatically by detection tools.
• Conduct investigation process efficiently within Service Level Agreement
• Properly record results of investigation in tools provided
• Identify and implement step by step course of action for fraud cases.
• Communicate within the team regarding the case
• Monitor cases and do basic mitigating actions

What You Need To Have:

• Microsoft Office Suite – active user, main focus on Excel and automation of reports
• Analytical mind, problem solving, well organized and can be trusted to pay attention to detail.

What Can Set You Apart:

• Excellent communication skills, ability to effectively communicate with senior management.
• Excellent time management and ability to work under pressure.
• Anti money laundering and organized crime prevention experience
• Presentation skills

Job Perks You'll Enjoy:

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility
• Opportunity to work and train in our international offices

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

Full-time

Corporate

Quezon City

Risk

Gametime Fraud Transactions Associate

I. Job Summary

Responsible for minimizing the risk of fraudulent activity on the platform by analyzing user data and identifying potential fraud patterns

II. General Responsibilities

1. Consistently utilize the established standard operating procedures during fraud investigation to minimize the risk of fraudulent activities on the platform.
2. Conducts thorough analyses of user information and activities and monitors user behavior to identify any unusual activity to protect the company from any fraudulent transactions.
3. Communicates directly with users that are indicative of fraud in a timely and efficient manner.
4. Investigates and resolves instances of fraud on the platform while ensuring the compliance to regulatory measures.
5. Recommends measures to detect and prevent fraud activities to protect the company from any risk.

III. Qualifications

• In-depth understanding of entire MS Office and Google Suite
• Excellent organization and multi-tasking skills
• Professional level in verbal and written communication skills
• Knowledgeable on Fraud and Risk Management
• Excellent interpersonal skills

Fraud Analyst with 30K Sign-On Bonus | TaskUs Ortigas

Grab this limited-time offer, apply onsite or virtually & get a 30K Sign On Bonus when you join the Financial Technology campaign under selected LOBs*

As a first line of defense, this agent position supports the client organization in assessing transaction-level risk types that include fraud, money laundering, terrorist financing, and other general payment concerns.

Frontline agents triage, evaluate, and escalate system-generated monitoring alerts from downloadable reports to the client team for further consideration using their experience and qualifications detailed below.

This individual should be able to review various alerts for a multitude of "programs" and apply critical thinking skills to make informed decisions related to alert escalation. In addition to client-provided criteria, agents must be familiar with basic research techniques using publicly available and proprietary data holdings as part of alert evaluation.

This role will handle a blended account, mostly non-voice. Candidates are still expected to take in calls and have excellent communication skills.

Qualifications:

• 1-3 years experience supporting payments industry clients in topics, such as financial fraud and anti-money laundering investigations
• Ability to follow written procedures and apply critical thinking to resolve issues.
• Ability to improve written processes to improve overall team performance
• Possess strong investigation skills, curious or inquisitive nature.
• Examine escalated alerts and conduct investigations to identify various risk typologies.
• Effectively communicates risk levels, recommendations, and seeks to resolve resolutions, regardless of complexity.
• Identify emerging trends and communicate feedback and guidance to client team.
• Provide regular updates on investigation metrics.
• Must be adaptable and flexible, demonstrating abilities to work with process and information changes
• Ability to read financial transaction logs and communicate a narrative of events.
• Savvy with research tools and techniques for publicly available and proprietary datasets.

Visit our Onsite Recruitment Hub at 14F Robinsons Cyber Omega, Pearl Dr., Ortigas, Pasig (near Richmonde Hotel) from 9am to 4pm, Mondays to Fridays. Bring 2 valid ID's

*Terms and conditions apply.

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
The role holder will ensure the fraud controls both manual (fraud sampling, exception reports, spot checks etc.) and system-based monitoring and detection for all fraud related activities are proactively attained. Support with the execution of the Fraud strategy as set in-country. Primarily, monitor workflow and fraud (prevention and detection) activities as per assigned portfolios are completed within agreed service level. Further, track and report by submitting the relevant returns or management information to the Fraud Management.

Job Description
Accountability: Fraud Risk Management and Monitoring 80%

• Work closely with Fraud Manager and team members to deliver exceptional business performance as per defined portfolios.
• Support embeds fraud prevention/detection processes and procedures, including systems to manage fraud losses within the given budget, as per given portfolio.
• Responsible for researching on behalf of Head of Unit into suspect and report frauds, operational losses, staff fraud and other breaches as per defined timeframe.
• Assist the Fraud Manager to deliver on the Fraud Management programs as derived in the RBB and CIB policies to reduce losses. The portfolios include:
• Monitoring of Debit & Credit Card
• Monitoring of Device & Session
• Product/Application Sampling & Review
• Monitoring of Merchant Transactions
• Monitoring of Client's Profile & High-Risk Channels
• Monitoring of Internal Activities and Accounts
• Customer Site Visits (where applicable)
• Conduct necessary preliminary checks to determine authenticity of documents, customer or third-party identity and truthfulness of details as and when required.
• Undertake the monthly reconciliation of the Fraud losses and recoveries against the appropriate P&L accounts and submit for review to the Fraud Manager.
• To undertake desktop investigation on fraud related incidents, examine appropriate records and documentation, interview relevant parties as may be required and report findings to the Fraud Manager and Head of Unit.
• Support with tracking and actioning Fraud recommendations from the Forensic Investigation team. Further, provide root cause analysis back to the business with remedial recommendations.
• To proactively utilize available fraud detection tools and systems to undertake data-mining activities and analytics to enhance pro-active identification and detection of fraud.
• Support the Fraud Manager with the various management reporting by making available relevant information. Compiling and consolidating of the country Fraud KRI's.
• Proactively advocate the fraud awareness and best practices with colleagues in the business and customers externally.
• Deliver on the spot check defined plan at branches on a regular basis and in other high risk operation areas.
• Update the central Fraud database, parameter review (in conjunction with Fraud Strategy) utilizing Forensic Investigations reports & articles in various newspapers, news bulletin, DC&G outcomes and as may deemed appropriate.

Risk Management: Time split 10 %

• Adherence to Operational Risk policy by ensuring risk event is raised within 24 hrs whenever fraud is identified.
• Diarize any regular monitoring and reporting required as part of Fraud Standards and Policies where necessary.
• Supports the team in the on-going monitoring of the fraudulent activities, by providing guidance based on profiling and intelligence.
• Escalate any irregular activities or possible fraud to senior management.
• Supports the relevant stakeholders to comply with any regulatory or internal Fraud policies.
• Supports the team to satisfactorily close all findings related to assurance work, as well as external reviews.

Risk and Control: Time split 10%

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards.

Preferred Education

• Diploma in Business Studies or Business Administration or equivalent in any Business-related field.

Knowledge And Skills

• Sound and practical experience of bank systems and operational processes.
• Prior experience of handling customer disputes and complaints.
• Exposure to governance, control and risk management.
• Risk management skills and knowledge of different fraud types.
• Proven ability to effectively work within teams at all levels
• Understanding of Absa governance process. Understanding of Absa policies.
• Broad understanding of technology used in transaction monitoring and review.
• Service driven and Customer relationship management skills.
• Very strong analytical skills with attention to detail

Education
Further Education and Training Certificate (FETC): Law, Military Science and Security (Required)

Job Overview

We are looking for a Fraud Analyst (Voice Transaction) to join our team in Alabang. The role involves handling financial and fraud-related accounts through voice transactions, ensuring accuracy, compliance, and customer satisfaction. The Fraud Analyst will be responsible for detecting and preventing fraudulent activities while delivering professional support to clients.

Key Responsibilities

• Handle voice-based transactions related to financial and fraud accounts.
• Investigate, identify, and resolve potential fraud activities.
• Ensure compliance with company policies, processes, and regulatory guidelines.
• Provide excellent customer service while maintaining accuracy and efficiency.
• Collaborate with team members and management to enhance fraud detection processes.
• Work in a shifting schedule to support 24/7 operations.

Qualifications

• At least a 2-year course completed or college graduate.
• Minimum of 1 year international voice BPO experience handling financial or fraud accounts.
• Strong analytical and problem-solving skills.
• Excellent communication skills (oral and written).
• Willing to work onsite in Alabang.
• Flexible to work in a shifting schedule with 2 days off.
• CEFR Score: B1 (or equivalent proficiency).

Job Types: Full-time, Fresh graduate

Pay: Php18, Php27,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Work Location: On the road

Expected Start Date: 10/05/2025